Rancho Wellness Center's physical therapy facility in Lancaster CA will receive nothing but positive reviews from me. The front desk keeps the schedules tight and accommodating to avoid overbooking and allowing time for the therapist to devote undivided attention to the individual. Their therapists will develop a a plan specifically for you to recover or, at a minimum, improve your ability to improve your condition. And that is what I experienced. If you are willing to put in the effort, you will improve and leave with tools that should further your journey to a better quality of life. Again, thanks to a very personable group of professionals for a very positive experience. read more

Rancho Wellness Center offers top notch quality service from the receptionists at the front desk, back offices, and their exceptional physical therapy team. I want to personally thank Physical Therapists Gabby and Sofi for their support and dedication in helping me receive the proper treatments and therapy for my recent TKR. Rehabilitation is a difficult and timely process, and having the best experience team in place to implement the extra hands on approach to the clients that comes through the doors is very necessary. I extend and huge thank you to PTA Maria, and PT Aids Gabby and Adalyn. Even when I was apprehensive about certain exercises, they never left my side until I felt comfortable doing it on my own. Thank you so much for not letting me be fearful, but challenging me to go the extra step in improving my healing. You all have earned a five star review from me. read more

Very rude therapist in 2 diferent occacions i went there. Very disrespecfull when tried to explain what the doctor told me, she basically shut me up. Will never go there again. read more

Visited Rancho Wellness Center for the first time. WOW - the facility and the staff are amazing. From the moment I walked in the door, everyone and everything was exceptional. The front desk staff was extremely helpful and professional. Gabby was awesome - she spent lots of time with me to understand my PT requirements. I was completely impressed by her knowledge and her level of care and empathy. Looking forward to my PT journey with RWC. read more

If I could give this place the worst review this is it they have been nothing but rude especially the so called boss named Marcelo he has no people skills for one he's cancelled my mom from his office cause she missed two appointments cause her car has been in the shop WOW she's 85 and can't even excuse her from an appt wow no wonder no one likes this office I hope they shut this office down because I for sure don't need them I'm calling a big insurance co and let them know how bad they treat there seniors thank god I'm done with them that's all I can say . read more

Amazing place. They have helped me so much. Wonderful people. they are very knowledgeable and professional

First let me start by saying places (ALL PLACES) needs to have some type of provisions for widow single parents to be able to bring minor kids along to appointments. When I called to make my appointment I made sure I could bring my son, they said yes. So I get to my appointment only to be told AFTER I checked in that he wasn't allowed. I told them I was told he could come since I was not only a single parent but a widow so I couldn't just drop him off at his dads house like most divorced parents. They said let me check. Marcelo the manager told me they dont provide babysitters. He was not sympathetic or empathetic at all. The manager then ATTEMPTED to say " well me and my wife make it work". I can not believe he said that to me. So I told him there is no way you can compare YOU AND YOUR WIFE getting a babysitter to my situation. read more

I just finished 12 weeks of physical therapy here after a full knee replacement surgery (Feb 16, 2023 surgery, last session today, May 23rd, 2023). This place felt good from the first time I shuffled in here with my walker and met the front desk gals and then started with my therapists: Gabriela, Connie, and Travis. The place looks so clean and organized, and a nice western decor - so it's not a bland medical office feel. Staff is always kind and supportive through the entire process, even though I was a whining, crying client sometimes because you have good days and bad days through the first 8 weeks after a major surgery. Sometimes, you're tired and discouraged, yet they encouraged me that each week they could see my improvements - so keep up my exercises at home. They gave me handouts and clearly explained them and showed me how to do those exercises - and what benefit and to which muscles when I kept up exercising in between visits to Rancho. Today is my "graduation day"! I'm done, and I WILL keep exercising using their customized selection of exercise handouts. Connie explained how to manage my expectations of my "new" knee through the upcoming year. I can always call Rancho if I have follow-up questions, and they will get back to me between or after their sessions. Bottom-Line, I highly recommend this physical therapy center to aid in your recovery! read more

Rancho Wellness Center - Located in the center on West Rancho Vista Blvd and near 30th St West, turn to the far left end office space. - Physical Therapy Near Me - Lancaster, California

