****ZERO STARS **** I've always gone to a dry-cleaning business in Hemet that handled everything in-house and never had any issues. Unfortunately, they closed down, so I started coming to this place -- big mistake. They send all their items out to be dry-cleaned somewhere else, and since coming here, they've ruined two pairs of pants by messing up the crease lines and even put a hole in my Express sweater. When I brought it up, the man working there refused to refund me and claimed I made the hole, which is ridiculous. Normally, dry cleaners hang items open and exposed so you can see all sides. This time, my sweater was folded in half on the hanger like a pair of pants, hiding the damage until I got home. Overall, I do not recommend this place to anyone. Terrible service, poor quality, and no accountability. Save your clothes and your money -- go somewhere else! read more

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Went to go pick up my three pieces shirts dry cleaned on 9/4/25 I was immediately notified that one of my shirts would need extra cleaning because of a stain. I was not notified either by text or telephone call regarding that issue, so when I went to go pick up my three pieces I was immediately notified by the elderly receptionist when picking up. This is extremely frustrating when I need those three shirts for travel upcoming. read more

got a text saying my comforter i paid them $50 to simply wash was ready, lady scoured the store saying it's not here. Then says i need to come back later as it's not yet ready. won't be back read more

Charged me $30 to sew two patches on two hats and the quality of work is terrible. I let the owner know I wasn't happy and he basically said well it sticks. Yes they are secure but they look horrible. read more

We have been customers for 12 years now and I have never had a problem! Today is Veterans Day (holiday) so I was nervous that it wouldn't be open but I was wrong, they were open with friendly service as always. Highly recommend for reliability, and good service. read more

Ramona Cleaners - Laundry Services Near Me - San Jacinto, California

HI my name is Lupe i needed my grand daughter dress to be pressed by the next day. Ramona cleaners did a great job with my grand daughters dress. read more

Took in 3 coats, first time using Ramona Cleaners. Very friendly, had my coats done when within 24 hrs and they came out better than they went in. I will be returning for sure. read more

Argued with me about how I asked to alter my dress, saying we left room for you to grow, I am 56, my bust isn't going to grow. I paid 40$ for 3 places stiched, and they didn't even trim it. Never again. And now there isn't time before my event to get it fixed. read more

Omg they got my turkey grease outta my 150$ sweater I knew they could do it been coming here for years great business they get it done they said no promises but magic happened thank guys read more

They do not offer cleaning unless you prepay upfront. Unusual for dry cleaning services. The staff was nice but the rules aren't. How do you know they're good? In services businesses usually do the work first then the customer pays, unless they're lawyers. read more

Sorry, it seems like the work is okay, but customer service all day is a star decreaser. Was looking for a new Dry Cleaning Service in town and tried this place and on my very first visit I was lied to. Dropped my clothes off on wednesday, was told that they would be done early on Saturday and that I would be sent a text. Come Saturday I finally get the text at 2:50 p.m. and they close at 3:00 p.m.. mind you, I have a business trip I'm leaving for on Monday early in the morning. I call as soon as I get the text and explain to them hey I just got the text I'm 15 minutes out can I please come and pick up my clothes. The lady says she closes at 3:00 no exceptions. I informed her that I was the one that she told the clothes would be done earlier in the day, but being respectful I waited for the text like she said and I said how did you expect me to be able to get my clothes before 3:00 p.m. on Saturday if I don't get a text until 2:50 p.m. saying that they're ready. She said she's not going to answer that question LOL and that it's not her problem and then she said I'm not going to argue and hung up on me. So that means I have to go in the day of my trip shortly after they open to get my clothes and then just stuff them into my suitcase real quick. I go in and explain this to the owner who's at the shop in the morning and he just laughs at the whole situation. Not only that, but this place charges $6 a shirt which is pretty freaking ludicrous for a dry cleaning a basic shirt. I gave him a shot just to see and even paid what I believe is a surcharge to get what I was hoping would be good service customer and practical. The clothes are just okay comma not even the best dry cleaning. So for all the crap I had to deal with definitely not worth it definitely don't recommend and definitely we will be trying to turn people away from this place so that no one has to experience what we experienced. Moments like these could potentially be one-offs and you can kind of generate that through reviews, but I think it's this guy's attitude towards customer service and this person that he hired that runs the front desk is just not apt to engage with people on a day-to-day basis.p read more

