Third time I've had work done by the Top Shop. Quality product and exceptional install! Would…read moredefinitely recommend!!!

Quick responses and pro. Showed up on time to repair my carpet. Stretched hallway for no wrinkles…read moreor waves. When time to replace, I know who I will call

I brought a relative with me to check out flooring samples because we were wanting to change out…read moreour carpet. We worked with Ben and it left a bad taste in my mouth when we left. He was a total smartass with me and made me feel like an idiot when I started asking questions about the waterproof aspect of the flooring we were looking at. I asked if this flooring was water-resistant and he told me no, so I said "So any amount water will damage it?" And he told me water will damage any floor when it reaches the floorboards. I told him I understand that but if I spill water on the floor will it seep through and he said "Well you just have to use common sense". When I asked about if the warranty was 20 years or lifetime he said it would be 20 years for me (I'm under 30) but it would outlast my relative so for her it would be considered lifetime (my relative was in her 50's). At some point in the conversation he started talking about another carpet store in Cedar Rapids that was owned by the "ay rabs" (Arabs), he kept talking about how he has no beef with them and saying they were constantly "smoked" because of how much weed they went through. I don't think he was trying to speak badly about anyone but for being a salesman he was an asshole and borderline racist. Not to mention the quote he gave us was almost $900 more than the next carpet store we went to (and they offered better flooring). The receptionist was the only pleasant person we spoke to who made really friendly small talk as we waited for Ben to make copies. All in all I would not recommend this store

5 star flooring from Randy's we have beautiful vinyl planks laid in the office in august. However…read morewe choose to use a contractor and not Randy's for flooring. The contractor that does work at Randy's left glue all over our floor and claims after 3 visits to re check it that it's not his fault. The one thing he could have done was to come and professionally clean it for us. So our flooring has never looked new because dirt clung on the glue. Word to the wise use pay extra and have Randy's lay it not their contractors.

Randy's went above and beyond to make sure that our floor and carpets were as perfect as can be. We…read morehad several obstacles when it came to our baseboards, built ins and height difference. Randy's immediately called in a team of experts to come up with a new plan to make changes. I was so impressed with the professionalism, aim to please attitude and outcome of our floor. We LOVE our handwood floor, Spanish tile and new carpet. Thanks to Chris from Randy's especially. He worked hard to meet our deadlines and get us the materials and look we wanted even on his day off!

Helped me change from can lighting to a fixture in the kitchen. Also, replaced some square corners…read morewith bullnose. Great job, reasonable price.

I and another family member called twice to specifically verify that they did water damage…read moreassessments in between walls, ceiling replacement and the attic insulation before coming out to give an estimate for repairs. We were assured both times that he could do this. When he arrived, he was able to give an estimate ONLY for drywall repair. He then referred me to Orkin, who does not do water damage assessment. He has not sent the promised estimate for drywall work and it's been over a week. If you want an appointment, he only schedules online. He sent an email verification of the original appointment 1 hour before he was scheduled to be here. As I am not glued to my email 24/7, he didn't show up for the original appointment. It was only after he was a no show that I called after waiting 45 minutes for him He told me he didn't show b/c I didn't respond to the email! When he rescheduled for the following day during the call, it appeared it was a surprising, big deal for him to show up at an appointment without going online to make sure he showed up. This was a complete waste of my time. Make certain all you need is a drywall workman before calling.

Very bad customer service! It took three weeks to get them to look at my spa. I had to keep calling…read morethem before they eventually contacted me. When they finally called back, they sent a guy out with less than a 24hr notice so I wasn't able to be home. They were very expedient with sending the service call bill however. I hired another company that fixed the problem in less than 48 hrs from the time of calling him to completion of the job. His fee was half of what Pool Tec gave me as an estimate. I have three friends in town with hot tubs and I'm recommending they use this other company instead of FOOL Tech.

great experience from estimate to swimming to maintenance. We would highly…read more recommend Pool Tech for anything you need for your pool. Jason was our project manager and we can't thank him enough. call Jason for your projects

They were supposed to install a frameless glass shower door. They installed framed glass shower…read moredoor. My husband called twice yesterday and left two voicemails asking for a call back. They never called so he called again today and when stating we needed them to install the correct shower door the guy was extremely rude. He ended up hanging up on my husband and the issue is still unresolved. We just moved to Iowa and everyone has been so nice until dealing with this company. The communication, customer service, and professionalism is severely lacking.

Terrible communication. Would be weeks without any updates or an ETA. When I would call them for an…read moreupdate, it felt as if I was bothering them. Once windows were installed, they left one window unfixed. After a couple days passed, I called asking why it hadnt been done along with the others. I was then told they ordered the wrong size, and it would be at least a month until it was installed. I honestly dont know if they wouldve ever called me to tell me. Person I spoke with also used very colorful language. Silver lining is the windows do look good.

Great quality, value and service. We bought our blinds for our house many years ago and they still…read morestand behind them. We won't go anywhere else.

Have used Maka several times over the years. Jeff just installed in my new home today - they are…read morewonderful and perfect in every way. I love truly local companies. Not only is their sales office here - but their production facility too; blinds all locally made. They've been in the business longer than i've been alive - and they truly know what their doing.

This misogynistic company wouldn't even come out to quote my master bathroom remodel without my…read morehusband being home. Would they have worked with my husband if I hadn't been home? To my benefit, I found Jeff at Cedar Rapids Construction. He did a phenomenal job on the master bath and is now replacing my deck, patio door and kitchen remodel. What a disappointment this company is to our community.

Joel & Jeremy were so polite, happy, worked so well together making it a great experience to have…read morethem in our home. They also worked well with the plumber from Valenta which was great. They did a super good job. The bathroom remodel looks so beautiful. I had a question after a few days & they came to the house & showed me what I needed to do to make things work the way I wanted them too. Josh was great at this. We'd recommend them to anyone. They took 2 days to install but the job was much better than those 1 day installs. We'd give them a 5 star rating. Ron & Elaine Tatro