The first time I went here I was a little ill informed, I don't think the CSR intended to, but I asked if they had a class for people who wanted to get certified to carry a gun, I think he assumed I had to get some basic classes, which I had not. anyway I wound up taking that class but realized I would definitely among a bunch of veterans, and needed to definitely take some preliminary classes, and luckily my instructor Eugene informed me of this, and even offered me a private lesson, which I'd say was a very fair price of $65. Anyway, other than that one mishap at the beginning, their staff overall seems very courteous and very knowledgeable about firearms. read more

Came in here on 08/14 wanting to use the range and was charged once for range dues and then was told it did not process but it went through my bank account so I got charged again and still was told by staff that it did not go through and unable to use the range. I was told by staff that they were pending charges and it would not clear my bank account but come Tuesday morning it did clear my account and now I'm out of $160. Went up to the store and was told there is nothing they can do about it right now but to keep checking. Awful customer service and do not recommend and won't be back read more

This was me and my son's first experience at any shooting range and it was a great experience. I came in just to ask questions and ended up getting a personal lesson with a great instructor, Eugene D. He was very informative and explained everything very clearly to the both of us and walked us through all the steps and answered all of our questions. We feel like we walked out making new friends here. read more

Excellent first time shooting ever! Professional and experienced staff. Time well spent with great price. Range available for variety of BOYG. read more

Range USA Arlington - Guns & Ammo Near Me - Arlington, Texas

Filled out their waiver online before I drove over here but only to find out that I can't shoot because the waiver was filled out the same day, No where did it state that. While I was here I looked around and this place is a money grab. Rental fees for everything. Before I even found out that I couldn't shoot, my buddy and I knew we wouldn't come back. Clean range tho ‍ read more

Got my ar-15 from here few years back. At a really good price. Bout $750 for smith n Wesson. Then was fortunate to get two boxes of 556 ammo. Love the range. It's all mechanic and you can bring the target to you. But they don't allow rapid fire. That's a downer. They'll get on ya about that. I been to ranges that does allow rapid fire. But has lots of things to choose from. Even will buy you piece from you. Wanna see if they can scope my ar so I can go hog hunting. read more

Over the last three years I've bought 7 new pistols, an Israeli bull-pup NATO 7.62, and though I still have my service M40, with a few thousand rounds through it, I still bought a new 7.62, Howa 1500 with all the trimmings. So, what I have to say is, every staff member I've ever dealt with has been friendly, professional and never afraid to give an insightful opinion or life experience from their gun world. 5 stars read more

I tried to get a job there as a sales rep. Both times the lady interviewing me said they weren't busy enough, but the advertisement was on indeed for the extra help! Both times I applied, I saw no one working there over the age of 40! I am 55, with 15years of sales experience! Turns out, If you rent a shooting lane, you have to scan your DRIVERS LICENSE to shoot! I wonder who they are sharing your information to?!? The Feds? The State? idk but it smells really fishy! read more

I've been a member with range USA for like 5 years and it seems this particular location has a rule where you are required to have guns IN A CASE. which is completely fine. However when I walked in . my gun was admittedly not in a case how ever It had a bright red lock in the slide and I was holding it by the barrel pointed up As soon as I walked in I got yelled at violently " YOU NEED TO TURN AROUND AND WALK OUT NOW !!" At the time seemingly for no reason because I did not know of the rule that location had about requiring a case to enter meanwhile we are in an open cary state so why would I assume I need a case to begin with. I don't have an issue with the rule. I have an issue with the being yelled at like a criminal. When they could've politely said " sir my apologies but we don't allow you to be in without a case " Not sure why I would come here when I could go to one of the other many surrounding rages. read more