Hello to ALL: I just want to take a moment to express my experience here at Rancho Wellness. I was a recovering patient from an arthroscopic surgery on my rotator cuff. My doctor and my health plan had recommended Rancho Wellness for my physical therapy. Scheduling was tough at first because of covid related issues which held our appointments for a couple of days- but of course it was understandable as everyone else here in the Antelope Valley were dealing with the same issues. Slowly but surely our schedules became more regular and I was only seen by one other therapist and the rest were smooth. Many if not all the staff here were all professionals, courteous, helpful and friendly. My therapist was the best, Connie!! She had me working on things I needed the most but without forcing me to do anything. She went through the detailed routines and even helped me take notes so I can work on it on my own and she was always most patient with me, detailing every exercises that made me want to work on all of it each time I leave their office. If anyone ever visits here for therapy and you get assigned with Connie, you're going to get the best care! She will keep you motivated and she will help you go through the sessions with a great feeling that you are being cared for with professional guidance and care. Gabby, whom I first saw at this office when I was really broken helped me out right away. Immediately she could tell something wasn't right with my posture. She began by having me do simple things then had me in a position for 15 seconds and right away my posture became upright and my hidden pain went away- the pain on my neck was not there anymore. She also showed me exercises and positions to hold whenever I wanted to alleviate pain and it has always worked. I don't believe that I took anymore Tylenol or Advil after that session which was so fantastic. If anyone is sincerely serious about getting better from physical therapy, I recommend this place 1000%. read more

Rancho Wellness Center - This photo shows how well my range of motion has become after working with these two amazing Therapist!! - Physical Therapy Near Me - Lancaster, California

On October 10 I went to my appointment for knee evaluation couldn't take me because I was o2 min late then asked me to Reschedule they were so rude I won't refer this center after waiting for this appointment almost 2 month read more

Called three days ago to make appointment gave insurance info to girl who answered. Never got a call back and called again and this time the man had no idea what was going on. Save your self time and go somewhere else. read more

They don't even deserve 1 star. This place is a mess! If you get referred here please RUN the other way. I was referred by my doctor and was scheduled 3 weeks out. First of all anyone in pain does not want to wait this long for treatment. Then when I show up for my appointment, they said they didn't have me scheduled. Really?? I spoke to someone and they asked me a few questions and I confirmed the day and time of my appointment. They say I have to reschedule. Okay, but wait you can't do right then & there. They tell to call to reschedule!! I could see if there's too many people in the office, but no, just me and the receptionist. Don't bother going there I'm sure there are places who actually want your business and value you're time. read more

I highly recommend the wellness Center. Since I began my physical therapy I have been satisfied with my treatment. The staff are friendly, respectful and welcoming. The clinical Director is very gentle and with a wonderful healing energy. The two therapists assigned to me are good and explain the process of my therapeutic treatment, they answer my questions and concerns. read more

10/12/2022 I experienced the upmost disrespect from the owner of this facility her name is Gabriela . It's a shame she is a paid provider with all the wrong intensions. She is unprofessional and disrespectful. She questioned my answers and my pain as if she knows more than I how I should feel . She body shamed me and was bias. She called me a lier and stated her computer, herself and my answers weren't coordinating .I would never recommend this place . Formally filed a grievance complain . I don't wish this upon no one . read more

These people are amazing at what they do. They truly care and know exactly what will benefit your personal recovery.

I had recently had a hip replacement and lastly a knee replacement.My hip surgery and rehab was flawless. my recent knee surgery had some setbacks. I feel like I was making decent progress but ran out of visits for my knee replacement, but at the end of a ton of visits they informed me that they had done all they can. I am so frustrated that I have to start over with new people. My surgeon has referred me to a different provider. i definitely can understand that they don't want appear as they are abusing the insurance compan y. My surgeon did not understand why they just discontinued my therapy. He seemed frustrated that he referred me more visits with them but they wouldn't continue my therapy.He has now started me at a different provider. Hopefully they will get me to the finish line The staff at Rancho is incredible I just wish that I could have gotten to the point where I was done with therapy with them. I really feel like the system is so broken that providers have to stop peoples just so they don't look fraudulent. This is what happens bad providers ruin other people ability to help someone get completely healed. This place is an amazing healer. I just wish they had the power to continue my care read more

I highly recommend this center for therapy. They take good care Of you there and their very caring. The therapist that worked with me is excellent and very thorough and very professional. I need my other knee done as well and I will return there with Connie. read more

I would give zero stars if I could. I can't express enough how ignorant and rude the office staff was to me. I had the WORST experience and will absolutely never return. They have no people skills and a power trip. Goodluck getting business with attitudes like yours. read more

I had an appointment today to start pool therapy. Due to healed skin cancer they denied me attending. They never offered to set me up with in office land physical therapy, the least they could do to continue hearing better.regular therapist was great at the price of fuel would have been better to be notified of restrictions ahead of time. read more

I called to set up an appointment to be evaluated for physical therapy and I was able to get in right away and they were kind understanding and courteous to my needs after having a hip replacement which resulted in my femur being fractured during surgery which turned into a broken leg! Their therapists are very knowledgeable and they have helped me tremendously over the past several weeks! The nurses/assistants that do the scheduling for appointments are top notch ladies who are very kind and helpful when it comes to needing special accommodations for times that fit into my schedule. I would recommend them to anyone who is looking for physical therapy, as I understand they have a wide range of experience in this field! Top notch services as far as I am concerned! read more

