DO NOT GO HERE!…read more Always enjoyed Valvoline's service. So when I went to this location I expected the same service. Unfortunately, I had a terrible experience that ended with my oil pan being punctured and needing to tow to a Firestone. $100 oil change was not charged, but now I had a quote for $1600 to repair the thing- tariffs and part shortages made finding a cheaper option in my area impossible. The manager of this location offered me a 25% discount for the next oil change, even mentioning that he didn't even need to do that and he was just being nice. He also claimed a rock would've broken the rust because it was so bad. The area manager and him "reviewed the footage" and came to the same conclusion. The Firestone mechanic, however, found that the hole was about the size of a finger. And was NOT caused by rust. Frankly, I'll take the word of a mechanic that looked at the part in question rather than managers "viewing footage." Currently waiting on a reimbursement for the damages, but as of now they denied my claim. So I'm just going to review them on every platform so people know.

Less then 24 hours of just getting an oil change my engine BLEW!!!! They made me towel my own car!…read moreLeft me on the side of the highway in the cold snowing for hours!!!! With kids!!!! They declined they did anything wrong till the mechanic I told my own vehicle too called the manager at Valvoline and had him come over to the mechanic shop to show him what they did wrong that caused my engine to blow. I had to get a rental car for over a week and the only thing Valvoline paid for was for another engine by the way that I'm having problems with and they send me a check of $63 just for two Ubers that I had used at the time and did not pay me back for my other Ubers my oil change and for the towing that I had to get done. Don't go to upper front Street !!!!!!

I had to pay for 2 oil changes in 1 week. I have been so satisfied in the past always 5 star…read moreservice. Last week I got an oil change and they said I needed rear differential fluid but the part was rusty so I would have to go to dealer. I went to the dealer this week and they gave me photo of cap leaking oil and said I had to do it again. Valvoline said they DO NOT CHECK if the cap is leaking so they would not refund me. What a mystery - they tried to do rear differential because that's revenue to them but they don't care if I leave the garage leaking oil?! Also the dealer verbally told me that I needed coolant and Valvoline said tough luck to that because the dealer didn't put it in the notes.

Yall not ready for this one for real. So mind you they said it was a 30 min wait but it felt like…read more10 years. but its whatever. so basically the assistant manager dylan changed the oil and james and the manager jacob. they changed the air filter or whatever thats fine. but tell me why the car broke down at a traffic light. and people had to push the car. And they left a tool in the car engine. but yall i cant give yall a 0 so ill give yall a 1.

Absolutely love this shop! All the mechanics are knowledgeable, helpful, honest, and hard working…read more I've been hesitant to use other shops but from the first meeting they gave me the best value and when I couldn't pay on the spot they pointed me in the right direction. Highly recommend!!

If I could give zero stars I would, I went here for an inspection for a car I just bought from…read morePennsylvania (which passed Pennsylvania inspection) and they proceeded to say I needed something in my car fixed that was gonna cost $1400 to repair. As advise by my parents since I was a kid I took it to another place to get a second look and there was nothing wrong. Do not trust this place. They will take advantage of you. It's not worth your time or your money.

Always pleasant and honest about the wait time. We gave taken multiple cars there for years and…read morerefer all of our friends there.

It was kind of expensive but it is Mobil so you are paying for the name too. They are fast, but…read morethey said they changed our my air filter, and I ended up changing it again not too long after. I'm not saying they didn't do it, I'm not sure. They did do the oil change great, and they do try to upgrade you to other things. Sometimes, it's nice to just go in and get what you want. We don't always need to have other service shoved in our faces, but it's a part of the job.

I bring my vehicle here every time I have an issue with my car or just need an oil change. John is…read morethe one there that works on it and he is very friendly and knowlegeable. It's always done quick and with very reasonable pricing. I highly recommend this shop above anywhere else. I will add, I had purchased a car from Sun Auto in Cortland (which I will NEVER go to again!) When I went in for an inspection and oil change, he noticed my subframe was rotted out and told me so that I could get it fixed as soon as possible. If it wasn't for him, I would still be driving on an unstable subframe. I love Ithaca Auto Service! :)

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

The owner Andrew Wood was very nice, he went out of his way to look up the right parts for my…read morevehicle. He found qiality parts for what I could afford. He was able to schedule me in and get my car done at a reasonable time and was able to meet me where I was.

Thank you A-1 mobile auto service, for providing an exceptional service, while visiting my sister…read morefor graduation week. Not only did they diagnose and resolve the problem swiftly, but they also went above and beyond to ensure my safety and peace of mind. I'm immensely grateful for their quick response and expert care during a stressful time. Highly recommend A-1 mobile auto service for anyone in need of reliable automotive repair, especially during emergencies!

Russ is the best mechanic I have been to. He has been servicing my cars for the six years we have…read morelived here. He will troubleshoot exhaustively until he finds the problem. I had an O2 Sensor that was causing fuel mileage issues. It took more adjusting to bring my old ford ranger within specifications. He did an Awesome job and did not charge me extra for the time... I recommend Russ to everyone. With that said, you may have to wait a week because of the demand for his service.

We had our car at two other businesses...the first had it for almost 3 weeks...he was always "going…read moreto get to it in a couple of days", and the second also had it for three weeks, and did unauthorized repairs that did not fix the problem....we then decided to give Russ a try. He had the car for less than 3 days, and fixed the problem correctly for a very reasonable price. We have since taken all our repair work to Russ, and have always been happy with the results. Russ is an excellent mechanic, he communicates well, and treats his customers fairly. It is truly a shame that other shops do not follow his business model. We will continue to take all our work to R & C.

Super expensive for poor service, would recommend anywhere but here. They couldn't even place the…read morenext oil change tag, poor service and laziness

I have been getting my oil changed at Xpress Auto Care for a few years, but as of today, that…read morerelationship has ended. I pulled in earlier this morning (13AUG21) for a service, only to be greeted by a dick head employee. Apparently it was inconvenient for him to do his job, because he would rather work on his personal vehicle during company time. The car he was working on was maroon in color. I didn't pay attention to the make and model but it was a classic. It looked like he was buffing the exterior, and whatever he was using he forcefully threw into the trunk as I pulled up. He then proceeded to angrily rip the door open. That is not customer service but rather customer disservice. He is a representative of Xpress Auto Care and cost the company money with his unprofessional behavior. I will NEVER return to this place for any service on my vehicle.