I came from out of town and one of the things on my list was to solve my shoe wear issues. I…read morechecked out the internet and since these guys were near where I was staying I headed there . I did not have high hopes as the brands they carried are similar to every other store I have been to. When I entered the store there were more sales reps than shoppers in the store and they were very welcoming without being pushy. The young woman that assisted me was the most considerate of reps and she knew her shoes. She measured my feet, asked a bunch of question, listened to my answers and said I'll go get some for you to try on. It was an interesting experience. She actually knew that shoes don't all fit the same from one supplier to the next and she knew that it might take several trips to the back for more shoes before she satisfied my slightly odd requirements. She just kept on helping me until we found the perfect shoes. Thanks to Emma who was so patient and knowledgeable. This place is awesome and the staff are all terrific. Give them a try!!

I went in on a Sunday to buy a pair of jogging shoes. It was busy and the sales person that helped…read moreme was distracted. As I am older, she didn't seem to think I could be a runner, and I ended up with an inferior shoe that I never wore again after two runs. A total waste of money.

When you can bring all the premier, comfortable shoes under one roof, that's always a good thing…read more You'll lose out on style but sure as comfortable as heck, esp, for the amount of walking from one restaurant to another lol. Still have my dress Rockports from here 3 years ago, going on strong--having another 5 pairs helps too (other labels). Customer service here is pretty knowledgeable, this aint no Sport Chek, and friendly too. Other expected brands like Ecco, Geox, but this is the 1st time I've seen Penguin here for men's...which is on your left side. Like how instead of giving you a plastic bag for your purchase, they ask you donate to the David Suzuki fund. Metered parking in the front. Pretty good Canadian product, eh??? ;)

They have this narrow and claustrophobic corridor in the back which houses their Ronson's Rack…read moresection and that's where I headed to straightaway. On this particular visit there were Clarks brogues, Ronsport sandals (their own version of Birkenstocks, albeit way heavier), and K-Swiss sneakers etc. Back in the day I owned a pair of those classic K-Swiss all white sneakers with the signature five stripes down the side and silver d-rings for the shoelaces and I gotta say these new ones just do not compare. Not by a long shot. Everything's on sale in the back, but just don't expect jaw-dropping deals. Associates were friendly and eager to help though, and that made the experience that much more pleasant.

They took about a month but they did finally answer me and were very apologetic about my…read moreexperience! So I will give them one more shot but if they pull that again with me then I will make heads roll!

horrible customer service. I wore my shoes around my house and they didn't fit right, now i can't…read morereturn them because apparently they have dirt on them and they are used. They really don't care about you they just grab your money and run.

As a former foot locker employee, it's always a little nostalgic for me to come back and shop as a…read morecustomer. But I have to say this was one of the better locations I've been too. I wouldn't say they have "heat" or "grails" but they definitely have variety. I know times have changed in the sneaker culture so it was weird for me to see retro Jordan's on the shelves because back in the day those used to fly off shelves. Not as big as some locations, but the customer service was exceptional in my opinion. I believe my sales associates name was Ja. Awesome job my guy. 100% would come back here.

Sparkling new FootLocker just opened this past Friday!…read more Throngs of Beyhive as in Beyoncé fans, lined up all giddy with excitement to get their hands on her new line of fashion - Ivy Park. There was quite a bit of excitement on Friday & Saturday & it was elevated due to - covid madness! People love getting into drama when there's a crowd instead of just wearing your mask & looking after yourself!!! I've picked up a few Jordan's from FootLocker over the years but like many today searching for a deal, I now rather prefer to use eBay or GOAT. However, if you want authentic shoes or gear it's best to buy direct from the store! Way too many fakes sold online!!! This FootLocker location on popular Robson Street is definitely a prime spot! 2 floors of sporty fashion with a local Vancouver flavour represented awaits you! The decor is swanky & upscale in keeping up with what Nike started years ago with its concept stores! This new store will get you to take out your wallet in that you'll want to feel like a part of it!

Canada Nike stores should upgrade the system so customers can use their Nike pass to accumulate…read morepoints. Service was quick and friendly. Selection was OK, wished there were more. Prices were expensive for an outlet store. Conveniently located next to the Templeton train station and the long term parking lot of the airport. Easily accessible.

Not as big as the other stores around so stocks are limited. I came in for fathers day weekend and…read morethe sale were mediocre. Sizes were not available for some of the items i wanted but the conversion from USD to CAD helped alot. Will be back next time im in town.

Did you know the Kerrisdale Bootery first opened in 1949! It…read moreis one of the very few shoe stores left in Vancouver where someone is available to help fit a shoe, vs all those self service places. Maureen the sales specialist along with the owner John are both friendly and knowledgeable. I bought Glerups for my nephew's birthday and not only did they have a good selection they had his size 46 big feet for a kid turning 17.I'll be back soon to buy Glerups for me which, by the way are designed in Denmark and made in Europe.