Terrible service and attitude from Jeff R when I took my brother to buy his first gun today. This is one of my go to spots to shoot but after today it's unlikely I'll continue to spend my money or time here. Jeff R was just standing at a register doing his best to look busy, mind you the store was relatively empty at the time. I approached him and kindly asked if he would be able to help us look at a gun my brother was looking to buy. He responded in the most annoyed way, I then explained to him that my brother while yes a first time gun buyer has spent time around firearms and has spent plenty of time at the range. He took a glance at him and said "you sure" (like??? No buddy I'm just saying that) after letting him hold and inspect the gun he then said "at this time I don't feel comfortable selling you the weapon" I asked him why that was but always understand that the salesmen has the right to deny the sale. He then told me "well u told me he is the one buying the gun but he hasn't asked me any questions" (Jeff R had at no point even bothered to acknowledge my brother or ask him any questions at all). I understand when it comes to sales of firearms the sales team is always trying to due the best job possible to keep the public safe. But it honestly felt like Jeff R just did not want to deal with us as customers. I want to thank Mrs. Camren and Mr. Hejny for taking my call later that day, inviting my brother back and treated him like a customer should be treated. My brother was able to make his purchase and even got a membership there and received a discount for being a first responder. I do hope Jeff R learned what it means to be in sales and what customer service should be like. But I will still take time in considering if I myself, will be returning as a customer. read more

Clean with a fair value for service but most importantly safety on the range with staff just feet away making sure all guest are safe and the 4 rules of gun safety read more

First range I've ever joined and have never been disappointed. Great staff: professional, knowledgeable, courteous, hard working. Prices are fair with great deals on bulk ammo and combo weapon purchases. Seems like some people are sensitive and easily offended when on the range. Please remember the staff is dealing with lots of individuals from novice to life long weapon experts. I've been a member for over 3 years. Thanks Range USA! Aaron the new manager, the 2 Scott's, and many others have been a pleasure to deal with. read more

Range USA Arlington - Target Shooting - Guns & Ammo Near Me - Arlington, Texas

I really this place and the staff that work there. Prices are reasonable, facilities are first rate and professional staff. The range officers are will to help, provide advice and keep the range safe. I highly recommend. read more

Shout out Chris jones for making my and 9 others proficiency test a very good educational experience.

Took a beginner handgun course with my mom with Grant (?) I believe. I'm a lil forgetful on his name but I hope I have that right. He was very helpful and made the process comfortable for us! We knew a thing or two about shooting, but didn't have the confidence and he definitely helped with educating us and improving our skills. read more

First time using my membership today. Staff was very friendly and polite. Greg was safety man on the range and he even bothered to say hello and offer some tips on sighting in my pistols. Will be going back regularly. read more

While attending the Dallas NRA convention I was handed two cards for 1 hour free range time. A buddy and I headed over on a Friday to take them up on the offer and checkout the range. We were promptly informed that each of us would have to pay a BS $6 "range maintenance fee". I chuckled a bit and commented "how did I know it wouldn't actually be free". Nice first impression to be hit with a BS fee...right? Anyhow, we put a few rounds down range. The place is OK but I would never return and pay the actual fee per hour. If I recall correctly it would have been $40+ without the discount the card provided...for one hour. I'm a member of a private range in a northern county that cost me around that for a entire year. read more

I wish I didn't ignore the reviews before I purchased my membership that I just had to request a cancellation for. Wed. Afternoon 12/7 I went to shoot and during my second reload my bullets were getting jammed which is a problem I had before so I popped out two bullets and guy sweeping bullets came up behind me to tell me I had one in the chamber already when I turn my head to tell him what was going on he grabbed my hand telling me to remove my finger from trigger First of all my finger was on the side of the trigger and my arm was pointed toward the target. Second maybe you shouldn't walk up on people while they are shooting Anywho the way he grabbed me rattled me so much I had to leave Let me be crystal clear about something I served this country for 4 1/2 years I know how to shoot and I know when there is jam I will never return read more

Very helpful instructors and staff. They are very patient with "newbies" and after a couple of visits, I decided to get an Elite membership and it is well worth it. As a "slightly amateur" gun owner, it was important to find a place with a great selection of firearms & accessories, good training classes, and helpful & professional staff. There have been a couple of issues or questions and I had to submit a "Help Ticket" online. To my surprise, I got responses & a resolution immediately each time. My daughter and I have taken a few classes there and were very satisfied with the instructors, in particular Michael Hejny. He was extremely patient and helpful when my 25 year old daughter took one of his classes. She had never owned or used a firearm before, but he put her completely at ease and made her feel confident. I wish I could remember every person's name who gives excellent customer service. In addition to the mgr, there is another Michael (former LEO?) there who helped me choose the right firearm to buy. He also gave me some excellent tips for shooting range accuracy. I definitely appreciate the sales & discounts they frequently have. Then there is Lady Sure Shots on the second Saturday of each month where ladies can come and practice, ask questions and get all the help we need free. Although any staff member working in the shooting range assists me if needed, the dedicated assistance during Lady Sure Shots is invaluable. read more

