I and another family member called twice to specifically verify that they did water damage assessments in between walls, ceiling replacement and the attic insulation before coming out to give an estimate for repairs. We were assured both times that he could do this. When he arrived, he was able to give an estimate ONLY for drywall repair. He then referred me to Orkin, who does not do water damage assessment. He has not sent the promised estimate for drywall work and it's been over a week. If you want an appointment, he only schedules online. He sent an email verification of the original appointment 1 hour before he was scheduled to be here. As I am not glued to my email 24/7, he didn't show up for the original appointment. It was only after he was a no show that I called after waiting 45 minutes for him He told me he didn't show b/c I didn't respond to the email! When he rescheduled for the following day during the call, it appeared it was a surprising, big deal for him to show up at an appointment without going online to make sure he showed up. This was a complete waste of my time. Make certain all you need is a drywall workman before calling. read more