Cancel

    Open app

    Search

    Comprehensive Dental Center

    5.0 (1 review)
    Closed Closed

    Comprehensive Dental Center Photos

    You might also consider

    More like Comprehensive Dental Center

    Recommended Reviews - Comprehensive Dental Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Oral Surgery Center of Pensacola

    Oral Surgery Center of Pensacola

    3.6(10 reviews)
    14.1 mi

    I had my wisdom teeth pulled by Dr. Dean on 11-24-25. Prior to the procedure, everything was…read morecompleted to provide for a cost estimate for the work. I was to owe $50 for my deductible and that was it. Now, well after the fact and with insurance involved, I am being told I owe more. In fact, I have received more than one letter outlining different amounts that might be due. One dated 1-12-26 says "Please pay $2,335.00 by 2-2-26". Another dated 1-20-26 claims I owe $625.00 due immediately. The fact of the matter is, I likely owe nothing, but I needed to get someone from their office to justify to the insurance company why the surgical codes billed were necessary. Such as simple ask, where the answer gets the office paid, and gets me out of the discussion. Win win. But no. It was already unpleasant to receive letters stating that I should provide "immediate attention" to the situation, but even more so when I had to leave a message twice (three days apart) to get someone in the office to respond. Definitely not "immediate". Don't expect me to act "immediately" if your team cannot act immediately. Prior to calling the office, I called my insurance to see what they would say is the issue. The issue is, the office billed for surgical codes and procedures, yet provided no notes to justify why the surgery was needed (as opposed to a simple extraction). When the office representative called me back, she was very short and unsympathetic to my situation. She basically told me it was my problem, and that all the paperwork I received prior said "estimate" so it is what it is. She said your office does not submit "notes" and only submits an x-ray. She told me the x-ray is enough to which I stated it obviously is not.....as here we are. I asked if there was any way to get the justification over to the insurance, and was told perhaps if they wanted to send something....but your rep was not willing to do anything to help facilitate the reconciliation or to make that happen. It is unfortunate, after having trusted your office to help me navigate this journey, that she could be so unwilling to assist or to help provide for some type of mutually agreeable solution. I shared my feelings also about being in the middle between their office and the insurance company trying to mediate but that was of little concern as well. I contacted my insurance again, and ultimately was told that they would pay the claim out, but they do need some type of surgical notes or explanation as to why my teeth had to be surgically removed as opposed to a standard extraction. They provided the attached EOB, and said I could write back with my own narrative as to why the teeth needed to be surgically removed......but I am not sure I am qualified or would provide what they need to justify the charge/procedure. I tried to call the office back, and to speak with someone else to simply see if anyone could help in providing a simple justification statement outlining why surgical removal was necessary. I think this is a simple request to a simple issue, and again hate that a staff member with less than stellar customer service skills felt it appropriate to dump a $625 bill in my lap, instead of working with me to resolve the matter (for all involved). At the time of this review, the issue remains unresolved, and I await a response from the office to see if they will provide me with the justification my insurance seeks in order to pay the claim.

    I scheduled an appointment for consultation for a tooth extraction about 9 days ahead. I verified…read morewith my insurance company that they're in my network before I called. I completed the check in process via their website days before my appointment including providing insurance information. At checking in the receptionist asked $250 for consultation fee stating that they're out of network. I checked on Aetna app again, it showed that they're in network right at the desk. They said they will run it again. Before they did anything I had the actual consultation with Dr. Greskovic and headed to the checkout. They wanted me to sign a form that if the insurance company will not pay I will be responsible for the fee. She also stated that once they verify insurance payment then they will call for scheduling the procedure. I called my insurance company right there and they verified again that the provider is in network. I put the representative on speaker, then the doctor stated that they will need a predetermination which basically a guarantee for getting paid from the insurance company. Per representative it would take at least 2-3 weeks. When I scheduled this appointment I was told that scheduling the procedure will be quick. Well it didn't happen. They don't care if you hurt and need timely service. Their whole attitude gave me an impression that they really don't want to file the insurance claim or deal with them just want their money from me. They should verify the insurance coverage before the scheduled consultation and give me a call prior if there is any problem. Every decent provider proceed with insurance verification prior to the appointment. I missed work for nothing today, that tooth has to be pulled ASAP, just finished a round of antibiotics because it was hurting bad. There is a huge problem in that office, either the staff doesn't do their job or that office actually might not be honest about the finances. When I was leaving the doctor was loudly laughing but I let him know that I've heard that. The office staff wasn't the nicest either. The irony is that actually I work for the same insurance company. I know exactly what providers should do, how to deal with insurance etc. I already filed a grievance at the insurance company, because I know how to do that and I know what are the costumer's rights. I am very unhappy not only because I didn't get the care but because I felt that the whole staff including the provider was dismissive and dishonest.

