This place is a rip off. Signed my husband up for class and due to a schedule change that was beyond his control could not make the class. We were told several times we could just pay the additional $25 to reschedule. We were to go online do a form and we would receive a contact back to reschedule. That never happen. My husband even went up the day of the class but they said due to strict regulations he can't miss one minute of the class and he was only 10-15 min late.. He did not get upset or argue he just said in order not to lose my $50 what can I do. Scott (the manager) told him several times he would get an email once he completed form and just pay the $25. Well after not receiving the email within the time frame promised call the range and spoke with Scott again and he acted as if he had no clue of what we were talking about. He didn't even try to help or provide assistance. When we asked for a corporal number he said he would have to log in to get us information. This guy and place is a joke. Save your money or they will steal your money... No refund or options provided.. My husband still has not been offered any resolution. Don't go here please. Read the other reviews prior to choosing this place. read more

Great facility. Mose people there great!! Yasmine is the best!! Never had a problem. One guy there named Danny is kind of hateful but everyone else is accommodating I would give it a 5 star if it weren't for people like him read more

Nice range. Everything is full retail price +. Including range rental. I like the place, but need to find something a little cheaper. May look into membership. Not sure that would be a big savings. read more

Friendly people and nice facility! Will definitely be looking into taking classes here.

Bought a gun in February. It would not fire . Returned it for repair a month ago and they have no idea when I'll get it back. Poorly managed with constant turnover. I would not recommend this place to anyone who expects honesty and good customer service. If there was a rating lower than 1 star I would have selected it. I'm out Over $500 to these crooks. read more

I was a Premium member for several years with Range USA, Shoot Point Blank, and Point Blank when they first arrived in Texas. Quit my membership today because the last straw of their nickel and dime-ing you for the $6.00 "Range Maintenance Fee." I've paid the $5.00 "Safety Waiver Fee" you have to sign, just to shoot there. No more! Canceled my membership today after the above-mentioned fee. Bought 4 weapons, ammunition, and accessories there, but looking to give my business to someone who wants you as a customer. I'm retired military and thought I was getting a good deal, wrong!!! Make sure you ask all the costs of being a customer there before you shoot, it adds up in the end. They've raised their prices on everything, and a recession is coming. Not good business sense. Their personnel turnover is also something to look at, since they're on a sales commission, not customer retention. read more

I use to have a membership till the staff did a complete 180 on me and my visiting family. I use to shoot here weekly even got my CCP from their online corse and did the range test here. But after bringing in my family members from out of town a few times paid the 10 registration fee for them and shot at the range I'd say about 5 times the one time my family member forgot his U.S ID and had his Mexico passport and was let in since the rules say "a government issued ID" not specified it had to be a U.S issued ID. our last visit ended short at the front counter after just doing a check in and was told no other passports or ID will be taken unless it's a U.S issued by some short white dude he proceeded to pull out a rule book. I didn't argue I just asked for my money back and was pulled aside by a Latino associated and was told to ask for him or ask for another guy and they'll let us in that the other staff seem racist and have had many issues with this before. I went to the RANGE USA in north Richland hill to find out that they don't even check ID for range shooting and they don't check ID for purchasing any accessories like this Arlington location, I tried returning something from the Arlington location at north Richland hills location and was also told they don't mess with them it's their stock and it should go back to them since they don't like that location specifically called it a strict for no reason range, told them my story and was told I could go in the range for free to make it up to me and my visiting family. I kindly declined the offer since I didn't even come with amo just wanted to return some accessories but after all that I didn't feel like jumping through hoops just to get accessories and go into the range at the Arlington location since it was closer to me. I ended up just going to alpine and defender for an easier experience!! read more

We came in today with my two sisters, ages 10 and 11 to shoot for their first time. It was all smiles walking to the range, about 20 seconds later both were in tears. The staff was incredibly helpful and patient with us. Not only did they suggest a smaller and much quieter gun, but the staff took time to talk to the girls and help make them feel comfortable. From sending incoming shooters to the next door range and making sure our second box were the same stealth bullets, there was great communication between staff. The girls lefts with huge smiles and I couldn't be more appreciative of how well we were taken care of today. It's also very clean and after walking around you can tell they have a lot of offerings here. read more

It was my first time going to this shooting range & I can honestly say they were very friendly & helpful staff I would recommend it 100% .

I signed up online for my LTC proficiency test. I arrived to find out that in addition to the hours of online modules that I had already completed (from their website and submitted the required certification), that I would be required to sit for at least another two hours of "class" with about 10 other people. We would then take turns testing our actual skills. Not at all what was advertised. I had not allowed time to be there for anything additional. When I requested to reschedule I was adamantly told no. They would not consider an exception even though I simply wanted to reschedule at a time where I could allow for the additional "class" time. When rebutted, they only copy/pasted the fine print from their website that states no refunds when not cancelled two days prior to "class." The comment was unthoughtful, did not address the actual issue, and at no time did anyone attempt to actually contact me to apologize for the misleading information nor to discuss options. Management is horribly rude and unconcerned with their customers. I do not recommend and I will be suspending my patronage until someone attempts to reach out to me and at least discuss the actual issue and my ongoing concerns. read more

Great location for shooting. This is a new location so everything is still nice and taken care of. Staff is always friendly and it's nice to have a decent showroom along with the range. I've taken a few training classes there and I'm hoping they improve as there's a few things that haven't been offered, such as going down range, that is fairly common at other ranges. It's stuff they said they're working on currently. Gun prices could be lower but they're not all that bad either especially once sales come along. read more

Today my wife and I went into this location to use the range. The lady behind the counter asked a few questions and then asked for IDs. AFTER scanning them she proceeds to hand them back to us, stating that she smells marijuana and we won't be allowed to shoot there today! Not sure what she was getting at considering we are all wearing masks and more importantly we don't smoke marijuana!! Definitely felt profiled by this establishment!! read more

Very nice facilities. Good customer service, they take the time to help you choose with gun fit you the best and explain you the basic steps on how to use it. Strongly recommended. read more

I took my son to this range to sight in his rifle on a hot day. I have been to many indoor ranges and this is by far the worst range, and it is new. They charge for the range waiver, they strictly charge by the 1/2 hour for usage, and you do not get a complementary target. There is no cardboard backer for the target. So smaller targets can not be stapled or taped up. A full size paper target flops around in the air system. The automated target runner is only a back and forth toggle. You cannot preset a yardage and have the target run out. Best part, a ricochet 9mm round grazed my son's pants leg. Thank the Lord he was not hurt. We told the range guard and handed him the actual round. He said that was the second time that day it had happened and he would tell the manager. Leaving, we spoke with the manager. He claimed he was not told at all about the incident. He proceeded to stare at us dumb founded and asked if we wanted to complete an incident report. I was utterly shocked that his attitude was dismissive. Prior to this conversation, he showed more concern and attention to sealing the deal on a 3k 1911. I informed him we would never be coming back to the range again. If you are a safety conscious firearms owner, avoid this place like a democratic booth at an NRA convention. read more