I had an excellent experience and wanted to share a well-deserved review…read more Steven is an outstanding and professional business owner who operates with strong ethics, integrity, and honesty. His years of experience are evident in the quality of his work. He is straightforward, doesn't cut corners, and offers very fair pricing for his services. He is punctual, detail-oriented, and truly goes above and beyond for his customers. I was in a difficult situation with my sprinkler and irrigation system, and despite having a full schedule, he made time to come out quickly and resolve the issue. I highly recommend Steven for any sprinkler or irrigation needs. He will definitely be my first choice moving forward, and I'll be recommending him to my family and friends as well. Thank you for your excellent service--and for your service to our country. Military veteran (special forces ) It's greatly appreciated. Support this business--you won't be disappointed.

My sprinkler system has taken it on the chin in the last year: a pipe broke during a tree removal…read more A valve started going out and one zone would occasionally not turn off. A big puddle formed in my back yard. Several broken heads. I finally gave in and called in the pro's. Steven returned my email and we ended up exchanging texts and he came out on the next weekday. He did some serious work the same day he checked all my problems and had everything running in tip top shape in a few hours. For exactly the price he quoted. Really pleased with the work and the explanations - showed me a maintenance issue I needed to be aware of. Pricing was extremely fair for all the work he did. Glad to find him and will use in the future whenever needed- highly recommended. For those people who had problems reaching him - maybe try to email or text him - worked for me but maybe you need to be persistent.

Very good service !! they came out same day to test my backflow device in plano and turned in…read morepaperwork i was in a time crunch and they understood completely definently will use then every year.

From the owner: Providing Testing,Inspections and installations of all Backflow devices and there components…read more Reliable same day service if requested

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

I've sent an email and called twice, and have not heard back. Even if they don't come out to my…read morearea or are too busy, it would have been a professional gesture to let me know.

I believe this company is the best in business! Over the past three and a half decades i have used…read moreseveral services, all of which were good, but these people were exceptionally great. They did what was promised, stayed within the promised time frame and costs, and explained every step of the process, before, during, and after. Very reasonably priced. I will call them again in a flash, if needed!

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

I used this company to have the backflow devices checked on my property. I was not only impressed…read morewith the technician but also that this company is veteran friendly and offers a military discount. I hope I don't need to have my devices checked any time soon, ​but if I do, I know who to call. Thank you, A & A!!

From the owner: Backflow Testingread more

Have used O'Bryan for a few years. Easy to work with and their technicians are very competent.read more

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

Horrible Dishonest Company. They left holes in my ceiling 3 to be exact and then lied to my…read morecommunity and said I tampered with the alarms which there was no reason to because the goes in the ceilings are not where the detectors are and the alarms are not even bothering me, they're brand new and work just fine. This is Fraud and this is not legal I'm going to see if I can file a theft report on them for dishonest practice 200.00 and threaten with eviction just because they lied!!!

We called them to do our annual backflow inspection. Two young men came out and performed services…read more When finished they came in to say we had a small leak that was due to a broken seal. A leak that we are 100% sure was not there before. Our site technician checked it out that evening to find out it wasnt a small leak but a big one and stated that the seal had to be broken by them because it was brand new. I called Kodiak to tell them what I found out and they sent the same guy back only to tell me the same thing and acted like it had nothing to do with what he did! Not only did they send a quote for a ridiculous amount for the repairs(for a seal replacement!) but also charged a service fee for coming out to look at the damage they caused. Then threatened to put a lien on my property if I didnt pay the service call.