Great to work with -- always quick to fix any issues. Friendly and professional staff.read more

Excellent service from the staff- by phone and in person! From the first phone call, to the…read moreapplication process, to getting the rental. I appreciate the prompt communication they provided. Thank you!!

Buying my condo was one of the biggest financial decisions I've ever made back in 2019, and having…read moreAllison at Sterling Property Management has given me incredible peace of mind. She is professional, knowledgeable, and always looks out for my best interests. I've been with Sterling for now seven years. Best decision I made. Most recently, she saved me a significant amount of money by resolving a washer issue instead of replacing it. I completely trust Allison's judgment and know she'll always make the right decisions for my property. She truly is the star agent at Sterling Property Management. Thank you, Allison, for your hard work, professionalism, and genuine care. I highly recommend Sterling because of you!

I'm so disturbed by the fact that this house is completely infested with mice. While moving my in…read morelaw out there were mice everywhere. One week later and the house is listed for sale!!! If anyone is looking to purchase 400 Sonoma Ave. in seaside please be aware that this company did not even bother to get rid of the mice! This company disgusts me. Not once did I ever receive a call back or any communication from them in any way. They have zero cares for people. Also, the gas line in the kitchen and fan for the oven I believe are illegal and not up to code however they had zero problems renting it to the elderly. In response to the owners reply. The rent was $500 when you guys "took over the portfolio". You guys jacked the price up so high in such a short amount of time that it is absolutely in no way a reasonable price. If you deem it unrentable then no one should be paying $1,950 for it. That's absurd. I called a total of 5 times in the span of a month and left a voicemail every single time. I was never even once able to reach a live person. So check your messages and you will have all the record you need. You guys were 100% aware of the condition of the home. Not only did you demand tons of photos of the inside and outside of the home every 6ish Months but you also did several walk throughs inside and outside. Each time you guys deemed it rentable. That is not looking out for senior citizens that is abusing their inability to fend for themselves. Your company should be ashamed of themselves as well as the owner of this property.

Ashley and her professional staff have helped us so much over the past few years with our property…read moreneeds. I first encountered Wayland Properties as a renter. Ashley & Angie were very fair and easy to work with as a renter in one of their client's properties. This was not the case with certain "other" local property managers in Carmel. When it came time for us to seek assistance from a property manager for our own investment properties in Carmel, I knew right away who I wanted to choose for the job. We own 2 homes in Carmel Woods as well as residential & business rentals in downtown Carmel-by-the-Sea. As 3rd generation Carmel born & raised, we believe that being neighborly as well as being professional is important. Our properties were a lot of work to do by ourselves for so many years. We find that we can now travel and enjoy our time rather than dealing with all the rental details for those properties on our own. The amount of time that we now have to enjoy our lives is wonderful and well worth the cost of we pay for our new found freedom with Wayland Properties.

