Our salesman was very professional. I discussed our family mask standard and he stated that it is…read moretheir policy for all employees to wear masks. He stayed in touch through the challenges of getting carpet shipments during COVID and the derecho aftermath. The carpet is beautiful! We will gladly use their services again.

Everything you expect from a business. Polite, expertise, good selection, fair prices, and follow…read moreup.

Quote was in a extremely timely manner and work started almost immediately , he was here to work…read morefirst thing in the morning and I doubt that he even took a break, his expertise and craftsmanship was obvious from the start , there is no one I would rather have do a flooring installation for me , his price was fair and his craftsmanship is unparalleled. I had him install a herringbone bamboo floor and it is flawless , no one could even give a quote because they didn't have the skills to do herringbone.. he did my entire house in less than a week by himself !

It's hard to find a craftsman who pay's attention to the find details of the work and always does…read moreit that way. You always find Keith doing that kind of work. Exceeded our expectations for sure. Professionally workmanship. I'm very happy with the work he did. I'll keep using Floor Frog for my home project in the future.

I used Christians Carpets for a home renovation project & I was so happy with the outcome! The guys…read morewere super helpful in the decision making process & will absolutely point you in the right direction. The showroom is beautiful & they have so many different options to choose from! Go check them out & support local! You won't be disappointed!

We gave them many opportunities to get it right. We asked the owner to come for an inspection, they…read moresent the same crew each time instead. First off, almost all of the flooring was installed askew. We asked to not have nail hole mudding or calk, they did both, poorly. The owner was very pleasant and immediately sent his crew back out and fixed the flooring. The trim is another story. The edges are raw and ill fitting. They did a "reveal" on some doors and on others chose to cut around the hinge instead. All in all, after asking the owner to come inspect it himself twice, sent the same crew out, not to mention the mess they left after. The owner offered to send them out a 4th time, but it seemed that each time it was worse (dirtier, soiled carpet) when they left so we declined. Also, if you have your air conditioning on, all doors and windows hang WIDE OPEN the whole time. We did pay them and we did get a discount but it was by no means a cheap job. If you don't care about the details, give them a call. It will be done-ish.

Adam did a great job. Good attention to detail and he came and finished the job when he said he…read morewould.

From the owner: Craftsmanship and quality that can’t be beat.read more

This guy is rude!!! He almost ran over my concrete…read morecontractor while backing into my driveway. We both had to get out of the way quickly. He knew we were there when he drove in. The way he talks to people on site and his employee are terrible. He was nice until he got the job, then turned very rude while on site doing the job.

Bought a condo and it needed to be remodeled. Jim from Ackley Floors came out and provided some…read moreideas and suggestions. Later he provided an estimate. I shopped around the Cedar Rapids carpet stores and big box stores, however I ended up back at Jim's Flooring Shop. The flooring was installed to perfection. Jim's prices and workmanship were far better than other times I've bought carpet in the past. I liked doing business with a local businessman who is connected to the city. I would recommend anyone with a job big or small to contact Jim. Kevin S. 11-10-15

I stopped and talked with Steve about replacing our kitchen floor. I picked a sample I liked and…read moretook it home. I ask about pricing and he said all of them would be the same from $700 to $1,000. He came & measured but didn't call back. So, I called him. He said our information had been stapled to someone else's file so he'd "lost" it. He said he'd call back with an estimate right away. He did call back but gave us an estimate of over $2,000. That was totally overpriced since our floor is very small. We will not be doing business there! Buyer beware

From the owner: We Gotcha Covered!…read more The Floor Shop L.C., in Cedar Rapids, IA, is the area's leading flooring store serving Cedar Rapids, Marion, Hiawatha, Fairfax, Vinton and surrounding areas since 2000. With over 40 years of industry experience, we specialize in hardwood floors, pre-finished and on-site finished wood floors, carpet, sheet vinyl, vinyl tile, ceramic and much more. For your next flooring project, contact The Floor Shop L.C. in Cedar Rapids.

With a goal of supporting local, my wife and I made the mistake of selecting House of Carpets to…read morereplace the vinal floors in our kitchen, dining room, and hallway. Issues * Instead of taking two days to complete the job, it took nearly two months (8/26/2024 - 10/25/2024) to finally finish the job. * House of Carpets made repeatedly tried adding additional charges to the estimate, even though the Sales Rep (Tom), stated that everything was included within the initial quote. * As part of their service, House of Carpets was supposed to reinstall all the doors that they removed while putting in the new flooring, but the initial installer failed to return. He was the son of the Sales Rep (Tom). * Multiple installers had to come out to finish reinstalling trim and transitions pieces. Note - Some of the transition pieces were not ordered with the flooring, causing part of the two-month delay in completing the job. * The plastic trim on the bottom of our refrigerator was damaged by the initial installer. Also, when reinstalling the quarter round, he failed to realize the pocket door between our kitchen and laundry room. This caused a large scratch along the bottom of the pocket door when we tried to close it. * I had the owner, James Nelson, out to the house after the job was finally complete. After showing and explaining all the issues to him, we settled on a discounted amount. My wife paid this amount within days of my meeting with James, but it took House of Carpets nearly a month and two emails to finally receive an invoice showing a $0.00 balance. Someone within House of Carpets also added a highlighted to note to the invoice stating, "discounted accommodation voids all warranty". James and I never discussed the warranty, nor would I ever agree to this provision. If a warranty issue ever arises and House of Carpets fails to resolve the issue, my wife and I will have to find and HONEST flooring company or installer and sue House of Carpets.

We had gone to two other stores before coming to House of Carpets looking for carpet to sell our…read morehome. We knew right away we would go with them by personable service we received. They came out to measure that afternoon and installed the carpet within a week. Everything looks great! Thank you House of Carpets!

putting in a new vinyl plank flooring in basement/bedroom, stairs and kitchen. came across some…read moreissues with the materials and he has been more then patient with it all. Awe job, floor looks great. Also installed some new lighting fixtures very good. Will be adding to his work list while he is here. Very polite and respectful.

From the owner: Reeves remodeling is here to provide quality service to all customers. Let’s build your vision…read moretogether. All clients are equally important; Satisfaction is key. Efficient and clean work guaranteed.