How this business get 4 stars is a mystery to me…read more I was walking on the drive today and saw some cute children shoes on their display. So I thought to check them out, see if I can find something nice for my baby girl. I went in there, the store was empty, well of people of course, the store was filled with nice shoes. I saw two ladies chatting behind the counter, and I gave them a smile as I always do because I am a nice person (I believe!). And they COMPLETELY ignore me. So I thought ok, may be they are busy. So I when to the section where they keep kids shoes, which is on the other side of the store which is totally out of their sight. I was there for a good 5 minutes and they did not come to greet me or anything. So I just left and the whole time they didn't even look at me once. Self check: I was wearing my working cloths, carrying a cheap bag and in my old runners. So is that it? I didn't get service because of how I look? "I will go back and proof to them I can afford those $90+ baby shoes!" Wrong!! I will take my hard earned cash somewhere else, to those businesses that deserve to survive in this downward economy, who can provide they basic customer service including a simple "hello"

The only place in town that I go to for shoes. A small but impeccable selection of both mens and…read morewomens fine European footwear, as well as some exquisite handbags. Three years ago I bought a luscious pair of black patent leather peep-toe pumps here. They cost over $250 - on sale! - but they are still very much alive and well, my favorites as a matter of fact. A pair of black over-the-knee stiletto boots that cost half a paycheck and should come with a parental advisory have also held up nicely for two years and counting. Instead of buying three pairs of cheap, synthetic shoes that are on everyone and their grandmothers' feet, buy one really really good pair at Kalena's and enjoy your relationship with them for years.

I went in to buy a replacement pair of Blundtstones after my current pair was quite literally…read morefalling apart under my feet. The gentleman behind the counter who rang me through was very knowledgeable and told me my current pair was over 9 years old! I was excited to find a lovely pair that is slightly more elevated in style but with the same durability I've come to love. All staff were kind and helpful, overall a great experience.

What a great place. They have it all - great shoe styles, in high quality materials, and very…read moreknowledgeable people. They will take the time to figure out exactly what will fit you perfectly, in a style you like. This is such a positive experience, a rare jewel.

Zamira was very helpful with fitting my husband' s ON shoes…read more She was knowledgeable and had a very bubbly personality.

I came from out of town and one of the things on my list was to solve my shoe wear issues. I…read morechecked out the internet and since these guys were near where I was staying I headed there . I did not have high hopes as the brands they carried are similar to every other store I have been to. When I entered the store there were more sales reps than shoppers in the store and they were very welcoming without being pushy. The young woman that assisted me was the most considerate of reps and she knew her shoes. She measured my feet, asked a bunch of question, listened to my answers and said I'll go get some for you to try on. It was an interesting experience. She actually knew that shoes don't all fit the same from one supplier to the next and she knew that it might take several trips to the back for more shoes before she satisfied my slightly odd requirements. She just kept on helping me until we found the perfect shoes. Thanks to Emma who was so patient and knowledgeable. This place is awesome and the staff are all terrific. Give them a try!!

Selection and the friendly customer service- this is the ultimate way to spoil yourself with a nice…read morepair of shoes that will last - ask for Guada!!

John has designed a line of shoes for men and women with kidney disease. Buy a pair today and wear…read morethem to advocate for kidney donation and kidney transplantation.

There is not a better place in Vancouver to shop for amazing, unique (wont-find-them-anywhere-else)…read moreshoes, as well as fantastic on-trend fashion! Quality is supreme. Lord's has something for any occasion, any age, and all style preferences - from weddings to corporate wear to beach holiday. You will find what you're looking for - and want more! The store itself is like going on vacation; vibrant & fun with wonderful women who are ready to help you make sure you feel your best! If you can't make it in to this beautiful shoppe - their website is one of the best I've every seen - always up to date and a full selection of what they have to offer with quick and friendly service! Lord's is my happy place!

I've been looking for Story's leather shoe liners for months and was delighted that I finally found…read morethem at Lord's. But I was not expecting such great customer service. My online order was shipped quickly and arrived without a problem. Thanks for the great experience and I'll definitely stop by the next time I'm in the area.

When you can bring all the premier, comfortable shoes under one roof, that's always a good thing…read more You'll lose out on style but sure as comfortable as heck, esp, for the amount of walking from one restaurant to another lol. Still have my dress Rockports from here 3 years ago, going on strong--having another 5 pairs helps too (other labels). Customer service here is pretty knowledgeable, this aint no Sport Chek, and friendly too. Other expected brands like Ecco, Geox, but this is the 1st time I've seen Penguin here for men's...which is on your left side. Like how instead of giving you a plastic bag for your purchase, they ask you donate to the David Suzuki fund. Metered parking in the front. Pretty good Canadian product, eh??? ;)

LOVE THIS STORE! This is my favorite shoe store in the area because they sell my favorite shoes,…read moreCLARKS! The best part is the room in the back with the clearance shoes. I usually walk out with at least two pair. :D The staff is great. I really appreciate the, hello how are you, when I walk into the store.

My first pair of John Fluevog Shoes, was a pair of high suede black shoes with silver buckles…read more I looked cool & people loved them - got lots of compliments. This was in the early 90s. They looked like a pair of shoes the Stray Cats band would wear. I would later on end up buying a pair of patent leather shoes. Not exactly what I was looking for but they were patent leather, which is what I really wanted. However they were super pointy at the front - the kind of shoes one would only wear in the Safety Dance video by the group - Men Without Hats. https://youtu.be/AjPau5QYtYs Remember that weird acid mind trip video!? Gosh the 80s had so many oddly weird songs that became hits & we grooved to them! Looking back now - it's actually quite cringey & I won't admit to which songs I liked ... I'll never tell! https://youtu.be/nTizYn3-QN0 However, these dudes put out some fabulous songs & videos & I have to admit, I ended up getting into the blazer style because of them! Anyway, I never wore those ridiculously pointed shoes outside at all - too unpractical & I would have been tripping over myself on every block cause the tip would have been catching every rise in the pavement. After being heavily embarrassed (he made me joke of the year) by a nephew who was rummaging threw my closet years ago & found my 'pointy shoes,' I finally said - I gotta get rid of them. I actually took them to the downtown location, handed them to a sales person & said - they are still new, unworn & I have zero desire for them & then left. I didn't ask for any refund or credit I just wanted them gone like a bad rash! I had contemplated actually handing them over to the founder John Fluevog, who I'd occasionally see downtown. He's hard not to miss - tall & fashionable. Fluevog shoes are occasional - parties, tea party, weddings, costume party, or just plain wanting to stand out - cool like dat - while you're out & about. Keep in mind that these shoes can hurt the feet depending on how long you have them on for. We're not talking Nike Air Max quality but rather firm & solid type wear - so keep that in mind if your feet tend to be on the sensitive side. I mean it's like being on the Strip in Vegas - one is just not going to walk the whole Strip wearing red bottoms ... right!?! Fluevog shoes are classic fashionable wear - so if you're wanting to stand out & make a scene - get here & get stylin'!

I don't often review stores, but I stopped in here while I was visiting Vancouver. The staff was so…read moreincredibly helpful, pulled a ton of shoes for me a different sizes because I was so excited to be inside a John Fluevog store for the first time ever. They ended up helping me get a pair of shoes for pick up at the Gastown location, they truly went out of their way. And the shoes were on sale, so they were a great deal! Will absolutely stop by again next time I'm in Canada

They have a good selection and decent prices of comfortable shoes geared toward the elderly…read moregeneration. I came in here to get some price quotes and shoe ideas for my mom. Customer service was friendly.