Recently hired this company to rent my house out and it turned into a nightmare…read more Poor communication, poor overall management If you have a home your trying to rent out there are much better options than this one! Our realator Michael Wiederholt simply lacks the communication skills and common since

We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

I've been a tenant with CPM for six years, and overall I've had a positive experience. Jill has…read morebeen especially helpful whenever I've had issues with my apartment. She's always responsive and takes the time to make sure concerns are addressed. Most recently, I called the office with a question, and she followed up right away with a solution. I really appreciate how quickly she responded and how helpful she was in resolving my concerns. Thank you, Jill, for your professionalism and support--it truly makes a difference!

Creative Prop Mgmt., managed the ADU at my very elderly mother's property for nearly 12 years…read more Keeping the ADU rented helped us make it possible for mom to stay in the home she loved. Creative Property Management was very professional, skilled, reliable, dependable, and a pleasure to work with. We recommend them highly.

This review is also a response to the 1-star review by Arvand. I was one of the tenants involved…read more Cliffnotes: Sterling was excellent, Arvand: terrible businessman/human. There was one property, two units. Front unit: 4br, Back unit: 2br. Both newly renovated. I applied for the 2br with the intention of getting a roommate, since it was really expensive. I had the most professional lease-signing, walk-through and inspection I've ever experienced, all courtesy of Sterling Property Management. Could not have been happier with their service. Then the drama with Arvand started. Phase I: AFTER I had signed the lease, he tried to strong-arm Sterling into making me sign a different lease with a month-to-month instead of a 1-year term. I'm military, high credit score, zero foreclosures. So not only was this totally unreasonable (maybe he wanted my lease terms to be the match the 4br unit for simplicity?), but it was twice-illegal. I can only guess that Arvand flew off the handle in his totally aggressive and unprofessional way of doing business, because Sterling terminated their relationship with him, not the other way around. Phase II (has nothing to do with Sterling, but helps discredit the bad review): Since there were still workers onsite and I had 20 days compensated at the Navy Lodge, I was very straightforward: I did not mind waiting for the renovations to be completed before moving in. I was assured several times by Arvand and his mother, Massy, (who was managing the renovations?) that the unit was done. So I moved in. It was not done. It wasn't wired for cable, the windows didn't shut, there was no outlet for the dryer, and one of the bathrooms was unfinished. Even worse, Arvand's mother barged into the unit unannounced at all hours of the day. She was scatterbrained, and would task workers with things they'd already done, or didn't need to be done. Never remembered when we'd coordinated something and would show up several hours early and ring the bell 14 times. Not hyperbole. Complete mess. Also, pretty shady. She had Mexican workers sleeping overnight on the ground in the unfinished front unit (I'd bring them gatorade and snacks, I felt so bad for them and they were really sweet), people drilling and propping ladders up against my windows at all hours... it was mess. By the end of the month, after 20 days with no cable or trash service (apparently during the renovation, Arvand had violated the trash policy so bad that the city of Monterey placed a moratorium on trash services for both units), not to mention CONSTANT privacy and lease violations, I asked for $500 (20%) off the rent. It was an overpriced unit, the renovations prevented me from getting a roommate, and 20 days without trash, cable or wireless?? I think it was justified. Arvand's response: "no, but you can move out". Literally. So I sent him a lease termination form and moved out. This is my seventh apartment since the Academy: Arvand was by far the worst landlord: abrasive, arrogant, and sketchy. He treats tenants like crap, so I'm sure he's worse with PMs. Phase III: Sterling manages my current unit (downtown area) and they're fantastic. My oven broke and I've locked myself out twice (I guess I can be scatterbrained too): Sterling is always quick, responsive and professional. I'd recommend them to anyone. As far as the one-star reviewer goes: My old unit was next occupied by an adorable couple with a newborn; they moved out almost sooner than I did. Last I checked, both units are effectively frat houses.

I'm so disturbed by the fact that this house is completely infested with mice. While moving my in…read morelaw out there were mice everywhere. One week later and the house is listed for sale!!! If anyone is looking to purchase 400 Sonoma Ave. in seaside please be aware that this company did not even bother to get rid of the mice! This company disgusts me. Not once did I ever receive a call back or any communication from them in any way. They have zero cares for people. Also, the gas line in the kitchen and fan for the oven I believe are illegal and not up to code however they had zero problems renting it to the elderly. In response to the owners reply. The rent was $500 when you guys "took over the portfolio". You guys jacked the price up so high in such a short amount of time that it is absolutely in no way a reasonable price. If you deem it unrentable then no one should be paying $1,950 for it. That's absurd. I called a total of 5 times in the span of a month and left a voicemail every single time. I was never even once able to reach a live person. So check your messages and you will have all the record you need. You guys were 100% aware of the condition of the home. Not only did you demand tons of photos of the inside and outside of the home every 6ish Months but you also did several walk throughs inside and outside. Each time you guys deemed it rentable. That is not looking out for senior citizens that is abusing their inability to fend for themselves. Your company should be ashamed of themselves as well as the owner of this property.

