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    Aspen Dental - Milton, FL - Pace

    1.9 (44 reviews)
    Closed 8:00 am - 1:00 pm
    Updated a few days ago

    Services - Aspen Dental - Milton, FL - Pace

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Aspen Dental - Milton, FL - Pace Photos

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    2 months ago

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    11 months ago

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    1 year ago

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    1 year ago

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    9 months ago

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    8 months ago

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    10 months ago

    They are a scam trying to sell services that are not needed. And the receptionist that handles insurance is unable to explain anything.

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    1 year ago

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    1 year ago

    This office does not value your time, use a different one. Poor communication and very unprofessional

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    1 year ago

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    5 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    Thanks for sharing, Jacqueline!

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    7 years ago

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    9 years ago

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    12 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    10 years ago

    Dr Dickinson is so sweet and made me feel so comfortable getting my wisdom teeth removed

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    11 years ago

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    Page 1 of 2

    Ask the Community - Aspen Dental - Milton, FL - Pace

    Review Highlights - Aspen Dental - Milton, FL - Pace

    I was able to get in the same day I called on a cancellation, then magically had the services I needed scheduled for the next morning.

    Mentioned in 2 reviews

    Read more highlights

    Oral Surgery Center of Pensacola

    Oral Surgery Center of Pensacola

    3.6(10 reviews)
    10.7 mi

    I had my wisdom teeth pulled by Dr. Dean on 11-24-25. Prior to the procedure, everything was…read morecompleted to provide for a cost estimate for the work. I was to owe $50 for my deductible and that was it. Now, well after the fact and with insurance involved, I am being told I owe more. In fact, I have received more than one letter outlining different amounts that might be due. One dated 1-12-26 says "Please pay $2,335.00 by 2-2-26". Another dated 1-20-26 claims I owe $625.00 due immediately. The fact of the matter is, I likely owe nothing, but I needed to get someone from their office to justify to the insurance company why the surgical codes billed were necessary. Such as simple ask, where the answer gets the office paid, and gets me out of the discussion. Win win. But no. It was already unpleasant to receive letters stating that I should provide "immediate attention" to the situation, but even more so when I had to leave a message twice (three days apart) to get someone in the office to respond. Definitely not "immediate". Don't expect me to act "immediately" if your team cannot act immediately. Prior to calling the office, I called my insurance to see what they would say is the issue. The issue is, the office billed for surgical codes and procedures, yet provided no notes to justify why the surgery was needed (as opposed to a simple extraction). When the office representative called me back, she was very short and unsympathetic to my situation. She basically told me it was my problem, and that all the paperwork I received prior said "estimate" so it is what it is. She said your office does not submit "notes" and only submits an x-ray. She told me the x-ray is enough to which I stated it obviously is not.....as here we are. I asked if there was any way to get the justification over to the insurance, and was told perhaps if they wanted to send something....but your rep was not willing to do anything to help facilitate the reconciliation or to make that happen. It is unfortunate, after having trusted your office to help me navigate this journey, that she could be so unwilling to assist or to help provide for some type of mutually agreeable solution. I shared my feelings also about being in the middle between their office and the insurance company trying to mediate but that was of little concern as well. I contacted my insurance again, and ultimately was told that they would pay the claim out, but they do need some type of surgical notes or explanation as to why my teeth had to be surgically removed as opposed to a standard extraction. They provided the attached EOB, and said I could write back with my own narrative as to why the teeth needed to be surgically removed......but I am not sure I am qualified or would provide what they need to justify the charge/procedure. I tried to call the office back, and to speak with someone else to simply see if anyone could help in providing a simple justification statement outlining why surgical removal was necessary. I think this is a simple request to a simple issue, and again hate that a staff member with less than stellar customer service skills felt it appropriate to dump a $625 bill in my lap, instead of working with me to resolve the matter (for all involved). At the time of this review, the issue remains unresolved, and I await a response from the office to see if they will provide me with the justification my insurance seeks in order to pay the claim.

