From start to finish, a long road, Craig and his team have been an incredible gift to us. We are federal workers overseas and the decision to purchase, leading up to retirement, was daunting. Aside from the obvious challenges of buying from overseas, the aftermath was complicated, to say the least. When we first engaged Craig and his team at Mangold, we believed that very minor repairs/renovations would be required before getting renters in. As these repairs progressed, it became clear that the work would be much more involved. While we weren't even technically clients, since it wasn't possible to have renters in the house, Craig made numerous trips to our property to check on the status of the work. When the months kept dragging, Craig personally intervened with our contractor and kept things on track. Again, this was all without earning a penny from our property and went on for several months. The repairs that Mangold assumed were completed quickly and efficiently and renters were in literally within days of completion of the project. It was the best news we'd had about our house in 10 months. We could not be more grateful to Craig and his team. Aside from the technical work, Craig recognized how disconnected we felt from everything and maintained constant contact with us. Every time we had a questions or possibly just needed to vent about the financial and emotional strain of the situation, he was there to reassure us and offer sound advice. He's a true expert in real estate, contractor work, and customer service. Without him, the house would probably still be covered in scaffolding. Thank you Craig and Mangold Property Management! read more

I've reached out with emails at least 4 times now to try and get my security deposit back. I went into labor and have been recovering postpartum and was unable to come in person to pick up my security deposit. i never heard a reply to the email and it has been months and I still have not been able to get my security deposit back and remailed. read more

Ashley Blackmon and her team made our move easy as we prepared our daughter for college. Ashley and her team of professionals answered every question we had expeditiously keeping our families priorities in mind. Was really impressed with the cleanliness, landscaping, amenities the property provides to its tenants. The overhead lighting around the parking areas and over all property is very good. Made me fell safe that my daughter could walk at night around the property and be seen. I would highly recommend this property to anyone! read more

Deserves absolutely no stars Melissa Mason is the most unprofessional individual I've never had to interact with. She is terrible with communication, ignores missed phone calls and is impossible to reach when she is in office. AVOID THIS BUSINESS AT ALL COST!!!! read more

Our experience renting with Mangold Property Management was absolutely top notch. We worked with Melissa Mason and Kyle Strutner who promptly and expertly took care of everything from move in details to service and repair requests to our sad need to vacate the lovely property due to our need to move for age and advanced healthcare reasons. Nice people who treated us well throughout our time with them! read more

Renting from Mangold was an extremely straight forward and convenient process. They were extremely transparent, and very accommodating. All maintenance was handled in a timely and professional manner, and their staff was also always pleasant to work with. We felt fortunate that they made the rental process so easy. If we were to return to the Monterey area, we would be happy to rent from them again! read more

DO NOT RECOMMEND LIVING HERE; they will find ANY excuse to raise the rent, they will expect you to pay for THEIR neglected infestations, and they keep their properties at a BARE MINIMUM of maintenance, if you could even call it that. Avoid the headaches, stay away from Mangold Properties. read more

My dad passed,, we were told that he was paid up (we also have bank records showing he paid) , and that we had 30 days to clean out his condo and we would get the full deposit.. we did it in 3 days and hired a cleaning crew.. they refunded half the deposit... 1400 short.. no response read more

I was looking for a apartment on their website and after filling out all my occupations they sent emails to all of my managers notifying them that I am looking for an apartment and to leave a questionnaire about myself . I did not need my personal business revealed to all of my managers read more

Rent from these people at your own risk. Consider yourself warned. These people have no regard for the welfare of others. Cold-blooded is what they are. There are only five management companies to rent from in Monterey and any of them would be better than Mangold. Don't rent from them. Just..DON'T. read more

Mangold Property Management - Mold that had been painted over - Property Management Near Me - Monterey, California

All of Mangold Property Managers' staff is truly amazing, although, I specifically had the pleasure to work with Ashley in securing a rental. Her professionalism, attention to detail, and genuine care made my move-in experience remarkably stress-free. From promptly addressing concerns to ensuring seamless arrangements, Ashley's commitment to her role is exemplary. read more

The team at Mangold is wonderful! They're responsive, professional, kind, and go above and beyond to help tenants during the process of looking for a home and after you're moved in. They also have properties in many different cities so they can help you find a place somewhere nearby if the original property you were inquiring about gets rented before your application processes. Other property management companies in the area were a nightmare to deal with, unresponsive, rude, and charged for multiple applications when the apartments were about to be rented to other families. Save yourself the headache and go straight to Mangold read more

