Terrible response to Issues pertaining to Property Management, I have been a tenant for over 12…read moreyears and trying to get anything resolved with our Leased Spaces is impossible. The Company has refused to address ongoing issues with Leaks, inoperable Leaking, Sticking front Doors. The Company is just a Barrier between the Property Owner John Dilks and the Tenants. We have been waiting for 3 years to get decaying front Doors Replaced and they keep telling us the Replacements are too expensive and all they are willing to do under the owners direction is to Bondo and Paint. Lets Face it with a Property that is over 60 years old your anticipated replacement has far exceeded, the return on the investment has been tenfold. The maintenance charges are exorbitant and its probably time for an audit to actually see where the $$$ is going. It's really a shame that These Companies can coexist amongst the Community who represent themselves as Community Banners and do actually nothing to improve the Community for which they were established to help preserve.

I would strongly advise not using this company. They are rude and unresponsive to emails, texts, or…read morecalls. I don't ever write reviews, but they have provided the worst customer experience I've had when dealing with short term rentals.

Excellent service from the staff- by phone and in person! From the first phone call, to the…read moreapplication process, to getting the rental. I appreciate the prompt communication they provided. Thank you!!

My two friends and I originally rented from San Carlos Agency in the midst of the pandemic while…read moreworking as travel nurses at a nearby hospital. They were extremely warm, gracious, and kind from the very beginning, and a pure joy throughout such a difficult time. Natalie went above and beyond to provide us with exceptional properties to choose from and worked to help us find the perfect oasis- just a few blocks from the beach! She accommodated our every need along the way with a genuine smile, as did all other staff members with every interaction. After deciding to return to Carmel for another hospital assignment, Natalie was the first call I made! San Carlos once again did not disappoint and has made my time in Carmel so memorable.

Vintage took over after the original owner retired. Lying on contracts to renters, we got one and…read morerenter a different one. Found the handyman living in our house when it was vacant. The cleaning crew was a very young south americian who didn't speak english.

I really don't like to leave bad reviews however I felt it was necessary for others to know what to…read moreexpect. I was looking for a vacation rental for 3 months in Carmel By The Sea.. I contacted vintage property during the week to inquire on a vacation rental as they have no pricing or available dates on their website, I received a response asking for more information and I provided it almost immediately . Well that's as far as it went, I have not heard back, not so much as a I'm sorry we have nothing available or we are extremely busy and will get back to you soon, nope absolutely nothing! I have sent 3 follow up messages and even called and still no response. I'm appalled at the lack of follow up and response and one can only assume they must have so many customers they don't need another one.

Recently hired this company to rent my house out and it turned into a nightmare…read more Poor communication, poor overall management If you have a home your trying to rent out there are much better options than this one! Our realator Michael Wiederholt simply lacks the communication skills and common since

We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

I've referred many people to Goldman property management and each person has been satisfied. They…read morealways make sure each client is taken care of. Great company that I will definitely recommend in the future.

I called Zac Goldman regarding property management questions. He was very helpful and…read moreprofessional. My husband and I are looking forward to meeting him and possibly doing business.

Over many years have had outstanding service. Often above and beyond the call from most property…read moremanagers. Excellent, I highly recommend

Just received our check from Small Claims' Court, and we are awaiting resolution to a Department of…read moreReal Estate formal complaint. Why? Start with bait and switch tactics to entice us into the property in the first place. None of what was promised ever was delivered, namely front yard landscaping. We lived with dirt and gravel as our "curb appeal". We also moved into a home with a broken garbage disposal, the second bathroom with a faucet that could not be fixed (it was very old and leaked constantly, but could not be repaired) and eventually, an intake pipe for the washing machine that burst and flooded. We paid for the repairs for all of them....or else we simply had to live with the inconvenience. Continue with unannounced visits to our home, some while we were at home, and some while we were not at home. This tactic is both highly illegal and highly unethical, and the real question was not how many times did we catch Vivian do this. The real question is how many times did she get away with it. Her excuse: she suspected we were renting out the property on short-term rental sites. If you suspect we are overly dramatizing this treatment, google Monterey County Court Case #M131328, filed March 16, 2015, outlining essentially the same tactics, for which Vivian Kent/VK Associates again lost in court. When we moved into the property, it had not been painted. We painted it both upon arrival and departure, and still was charged for repainting when we left because we did not use a "professional" painter. Same for cleaning. Supposedly, the home was re-cleaned after our cleaning crew cleaned it. I suspect both charges were attempts to simply take the deposit. We went to Small Claims to solve the issue and won a partial refund. We have also filed a complaint with the DRE, as illegal entry is a gross violation of any lease contract, highly unethical, and completely unprofessional. Rent from this disreputable company (Vivian especially) at your own risk!

I am very satisfied with Cal Property management. They are very fast at processing the…read moreapplications. I got approved for a unit within one week and I was surprised at how fast they are. I highly recommend this to anyone who is searching for a place. Also the manager Susan and Staff are very friendly and helpful. They are the best housing property management I have ever known.