I would NEVER recommend this place anyone. The staff are unprofessional, and disrespectful. They advertise they have a "Tranquil Healing Environment, with a Kind and caring Staff." I found none of that to be true. First, I was told to be in the office at 9:45 am. While paying my co-pay I was told the Therapist was running 10 minutes behind and I have to stand outside until my appointment, which was at 10:00 am. I told the clerk that I have a problem standing and I had been dropped off (I had no car to sit in and wait). I had to plead with the clerk to stay in the office until my wife could return with my car. Second, when my wife got back, "Kind and Caring Staff," decided it was her fault for leaving me there and they would REFUSE SERVICE TO ME. read more

My left shoulder needs surgery due to torn ligaments and tendons as a result of heavy construction and extreme sports throughout my life. I am now 56 and do not want another surgery at this time, so I asked these guys for help. After just a few short weeks, Axle as well as the others taught me how to properly exercise and condition my body to work with my injury which in result postpone my surgery. I'm now back to my activities with just a small amount of pain, basically a reminder that the damage still exists . And now , I do not see surgery needed in the next several years now that I know what these guys are capable of, I will definitely see them first !! Thanks again you guys!! read more

Excellent staff and exceptional customer service. Very impressed with the quality of therapy.

Horrible, horrible service. I went to schedule an appointment and they told me that their closest appointment was three weeks away. I decided to wait that long because my doctor recommended them. After waiting for three weeks, I called to confirm my appointment the day before. When I called, the lady told me she had to cancel my appointment because there was something wrong with my prescription and they couldn't get hold of the doctor to fix it. I said to her, "You had three weeks to talk to the doctor and you waited until the last minute to take care of the problem???" I waited all this time with pain so they could just cancel my appointment at the last minute. I cried in anger and frustration. I was so upset with myself for choosing this place. I would not recommended this place to anyone. read more

Try hey do good work. I really like the male therapist as he really cares. Close to home and ease of appointment schedule

They have helped me in several separate injuries. Each & ever time I was extremely satisfied. They are attentive, give great exercises with heat & ice. They gave me great tools to continue care for myself at home. They are clean, wear mask, gloves & check your temp too. They are extremely friendly & kind. read more

Poor communication period waste of my time hate to say this but several idiots work here

They are rude, and do not inform people of needing a mask, no matter how far they have driven for an apt, when asked for a mask they say we do not have any, you will need to go buy one or we can't see you. After hearing this I called to speak to the manager Mario who was extremely RUDE and said you were told when you scheduled which is not at all the truth! He did not care my husband had driven 27 miles to get to this apt and was very degrading. Nothing at all like West Point Physical Therapy! read more

I waited 2 months to get an apt for neck and back pain. My med group approved the apt for "therapy". I finally go in and leave with a sheet of paper with "neck exercises" that included none other than two exercises, which amounted to flexing my neck a few times; one up and down, and the other one from side to side. I'd call that a stretch, and unnecessary visit. They take a long dictation on stuff they supposedly already have so they can charge your insurance co. for time spent with you. Gabriella was judgemental and loud, stating You have bad posture. I can see that and my x-ray report was "nothing"( "minimal;) stated I was just tense, but refused massage therapy, cause "your insurance doesn't cover that". I came in only to get ridiculed and she even raised her voice when I interupted her with a question concerning if there were any exercises I should not do. "No!, and don't interupt me!", was her comment. If this is what they call therapy, I suggest you stay away, especially from Gabriella if you have a sensitive bone in your body. Mine was simple I was not a disability patient just wanted some pain relief all she kept saying was( to the typist) , she's "fully functional" over and over, like that was a disease. They got paid, thats all they want. The apt. did nothing for me. read more

I have nothing but good to say about Rancho Wellness Center. Gabby and her team treated me with respect and kindness from being to end. Gabbie's expertises in Physical therapy is out standing. Gabby diagnosed my calf tear quickly and the treatment she gave me with the recovery exercises helped me heal fast. It is so obvious how much Gabby cares for her patients. The care I was given was wonderful and as I watched her respond with the other patients it was clear she cared about us all. I highly recommend Gabby and her team to all my friends and family. You won't be disappointed. read more