I get all of my kids shoes here- and often find shoes for me too! The best place for kids school…read moreshoes. Great brands like Blundstones, Hush Puppy, Kamik, MK, Sorel, Asics, Keds, etc. local Vancouver owned/operated business. Great service. Highly recommend

Younger me would be like, pffft, sensible shoes, give me some sky high heels and I'll suffer the…read morepain for beauty. Older, wiser me is thankful that this store exists and I can wear stylish shoes without doing the I'm afraid to sit because I might not be able to get up and walk again thing. I love that Miz Mooz carries so many different types of comfortable and beautiful shoes at reasonable prices. Shoes I can walk all day in and not look like I'm wearing geriatric shoes? Sign me up! Their customer service is phenomenal here!! They always greet you with a smile, hello and seem genuinely happy to have you in the store. I love my new Bueno sandals and look forward to wear them all summer. They are the same store as Shoes on 4th, so if they don't have your size there they can always check the other location for you. I love the selection, service and the quality of their products and will be back to check out other new items periodically to ensure I can stay fly and comfy!

Yes, I love shoes…read more Looking at me, you probably think, Yeah, whut-ever. but I do. If I could wear Italian and afford it all the time, I would. And when we came into this store and they only had 10 styles of mens shoes that fit on one shelf out of the whole store, I was elated. I liked the mules and the pumps and square toes and mid heels with bows. Sure, I'm easy. but for the mens shoes'. I was pretty surprised. Actually I did have to feign a bit of interest and give the odd nod of approval or head shake of disapproval on some of the selections that she chose. and then I found the mens shoes. Half unsure if they were or were not. I've been fooled before. Believe it or not. I had a pari of boots I thought were cool and then my daughter shows up with the same pair. Dad!!! WTF??? And then of course Sarah O notices my boots and WTF? but what the hell. I love shoes. And I found a pair of boots that this time I know I love and were affordable and my daughter won't come to me and say WTF Dad!! She'll just be envious that they're mine and not hers. Heh! PS. they also have some great driving shoes for those who love to drive cars and need shoes that are designed for driving. (rolled heels, extra leather on the outside next to the small toe. flat bottom sole, rubber. Great driving shoes. $24.99

John has designed a line of shoes for men and women with kidney disease. Buy a pair today and wear…read morethem to advocate for kidney donation and kidney transplantation.

I will be posting this on both the Edmonton location AND Vancouver Gastown, as I had both locations…read morehelping me (and Jenna, Tamara, and Jim)! My husband decided to buy me a beautiful pair of leather Cubis Cupcake boots for our leather anniversary (year 3) this year. He wrapped them and had them hidden for a month before presenting them to me. They were gorgeous!! The leather was perfect, the design was cutting edge and striking.. the were delicious But much to my dismay, they didn't fit my wide feet and I was unable to even try them on. My husband said it was okay, we can just exchange them for different ones. I went online and much to my dismay AGAIN, everywhere said "can return/exchange up to 14 days after delivery". We panicked, I cried a little, and we both decided to contact the store to see if there was any way we could still exchange them. Within a day, we both received responses congratulating us on our anniversary and offering us store credit for the return of the shoes. They already had a return label in the box that we were able to use. I was so grateful and started shopping for wider Fluevogs. I emailed them back with questions about my favorite pairs, and was so grateful when I received 8 paragraphs of info about all of them - their fit, their sizing, their stability/comfort, etc. Everything!!! By the time I received an email from them that our store credit was ready, I had picked out THREE PAIRS I wanted. I informed Jim that I wanted to use my credit for them and pay the difference. He asked me what size and style, and after I gave it to him, he phoned my husband who wanted to be the one to pay for them. They both arranged payment and shipping details... and Jim emailed me back to give me an update tracking info. To say these employees and this company go above and beyond is an understatement. They have the utmost customer service, consideration, knowledge, and flare. I can't wait to receive my shoes and be able to write them ANOTHER review about the shoes themselves. My husband is a retired goth boy who has loved Fluevogs forever, and I can already see why. Thank you all so much. I will forever support your craftsmanship and your company. Stay tuned for Part 2!!!

I limped in and walked out. Chris spent an hour and fitted me with the right footwear. Within an…read morehour of walking I noticed that my knee and hip pain drastically reduced. I also found out what I thought was toe nail fungus was actually callouses from poor fitting shoes. Thank you, Chris!

I am so happy with my custom orthotics! my back and knee pain is better and I feel more comfortable…read moreon long walks. I highly recommend Tim and his excellent customer service.