    I scheduled an appointment for consultation for a tooth extraction about 9 days ahead. I verified…read morewith my insurance company that they're in my network before I called. I completed the check in process via their website days before my appointment including providing insurance information. At checking in the receptionist asked $250 for consultation fee stating that they're out of network. I checked on Aetna app again, it showed that they're in network right at the desk. They said they will run it again. Before they did anything I had the actual consultation with Dr. Greskovic and headed to the checkout. They wanted me to sign a form that if the insurance company will not pay I will be responsible for the fee. She also stated that once they verify insurance payment then they will call for scheduling the procedure. I called my insurance company right there and they verified again that the provider is in network. I put the representative on speaker, then the doctor stated that they will need a predetermination which basically a guarantee for getting paid from the insurance company. Per representative it would take at least 2-3 weeks. When I scheduled this appointment I was told that scheduling the procedure will be quick. Well it didn't happen. They don't care if you hurt and need timely service. Their whole attitude gave me an impression that they really don't want to file the insurance claim or deal with them just want their money from me. They should verify the insurance coverage before the scheduled consultation and give me a call prior if there is any problem. Every decent provider proceed with insurance verification prior to the appointment. I missed work for nothing today, that tooth has to be pulled ASAP, just finished a round of antibiotics because it was hurting bad. There is a huge problem in that office, either the staff doesn't do their job or that office actually might not be honest about the finances. When I was leaving the doctor was loudly laughing but I let him know that I've heard that. The office staff wasn't the nicest either. The irony is that actually I work for the same insurance company. I know exactly what providers should do, how to deal with insurance etc. I already filed a grievance at the insurance company, because I know how to do that and I know what are the costumer's rights. I am very unhappy not only because I didn't get the care but because I felt that the whole staff including the provider was dismissive and dishonest.

    Pace Dental Care

    Pace Dental Care

    2.0(46 reviews)
    0.4 mi

    After multiple visits, I feel compelled to share our experience…read more At our initial appointment, my daughter was told she had beautiful teeth with no cavities or concerns. The only issue noted was a retained baby tooth with an adult tooth beginning to come in behind it. This is something I've experienced myself, as well as with my older children, and in those cases the baby tooth was simply removed so the adult tooth could come in properly. Instead of addressing what appeared to be a straightforward situation, we were referred to an orthodontist who does not accept our insurance--despite me explaining that multiple times. We returned six months later for a cleaning, and the same baby tooth was still present, now extremely loose. Even staff acknowledged it could likely come out easily. However, rather than performing a simple extraction, additional charges were introduced for things like a "special mask" and laughing gas, which did not seem necessary for the situation. This has felt like a pattern across visits, where there is more focus on added services than on simple, straightforward care. I fully understand that recommendations can vary, but as a parent, I value clear communication, transparency, and consideration of what is truly needed. For that reason, we have decided to seek care elsewhere moving forward

    Very upset about the situation that just occurred…read more I had a consultation in Feb 5th and was told I need a root canal. They scheduled right there in the office for a few days later. After I left the office I was unsure if I wanted to move forward with the root canal and rather than keep myself on the books and waste space that could be used by someone else I texted their office, because that is what they seem to prefer, and cancel my appointments. I had no idea I was scheduled for 2 appointments one on the 14th and the 17th I believe so there was more than enough time to get everything canceled. So i called a few weeks later and decided to go ahead and get the root canal done. I called central scheduling, they got me on for April 14th. I get a call today- March 24th with someone asking me if I was sure I wanted to root canal based off of previous texts and me canceling my appointment. I said yes, that I just wanted to go ahead and get it done. That I was worried about the same issues before but that I would like to just go ahead and get it done because I am scared the tooth will fall out and I'll have a gap in the front of my mouth. She said she understood and that she would talk with Dr. Reid and see if he was okay with doing the procedure still. I thought that was kind of odd because I already had the appointment but accepted it and waited for the call. A few minutes later Courtney calls me back and says he wants to refer me out to Pensacola Endo. Now I am confused. He doesn't want to see me for my appointment on the 14th now? I was at work, didn't really ask any questions but awaited Pensacola Endos call. They called a few minutes later and they don't even take my insurance. So, you referred me out to a place that doesn't even cover me, when your office does. So I called, no answer. I leave a voicemail. I text their office line. Someone named Heather gets back to me. Dr. Reid is not comfortable doing my root canal now because I had questions. That is what this all boiled down to. So because I needed a moment to research for myself and make an informed decision on what is best for my health, I am being sent out of town for a procedure that I have accepted, researched and was willing to move forward with? I am absolutely beside myself. Not to mention they did go ahead and say that once I was done with my root canal I was welcome to come back and get my crown with them though. I had already scheduled the time off, worked around my children's schedules and ready to take on the root canal and now, I have to research my own endo because their office won't, wait for another appointment rescheduled my rime off and move my kids schedule around again because I needed time to figure out what works best for my health. Ridiculous. That just shows me that they must not be confident in the services that they are providing.

    Aspen Dental - Milton, FL - Pace - oralsurgeons - Updated May 2026

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