Recently hired this company to rent my house out and it turned into a nightmare…read more Poor communication, poor overall management If you have a home your trying to rent out there are much better options than this one! Our realator Michael Wiederholt simply lacks the communication skills and common since

We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

I'm so disturbed by the fact that this house is completely infested with mice. While moving my in…read morelaw out there were mice everywhere. One week later and the house is listed for sale!!! If anyone is looking to purchase 400 Sonoma Ave. in seaside please be aware that this company did not even bother to get rid of the mice! This company disgusts me. Not once did I ever receive a call back or any communication from them in any way. They have zero cares for people. Also, the gas line in the kitchen and fan for the oven I believe are illegal and not up to code however they had zero problems renting it to the elderly. In response to the owners reply. The rent was $500 when you guys "took over the portfolio". You guys jacked the price up so high in such a short amount of time that it is absolutely in no way a reasonable price. If you deem it unrentable then no one should be paying $1,950 for it. That's absurd. I called a total of 5 times in the span of a month and left a voicemail every single time. I was never even once able to reach a live person. So check your messages and you will have all the record you need. You guys were 100% aware of the condition of the home. Not only did you demand tons of photos of the inside and outside of the home every 6ish Months but you also did several walk throughs inside and outside. Each time you guys deemed it rentable. That is not looking out for senior citizens that is abusing their inability to fend for themselves. Your company should be ashamed of themselves as well as the owner of this property.

During a challenging period with our previous management company, the Board of Directors decided it…read morewas time to seek new representation for our HOA. Our community is located in a highly desirable area in Northern Salinas, and it became clear that the vision of our previous management no longer aligned with that of the Board. We reached out to Daniel and William at Sterling Property Management and invited them to visit our property. They took the time to understand the scope of the projects our Board wanted to address, focusing on both structural and cosmetic improvements. From the start, both William and Daniel shared our vision for enhancing our aging community's infrastructure and increasing property values. Their understanding and commitment to our goals were evident. After carefully reviewing the contract specifics, the Board unanimously decided to move forward with Sterling Property Management. It has proven to be one of the best decisions we've made as a Board. In the six months that Sterling Property Management has represented our HOA, we've seen an 18% reduction in costs, and our property values have increased, thanks to the expert guidance of our Property Manager, Sam Navarro, who was handpicked by William and Daniel to meet our community's needs. Our experience with Sterling Property Management has been nothing short of amazing. We look forward to many more years of transparent and collaborative partnership with their team.

They don't respect your time…read more They scheduled a 4:30 showing for a unit and there were a few of us waiting to see it. Waited 15 mins, no one's there yet. Called the office number and told them about the situation and she said the person on the way is caught in traffic. Another 15 mins passed, still no one. It may seem like a minor problem but it just feels disrespectful. 30-45 mins of your time just wasted. These are the type of people you would be dealing with, if you choose to work with them. If it was the other way around, e.g. you're late on rent, I'm sure that they would quickly give you a fine.

I would not recommend renting from this company under any circumstance. If you already have, make…read moresure that you document everything related to your move out- they lied about damages (but I had taken photos and a video) and claimed that I turned in my key almost a week late (I dropped it off and handed it to them, so certified mail is probably the best option). I had to send weekly emails for two months before I got my deposit back. They did not perform any repairs while I was renting a very expensive unit, and would get annoyed if I tried to ask for any type of repair and would tell me how busy they were. There were lights out in the hallways, no lights on the stairs , ceiling leaks, and issues with appliances. I know we don't have a lot of options on the peninsula, but you will be better off with any other company.

Ashley was quick and efficient in helping me find a beautiful apartment for my daughter whom goes…read moreto college in the monterey area....its hard when you live far away and she made it so easy and stress free..I cant say how much I appreciate Ashley and her team helping me out..my daughter is so happy...definitely 5 star service..thank you!

Poor communication. It felt like they took the application money and then refused to answer any…read morefollow up questions about additional info they may need and by the two days it took for a response, they gave the apartment away

Run down property, building. Bad plumbing, electrical, and they go up on the rent every year 10%read more

Stay away from this amateur low quality property management company. They are rude, unhelpful,…read moreunresponsive, and do not take care of their properties. Generally the appliances are old and the property is not maintained. Also expect them to keep your deposit to pay for normal maintenance for normal wear from your stay. We lived in one of their properties for 7 years and they never fixed the rotten and deteriorating deck which was unsafe and my wife even fell through the rotten boards once. In general there is little upkeep of the property. Doors on garage were broken and not lockable and many valuable items were stollen. The roofs leak, apartments get flooded, sewers back up, and have the cheapest poorest landscaping possible. Yes things get fixed but just the minimum. Plus the husband and wife managers go out of their way to make your life unpleasant and miserable. They will not help you with apartment access even if you have a serious medical problem like a broken leg or back. If you are a renter go somewhere else. If you are a property owner expect A&D Property Management to let your property decompose and loose value and expect to pay a lot of money for the managers neglect once you go to a professional agency.

