Incourteous staff that are not helpful and seem clueless and confused. The process of purchasing a…read morescooter was like signing up for the police academy. Showed up for my scooter and got scolded by the owner for "not waiting for his call" and the guy picked out the wrong color scooter too. Wouldn't recommend going here, I wish I read all the 1 star Google reviews before even wasting my time.

We went up to just look and had such a great experience that we bought my husband a Can Am Ryker…read morefrom them. They're not pushy but very helpful. We had such a great experience with them I am now thinking about getting one for myself.

Windshield wasn't installed on my cargo van 2 weeks and it cracked near pillar from edge. Given…read moreexcuse it was a rock hit when it isn't even chipped. Had done while it was in randy wise auto body shop, they wouldn't even look at it said they saw a picture of it from body shop! Rock didn't hit it 100 percent positive, as I can hear every noise inside from road.

Jim and his team did an amazing job on my BMW X3, with very little lead time ( less than 24 hours)…read moreat my chosen location. Great attitude, service, inexpensive and fast in under one hour.

Buying a car from Subaru of Grand Blanc was the most painless experience I've had at any dealer…read moreI've ever been to. I actually don't live near Grand Blanc, but ended up heading out to this dealer because of how I was treated at another Subaru dealer in the Metro Detroit area. I was in the market to buy a Subaru WRX or STi and this dealer had one that exactly fit my needs on hand. I made an appointment to go see the car, and upon arriving, the salesperson (Megan) was very friendly and offered to let me test drive the car on my own, even though I actually asked her to tag along since I didn't know the Grand Blanc area. I really appreciated this professionalism and kindness after what I'd seen at the other dealer! The test drive went smoothly and Megan was helpful in pointing out the key features of the car. After the test drive was over, we went back into the dealership to discuss numbers. The no-haggle setup of the dealership makes it very easy to figure out the finances as the only variables left are your financing terms and trade in value. They appraised my car fairly quickly and gave a trade in value (which was not too far from blue book), so I agreed to continue. Because it was toward the end of the day, we ended up having to put in my credit application and wait until the next day to hear what kind of rates I could get. The next day I got the information from Megan, and I was surprised by the sky high rates they offered. Not wanting to lose this car, I chose to find private financing, and got a great rate as expected. Here's where my only complaint with the dealer arose, after I called back to say I'd found better financing, only then did my salesperson say they'd try to get Subaru to match that rate. I was taken aback by the fact that that was an option that wasn't considered to get me to buy the car initially. Of course, I declined and moved ahead with the purchase. I wanted to make the process as painless as possible, so I asked to have the paperwork and car ready for me when I arrived. I looked on the website and saw that the dealer had put a decal of theirs on the car, and asked to have that removed by the time I got there, and they had no problem executing that, which I really appreciated! When I arrived at the dealer, I was in and out with keys in hand in under 20 minutes! BY FAR the fastest process I've ever gone through for trading in and buying a new car. Highly recommend Subaru of Grand Blanc, (talk to Megan) and if you don't like the financing they offer, see if they can do better or find another financier, the dealer is great otherwise!

Service / attitude / empathy They use AI to respond to…read morecomplaints. So not personal. I guess they do not need the business. How arrogant.

Do not waste your time with this place. I bought a vehicle from them and after a little while…read moredecided to trade it in for a new truck so I found one online and sent it to the salesman so an appointment was made for the next day. When I got there I was told the truck was no longer there but it was and I even sent pictures to the salesman. I was treated like garbage from the sales manager and after I told them I didn't want to do business there they kept running my credit. Low balled trade in and raised the price of the truck they were trying to sell me. Would be zero stars but you know the rest. By the way don't mention you're a veteran because they will not give you the other rebates

This company is ridiculous. Every time I take my car there it cost me mega bucks today. It's gonna…read morebe $1800 to fix a camera that's off-line from the car wash. They claim the whole system needs to be replaced. Ridiculous you can't fix anything you can't repair anything it's always replaced replace replace. I bought this car at GMC. I get it service there all the time. This will be the last time I will be there.

My family has purchased two vehicles from Harveys auto sales this year. We are very happy with…read moreboth vehicles. Every employee at Harveys is very professional, very honest, and very helpful. They all go above and beyond. They go out of their way to make their customers very satisfied. When we are again in need of a good used vehicle we will return to Harveys. We highly recommend them for all of your used car purchasing needs.

I purchased my 2016 Regal from Harvey Auto Sales and am very happy with it. They have a great…read moreselection and they are really easy to work with. I will be back for my next purchase.

I bought my first care from Al Serra this past June. The guys in the Used Car area were AWESOME!!!…read moreJJ was the person who sold me the car and was fund and great to work with. His co-worker/buddy Cruz helped him frequently on my case and was such a pleasure to work with as well. I was shocked to see the team-work between two guys at a dealership. They both went above and beyond, truly listened to what I needed/wanted, did not pressure me, answered all of my questions, and gave me their honest opinions. I ended up buying a brand new car. I also want to give a huge thanks to one of the managers Jason for also assisting me and treating me like a person and not a number. Lastly, John who sits in the front as a manager was sooo awesome too. He was so fun and made me feel like family. When I had to wait longer than expected, he accommodated me in a very special way. All of these guys are 5 star people and I would recommend them to anyone. I deducted one star due to the issues with the coordination of my sale with the Honda bldg. This review started off at a 2 star due to the amount of time that was wasted & number of trips I had to make up there due to delayed issues from the Honda bldg. Rob, the manager of the Honda bldg. ended up meeting with me, listened and validated my concern with my experience. Rob agreed to comp me something I asked for with no issues, leaving me feeling heard, satisfied, and compensated for my time. Therefore, I give the overall experience a 4 star. Thank you all! Lyndsey :)

I don't think I can convey how nervous I was to be used car shopping. I've had the same car for 7…read moreyears and I bought it used from a friend. My last used car dealership experience was in 2011 and it was a nightmare - so I was understandably hesitant to walk into Al Serra Pre Owned Vehicles. That feeling went away almost instantly - the salesperson I worked with (Justin F) greeted me with such genuine enthusiasm and seemed excited to find me a car I loved. Finding the car was easy - I was a difficult buyer to get approved for financing, though. Justin and Roby in billing both were so patient, kind and helpful. I felt like they really fought for me to be approved and ultimately they succeeded and were able to go above and beyond expectations with terms etc. I made sure to let them know in person, too, but I hope they see this review so they can hear it again - THANK YOU SO MUCH! I felt taken care of, appreciated and seen as an individual - not just another customer coming through the doors of a very busy dealership. I appreciate the positive experience and beautiful car I was able to drive away with!