    Gulf Coast Facial & Oral Surgery - Welcome to our practice.

    Gulf Coast Facial & Oral Surgery

    4.6(10 reviews)
    31.6 mi

    Dr. Marshall is amazing!! He is so kind and listens to all of your concerns. His staff care and it…read moreshows. He has stellar experience and his education speaks for its self. He is a DMD and MD. You may look him up on the Florida medical license lookup database to see for yourself! Many people do not know you may look about anyone who is licensed. You see many interesting things. Pretty much every single thing necessary is there. i.e. education, license information, location of business, liability insurance info, any items reported against them will be shown. I was surprised to see that section! Honestly, it really shows so much info and aides you in being your own patient advocate if the database is medical related. I cannot say how much I feel "safe" under Dr. Marshall's care. Thank you Dr!!

    My daughter recently had wisdom teeth removal surgery performed by Dr. Horne. She developed issues…read moreimmediately afterward and the staff took fabulous care of her. A few weeks later, She developed some problems in that area. Dr. Horne did not hesitate to schedule time for her. He and his staff went above and beyond by recommending personal friends in another state for her to continue care should she have more issues. They continued to keep in contact and to communicate with my daughter and the oral surgeons they connected her with. This continuum of care resulted in complete healing and minimum stress for our family.

    Photos
    Gulf Coast Facial & Oral Surgery
    Gulf Coast Facial & Oral Surgery - The consult/OR suite.

    The consult/OR suite.

    Gulf Coast Facial & Oral Surgery - The waiting room.

    See all

    The waiting room.

    Miramar Beach Facial & Oral Surgery

    Miramar Beach Facial & Oral Surgery

    3.5(2 reviews)
    44.7 mi

    painful .. two times i have had a lot of pain with the needle insertions.. Much more than other…read moredental work I have had done, and I have had substantial amount of dental work Besides the pain, Dr. Scheuffler decided to do ( at the last minute) a 3rd prepartion for a dental implant , which my own dentist was going to complete. My dentist, who also does total implants , felt only 2 were necessary. This decision was made at last minute. He called my dentist and he went along with this decision. Obviously I was charged additonal monies for this work . But what was really upsetting was that Dr. Scheuffler did not feel it was necessary to tell me that my other dentist would also be charging me an additonal substantial amount of money. If I had known that his decision would end up costing me over $ 3000.00, I would have just gone with the two and had a larger bridge put in( as I had an even larger bridger previously that lasted 20 years!). Also, one of his women staffer was definitely not someone I would let deal with me again. Horrible person. Make sure that the entire cost of any procedure is written up , not only for his work, but they also need to advise you of possible other expenses. Well, they got their money and I ended up being stuck with a lot of (which I felt was not 100% necessary for the money involved). To say i was upset over this experience is putting it mildly. I seldom write reviews and defintely do not like negative reviews, but this is what happened!

    I was on vacation with a massive toothache on a Friday. This office and Doctor Horne bent over…read morebackwards to take care of me and pulled the tooth within a couple of hours of me calling. Extremely pleased and highly recommend them. I wish I could find a doctor like this where I live. Great staff and great location. I hope I never have to use him again while on vacation but I know if I do that I will be in good hands and will be in the care of the best. Thanks Doctor Horne and staff!!

    Comprehensive Dental Center - oralsurgeons - Updated May 2026

    Loading...
    Loading...
    Loading...