I found in my experience that the people make the company not the other way around. However, Mike at Ramona cleaners does not understand this concept. I am a five-time combat veteran, business major, and entrepreneur. When I asked Mike, if he had military discount he went into a diatribe about how this is not a bartering system, but a business, Mike, is tone deaf and not in touch with the community. Instead of supporting the military, he speaks down to us. Perhaps that is because he never served, he does not understand the sacrifices we have undergone. I strongly recommend no one patronizes this business and if you have, please discontinue. The only reason I gave them one star is because the system will not allow you to post a comment without giving them something. read more

A family member recommended this place to me and I recommend it to anyone as well. My clothes were returned to me in perfect condition. The workers were very nice and friendly too. I will come back again. read more

My wife and I are impressed beyond words of how clean our coach cushions came out! We had the coax for almost a year now and we own a Labrador..who loves water and often brings home extra "undesired" dirt. He also has a dedicated spot on our coach that he made his own. Ramona's cleaners were not only able to get all the stains out and my dogs hair...but the coach looks as new as the day it arrived. Service was very prompt. I was originally quoted a completion day of Monday, but received a call Saturday morning that order was ready ahead of time; this was very convenient for us. We highly recommend Ramonas Cleaners for their quality of work, great customer service, and affordability. We have been using their service for over a year now since we moved to San Jacinto! read more

Quality, professionalism and great customer service are only a few things that I can say to sum up my experience at Ramona Cleaners!!!!!!! They provide many services other than dry clean for clothes, check them out and you will not be disappointed!!!! I would highly recommend this place. read more

If I could I would give them ZERO stars. They have ruined 3 of my blouses and took no accountability for them. They tried to blame it on me! Coaching one of their workers to say that they never received the shirts in its proper form, so in other words I am the liar! They can not be worn. These shirts are a size medium, they look like 1xl or 2xl. Do not bring your mushroom crinkle blouses here, they will ruin them! Good thing that I found a good cleaners somewhere else. I know people make mistakes, but instead of trying to fix it or take accountability, they blamed me. I will drop dead before I bring another item into their establishment! They also "called me" too. I never received a call! read more

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I've been coming here for years and will continue to do so for as long as I need dry cleaning... So probably forever. Price wise, I don't know that it is competitive but I feel valued as a customer and I'm always pleased with the services performed. Thank you for great work! read more

They're ok, they have a new management so it takes them 3 days or more to do the job. I mean the basic dry cleaning job. and the price is competitive but its not the best job ive seen. If there were closer ones to my house id probably switch. this place is very just. O-K-A-Y, that im thinking about finding a cleaners next to my work in redlands area even though this place is 1 mile from my house. That should tell you something. read more

Giving 2 stars because they are nice when you walk in and dry cleaning is ok. Now the hemming / tailor part not so well . I took some dressing pants to get hemmed and came about 3 inches longer that I expected. (even after I took a pair of pants to get them done the same length) I didn't notice till I got home. I went back to have them fix the problem and was told they could fix them but would have to pay the full price to get them hemmed again. ?!?! "What?? How can they charge me for something they should have done right the first time ". ?!?! My suggestion is to just take a minute longer going over your items before you leave the business because reading the other feedback I'm not the only one with the same issue. read more

Does great job always has my clothes cleaned on time and has great customer service price is just the same as any other dry cleaners.

New to the area we picked Ramona Cleaners since they are located next to the local grocery store. June assured us that she could get the stains out of my grandmothers shirt and my boyfriends dress jacket and she was so very sweet talking to us about our Easter plans. The negative reviews from a year ago don't reflect the service provided from this business. read more

This Place is Great, always greeted with a smile. They do a great job with my clothing, and excellent job on the creases. Fast turn around.