Ashley Blackmon has been nothing but a pleasure to work with ! She made everything so smooth ! And was more then willing to help with anything I had questions on . read more

Management overprices these units, they tend to enter your place with out permission and for all issues they say "we are working on it". I had to deal with violent neighbors, overcrowded parking lots even thought they make you pay for parking. We had black mold, big scary jumping spiders, rat and cockroaches. Go somewhere else. Oh yeah they like to raise the rent every 6 months! For reference I use to live at 1922 Monterey St in Soledad, Ca 93960. read more

Ashley was very helpful with my move-in process! Made everything quick and easy, definitely recommend

My roommate and I were looking for a place and we tried multiple agencies and Mangold was the only one who actually cared and helped us out. They took the time to reach out regarding properties and got us a place! Ashley was a big help in finding out current home and we are very grateful! 10/10 recommend. read more

Mangold had been managing our properties for years. When my mother developed dementia they took excellent and compassionate care of her. They made sure her mortgage was paid, kept track of her insurance and taxes, kept track of her. I was living far away and Mangold gave me peace of mind. After she passed one of the staff who became close to her came to the funeral and comforted me. I continued the management of the properties she left me to them. They take the same great care of me and they did of her. One of my homes needed extensive work after she passed and they have been overseeing the project. I'm still distant so having Mangold take care of everything and keeping me informed has been a blessing. They are like family and I couldn't keep my properties without them. read more

This is the best property management company ever!!! I do not say this lightly. I am a Doctor and excellence is important to me! They are responsive, fast, professional, and caring. They can be on my surgical team anytime. I am now handicap and they have made every accommodation for me. They are top notch in my book and I rarely give complements. read more

Working with Ashley was a breeze! First of all she was prompt and perfectly detailed, any questions I asked were answered within minutes so I felt valued as a human versus some other companies I've worked with in the past that only see you as potential dollar signs floating through their purview. Ashley ensured I was informed every step of the way through the renting process including the steps that were coming up and the timeline of it all. I never once felt like I was being pressured or cheated so I was able to accomplish all the paperwork and move in without that nagging feeling that something is wrong thanks to her diligence and responsibility. Perhaps best of all is her follow up, I know I can count on her if I have any questions or concerns now that I am living in a property she manages and that I won't be left in the dark. read more

So far our experience with Mangold (specifically our property manager/leasing agent Jasmine) has been pleasant. We were lucky enough be working with Jasmine who quickly processed our applications and was extremely accommodating. She provided consistent communication throughout the entire process and made it one of the better experiences that we have had with renting a property. We felt great moving in. read more

The new manager if the property is doing much better than the previous manager did. Promised to fix stuff and take care of parking issues

From applying to move in day was a little bit over a month and during COVID! The team from Mangold was very helpful and we were able to get the place we wanted. Specifically Erika from Mangold was amazing and always got back to us in a timely manner. I personally know how challenging it was to find a place during these uncertain times but I felt secure to be able to work with Mangold. read more

I applied for a property yesterday and Ashley was so helpful. She guided me to get in contact with the right person so they can show me a unit. I feel like Ashley went above and beyond for me and I am grateful for that. I would definitely recommend Mangold properties. Thank you guys! read more

I really appreciated how they war with me Wendy especially she didn't have to sit and go through the whole process of trying to find a place with me even though I don't have a place yet and blessed that she accepting me because I have been looking for a place with Section 8 and she was just so sweet and I appreciate everything they have done so far for me read more

Absolute nightmare!!! If zero stars was an option, that's what I would have given! They owe me $70 and they keep saying they'll look into it but they never do! After nearly six years in that horrible apartment, with leaks in the ceiling, mold in the bedroom wall, the front door knob falling off and trapping me inside multiple times, and the landscaping never done but instead allowed to over grow the driveway, front walkway, and living room window, they still can't even count right to give me my deposit refund!!!!! It's obvious they're just hoping I will give up! They even tried to get me to sign a waiver saying they don't have to give me an itemized list of what they take out of my deposit!!!! AVOID MANGOLD AT ALL COSTS!!!!! read more

