I never wrote this review for this Dentist. it's all false statements from I'm sure his office. I…read morehad a bad experience; don't believe everything you read online. They posted the review to make them look good. They took me for thousands of dollars, after telling me that my dental insurance would cover it.... Not to mention the unstable staff member and the desk clerk that kept informing my husband that all is covered, before anything was started and done my husband continued to walk to the insurance person at the front and every time all is good will take care of it. I never received a refund of any thousands $$$$$ that they own me... DONT WASTE YOUR TIME WITH THIS OFFICE...

Overpriced hack!. This "dentist" is a joke!! Removed a perfect bridge that lasted 30 yrs and put in…read moresome half arsed garbage hr had to grind on 3 times. $6100

I had my wisdom teeth pulled by Dr. Dean on 11-24-25. Prior to the procedure, everything was…read morecompleted to provide for a cost estimate for the work. I was to owe $50 for my deductible and that was it. Now, well after the fact and with insurance involved, I am being told I owe more. In fact, I have received more than one letter outlining different amounts that might be due. One dated 1-12-26 says "Please pay $2,335.00 by 2-2-26". Another dated 1-20-26 claims I owe $625.00 due immediately. The fact of the matter is, I likely owe nothing, but I needed to get someone from their office to justify to the insurance company why the surgical codes billed were necessary. Such as simple ask, where the answer gets the office paid, and gets me out of the discussion. Win win. But no. It was already unpleasant to receive letters stating that I should provide "immediate attention" to the situation, but even more so when I had to leave a message twice (three days apart) to get someone in the office to respond. Definitely not "immediate". Don't expect me to act "immediately" if your team cannot act immediately. Prior to calling the office, I called my insurance to see what they would say is the issue. The issue is, the office billed for surgical codes and procedures, yet provided no notes to justify why the surgery was needed (as opposed to a simple extraction). When the office representative called me back, she was very short and unsympathetic to my situation. She basically told me it was my problem, and that all the paperwork I received prior said "estimate" so it is what it is. She said your office does not submit "notes" and only submits an x-ray. She told me the x-ray is enough to which I stated it obviously is not.....as here we are. I asked if there was any way to get the justification over to the insurance, and was told perhaps if they wanted to send something....but your rep was not willing to do anything to help facilitate the reconciliation or to make that happen. It is unfortunate, after having trusted your office to help me navigate this journey, that she could be so unwilling to assist or to help provide for some type of mutually agreeable solution. I shared my feelings also about being in the middle between their office and the insurance company trying to mediate but that was of little concern as well. I contacted my insurance again, and ultimately was told that they would pay the claim out, but they do need some type of surgical notes or explanation as to why my teeth had to be surgically removed as opposed to a standard extraction. They provided the attached EOB, and said I could write back with my own narrative as to why the teeth needed to be surgically removed......but I am not sure I am qualified or would provide what they need to justify the charge/procedure. I tried to call the office back, and to speak with someone else to simply see if anyone could help in providing a simple justification statement outlining why surgical removal was necessary. I think this is a simple request to a simple issue, and again hate that a staff member with less than stellar customer service skills felt it appropriate to dump a $625 bill in my lap, instead of working with me to resolve the matter (for all involved). At the time of this review, the issue remains unresolved, and I await a response from the office to see if they will provide me with the justification my insurance seeks in order to pay the claim.

I called this office to pay for procedure that my son was having done when I gave them my bank…read moredebit card. I was told that I would have to pay $30 more as a quote convenience fee. I ask if they have electronic checking and they said no, and if they did, they would not take a personal check anyway I believe this is extortion. I mean, convenience fee, my ass I would not recommend this business.

As someone who is TERRIFIED of the dentist I absolutely love coming here! Everyone is extremely…read morenice and personable! I've gotten cleanings and fillings and every service has been more than satisfactory! Strongly recommend!

I have been receiving dental services from Dr. Drlicka for the last 30 yrs. My entire family uses…read morehis services and have found that he operates his practice with integrity. The entire staff is personable and professional. I have never had an issue with any work he has performed ranging from fillings or crowns, to regular cleanings.

Excellent service and high quality care. The office was clean and the front desk greeted me with a…read moresmile. They seemed truly happy to be there. The type of care given was by far the best I've had anywhere, and I've been everywhere with the navy. Dr. Norton is kind, and she runs a tight ship. Very short wait times, and the hygienist took her time, did high quality work! If you're looking for an outstanding general dentist, look no further.

The cleanest medical office ever! The staff is always kind and professional. Never disappointed.read more

The office has a nice enough vibe to it - not super stimulating compared to other offices I've been…read morethough. The front office employees are amazing - all the woman are great spirits and energy, usually having no issues at all and enjoying their company - honestly upstanding characters and very respectful. Dr. Timko is very particular - a quiet and reserved man, his communication skills are less than par imo - sometimes it felt as though questions were ignored and you'll often get a relatively blank stare to questions asked if it's not on the agenda. It would sometimes feel as though he was a "solution" finder, rather than a "problem" finder and it sometimes left me feeling unsatisfied after our interactions as he wanted to find the solution rather than explore the problem. Conversations are extraordinarily quick and can leave a bad taste in your mouth. Performance of the surgery's went well enough, though I must recommend elsewhere if you have any major nerve issues with surgery related procedure - having an exceptional fear of needles, the nurses did amazingly at keeping their cool, but the doctor didn't do nearly as well of a job. Overall the firm did a fine job conducting the surgery - but the social interactions can make the experience far from perfect.

My 16 year old had her wisdom teeth removed today by Dr Timko. We chose Dr Timko because of the…read moreexperience we had with this office 8 years ago when my now 24 year old had hers out. Dr timko is super thorough and knowledgeable and we have been impressed by his work. His office staff were nice from start to finish. You won't regret seeing dr timko for your oral surgery needs.

My 1st Visit and the Entire Staff was absolutely Positive, Polite, and Professional. Dr. Gilmore…read morewas thorough, honest, and 'to the point' the way I like it. It's unfortunate that you have to fill out 6 forms for your 1st Visit but I get it...Welcome to America and Big Brother in 2022. Will be back... JP

The "Gilmore" dentistry group has been around for decades as an excellent dental practice. Now that…read moreJohn has passed the torch to his son Bruce, the quality has not changed but continues. I very pleased with "Lisa" who was my dental hygienist who did an excellent job cleaning my teeth, while being very friendly and professional at the same time. I don't think you can do better in our town as far as having the Gilmore legacy take care of your teeth.

I have had nothing but great experiences here. They treat you with kindness and respect. Like any…read moremedical practice if you are seeing the dentist you could wait a bit, only because each patient gets all his attention. But for a cleaning my person is on time and thorough. She is meticulous and careful. She makes sure to cover everything and ask pertinent questions. This is my third year for six month checks, I love this place!

Absolutely Horrible I went in for a 6 month cleaning…read more Sat in the chair for over an hour while they took tons of X-rays and poked around They then told me it would be almost $2000 for a cleaning Needless to say I didn't get my teeth cleaned What a scam office they are Definitely won't recommend

Just moved to the Pensacola area & was having a hard time finding a dentist. I had a great…read moreexperience here! Everyone was really kind and caring.

I took my daughter here to have a cleaning and heavy tooth checked out that we thought might have a…read morecavity. Turns out she ended up needing a root canal and a crown. Even though she had previous anxiety with going to the dentist from bad experiences in the past, the doctor here and his staff were super kind. They explained everything as they went and made sure that she was comfortable and in no pain whatsoever they were nothing but sweet and informative, and I found that the prices were comparable to other places I had called around. They worked around our schedule availability to get her in and I would definitely recommend them.