Im contributing a review as a former renter, having dealt with Melissa, Angie and Ashley. A lot of…read morethe positive reviews on here seem to be from the owners that Wayland provides a "great" customer service to. Almost all of the negative reviews are from renters. Be aware, Renters! Unethical, poor communication, lack of professionalism to do their job efficiently and one sided customer service. Renters to these 3 individuals are nothing more. They dont realize that renters are the ones that keep their business operational with cash flow. During our last few months before the lease expired we received a rent increase notice to roughly a $1,000 more than what we were paying. After a quick search in our area it was obvious that a number of houses for rent dictated a much lower market rent than what we were currently paying. We were basically pushed out so that the house could sit on the market for a future resident willing to pay the outrageous increase amount. Which was fine, Marina (The Dunes) isnt that great of a place anyways, so we gave 2 months notice and planned our move with plenty of time to spare for getting the house professionally cleaned including carpets and misc items. They asked if we could leave the garage shelving I had built and we agreed to. It gave them value, plus they used the threat that if I wanted to remove them that it would be a charge to repair unfinished garage walls, kind of a joke to me, so I said that's fine. Things seemed to be going ok, until we got a notice from Melissa basically asking for us to leave the house on 3 targeted days of the week so that they could ensure that during their tours that no one else was in there, to give the future residents time to see themselves living there. We had a dog and lived there full time, so I responded with something like that's not realistic for us, sorry. To which we were told they would just have to serve a 24 hour entry notice and make it work for them. Eventually we got past this issue but it was our first indication that things wouldn't be as smooth as we hoped. Skipping forward to our actual move out. Prior to posting this, I tried to contact Angie and Ashley for them to reconsider the charges but unfortunately they doubled down on justifying roughly a $1,000 invoice to do "light touch up paint" on one wall (2 marks) in the closet. So. Ive resorted to this. Below I will be including a paragraph from my email to them to share some insight of the context, to which Im sure Ashley will respond to this review with some kind of false facts to give herself the ego boost she needs. To Ashely and Angie; "I even went as far as taking pictures of the backyard for her (Angie) and taking measurements of the garage for one of the possible future residents. I managed to have the house professionally cleaned before our move out date and gave you early 2 week full access. You took all the way through the maximum time allowed to return our deposit despite how little there was to do, despite how much extra time you had. You hired a handyman to work beyond their limits because it made your job easier. You neglected to inform us that we accidentally left property (a large expensive mirror on the wall) behind and instead decided to keep it as permanent fixture for the house. How unethical is this? What was it that we did that made you decide to treat us this way? Absolutely nothing, that's just the character of who you two are." They will not give us the property back, I received a response from Angie that said the Owner of the house has made their final decision on the matter and the item will not be given back. My message to future renters, do not believe that you are valued. See through the fake smiles and empty words, they'll mean nothing eventually. We lived there for almost 2 years and paid rent on time, kept the house in nearly perfect condition, dealt with issues on our own. What else could you ask for from a renter? Good luck if you decide to rent with this group.

We bought a house in East Garrison with Help of Jennifer. She was absolutely one of the most…read moreknowledgeable, caring and conscientious realtors I have ever seen. She works hard, and is down to details. Jennifer is very attentive to our needs throughout the whole process helping us make the best decision to get what suited us the most. Than you, Jennifer! Your expertise and guidance made big differences. Your help is truly appreciated.

We sold our Seaside house with Amber and couldn't have been happier with how smooth the process was…read morethanks to her attention to detail, preparation, and knowledge of local resources to get everything taken care of. She was quick to respond to questions, kept us in the loop about what was happening and why, and continued to check-in with us during quiet periods and after the sale. We'd definitely work with her again if we had the opportunity.

We had a great experience renting with Monterey Bay Rentals! Our contact, Michelle Larkin, was…read morehighly professional, friendly, attentive to every detail and very communicative. All of our questions and requests were promptly answered and we were made to feel at home our entire stay. Rental property was exactly as advertised and there were no hidden fees or costs. Would gladly use this company again!

This business rents rental homes for tourists coming to the Monterey area. I am a local all my…read morelife. I found a place at 461 Reeseside Avenue that was reasonable to rent. I applied and made sure I had everything ready which was paying a non-refundable application fee. I paid it. The owner said "No", I didn't qualify. I asked if I could use another person as a guarantee and the answer again was "No". This place has been for rent for over 6 months now. I consider it a fake rental. They receive your application and then are refused. I've reported Montereybaymanagement.com to the Better Business Bureau. The owner is making money off people who are looking for rentals. Be Aware. Jan is a thief in Monterey County

Carrie and her staff are such great people and management. Whenever I had any issues I brought it…read moreto their attention and they handled the issues swiftly and professionally. I rented for them for several years and I do not have any complaints towards them.