Mangold Property Management - The owner's excuse for not trimming the bushes was, "it would be ugly". - Property Management Near Me - Monterey, California

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Ashley Blackmon was absolutely fantastic. She made the long/tedious application process seem quick easy and seamless and she was efficient through & through. Once I secured my keys and signed my lease thanks to her help, I knew I made the right decision. Thanks Mangold team & Ashley !!!! read more

I recommend 'NOT' moving into this place. When I moved into Mangold Property located at 456 Dela Vina in a one-bedroom apartment, I signed the various forms an agreement with the property manager. I received a nice bulk envelope for me to read at my convenience. When it was time for me to move out of the apartment two years later, I conducted a walk-through with the property manager representative. It was standard stuff such as clean this, clean that and don't forget this and that. Not once did the representative mentioned, I am required to paint the entire apartment. During my conversations on the last days in the apartment, I discussed patching the picture pinholes in the walls. The property manager informed me that the painters would do that, so I am not worried about it. Once again, not one mentioned I was required to paint the entire apartment. The furniture in the apartment was moved out on the 24 May, and I had cleaners (apartment and carpet) scheduled for 26 May. My wife encouraged me to patch the picture pinholes, so I am not charged for additional work by the property manager. On 25 May, I went to the apartment to repair the pinholes. I ran into the Property Manager's husband. He informed me that I did not have to clean the apartment since I was there for two years. I will not be charged for the cleaning. I told him I had cleaners coming the next day. He confirmed multiple times I did not have to clean the apartment. Once again, painting the entire apartment was not mentioned. So, I turned in all my keys on the 25 May and texted the property manager about the conversation. She later confirmed via phone call that I did not have to clean the apartment. Again, no mentioned about painting the entire apartment. I received the Mangold Property itemized deductions from my deposit plus a check. I was charged for the following: * Cleaning - $325 * Painting - $500 * Carpet Cleaning - $80 Not only was I charged for cleaning the apartment, but I was charged for painting the apartment. I have rented places for more than a decade and was a property manager for almost a decade. I never charged someone or been charged to paint an apartment. After I complained about the charges, I was informed that the painting is a requirement outlined in the lease agreement. The property management representative offered to reimbursement $50 on the apartment's painting, which I told him to keep it because that means nothing to me. He also offered to reimburse me for the difference in the cleaning between what I would have paid and what I was charged. I accepted that, but I should have gotten compensated for all of it based on the information the property manager provided. I went through my paperwork and found the painting requirement. I do not remember being briefed on the policy when I moved into the apartment. I talked to another residence at the apartment complex; he ever heard of this policy. This policy is not briefed. The painting policy that comes with the paperwork breakdown: * Up to 12 months stay - 100% of the painting cost * 13-18 months stay - 75% of the painting cost * 19-24 month stay - 50% of the painting cost * 25-36 month stay - 33% of the painting cost * Over 36-month stay - no cost The paint policy is terrible. It puts up to 100% onus on the renter, and the renter will not know until they receive the itemize cost 2 to 4 weeks after moving out. read more

We had a challenging time trying to find a rental for our college aged sons. Erika and the team at Mangold were incredible helpful and willing to work with us. We found a great place, where were our sons feel safe and is accessible to all their needs. Easy to contact and work with; very professional and caring. Nothing but a pleasure to work with; would highly recommend! read more

