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    SunBay Apartments

    3.4 (27 reviews)
    Closed 9:00 am - 6:00 pm

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    Ask the Community - SunBay Apartments

    Review Highlights - SunBay Apartments

    One time our heater gave out and Connie put us up in another apartment until the heater was fixed in our unit.

    Mentioned in 9 reviews

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    The Chateau Apartments - Chateau

    The Chateau Apartments

    (11 reviews)

    I don't know if this Apartment complex is currently on here, but TJ if it is correct me and point…read moreme in the right direction!!! I was a tenant for the last 2 years and let me tell you!!!!! This place is AMAZING. It has so many incredible features you would not believe it........... I lived in the "queens spot" upstairs center apt. overlooking the most incredible ocean view of my lifetime. I would have never left if it hadn't have been for my grandmother needing my immediate care and housing....... turns out I regret even buying a house now and wish I were still there. Nonetheless.... Centrally located only 2 blocks from the most amazing rec. trail, downtown, cannary row, shopping, restaurants, aquarium...... clean, great management/maintenance...always friendly and on top of everything. NO COMPLAINTS EVER. I would go back if I could get out of buying this house!!!!!! I would recommend this apt complex to my best of friends and family and my time there will be sincerely remembered as one of the best of my life. (did I mention ocean views ?!) wow! (and great neighbors)

    This place is a great place to live. It has a great location next to restaurants, Cannery Row,…read moregrocery stores, and a recreation trail on the coast. Some apartments have views of the ocean and fireplaces. For the price it really can't be beat. The carport and storage is a huge plus as well since we can store things in their that would normally clog up a closet in our apartment. As for Cali B. (below) Welcome to the California coastline. Things get moldy and if you don't know that you soon will. You live a block from the flipping ocean. Get off your high horse, you sound stuck up. And from the looks of it you use yelp only to write bad reviews. I hate those Yelpers! I'm glad you moved out. boom. The apartments are clean, quaint, quiet and the people here are cool as well. I love BBQ'ing on my deck. Never heard a dog bark once. The landlords are extremely attentive and take care of requests ASAP, like a text.... then knock knock. Scary fast. With Happy Girl Kitchen next door how can you go wrong!

    The Independent - new stove

    The Independent

    (11 reviews)

    We have lived here for 10 years. We are leaving. The place has been bought out and the maintenance…read moreand cleanliness has ceased to exist. A storm took our screen almost 2 years ago and probably a dozen requests to replace it, has been ignored and we are really tired of mosquito bites and flies. Nicole was wonderful but she is no longer here. We are in a studio so we have had nothing but trouble with the laundry room and we have had trouble with the hot water situation as well. Caio the Independent.

    Called in late August regarding an apartment that was advertised to become available on September…read more16th. I wanted to view it. The person who answered the phone said ,"It's not available yet." and that was it...no offer to make an appointment for me to view it, no offer to put me on a waiting list, or anything. Shortest conversation I've ever had with a property manager who supposedly has an apartment for rent. I ended the call by saying, "OK I guess I will call back later." Click. I called back again on September 4th to see if I could make arrangements to view the apartment and no one answered the phone, so I left a voicemail. I received no call back. September 5th, I e-mailed using their contact form on their website stating my desire to view the apartment. They had posted a notice on their website that the apartment that was advertised as not available until Sept. 16th was no longer available. So I asked if the apartment was not yet occupied, if I could view it to see if I even liked it enough to be placed on the waiting list. I never received an e-mail response or phone call back. After 3 tries at communicating I lost all interest in dealing with the Property Manager. I can only imagine what it must be like to try having a maintenance issue resolved. 1 star

    Monterey Townhouse - Beautiful clubhouse! Free coffee everyday.

    Monterey Townhouse

    (39 reviews)

    Beware!!! I moved…read moreinto this apartment complex in August 2024 with high hopes after a promising tour. Unfortunately, that optimism was short-lived. This place has been nothing but a constant source of frustration, and I feel compelled to warn others before they make the same mistake. Let's start with the hidden fees. After paying over $100 in non-refundable application fees, we signed our lease only to discover that we'd also be paying for pest control, sewer, trash, and water--none of which were clearly disclosed upfront. These "additional charges" have averaged $250 a month on top of rent. Last month alone, we were charged $190 just for water--and there are only two people living in our unit. We are extremely conscientious about usage, and we don't even drink the water or use it for ice or coffee because we've seen brown sediment in it multiple times. I've reached out to both the property manager and leasing agent asking how the water and sewer are measured--crickets. No response, which is unfortunately all too common. It takes over a week for them to respond and address any of my concerns, if at all. Meanwhile, the grounds are infested with spiders, slugs, ants, and we had multiple COCKROACH encounters when we first moved in!!! So what are we paying for in "pest control"? That's a mystery. Perhaps the excessive amount of visible rat traps. We're even charged a $6 monthly fee just to compile the bill for these "services." Maintenance has been a disaster. When we first moved in, the thermostat was set to Celsius. Maintenance told us it couldn't be changed--Google proved otherwise. During a so-called "annual inspection," a maintenance tech left a solo cup full of master keys on our doorstep while he worked inside. Anyone walking by could've grabbed access to every unit in the complex. Completely unacceptable. A few months ago, a water main broke during a rainstorm. I called emergency maintenance--they showed up, shrugged, and said they'd "call a plumber tomorrow." Rain was pouring and flooding was imminent. I ended up calling 911 and the fire department had to come out to shut off the water and prevent further damage. Even they were shocked it hadn't already been handled. There's more. A neighbor's door lock malfunctioned. Maintenance replaced it with a used door, in the middle of winter, and didn't even bother to install weather stripping--leaving a 1-inch gap under the door for cold air and pests to flow freely. That was over a month ago, and it's still not fixed. When we moved in, the leasing office was open Monday through Saturday. Now it's only open four days a week. Security patrols that used to come by twice nightly (after a string of car break-ins) were silently discontinued about four months ago--with no notice to residents. The walls are paper thin--we hear everything our neighbors do, and when they use the stairs, it feels like they're stomping through our living room. The windows are ancient single-pane originals from what I can only guess is the 1960s. They sweat constantly, and we've discovered black mold on our clothes, pillows, and window frames. Cold drafts leak in all winter long, and the moisture issues are beyond unacceptable. We inquired with the leasing office in January if there were an option to replace the windows. The informed us that it wouldn't be possible until at least April...and here we are at the end of April with no resolution. Our lease runs until September, and we are counting down the days until we can move. I wouldn't recommend this complex to anyone. It's overpriced, poorly managed, and increasingly unsafe and unsanitary. Do yourself a favor--look elsewhere.