Range USA Arlington - Entrance. - Guns & Ammo Near Me - Arlington, Texas

This shooting range is one of the most worst I've been too. Don't even bother shooting here bc they will just be saying no to everything you do. Don't waste your time read more

It was busy but everyone was very attentive and kind making the check in process easy. First time there and it did not disappoint.

Decent Range. Absolutely the worst gun store in the Metroplex. Save time and money and purchase online or at other stores with more helpful/knowledgeable staff. read more

As a member and regular attendant of range USA that place gets a bad rep. The employee are very nice and helpful and the range is always very well kept and has a decent amount of room. They always have sales going on and their prices are fair. read more

I love this range. Staff are friendly and knowledgeable. The place is clean and orderly. I would recommend the lesson to beginners and advanced shooters. There is always something new to learn. read more

This range is great! The atmosphere is great, the employees are personable and they have good deals on firearms and ammo. My favorite indoor range. read more

Awesome experience purchasing a firearm and ammo. Fast friendly service. The store lead, sorry can't remember is name, helped me out. Have been looking at the .380 S&W M&P EZ Performance Center model for a few weeks for my wife, but because ammo was scarce, didn't pull the trigger (pun intended, lol). Walked in yesterday, and they just got some ammo in so was able to grab 3-50 round boxes...so it was a no brainer! In and out within 20 minutes. Minus 1-star because the price for the piece was about $40 more then what I've seen at other stores, but the free range ticket helps lessen that gap along with the friendly service. If I don't find the 9MM version at the gun show this weekend, will certainly buy from them if they get some in! read more

Range USA Arlington - Guns & Ammo Near Me - Arlington, Texas

Wow! How can a place go down hill so fast. A year ago I was singing their praises and now, I can't find a nice thing to say. Had a special order that was delivered I November, it is now August, was never notified that it arrived. I asked countless times if it had arrived and finally contacted the manufacturer (custom items take some time so a delay was expected). The manufacturer notified me that it had been received on November 19, nine months ago! I contacted the manager and was told they didn't have it. Contacted their corporate office and magically it was discovered in the safe. This is just one bad experience, I have been cursed at here, yelled at, and was even threatened. There are plenty of options...PLENTY...take your business elsewhere. I would recommend any range besides this one. Not to mention their prices are on the high side and transfer fees are outrageous! I'm sure the manager will post a rebuttal belittling me as she often does on many platforms to other reviewers. That too speaks volumes about this establishment. read more

This is a really nice gun range and the people that work there are pretty helpful. But I've started going to another gun range because this facility all of a sudden got greedy, and raised rates (a lot) and discontinued any discount days during the week. The lane rentals are now all one price/all the time. Even their memberships are pricey. It doesn't matter how nice the range is if regular people can't afford to go use it. I'm retired and on a fixed income. And...There are other places to go practice my shooting skills in the area. read more

Waited 20 minutes in line just to tell me I needed to refill out form and had to go online again to verify my military status not worth the time anymore wish it was back to shoot point blank! They lost my business... I recommend Alpine shooting range. read more

Great indoor range. Friendly staff. Decent pricing. Nice location if you live in the area. What more could you want?