I would not recommend CPM based on my experience as a property owner. If I could, I would give them…read morezero stars. Throughout my time working with them, I felt that my concerns were not taken seriously and that tenant interests were prioritized over protecting my property. Despite a clear no-pet agreement, a dog was allowed on the property. I was informed that the tenants were advised by CPM to obtain a doctor's note identifying the dog as a "therapy" animal. Meanwhile, neighbors reported ongoing issues, including the dog behaving aggressively and attempting to get through the fence. At one point, I was told after an inspection that no dog was present. Later, when neighbors continued to report the dog being there, the explanation changed. I was told the dog belonged to the tenant's brother. Regardless, the dog remained on the property. The backyard sustained damage, and I was left responsible for repairs without additional pet fees being collected. There were also financial concerns. The rent increase never took place, I had to ask for it to be increased due to all of my expenses for the home going up. Additionally, despite the home being recently remodeled inside and out prior to tenancy, I continued to see charges for what I considered unnecessary repairs. I frequently had billing questions and accounting that didn't add up or make sense. Communication was another major issue. I was initially told by the business owner, Carrie, that neighbors would be provided with contact information in case of issues, but according to my neighbor, that never happened. I ultimately had to provide the neighbor with CPM's contact information myself so they could report the dog concerns directly. Working with the office staff was frustrating. It was often difficult to reach the assigned property management contact Susan Correa, and most of the time she did not have answers to my concerns. Eventually, I began emailing Carrie directly because I was unable to get clear answers. When I informed her that I intended to terminate services, I did not receive a response. Overall, I felt unsupported as a homeowner and dissatisfied with the service and communication. They do not care about your property, you have to advocate on your own! Based on my experience, I would highly suggest you to not pay this company for the WORST service!

I use Corral de Tierra Realty to manage my properties. Both…read moreEric the owner and Trinity that I mostly deal with are outstanding. They are both A+ business people and they take care of business the way it's supposed to be done. Very professional, thorough, and timely in every action I've had.

If you are looking for a rental I would stay away. They lied to us, they charge a lot for units…read morethat are incredibly old and they barely maintain and in my experience they are just not nice people to deal with. The only redeeming thing was that the complex manager, maintenance guys and neighbors were really nice. Non of them ever had anything good to say about Eric, so there's all you need to know about them as a company.

A&D property management has been by far the best management we have worked with while renting…read morehomes on the peninsula for a number of years. Always available if for some reason we needed something, Worked quickly into fixing any problem we may have had! Unfortunately, the home we lived in the owners wanted to sell the house, so we had to move out. Under the circumstances Jim and his staff did everything they could to make the moving out process easy! I hope oneday we will be lucky enough to use them again as are property manager. I would definitely reccomend using them as a property management either to rent a house or to have them list your house for you. Very professional!

Run down property, building. Bad plumbing, electrical, and they go up on the rent every year 10%read more

Ashley was quick and efficient in helping me find a beautiful apartment for my daughter whom goes…read moreto college in the monterey area....its hard when you live far away and she made it so easy and stress free..I cant say how much I appreciate Ashley and her team helping me out..my daughter is so happy...definitely 5 star service..thank you!

-BEWARE- Of Mangold Properties DO NOT apply at the Hillcrest Apartments in Salinas located on Perez…read moreStreet. If you are OK with neighbors drinking and being loud then this is the apartment complex for you. If not, look else where. I had filed a complaint regarding the loud neighbors upstairs. Drinking and partying every single night. After I filed a complaint, I was being harassed by Jesse, the property manager and all the tenants upstairs. Jesse wouldn't even talk to me after the complaint. It became awkward, and I was unable to approach him. I have heard him talk about other tenants. Even after jackson the owner told me that the complaint was going to be anonymous it never was. Jesse also drinks with the tenants. I ended up moving out the 3rd month. When I first moved in, I asked Jesse about the handicap parking my bf has M.S., he sarcastically told me that no one in the apartment complex "was handicapped". It's actually California state law. Our apartment was old and had a moldy smell and people are constantly moving out. We were still getting packages and letters from the previous tenant. We told Jesse and all he told me was it's my friend. And don't count on getting your security deposit back. They are a bunch of con artist thieves. My mom and I left the apartment clean because it wasn't cleaned by "professionals" when we first moved in and we still were charged 295 for a cleaning and 350 for painting after Jesse told us that we were getting all our security deposit back. The owners will literally charge you for anything when it's their fault for not up dating their own apartment complex. The apartments are ran down and need to be renovated. Save yourself a headache and apply somewhere else. I will say that the girls in the office were very friendly and nice including Ashley. Everyone deserves better. I didn't believe the reviews on here at first, but now I do. Mangold Properties is a JOKE.