Jessie is amazing. She has a great bedside manner she is also very thorough and very…read moreknowledgeable. Our family loves her.

Even though the dentists (Dr. Ward) and hygienists are very kind and competent, I wish I could…read moreleave this practice but this is the only dental office in a 50-mile radius that is in-network for our insurance. Every visit here is gut-wrenching due to certain office managers. . If they don't cancel the appointment you made six months in advance to fit their schedule, they make you wait 30 minutes or more in their lobby when they could have called you to let you know they were running late. My husband and I moved heaven and earth to accommodate when their hygienist was sick. What was our thanks? Sat in the waiting room for 40 minutes once we arrived (we arrived 10 mins early so 30 minutes. I have never had them call me on time when I arrive promptly for an appointment so here's a tip : if you have to use them like I do just arrive 13 minutes late for every single appointment (their policy is to cancel if you are 15 minutes or more late. That way he will eat into their normal 30 minute wait time and only have to wait about 15 minutes once you arrive. Also make sure that you call before you leave to confirm your appointment and hang onto your appointment cards. I had an appointment card that listed the date and time and when I checked in, I was told that I must have gotten the date or time wrong (blame the customer). When I showed them the card, they just said " I'm sorry we can accommodate you today and we'll try to squeeze you in for an appointment in the next couple of weeks." Bottom line: stay away if you have a choice or until they replace the incompetent front. Great Dentists, generally bad front office staff which is sure to challenge your blood pressure.

I love Dr. Bowers! He's a great, funny guy who puts you at ease…read more Not only did I come in as a new patient, his staff welcomed me and introduced themselves quickly. I was early and they took me early, I didn't have to wait. My cleaning went fine, and when Dr. Bowers came by I showed him a tooth I chipped in February and he filed it down, and smoothed it out for free!!! I haven't had a dentist that wasn't a personal friend from college in about a decade and I couldn't be happier that I chose Dr. Bowers. He's amazing. Great bedside manner, and really listens to you with no upsell.

So I like many other humans in today's society hate going to the dentist. This office is by far the…read morebest I've ever been to! From Chris at the front desk to the hygienists they are all amazing. Dr. Bowers is great and has amazing bedside manner. He doesn't do more then needed and asks for your input on your care! I had the best cleaning I've ever had, I'm actually not nervous or anxious to go to my next cleaning! Great office and amazing staff!!

So my husband and I had our cleanings last evening. Yes, last evening. I have never had a cleaning…read moreso late but that is when they scheduled us. I suppose it isn't a bad thing since it allows options for those that can't get off from work. The atmosphere was a little different. More cheery and welcoming. We were a little early but we were appropriately taken back at our assigned appts. My husband came out and nodded to me that his experience was better. Same Hygienist cleaned the room and then came and got me. She was cordial and identified who she was. She even apologized for not seeing me last time but stated it was due to the Doctor being with me. (I don't buy that since my husband saw her and his Dentist on the last visit and I didn't). The TV was off in the room and the chair was facing away from the door. I felt like I had the privacy and calm environment I was use to. Overall she was professional and accomplished my cleaning quickly. She made recommendations and addressed issues such as me needing to focus on my back teeth more. (Always have to be reminded). And then she walked me out and was gracious about letting me know that I could make another appt for months or I could call back. I chose to make a call later to get in. My overall impression is they may have made some changes in how they approach their patients on admit and execution of their services. It was end of day and I was surprised that they didn't seem exhausted. A few other people came in after me and it seemed they were treated with the same respect. I hope this continues for their patients going forward.

AWFUL. WARNING. DO NOT GO HERE. I had a 4:30 PM appointment…read morethat I thought was for a cleaning. No one told me it was only for an exam and X-rays, and that I'd have to schedule another appointment for the actual cleaning because I was a new patient. I was told the dentist would be in within 5-10 minutes, but he didn't come in until 5:30 PM. When I told him I was upset about wasting my time, and I just needed a cleaning. he just said he was sorry and there was nothing they could do. I should have listened to the other reviews warning people not to go here. Poor communication and a complete waste of time.