Well, the FFL fee was way too high, but I should have asked the price before sending my gun there. Lesson learned. I have been back a few times to shoot and really liked it. Employees where nice and friendly. A little expensive but convenient. Also, attended the LTC class last winter, when one need to have it. Glad I did. It was a great class with an informative and patient instructor read more

I bought four guns from them in the past year alone. I noticed in the last two months customer service has went downhill really quick. This past weekend I bought a gun from the NRH location over the Arlington location because their customer service and attention to detail is poor. I'll buy elsewhere read more

Great facility and staff. Enjoyed my visit. Good selection of ammo and firearms. Clean facility

I couldn't understand all of the confusion with this buisness all of a sudden. One moment was great services for the past year and half, now total rude and incompetence from personnel at this point. Blame it on the computers or something to the extent. Accounts disabled no one can answer why when u have auto pay and you are expired, how embarrassing. Think u are a member and come in to find out you are disabled expired acct. Have to go online still to correspond about anything. I'm out. Fun while it lasted. No answers. Go USA read more

I've finally had it with this place. Avoid like the coronavirus. Staff is rude and dismissive. Every single time I go here I feel like they simply don't give a crap about their jobs and can't stand customers. We purchased a firearm from them a few weeks ago and when we went to fire it, it didn't work. Firing pin was defective. We were told it's not their problem, nothing they can do, etc. We were told to get in touch with the manufacturer, and it took an additional 3 weeks to get the gun repaired. The employee helping us literally said "this is some weird sh*t, what the f*ck?!" when they couldn't figure out what was wrong. Really?? How about, "we're awfully sorry, we'll get on the phone with S&W and help you get this sorted out ASAP." Fast forward to now. I am a premium member and made a reservation for 7:00pm because Google said they close at 8:00pm. Well, they gave Google the wrong info so when we showed up, even with a valid confirmation saying I had a reservation, they said there was nothing they could do. I asked if we could shoot it LITERALLY ONCE to see if the gun WE BOUGHT FROM THEM worked now, and they said no. Even it you've technically closed, what a headass response to someone you've already inconvenienced so much. Please do not give this garbage business a single penny of your hard earned cash. You're better off spending it on more ammo, or going to a decent range like Alpine Shooting Range. read more

This place might as well be run by ATF agents. They comply with proposed "rules" even before said "rules" are in effect and they don't post any notices of such policy changes anywhere on their website. I was even in the store the day my firearm arrived according to the tracking number but was told I could not pick it up because they hadn't "checked it in yet". The next day I received a call from the seller informing me that Range USA would not be transferring the firearm at all. However, why was that not mentioned to me while I was PHYSICALLY IN THE STORE!? And why wasn't that policy communicated to online sellers? Now, 5 days later they still haven't shipped the firearm back to the seller and I'm still out the money. Not only is this extremely poor customer service but it also clearly shows Range USA does not fully support our rights. I plan to make all future purchases elsewhere despite this location being very convenient for me. I urge all others to do likewise. read more

Shot at this location a couple times but after today's treatment by your customer service rep Brittany I will not be back. I was left speechless hearing "You're not a member so you're not a priority." Member or not I'm still a person and I hope no one ever treats you like that. read more

Sense of urgency is zero with regards to orders coming in. They are more than happy to take your money but take several days to receive an order so that it's in their system and you can pick up what you ordered. They give you the FedEx or UPS tracking number but don't rely on that, they will get to the order when they want to, and until then they say that they don't have it until they have received it into their computer system. No Standard Operating Procedure apparently exists for a time frame that is acceptable. read more

STAY AWAY FROM THAT COMPANY/LOCATION. THEY DON'T CARE ABOUT THEIR CUSTOMERS! BAD CUSTOMER SERVICE....NO CUSTOMER SERVICE!!! It was before Christmas 2019 when I visited this location, since it's near my job but 25 miles away from my house. My wife came all the way from home just to meet me there because we were planning to buy a gun. The gun wasn't available at this time so the salesman that was "taking care" of us, put my name and my phone number into their "waiting-for-ever list". I remember I was the 5th or the 6th person on that list. The salesman wasn't the most friendly person ever and somehow I knew that this is not going to work, even though, I was just waiting. Six months later, I call them back. I ask the lady on the phone, if they had available the gun I was planning to buy and she said yes. Then, I explained her how come and they never called me back. Of course, how is possible that she will knows the answer. After apologizing, she said that she will let her manager know about it; she took my name and my phone number. Four days later, still no call. As I mentioned it already, they don't care about their customers. AND THIS IS HOW A COMPANY IS LOOSING MONEY/CUSTOMERS! read more

like to give 0 to match customer service can not find my membership on two visits only time they get excided is sales they must be on commesion read more