    At the end of January, I started to discover a sand-like substance on my bed. On February 3, I…read morediscovered this was a sign of termites and notified the complex immediately. Someone had to come to confirm that it was termites, and this did not happen until February 12. On February 14, they had someone come in to address the termite issue. The solution was to inject foam into the areas of the roof where the termites were discovered. That evening, around midnight, water started falling from my ceiling into my bed. I called emergency maintenance, and they told me there was nothing they could do and would address it the next day. Allegedly, no contractors were interested in attempting to fix this, as they would be assuming more liability than they are comfortable with. Finally, maintenance came to attempt to fix the problem. That night, it rained on me again. Although the leak was significantly improved, it was not fixed. On February 20, I had been offered no resolution, no compensation, and zero assurance that this situation is being handled. While I would like to believe this was a one off, it seems difficult to believe as when my sink was flooding in November, they had a plumber come and for the next week I kept being greeted by human feces in the car port where I park my car. Additionally, my single pane windows let in a ton of cold air and it is extremely difficult to keep my apartment warm. I had a PGE bill over $300. They have offered to replace my windows. Now in May, since I moved out- the windows have still not been replaced. While I enjoy staying at Monterey Townhouse, I cannot in good conscious recommend this complex to anyone, as any problem is sure to be neglected, and you may find yourself cold and wet inside your own home, or perhaps surrounded by feces. Office staff and Renee are good people and did their best. Have nothing negative to say about them. Cheers. (I did send this review to the regional manager and said I would love to not post this if he was able to fix the situation and his response was to tell me that I was sounding threatening. Hi Johnny!)

    Bay View Community - Living Rooms

    Bay View Community

    (17 reviews)

    Moved here in 2016, looking for a temporary home until our preferred apartment became available…read more Once we settled in the intangibles overtook the pro's of Preston Park. The park like setting and space all around was huge. The courteous staff in the office and maintenance were awesome. Neighbors were the best part of living here! Also loved the different cultures and festivities!!! We will miss it here!

    There is really no perfect house and it does matter how you care for where you live! We have been…read morehere for 14 years. The Team at Bay View Community work hard to make our community a sweet place to live. I have felt safe mostly letting our children ride their bikes, walk to friends house and play kick ball on the green patch by our office. Our little casita here @Bay View community continues to be called home. BVC staff has moved mountains, valleys, and rivers in getting it right. The crew is always respectful and kind. As a resident we have agreed to maintaining the appearance of our yard and making sure we don't keep eye sores. On the flip side, BVC comes to repair any repair request we may have. (bathroom fridge, dishwasher, stove, kitchen disposal etc) The valleys seem to do with the cool, moist weather we're in that contributes to some household cleaning on our part and skeletal repairs on the part of BVC. Overall what beats to living in an affordable home on the greatest meeting of land, sea and sky- the Monterey Peninsula.

    Monterey Pines Apartments

    Monterey Pines Apartments

    (95 reviews)

    They are completely dishonest. i just gave a reviewed for them, mistakenly, on Monterey Pines…read moreMOTEL. i would just advise people against going there. There will be constant noise from apartment renovations. THEY will NOT tell you before you move in that your neighbors are leaving and that they are going to be drilling, knocking down terraces, etc., right against your wall--they are in a process of demoliishing one apt. after another. Furthermore, they will always find an illegal way to keep your security and probably tack on more expense. They were supposed to change a portion of my carpet--it was in perfect condition. $200, they said, for one stain---Suddenly i have a bill for $1000 PAST my $700 security deposit and by that time i had left CA. They RUINED my credit report with their dishonesty, all because i did not take them to court as i should have at the time. Buyer, beware!!

    Do not live here - I moved out November 2023, due to worms leaking out of my bathroom pipes under…read moresink. These greedy slumlords are aware of the water issues- they are paying someone to inject corrosion control into the drinking/bathing water - DO NOT RENT FROM BLVD PROPERTY / Monterey Pines Apartments Glenwood Apartments water is being injected with Corrosion control chemicals - worms were coming out of my bathroom drain pipes - The water trashed my hair - the water dried out my skin terribly - I had to get 7 gallons of water a week for bathing and cooking and drinking - They had a responsibility from the beginning of the contract to provide me safe habitat. They will lie and tell me you the pipes are being replaced - it's a lie at $250k per purchaser order - they are slowly fixing them - The maintenance men will tell you the truth BEWARE AND DO NOT TRUST AMY & JACQUI THEY ARE LIARS AND THE WATER IS EXTREMELY UNSAFE

    SunBay Apartments - apartments - Updated May 2026

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