As a current tenant I am glad that I reserved my assessment instead of posting a review upon move in as requested by Mangold. My initial experience during the leasing process with Erika was pleasant. However, since then I have had some less than pleasant interactions with Steve the property manager for the unit I rent. He is unprofessional, condescending, and is a poor reflection of the company in my assessment. The first contact I had with him was when I moved in and as previously mentioned he was abrupt and condescending. More recently after being a tenant for almost a year I arrived home to a car parked in the one lane entry drive directly under the signage affirming NOT to block said fire lane. After several minutes I beeped and his response was to refuse to move forward and turn around and instead require me to back up so that he could move. When I questioned why he was parked there, he failed to identify himself, nor did I received an apology. On the contrary, Steve began to question me about whether or not I was a tenant and proceeded to condescendingly state "Have a nice day." The most recent and increasingly unpleasant interaction occurred yesterday (Sunday) mid morning when I receive a loud knock on the door. Initially no one responded or identified themselves. Upon a second request he finally identified himself. When I open the door I was greeted by Steve who appeared unshaven and disheveled. He questioned whether I had a water leak. I confirmed that I had no leak. He continued to question me, inquiring about whether a plumber had already knocked on my door. I again affirmed having not been contacted and having no leak as he continued to ramble. I finally asserted that I was preparing to leave. He appeared unnerved and asserted that he was only there because of a purported emergency, "having keys to my unit," and because he lived across the street. He then departed the porch and had a conversation directly below my unit with a somewhat nefarious looking man before they both departed. I was never contacted by phone which feel untoward. Additionally, I pay the water bill for this unit so them being alerted to a possible leak before me is very unlikely. I agree wholeheartedly with many of the older posts and assessment of Mangold. Unfortunately, the challenging housing situation on the central coast appears to have emboldened this management company to view tenants as replaceable and their requests for new tenants to complete a post upon move in has offset previous and less than favorable assessments and their overall rating. I urge anyone who is looking to rent to take all of these reflections into consideration. I will continue to provide reflections of my experience as a tenant to provide a more comprehensive view the spectrum of tenant experiences. read more

We've been living in a Mangold property for a few years now, and they have always been quick to fix things and easy to work with. The ladies who answer the phone, Maria and Olga, are very nice and professional and take care of what you need or transfer you to where you need to go. A lot of the properties are not pet friendly, but that isn't their choice. I would give Mangold a call and give them a try. The rental rates won't break the bank. read more

I worked with Erika and Brian at mangold to rent a house in the area. They were very responsive and facilitated my family getting moved in on a short timeline. I appreciated that they understood military clients as they reviewed my application and got me processed. read more

I am still searching for the perfect home but I have to give a shout out to Erika Y. Mazzocco she is driven, focused and caring. Defiantly proactive. I defiantly feel like she genuinely cares and wants to find us a good home. She has answered my million questions and has had an answer for all. Crossing our fingers we find a good home that fits our family size and budget again in Santa Cruz and surrounding areas feels nearly impossible. read more

I had rented from Mangold property Management I wanted to put on record that Ashley Blackmon has been of a constant delight. Few of the qualities that Ashley exhibited during my association as a customer were respect, compassion, empathy, promptness, and professionalism. I highly recommend Mangold property management. read more

Worst experience I have ever had with any property mangament company!!!! From the rental property to the customer service this business is by far the worst business. I have only been in this rental property house for 6 days and I have numerous incidents and issues already. This high end rental house ($4400 per month) was advertised as "move in ready" which clearly was not move in ready. The day I moved in I found out the refrigerator was broken and a new one was to be delivered the next day. I drove 4 hours to get here and I had groceries that needed to be refrigerated. I ended up throwing 3 large bags of food away. The communication was very poor from Mangold Property Management. If they knew the refrigerator was broken the day before I came they could have called/emailed me and informed me that the refrigerator was broken, a new one was coming in a couple of days and not to pack any perishable items for there is no place to store them. I could have given my 3 bags of food away rather than packing it and letting it spoil. Besides the broken refrigerator there was no microwave in the kitchen. 6 days ago when I signed my lease I was told a microwave should be coming but they had no clue when it is suppose to get here. 6 days later and still no word on the microwave. Dennis the manger of Mangold Property also told me that the place would have a full clean from top to bottom before we moved in. That was not the case. In the master bathroom, old urine was clearly visible around the bottom base of the toilet. The carpets were so old and the smell was so bad it made me nauseous. We called Mangold Property and they sent someone to wash the carpet which was nice, but this should have been taken care of before we moved in. The bedrooms are all upstairs and the 2 bedrooms where my kids sleep are connected to an outdoor balcony. The balcony doors in both bedrooms do not lock which seem like a serious safety issue. My kids are 3 and 5 and I do not want them having free access to a 2nd story balcony. I temporarily solved this issue by placing both of their dressers in front of the balcony door preventing the door from swinging open. There were also these old armoires that are broken, wobbly, and tilting heavily to one side that could have been a disaster if it were to fall. They weren't attached to the wall and the most of the pieces were all broken. They have removed one of the the armoires to the garage and their still is one more upstairs that needs to be removed. So instead of having an advertised 2 car garage it's really a 1 car garage because of the furniture that was left over. The oven had a broken knob so we could not turn the oven on. STEVE ( horrible customer service) from the Mangold Property was sent to my rental to do an initial inspection today. He figured that we would not use the griddle as often so he removed that knob and placed it where the broken oven knob was. The knobs have different numbers on them so that quick fix did not work. It actually just filled the house with gas. I mentioned to him that the whole house smelled like gas now and he replied, "I don't smell anything". I complained as well as my 5 year old that we smelled gas around the whole house. I opened all the windows and told him he needs to call a professional to take a look at the oven. Steve was very RUDE and argumentative. It seemed like he became more frustrated as we pointed out everything that we found was an issue in the house. He left 1/2 way through the inspection and SLAMMED the front door! Steve is the most unprofessional employee I have ever met. Clearly, I was also upset because of the gas situation in the house so he said I'll come back another time. I told Steve that I do not want him ever returning to my house and to send some one else over to do the initial inspection. Now I need to clear my schedule out again to meet another employee from the company when ALL of this should have been done before we moved in. Once again, advertised as "move in ready". Time is very valuable and in the 6 days that I have been here I had to be here for the refrigerator delivery, then the next day for the carpet cleaning, another day for a wasted 1/2 inspection and another day for the other inspection and another day I need to clear my schedule to meet the microwave delivery whenever that may be. I just don't understand how I'm paying $4400 a month for a rental house that was advertised as move in ready. No refrigerator, no microwave, dishwasher that isn't working correctly, 80% working oven and furniture that can be easily tipped over. Just for pure safety reasons, I do not recommend Mangold Property. If Mangold Property was thorough in their part 100% of these issues could have been dealt with before a tenant moved in. DO NOT USE MANGOLD PROPERTY! DO NOT USE MANGOLD PROPERTY! DO NOT USE MANGOLD PROPERTY! read more