I would not recommend CPM based on my experience as a property owner. If I could, I would give them…read morezero stars. Throughout my time working with them, I felt that my concerns were not taken seriously and that tenant interests were prioritized over protecting my property. Despite a clear no-pet agreement, a dog was allowed on the property. I was informed that the tenants were advised by CPM to obtain a doctor's note identifying the dog as a "therapy" animal. Meanwhile, neighbors reported ongoing issues, including the dog behaving aggressively and attempting to get through the fence. At one point, I was told after an inspection that no dog was present. Later, when neighbors continued to report the dog being there, the explanation changed. I was told the dog belonged to the tenant's brother. Regardless, the dog remained on the property. The backyard sustained damage, and I was left responsible for repairs without additional pet fees being collected. There were also financial concerns. The rent increase never took place, I had to ask for it to be increased due to all of my expenses for the home going up. Additionally, despite the home being recently remodeled inside and out prior to tenancy, I continued to see charges for what I considered unnecessary repairs. I frequently had billing questions and accounting that didn't add up or make sense. Communication was another major issue. I was initially told by the business owner, Carrie, that neighbors would be provided with contact information in case of issues, but according to my neighbor, that never happened. I ultimately had to provide the neighbor with CPM's contact information myself so they could report the dog concerns directly. Working with the office staff was frustrating. It was often difficult to reach the assigned property management contact Susan Correa, and most of the time she did not have answers to my concerns. Eventually, I began emailing Carrie directly because I was unable to get clear answers. When I informed her that I intended to terminate services, I did not receive a response. Overall, I felt unsupported as a homeowner and dissatisfied with the service and communication. They do not care about your property, you have to advocate on your own! Based on my experience, I would highly suggest you to not pay this company for the WORST service!

Absolutely unacceptable experience…read more Pacific Grove Rentals canceled my confirmed reservation twice, both times claiming a "pricing error." Not once, but twice. At that point, it stops feeling like a mistake and starts feeling like a complete disregard for customers and their travel plans. I had already invested time planning my trip and relied on the reservation being honored. Instead, I was left scrambling to find alternative accommodations while rates elsewhere had increased. A confirmation should mean something. Apparently, with Pacific Grove Rentals, it doesn't. What is most concerning is the lack of accountability. Rather than standing behind a confirmed booking and making the situation right, the reservation was simply canceled, leaving me to deal with the consequences. That is not how a reputable vacation rental company operates. The entire experience felt unprofessional, unreliable, and incredibly frustrating. If you value your vacation plans and don't want to risk having your reservation canceled after you've already made arrangements, I would strongly recommend booking with a different company. A company's true character is revealed when something goes wrong. Based on my experience, Pacific Grove Rentals failed that test completely.

When you give them your deposi, do not assume you are getting it back. We lived in this house (510…read moreCarmel Av in Pacific Grove) for $4,500 per month for over two years and they kept a large chunk of our deposit, despite the place being cluttered with lots of dirty items from previous renters. Every morning, you could hear the neighbor coughing at 5am, so we slept poorly. None of tvs worked, but then they blamed us for it--not a 20th century smart tv. If you don't want to lose your deposit and do want to get good sleep, do not stay here. I am writing to formally dispute the $1,430 deduction from my security deposit for cleaning services, including carpets and windows. Under California Civil Code §1950.5, landlords may only deduct for cleaning necessary to return the unit to the condition it was in at move-in, excluding normal wear and tear. After two years of tenancy, standard carpet wear and light dust are to be expected. Unless there was damage or extreme filth -- which I contest -- these cleaning charges appear excessive and unjustified.

Karen Lewis walked up to me at Carmel's annual Concourse d'Elegance and offered me a nice…read morecappuccino coffee. She was super nice to my dog "Speedy" and well, such a warm and likable person. Just a few yards away, I could see her brokers office DAVID LYNG and inside, wine and cheese was offered. Karen herself, has her office in Capitola, California, but to come all the way to represent this brokers office, is very much kind and shows how all of us are trying to get the housing market back on track. David Lyng offers homes for sale and will sell homes in the local vicinities. A great location, a fantastic team. I will certainly think of them when its time for me to recommend a realtor team.

Usually buying or selling a house is a painful process so do yourself a favor and call Karen Lewis…read morewith David Lyng Real Estate. We live in Idaho and had to sell a home in Carmel Valley. Our friends in Carmel had heard many good things about Karen so we took their recommendation. We really didn't know anything about the California housing market but felt comfortable in Karen's competent hands. It was at a time when buyers were trying to low-ball offers but Karen kept our confidence up, and the price where it should have been. We sold our house quickly and the closing was smooth. Karen is also a pleasure to work with. We always looked forward to hearing from her and hope to do business with her again. Thanks Karen.