Stopped in to have a button sewn back onto my son's AFJROTC jacket ... took only a couple minutes and they didn't charge for it!

I needed a pair of pants hemmed for an event that same day. Amazing customer service, tHey did a great job and saved the day. I'll be using them for my dry cleaning from now on. read more

I took in two pairs of pants that didn't fit correctly to get them hemmed and tapered. They look and fit perfectly now! Will definitely being going back :) read more

I was a customer for years, but after new owners everything changed for the bad. Prices are too "HIGH" and they did a bad alteration (dress hem)... and destroyed my husband's pants with some chemical...to top it off the owner charged me $ 38.00 dollars just on the dress hem alone...when I've asked her why so expensive, she was so rude and told me to go somewhere else when I asked her to pay for my husband's pants she destroyed. I recommend for anyone to go to QUICK & CLEAN, the prices are way lower,faster and they don't destroy my clothes. I've also seen they have their employees with no air conditioner in the very hot summers...to me that is very inhumane. This review has been re posted because I believe the owners paid Yelp to take it off...that is corruption and lies...instead of taking my review off Yelp...so better concern to have better prices, be a better person. read more

I brought a 2 piece suit in for them to clean. They left a huge mark on jacket from their pressing machine. I have brought the jacket back 3 times and it gets worse each time. I have tried to speak to the owner. He has only called me one time and all he offered was to give me store credit for the jacket. I can not wear the jacket and since it was part of a suit the suit is now worthless. Why would I take store credit from a store that has already ruined something. I have called numerous times and no return call. I am now in the process of suing them for the cost of the jsuit. STAY AWAY FROM THIS PLACE! read more

Great customer service from June and the other folks working here. They ALWAYS have my clothes ready when they say they will. Prices are typical for dry cleaners. They have done great with alterations for me. I'm glad I found them. read more

I came here since I work right down the street...they claim that they can provide same day service on their front window, but it is truly a hassle trying to get them to fulfill that claim. Prices are ok, but if you are in a hurry and looking for a dependable dry cleaner...I would look elsewhere. read more

New owners definitely know what they're doing. So glad because the location is perfect for me when I'm visiting family. Thank you Ramona cleaners! read more

This place is the worst dry cleaners to go to. I used to only come here because it's down the street from my house so it was convenient. For years they had great prices and now all of a sudden they almost doubled their prices! When I asked why it was so expensive now the Asian lady told me to go somewhere where it's cheaper because that seems better for me! Never been so disrespected in my life and I'm ashamed that I ever gave them my business, let alone referred people to them! Horrible customer service and they take forever to clean your clothes anyway. Save yourself and go somewhere else! read more

I have been a customer there for years without any problems, until I had a problem. I brought in a brand new dress shirt that my husband had bought just the previous day, just to have it pressed, just wrinkles from the store. I pick it up and take it home, without looking at it, my husband goes to wear it, about a week later, and there is some sort of liquid spots all over it, black shirt so obvious! I bring it to them and they say they did nothing to cause it and that it wasn't a new shirt when I brought it in and that nothing they did could have resulted in that, which in no way was that true! They offered to clean it anyway. I go to pick it up, all better, but as I am checking it the lady comments to me, quite bitchy, by the way it isn't a new shirt and you did wash it! They just lost a customer!!! read more

I've been a customer of Ramona Cleaners in Hemet-san Jacinto for a few years...and I'd never experienced a bad service up until the last few months. I tried to leave my clothes in the afternoon,but changed my mind after the bad attitude,lack of concern,and the flirting behavior with a male, while attending another customer. I felt very uncomfortable and frustrated because I had to wait a long time for the young girl to attend me...when she finally did,she was rude and disrespectful,because I interupted her moment of flirting or something I guess...so I decided to leave. read more

I was a customer for 4 years of this cleaners...but this year 2014 there was new ownership of this business. the customer service was great, but with the new owner the prices went sky high, and I found Quick and Clean Cleaners with very good chip prices, and affordable for everyone...and Quick and Clean Cleaners have a same day service and Ramona Cleaners does not. read more