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    Thrive Dental Associates

    5.0 (2 reviews)
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    Avalon Dental

    Avalon Dental

    2.6(5 reviews)
    0.9 mi

    I had issues with affordable dentures because they messed up my sons mouth . Aspen did a great job…read moreon his mouth and it's appreciated more than words can say ..... But.... I need to speak to someone about my account.. I was moving after 30 years so we had a lot on our plate.. point being .. I missed my appointments ..(my fiance was taking my son back and forth for his teeth appts also and just couldn't get 2 appointments beside each other for the soul purpose of economic purposes..?? See that just doesn't sound right at all! I asked several times..and 2 of these were on the receptionists and their mother ship.. lol.. I got the appointments and the website said one thing but the receptionist kept calling me and rescheduling.. WHILE IN ROUTE TO THE OFFICE! I am put on a "walk in basis" and this is ridiculous that I should have to do this as 2 of these were miscommunicated by your website appointments and the receptionists at the office.. I had absolutely nothing to do with it but to show up.. I am the one spending gas to get there just to be told ."we tried to call u ..they didn't even have the number that I gave them TWICE to call if there is no answer on my cell... I was never notified AT ANY TIME.. of these missed appointments "rules" not even once .!!..so if I could get my appointment status back that would be appreciated as I only need 1 set of dentures every 3 to 5 years..seriously!! smh.. policies always have a claus OR exception , and if not ....Well.. life is full of unexpected emergencies, and AWWW man I forgot! But when an older person has to move ..then compassion should've been on that menu with the missed appointment claus ...!!! As I feel I was frowned upon and chastised by the young gentleman at the desk and the office manager! She was all bubbly and talkative until the young man said I have to be placed on a walk in basis schedule .then all communication went dead .speaking of that ..the receptionists there need to recharge all of their batteries..seriously autopilot place as you sit and look around..no smiles, no happiness, more grey and droopy black kinda atmosphere Just a suggestion ..teach your employees what empathy, a genuine smile, LOVE of job (cause they had a college choice THEY PICKED THIS PROFESSION!!) and what human common courtesy actually is and watch how the atmosphere in that stuffy ,zombified, tension filled office thrives..FYI the missed appointments was casually NEVER mentioned..EVER!

    Not at all a good experience; except for hygienists. I had a filling due to old fillings creating…read morehairline fractures in my back molar. She recommended replacing old silver fillings with white. I was in so much pain while she filled them, never had I experienced in all my dental needs. Then my gum underneath the molar was gone; creating an oasis of food collection and infections every few weeks. She lied about my decaying molar she filled, stating it was the antibiotics and my mouth was too small and could not open. I tried to get in to be seen multiple times, only after three weeks she finally saw me. I was distraught and I complained of the grayness/brown molar she worked on three weeks ago, along with the food collection; pain. She stated the discolor was due to the antibiotics. She never gave me the antibiotics until after our conversation! Please don't go to her. Hygienists were wonderful, not the dentist.

    Pace Dental Care

    Pace Dental Care

    2.0(46 reviews)
    2.0 mi

    After multiple visits, I feel compelled to share our experience…read more At our initial appointment, my daughter was told she had beautiful teeth with no cavities or concerns. The only issue noted was a retained baby tooth with an adult tooth beginning to come in behind it. This is something I've experienced myself, as well as with my older children, and in those cases the baby tooth was simply removed so the adult tooth could come in properly. Instead of addressing what appeared to be a straightforward situation, we were referred to an orthodontist who does not accept our insurance--despite me explaining that multiple times. We returned six months later for a cleaning, and the same baby tooth was still present, now extremely loose. Even staff acknowledged it could likely come out easily. However, rather than performing a simple extraction, additional charges were introduced for things like a "special mask" and laughing gas, which did not seem necessary for the situation. This has felt like a pattern across visits, where there is more focus on added services than on simple, straightforward care. I fully understand that recommendations can vary, but as a parent, I value clear communication, transparency, and consideration of what is truly needed. For that reason, we have decided to seek care elsewhere moving forward

