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    Ramirez Properties

    5.0 (2 reviews)

    Services - Ramirez Properties

    Buyer's agent

    Listing agent

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    10 years ago

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    CAL Property Management - Owner/Broker

    CAL Property Management

    (22 reviews)

    Carrie and her staff are such great people and management. Whenever I had any issues I brought it…read moreto their attention and they handled the issues swiftly and professionally. I rented for them for several years and I do not have any complaints towards them.

    I would not recommend CPM based on my experience as a property owner. If I could, I would give them…read morezero stars. Throughout my time working with them, I felt that my concerns were not taken seriously and that tenant interests were prioritized over protecting my property. Despite a clear no-pet agreement, a dog was allowed on the property. I was informed that the tenants were advised by CPM to obtain a doctor's note identifying the dog as a "therapy" animal. Meanwhile, neighbors reported ongoing issues, including the dog behaving aggressively and attempting to get through the fence. At one point, I was told after an inspection that no dog was present. Later, when neighbors continued to report the dog being there, the explanation changed. I was told the dog belonged to the tenant's brother. Regardless, the dog remained on the property. The backyard sustained damage, and I was left responsible for repairs without additional pet fees being collected. There were also financial concerns. The rent increase never took place, I had to ask for it to be increased due to all of my expenses for the home going up. Additionally, despite the home being recently remodeled inside and out prior to tenancy, I continued to see charges for what I considered unnecessary repairs. I frequently had billing questions and accounting that didn't add up or make sense. Communication was another major issue. I was initially told by the business owner, Carrie, that neighbors would be provided with contact information in case of issues, but according to my neighbor, that never happened. I ultimately had to provide the neighbor with CPM's contact information myself so they could report the dog concerns directly. Working with the office staff was frustrating. It was often difficult to reach the assigned property management contact Susan Correa, and most of the time she did not have answers to my concerns. Eventually, I began emailing Carrie directly because I was unable to get clear answers. When I informed her that I intended to terminate services, I did not receive a response. Overall, I felt unsupported as a homeowner and dissatisfied with the service and communication. They do not care about your property, you have to advocate on your own! Based on my experience, I would highly suggest you to not pay this company for the WORST service!

    First American Title Company

    First American Title Company

    (1 review)

    THE MOST INCOMPETENT TITLE COMPANY EVER! DO NOT USE THEM!…read more The week of Memorial Day of all times, they screwed up and caused my US Army Veteran client to be homeless and paying for a hotel for at least 4 days! They are handling the escrow for a condo purchase which was supposed to close today, 5/29/15. Exactly a week ago they were asked by the listing agent to prepare seller docs and ensure that they were ready to close on time. Loan documents were sent to them by the buyer's lender on 5/27/15 with the expectation that the buyer would be able to sign and close on time, if not 1 day early. They have even received 100% of the purchase funds already! Unfortunately, the escrow officer Sandra Betancourt is out of the office all week due to a family emergency. I get that, not her fault and this is not directed at her. The people left to cover her transactions are the ones at fault. Nicolette Sanchez, Sandra's assistant, is supposed to be receiving all communication for Sandra in her absence. Loan docs were sitting in Sandra's unmonitored email for over 24 hours and we were repeatedly told that docs had not arrived. They claim that no one is able to monitor Sandra's email in her absence. I have never heard such a lame excuse, her emails should have been forwarded. At the very least, the agents involved in the transaction should have been notified that the escrow officer was out of the office for the whole week and we could have been proactive in seeing that docs were delivered correctly. A simple phone call could have avoided this. When I pointed that out to the Branch Manager, Bridget Borba, I received the sarcastic reply: "Wouldn't that be nice if we had the time to do that?" Is this office so busy that they can't communicate with their clients?? As for the seller docs, nothing was done about that either! The sellers are out of state and their signing is supposed to happen only today, our expected closing date. Even without the doc delivery fiasco this title company would still not have been prepared to close this transaction on time! As things stand, the buyer is now having to pay for hotel accommodations for 4 days and that is assuming that First American can get this closed on Monday. In this transaction it is the buyer who is paying 100% of the title and escrow fees and this is the service she gets! I am hoping First American will do the right thing here and make up in some way for their mistake. I will update this review accordingly. In the meantime, anyone needing escrow services in Salinas, PLEASE AVOID THIS OFFICE!

    From the owner: Our First American Title office in Monterey Bay provides comprehensive title insurance protection…read moreand professional escrow and settlement services for all types of real estate transactions. By providing superior service and technology, First American delivers the industry's best customer experience. Contact our local First American Title team in Salinas, CA to experience the First American difference.

    Ramirez Properties - realestatesvcs - Updated October 2026

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