When you give them your deposi, do not assume you are getting it back. We lived in this house (510…read moreCarmel Av in Pacific Grove) for $4,500 per month for over two years and they kept a large chunk of our deposit, despite the place being cluttered with lots of dirty items from previous renters. Every morning, you could hear the neighbor coughing at 5am, so we slept poorly. None of tvs worked, but then they blamed us for it--not a 20th century smart tv. If you don't want to lose your deposit and do want to get good sleep, do not stay here. I am writing to formally dispute the $1,430 deduction from my security deposit for cleaning services, including carpets and windows. Under California Civil Code §1950.5, landlords may only deduct for cleaning necessary to return the unit to the condition it was in at move-in, excluding normal wear and tear. After two years of tenancy, standard carpet wear and light dust are to be expected. Unless there was damage or extreme filth -- which I contest -- these cleaning charges appear excessive and unjustified.

Chad was very responsive and so helpful! From the first communication to approval took only 2 days!…read moreWOW! Thank you so much, Chad! : )

A&D property management has been by far the best management we have worked with while renting…read morehomes on the peninsula for a number of years. Always available if for some reason we needed something, Worked quickly into fixing any problem we may have had! Unfortunately, the home we lived in the owners wanted to sell the house, so we had to move out. Under the circumstances Jim and his staff did everything they could to make the moving out process easy! I hope oneday we will be lucky enough to use them again as are property manager. I would definitely reccomend using them as a property management either to rent a house or to have them list your house for you. Very professional!

Run down property, building. Bad plumbing, electrical, and they go up on the rent every year 10%read more

A property manager who is honest and has integrity…read more I have been a tenant with Central Coast Properties for just under a year. Any issues have been dealt with promptly and without fuss. Lance Monosoff is interested in ensuring the property is kept to a good standard and he is savvy enough to know a good tenant vs a bad one. I highly recommend Lance and his company.

I don't know about their property management, but I used Lance Monosoff, who is Central Coast…read moreProperties, as my broker to buy a house. Excellent, excellent service. He has been in real estate in the Monterey area for decades, and knows all the neighborhoods, what to look for and what to avoid, and so much more. He knows who the reputable tradesmen and loan officers are. He is super-knowledgeable, and willing to go the extra mile. Plus, once you make a purchase, it's not over: he'll help with other issues that come up, as he's able. Highly recommended, without reservation.

From start to finish, a long road, Craig and his team have been an incredible gift to us. We are…read morefederal workers overseas and the decision to purchase, leading up to retirement, was daunting. Aside from the obvious challenges of buying from overseas, the aftermath was complicated, to say the least. When we first engaged Craig and his team at Mangold, we believed that very minor repairs/renovations would be required before getting renters in. As these repairs progressed, it became clear that the work would be much more involved. While we weren't even technically clients, since it wasn't possible to have renters in the house, Craig made numerous trips to our property to check on the status of the work. When the months kept dragging, Craig personally intervened with our contractor and kept things on track. Again, this was all without earning a penny from our property and went on for several months. The repairs that Mangold assumed were completed quickly and efficiently and renters were in literally within days of completion of the project. It was the best news we'd had about our house in 10 months. We could not be more grateful to Craig and his team. Aside from the technical work, Craig recognized how disconnected we felt from everything and maintained constant contact with us. Every time we had a questions or possibly just needed to vent about the financial and emotional strain of the situation, he was there to reassure us and offer sound advice. He's a true expert in real estate, contractor work, and customer service. Without him, the house would probably still be covered in scaffolding. Thank you Craig and Mangold Property Management!

I've reached out with emails at least 4 times now to try and get my security deposit back. I went…read moreinto labor and have been recovering postpartum and was unable to come in person to pick up my security deposit. i never heard a reply to the email and it has been months and I still have not been able to get my security deposit back and remailed.

Thank You to Steve, Heather, Juan and the Entire Team…read more.... We Love our Beautiful and Peaceful Place in Monterey. We are So Grateful to be here, while our place in Malibu Burned. Thank You!!!

Poor customer service all the way around from receptionist to management. I have requested that I…read morebe removed from the lease and have provided all requested documents and now I cannot even get a return call.

Never will it have I recommend this company to anyone. 4 years renting from paramount properties…read moreand at 36 wks pregnant high risk I was forced to leave and coursed into signing legal documents without legal help on my end, paramount kept my 2k deposit and was not giving me a good recommendation to other renters and made me and my family homeless for a few months. I was a honest renter who always kept communication even when there was never any maintenance done and I was told I need to pay for certain repairs in the condo. Do not rent nor buy from paramount properties unprofessional greedy people who insulted me as a single mother personally mailing me letter putting me down as a single mother from Marie miller the owner. Shame on this company. -5 stars.

I rented for almost 5 years at 716 Tyler from Paramount Properties. In the past I rented from…read moreMangold and they where just a nightmare compared to this rental management property. I have also worked with better but that was through the military. I am not sure what renters are expecting, rent goes up every year, thats anywhere. Paramount raised the rent every year just about but never gouged us. They left proper notices before entering the home, answered inquiries if I had any, provided maintenance when needed and had a simple enough auto-pay system. Communication is key, I always made sure I communicated any issues or concerns. When I was able to buy a home I put in my notice, did the move out inspection. I didn't hire cleaners, I took time off work and cleaned and washed the carpets myself, we did small repairs but I know we left our mark in that rental we spent 24 hours in that house for almost 2 years just about. I did take my own pictures prior to move in and kept the original lease in file, documented the same when exiting and got about 40% of my deposit back (around 900). Frankly I think it was fair but if I didn't I have documentation to back it up. My suggestion to anyone is document, do the inspection and if you disagree go to court as it is your right but most importantly communicate and provide facts not opinions. Rental properties have rules, read the lease as it is a binding contract. Kind regards, CW