    Very upset about the situation that just occurred…read more I had a consultation in Feb 5th and was told I need a root canal. They scheduled right there in the office for a few days later. After I left the office I was unsure if I wanted to move forward with the root canal and rather than keep myself on the books and waste space that could be used by someone else I texted their office, because that is what they seem to prefer, and cancel my appointments. I had no idea I was scheduled for 2 appointments one on the 14th and the 17th I believe so there was more than enough time to get everything canceled. So i called a few weeks later and decided to go ahead and get the root canal done. I called central scheduling, they got me on for April 14th. I get a call today- March 24th with someone asking me if I was sure I wanted to root canal based off of previous texts and me canceling my appointment. I said yes, that I just wanted to go ahead and get it done. That I was worried about the same issues before but that I would like to just go ahead and get it done because I am scared the tooth will fall out and I'll have a gap in the front of my mouth. She said she understood and that she would talk with Dr. Reid and see if he was okay with doing the procedure still. I thought that was kind of odd because I already had the appointment but accepted it and waited for the call. A few minutes later Courtney calls me back and says he wants to refer me out to Pensacola Endo. Now I am confused. He doesn't want to see me for my appointment on the 14th now? I was at work, didn't really ask any questions but awaited Pensacola Endos call. They called a few minutes later and they don't even take my insurance. So, you referred me out to a place that doesn't even cover me, when your office does. So I called, no answer. I leave a voicemail. I text their office line. Someone named Heather gets back to me. Dr. Reid is not comfortable doing my root canal now because I had questions. That is what this all boiled down to. So because I needed a moment to research for myself and make an informed decision on what is best for my health, I am being sent out of town for a procedure that I have accepted, researched and was willing to move forward with? I am absolutely beside myself. Not to mention they did go ahead and say that once I was done with my root canal I was welcome to come back and get my crown with them though. I had already scheduled the time off, worked around my children's schedules and ready to take on the root canal and now, I have to research my own endo because their office won't, wait for another appointment rescheduled my rime off and move my kids schedule around again because I needed time to figure out what works best for my health. Ridiculous. That just shows me that they must not be confident in the services that they are providing.

    Bryan Gerstenberg, DDS - Airport Dental - Teeth on right side don't even touch

    Bryan Gerstenberg, DDS - Airport Dental

    3.4(54 reviews)
    11.8 mi

    I have mixed reviews about Dr. G's office. First just let me say that he was my 3rd dentist to…read moreconsult with regarding my dental issue (extraction of two lower anterior teeth with a lower bridge and crowns). Due to the location of the extractions and the replacement bridge with crowns, my case was a bit complicated. The first try, I was not happy with the shade or shape of the bridge. Dr. G removed the bridge, had the lab come in and address my concerns and delivered a perfect bridge. I would give the Dr 5 stars. My concern with the office is a reflection on the staff and the cleanliness. Carlos and Sherry were fantastic, both appeared to go over and above what was expected. There appeared to be stress between other assistants who may not have been carrying their weight. Cleanliness was also a concern. Being a former RDA I know the importance of keeping exam rooms spotless. Counters appeared not cleaned well, lights were not cleaned well and materials from prior patients remained in the exam room while I was there and Being treated. Loved the Dr and outcome of my case but I was not impressed with his office.

    I never wrote this review for this Dentist. it's all false statements from I'm sure his office. I…read morehad a bad experience; don't believe everything you read online. They posted the review to make them look good. They took me for thousands of dollars, after telling me that my dental insurance would cover it.... Not to mention the unstable staff member and the desk clerk that kept informing my husband that all is covered, before anything was started and done my husband continued to walk to the insurance person at the front and every time all is good will take care of it. I never received a refund of any thousands $$$$$ that they own me... DONT WASTE YOUR TIME WITH THIS OFFICE...

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    Bryan Gerstenberg, DDS - Airport Dental - The amazing staff of Airport Dental. This is our dedicated crew who takes care of all your dental needs.

    The amazing staff of Airport Dental. This is our dedicated crew who takes care of all your dental needs.

    Bryan Gerstenberg, DDS - Airport Dental
    Bryan Gerstenberg, DDS - Airport Dental

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    Thrive Dental Associates - cosmeticdentists - Updated May 2026

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