I rent from this company they are horrible people. Because of their incompetence we were given an…read moreeviction notice when we paid our rent 2 weeks in advance every single month on time. Clay lied to the landlord about me then emailed me an apology when the landlord told me what he had said including the lies that we were dragging our feet to get a contract in. In 1 year he never sent the contract I asked for time and again. They used this tactic so they could charge us 5% increases per year instead of what they charge everyone else in the building ie 3%. We had less than 30 days to move out so we had to say 'yes' to it. We caught a handyman spray painting rat urinated & pooped drop ceilings white. He said Jill, the landlord, did not want him to buy new ones & told him to spray paint them white to hide the stains. I told him I would call the health department. A few days later he came back with new ones. That is when they started their discrimination toward us. A senior lady downstairs had to buy a rat zapper as rats are nesting in the drop ceilings, dropping rat pop in their office and the landlords do nothing. Anytime you want something fixed, forget it Jill's mantra 'it costs to much money'. Yet she lives in luxury with a winery. We waited over a year to get a warped door that was leaking water and dirt into our office replaced. 2 months ago, a girl who 'works' for a tenant downstairs told me that my lease would not be renewed for another year. This is someone who has nothing to do with my company, my contract and is the person who plugged up a toilet costing 365.00 in plumbing for the building. I had to call the police bc she was sleeping like a street person downstairs for weeks making lots of noise while we are on conference calls with clients. Bc of this person we were billed a portion of that plumbing bill even when our contract firmly states we have no obligation to do so. I have asked repeatedly for them to remove it; nothing. Last week I emailed Clay about our lease low and behold we are not getting renewed or extended. So a cleaner who has nothing to do with my company contract knows what this property management company is planning with my business. They use intimidation, they lie and the landlords are slumlords. STAY AWAY. They should have their license removed.

Not terrible overall but I had a disagreement with one of the secretaries after 4 years of never…read morebeing late on rent and subsequently moved out. The place was tiny, like 240 sqft and when I left I cleaned the apartment. Along with a carpet cleaning fee and other misc fees I was charged almost $400 cleaning fee?! Taken right out of my deposit. Let their yelp reviews warn all.

I am very satisfied with Cal Property management. They are very fast at processing the…read moreapplications. I got approved for a unit within one week and I was surprised at how fast they are. I highly recommend this to anyone who is searching for a place. Also the manager Susan and Staff are very friendly and helpful. They are the best housing property management I have ever known.

I would not recommend CPM based on my experience as a property owner. If I could, I would give them…read morezero stars. Throughout my time working with them, I felt that my concerns were not taken seriously and that tenant interests were prioritized over protecting my property. Despite a clear no-pet agreement, a dog was allowed on the property. I was informed that the tenants were advised by CPM to obtain a doctor's note identifying the dog as a "therapy" animal. Meanwhile, neighbors reported ongoing issues, including the dog behaving aggressively and attempting to get through the fence. At one point, I was told after an inspection that no dog was present. Later, when neighbors continued to report the dog being there, the explanation changed. I was told the dog belonged to the tenant's brother. Regardless, the dog remained on the property. The backyard sustained damage, and I was left responsible for repairs without additional pet fees being collected. There were also financial concerns. The rent increase never took place, I had to ask for it to be increased due to all of my expenses for the home going up. Additionally, despite the home being recently remodeled inside and out prior to tenancy, I continued to see charges for what I considered unnecessary repairs. I frequently had billing questions and accounting that didn't add up or make sense. Communication was another major issue. I was initially told by the business owner, Carrie, that neighbors would be provided with contact information in case of issues, but according to my neighbor, that never happened. I ultimately had to provide the neighbor with CPM's contact information myself so they could report the dog concerns directly. Working with the office staff was frustrating. It was often difficult to reach the assigned property management contact Susan Correa, and most of the time she did not have answers to my concerns. Eventually, I began emailing Carrie directly because I was unable to get clear answers. When I informed her that I intended to terminate services, I did not receive a response. Overall, I felt unsupported as a homeowner and dissatisfied with the service and communication. They do not care about your property, you have to advocate on your own! Based on my experience, I would highly suggest you to not pay this company for the WORST service!

Working with Amber was an incredible experience. From the start, she went above and beyond to make…read moresure everything was handled correctly, and her hard work did not go unnoticed! Selling a home can be a very stressful process, but having Amber in our corner made all the difference. She made everything so much easier to navigate, and we are all so grateful for her kindness, guidance, and for being such an amazing advocate for us. She truly goes the extra mile for her clients and stayed on top of every detail to get us to the finish line. We truly couldn't have done this without her! If you want an agent who genuinely cares and is absolutely amazing, I cannot recommend Amber enough!! We would give Amber and her team 10 stars if we could! If anyone is looking to buy or sell a home, we highly recommend Over the Moon Realty!

Working with Amber was an absolute pleasure. She meticulously managed every detail, and there were…read morecertainly many to address. Selling our home in Salinas involved numerous complexities, and she guided us through the entire process with such ease and grace. I truly appreciated her extensive knowledge, swift execution, and prompt responses to all our inquiries. She represented us in both the sale of our home in Salinas and our purchase in Aptos, California, and we trusted her implicitly throughout the entire journey.