I had issues with affordable dentures because they messed up my sons mouth . Aspen did a great job on his mouth and it's appreciated more than words can say ..... But.... I need to speak to someone about my account.. I was moving after 30 years so we had a lot on our plate.. point being .. I missed my appointments ..(my fiance was taking my son back and forth for his teeth appts also and just couldn't get 2 appointments beside each other for the soul purpose of economic purposes..?? See that just doesn't sound right at all! I asked several times..and 2 of these were on the receptionists and their mother ship.. lol.. I got the appointments and the website said one thing but the receptionist kept calling me and rescheduling.. WHILE IN ROUTE TO THE OFFICE! I am put on a "walk in basis" and this is ridiculous that I should have to do this as 2 of these were miscommunicated by your website appointments and the receptionists at the office.. I had absolutely nothing to do with it but to show up.. I am the one spending gas to get there just to be told ."we tried to call u ..they didn't even have the number that I gave them TWICE to call if there is no answer on my cell... I was never notified AT ANY TIME.. of these missed appointments "rules" not even once .!!..so if I could get my appointment status back that would be appreciated as I only need 1 set of dentures every 3 to 5 years..seriously!! smh.. policies always have a claus OR exception , and if not ....Well.. life is full of unexpected emergencies, and AWWW man I forgot! But when an older person has to move ..then compassion should've been on that menu with the missed appointment claus ...!!! As I feel I was frowned upon and chastised by the young gentleman at the desk and the office manager! She was all bubbly and talkative until the young man said I have to be placed on a walk in basis schedule .then all communication went dead .speaking of that ..the receptionists there need to recharge all of their batteries..seriously autopilot place as you sit and look around..no smiles, no happiness, more grey and droopy black kinda atmosphere Just a suggestion ..teach your employees what empathy, a genuine smile, LOVE of job (cause they had a college choice THEY PICKED THIS PROFESSION!!) and what human common courtesy actually is and watch how the atmosphere in that stuffy ,zombified, tension filled office thrives..FYI the missed appointments was casually NEVER mentioned..EVER! read more

Not at all a good experience; except for hygienists. I had a filling due to old fillings creating hairline fractures in my back molar. She recommended replacing old silver fillings with white. I was in so much pain while she filled them, never had I experienced in all my dental needs. Then my gum underneath the molar was gone; creating an oasis of food collection and infections every few weeks. She lied about my decaying molar she filled, stating it was the antibiotics and my mouth was too small and could not open. I tried to get in to be seen multiple times, only after three weeks she finally saw me. I was distraught and I complained of the grayness/brown molar she worked on three weeks ago, along with the food collection; pain. She stated the discolor was due to the antibiotics. She never gave me the antibiotics until after our conversation! Please don't go to her. Hygienists were wonderful, not the dentist. read more

Friendly staff. Very clean. Very professional. I was able to get what I needed done in a timely manner.

I needed a dentist that would take my Fed Gov Dental insurance in a hurry (just moved to Pace/Milton). I needed a crown ASAP. Avalon Dental completed the best crown I've ever had , from 4 different dentist's (2 of them are my friends). With no pain and great Dr/Patient skills. My strongest recommendation. Outstanding workmanship, and attention to detail. Thank you Avalon Dental!!!!! read more

I really like Dr. Ottley however, I am very disappointed with the office service. I was charged a fee for a 'failed appointment' which I had to reschedule twice for work. (One for surgery and one for work). When called to rescheduled the appointment, the receptionist was very rude. I was told that I needed to give '48' hours as stated on my appointment card. Well, on my appointment card is states, 'If unable to keep this appointment please give 24 hours notice' which I did. When told about this she seemed like she was trying to find any excuse under the sun for the charged fee. Needless to say, I will find another dentist who will be willing to work with my schedule. read more