I've purchased from this shop a few times now and haven't had any issues until today.
Patrick is great, very helpful and honest guy who's always willing to help out with whatever you're looking for but, the owner (tall, darker, balled guy) not so much.
I came here looking for a coil but, wasn't sure which was the correct one since I didn't have my vape stick on me so one of the workers (other than Patrick) wanted to help me locate the correct one. I seen a vape pen similar to mine so I asked if he could pull out the coil to see what it looked like, while doing this, he accidentally had his thumb on the fire button and it burnt the coil inside the pen. The owner then came up to me and rudely said "why don't you people know what f*cking coils you need before you come here"? "What coil do you want"???
I was shocked that he would respond in such a rude way. He then said "now I have a burnt coil that I need to replaced so you're costing me money for nothing"
I'm not sure if this guy was having a bad day but, I don't think any store clerk should be swearing or raising his voice at customers so, I had to walk out, I've never experienced this poor type of attitude in any shop before.
The one thing you'll notice about this shop is that more than half the items in here do NOT have price tags, and one of the reasons why I noticed this is because I got 2 different prices when I asked about a price for the same wax pen!?
I would personally avoid this shop for many different reasons. Luckily on Grandville there are many other well reputable vape shops you can go to where you won't run the risk of getting bad attitude or ripped off.
If you ever walk into this store and find yourself interested in one of the products they're selling just google the product in the store and see just how much the mark up is, I think you'll be surprised.
I highly recommend going to "Puff" which is less than a block down the street. It's close by and the service you'll get there is always wonderful! read more