Horrible. 2 months waiting to get an evaluation after a stroke recovery. They turned me away for waking through the door at exactly my appointment time and not 15 min early. It took me 30 minutes to find parking and walk there in the condition I was in. I had to make another appointment but not there and then. They told me to go home and call them to make the appointment. Another month and a half for my next visit. I get there extra early this time and I have to wait 20min after my appointment time to see the person evaluating me. 1st few visits and I stopped going. The therapist seem to pull ideas out of the air on the few exercises he made me do. Half the time he made me walk, which is what I was doing at home anyway. I saw and felt no benefit from the visits. I get so much more out of the place I am going to now. I can feel the difference and wish I went here from the get go. I would be so much further along. I upsets me they made me waste so much time for nothing. No compassion whatsoever and the so called therapists don't seem to know what they are doing. Stay away! read more

I've been going to physical therapy at Rancho Wellness for 3 weeks now. My physical therapists, Shamara and Axle are the best! They're both so patient and so knowledgeable and they have both helped me towards my goal already. Thank you Rancho Wellness! read more

After being lightheaded/off balance and having ringing in my ears for about 3 weeks and treated by Kaiser physicians (I don't recommend Kaiser to anyone... they couldn't find anything wrong with me with a slew of tests and time delays). I couldn't drive and be very active, so I fell into a bad depressive state because I was pretty useless, so I came out to the Antelope Valley to stay with family who could help/drive me around. By recommendation of family members, I went to see Gaby at Rancho Wellness just in case and she was able to see me pretty fast. She checked me and found an issue with a disc in my neck which was fixed with therapy. She gave me some simple homework exercises to do in between therapy sessions and she referred me to an AMAZING local physician who found the issue 10 minutes into my first visit (that the Kaiser docs had checked and didn't find anything wrong). My symptoms improved with treatments right away. After almost a month of being useless and not knowing what was wrong (that's the worst), I now know, my symptoms are improving and I'm on the mend! I'm very grateful and I highly recommend it. They're friendly and fast (almost no waiting for sessions). If you find a GREAT therapist, I recommend KEEPING them. Ranch Wellness and Gaby fall into this category. They're also bilingual (spanish) which is a big plus. read more

Receptionist customer service was very poor. Although left a message for higher up but never received a call back!! I don't need this kind of service, didn't go there. read more

This place feels like they just want to get you in and out...30 minute sessions 10 of those minutes on the bike. Then the rest doing exercises they tell you to do without explaining anything. Plus the size of their gym is small, I had to move out of the way for someone to get by, which I felt interfered with the length of my sessions. The only plus side to this place is that staff was nice to me. read more

Love this place ! Feel like they truly care about you! Lots of caring about the patients and professional help. Extremely clean , friendly , and encouraging for getting better. Got the help I needed to get fixed up and get back to my life I'm a believer thank you Ranch Wellness and thank you Gaby . read more

Rancho Wellness Center exceeded my expectations every time I needed their help. I am an adult tennis player and they have treated me for a few injuries and every time, the results have been incredible. Gaby is very knowledgeable and professional. Her staff is very, very pleasant and the facility is pristine and beautiful.Scheduling appointments was easy and they were very accommodated and were willing to work around my scheduled. I totally recommend Rancho Wellness Center. read more

I had lower back surgery in August of 2015. Obviously, nowhere in the Antelope Valley is worthy of that. So, Cedars-Sinai Spine Center it was! Definitely a class act, and no finer place to have a back surgery in So Cal. Well, it was a pleasant surprise to see that the same level of class is delivered at Rancho Wellness Center for my post-op physical therapy right here in Palmdale. It was staggering how quickly I was able to recover and strengthen myself. I always left there bouncing! I felt so good. No more pain, I got stronger and have a better quality of life because of the team that I put together. No one else. I did that. I chose to go to Dr. Rasouli at Cedars-Sinai Spine Center, and I am the one who chose my physical therapist. Gabbi is the perfect therapist for my condition and her Argentinian accent only adds to the pleasure of the visit. Everyone there is great. Robin got (and kept) the ball rollin. Nancy was in the mix. (She really pushed me!) Axel was pretty good. Angie was awesome for my warm-ups and cool-downs at all my appointments that were made for me by Attilena at the front counter. She remembers everything. No, I mean everything! And, we had fun! What's wrong with that!??! Great place for PT. Go there! read more

I love Rancho Wellness Center. Their water fitness program is outstanding - the instructors are professional, friendly, and extremely well-trained. The massages are wonderful and the staff is kind, respectful, and friendly. read more

I had my physical therapy here , I was recommended to get pool therapy due to my previous spinal injury 18 years ago, I had recently had knee surgery. I worked with Shamara the pool therapist. She is great, and motivates you to push yourself but also to listen to your body. I LOVE IT AND SHE TRULY Cares about your recovery. I've had physical therapy for the past 18 years on and off. I can truly say this is the only place I would love to return too .... Hands down Shamara your the best!!!!! read more