This was my first visit to Personal Care Family Dentistry, and I only wish I had come here much…read moresooner. From the moment I walked through the door, I felt welcomed. The front desk staff was warm, friendly, and inviting. The hygienist was both professional and personable, and I honestly felt that the cleaning I received was one of the best I've had in a very long time. At my previous dental office, appointments felt rushed -- my cleaning there was finished in about 10 minutes, including X-rays! Dr. J was thorough, professional, and refreshing. He took the time to do a complete exam, made recommendations, and answered my questions without making me feel pressured into additional services like I experienced at my former office. I would highly recommend this office to anyone looking for a caring and professional dental team. You won't be sorry!

The office staff is horrendous. They come and go, but very nasty. We have two insurances and have…read morestayed in a constant battle with this office over billing because they kept billing the wrong one as primary. My husband would call over and over to get it fixed just for them to reverse the primary. Then I get a text telling us we have an unpaid balance of $700 shortly after an appointment that we would have paid before leaving the office if we were told. Text speaks for itself. They also threatened to withhold our records until the balance was paid. Also, do not expect any fillings to stay in. I've lost 2, my husband has had 3 appointments in a month period because his kept falling out. My daughter ended up at Aspen to get hers fixed. I'm tired of fighting with a dentist that will accept both insurances and being mistreated. After calling today for an afternoon appointment and repeatedly offered an 8:30, I was told to just come in December. I have never written a bad review for anyone, but this one is deserving. I only wish that I could post pics of the texts.

I drive an hour each way once a month to see this dentist for orthodontic work and cleanings…read more That's how good she is. Not only is she patient listening to my concerns on my progress, her passion for detail to get everything perfect leaves me with a great feeling everytime I leave. You will also be in great hands with her deep bench of professional technicians. They follow Dr. Welch's leadership and have had the team take extra time during cleanings making me look brand new when I leave every time. Great Dentist, Great Team! Thank you for all you do for me Dr. Welch! Nate Simonson - Pensacola

I really loved how gentle the dental staff was. I had the same experience as the W U reviewer…read morethough. I've always had excellent teeth and every dentist I've ever gone to has complimented me. Then I went to Wright Parkway and I was told I had severe gingivitis, deadly bacteria, and around 12 cavities. I was told similar things about my kids' teeth. I had to pay out of pocket for everything and every visit led to more issues rather than resolution. I wish I had gotten a second opinion after my first visit there. It would have saved me so much heartache and money.

6/12/25. I arrived at Dr. Bartruff office to have a tooth extraction and the removal of an…read moreabscess; before starting the procedure, Dr. Bartruff and his assistant Shannan was very encouraging in helping me to relax and reiterated explicitly what would take place before and after the procedure was done. Dr. Bartruff is highly experienced and proficient as a periodontist. His assistant Shannan is very knowledgeable and experienced as well. I am sincerely grateful to the both of them for their expertise. I would be amiss if I didn't acknowledge the respect and courtesy of the entire staff. EXCELLENT! Again, thank you MB

And the last 3 years he made two different partials one look like buck teeth , the other was…read moreplastic did not work , and also beginning of periodontal disease . The only thing I didn't appreciate I feel like you used to the insurance so now I have to wait another 4 years to get dentures done . If I'd have known before or told to begin with I had a limitation on reoccurrence for insurance I'm going to a different one now.

I've given Dr. Jazayeri's office several chances over the years, but something always felt a bit…read moreoff. After spending time with another dentist and staying on top of regular cleanings (2-3 a year), I decided to give this office another try. They told me I needed a deep cleaning and said it wouldn't be covered by my insurance--only for me to later find out that it actually was included in my plan. That said, the main hygienist here is truly exceptional. Her room is on the far right when you walk to the back. She's kind, gentle, thorough, and genuinely cares about her patients. Honestly, she's the reason this office stays afloat. If the rest of the staff brought that same warmth and professionalism, the overall experience would be totally different.

Saw Dr Suhler for a consult and had X-rays done and had a root canal on my tooth # 7…read more Everything turned out successfully I will go back if my tooth starts to give me pain again

Was never informed via phone or mail of an outstanding balance my insurance didn't cover after…read morepaying $6,000 out of pocket already, had called them myself multiple times and was never mentioned, it would have been paid immediately. Now it is in collections and has put a hit on my credit. My implants also both lost their caps after the first 3 months and 2 years later I'm having to go in due to late complications with my implant failing and becoming infected.