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I was able to move into my apartment within a few days. Everything was done remotely, which was very helpful. I will continue to review over my 12 months here, but so far the apartment is clean and well kept and the property manager was very interactive and helpful. read more

Yes, the cost is fine, maybe less than many others in the area. BUT.. 1st tenant lived there for 10 years. The home was renovated to pristine condition, prior to renting. Per my contract, there would be scheduled inspections by Mangold's team. When he moved out, I found he was a hoarder, most everthing inside the home was destroyed & required about $10, 000+ in repairs, with a down time of several months before able to rent again. Mangold "begged" for another chance, blaming it on the employees Tenant #2 After 3 years, tenant complained of odor. Mangold's "rep" said it was a dead animal under house & it would be fine. Disgruntled tenant called me & I asked Mangold to pump septic tank to solve the problem. A week+ later Mangold had not set it up..I was going to Europe for 3+ weeks, so I called Mangold asking they set it up asap. When I returned, it was never done. Renter had moved out, purposely did damage to house (holes in walls, dents in refrigerator & stove, took light fixures & even garage door opener). Mangold gave them deposit back in full, to keep them from suing. I had about $15-20 thousand in repairs & fines from county & health dept, to get it rentable again. MANGOLD DID NOTHING read more

This company does not answer emails or phone messages. They also did not have virtual tours or photos of a rental I was interested in. When I finally called and got someone on the line she told me they just take applications (for a fee) and will rent sight unseen. This is a racket: they don't return your application fee and are basically just pocketing the money from applications without even considering inquiries. They had multiple approved applicants, suggesting they are collecting fees from people they don't even intend to consider. I wonder if property owners know the agency is operating this way. Their unavailability raises questions about how to contact your landlord in an emergency as well. read more

I've had a few property managers over the years Mangold is the worst. They talk up a big game but do not follow through especially with safety issues I'm very disappointed and will move as soon as I'm able read more

I have used Mangold Property Management for over 10 years. They are by far the best management company in the Monterey area. They are truly a full service property management team. They take care of the day to day for the properties and keep me updated on any concerns and what they are doing to fix it. Out of the 5 different properties they managed, I have never had a vacancy for longer than 30 days. The renters are also vetted and I have never had any issues with any of the tenants they placed. I would highly recommend Mangold for all your property management needs. read more

Erika and Dennis were extremely supportive in helping us get into our house. Very professional and friendly staff. I would recommend this property management company to everyone:) Update: Best experience I've had with a property management company ever! Even paid our deposit in full read more