Quick responses and pro. Showed up on time to repair my carpet. Stretched hallway for no wrinkles…read moreor waves. When time to replace, I know who I will call

I brought a relative with me to check out flooring samples because we were wanting to change out…read moreour carpet. We worked with Ben and it left a bad taste in my mouth when we left. He was a total smartass with me and made me feel like an idiot when I started asking questions about the waterproof aspect of the flooring we were looking at. I asked if this flooring was water-resistant and he told me no, so I said "So any amount water will damage it?" And he told me water will damage any floor when it reaches the floorboards. I told him I understand that but if I spill water on the floor will it seep through and he said "Well you just have to use common sense". When I asked about if the warranty was 20 years or lifetime he said it would be 20 years for me (I'm under 30) but it would outlast my relative so for her it would be considered lifetime (my relative was in her 50's). At some point in the conversation he started talking about another carpet store in Cedar Rapids that was owned by the "ay rabs" (Arabs), he kept talking about how he has no beef with them and saying they were constantly "smoked" because of how much weed they went through. I don't think he was trying to speak badly about anyone but for being a salesman he was an asshole and borderline racist. Not to mention the quote he gave us was almost $900 more than the next carpet store we went to (and they offered better flooring). The receptionist was the only pleasant person we spoke to who made really friendly small talk as we waited for Ben to make copies. All in all I would not recommend this store

Our salesman was very professional. I discussed our family mask standard and he stated that it is…read moretheir policy for all employees to wear masks. He stayed in touch through the challenges of getting carpet shipments during COVID and the derecho aftermath. The carpet is beautiful! We will gladly use their services again.

5 star flooring from Randy's we have beautiful vinyl planks laid in the office in august. However…read morewe choose to use a contractor and not Randy's for flooring. The contractor that does work at Randy's left glue all over our floor and claims after 3 visits to re check it that it's not his fault. The one thing he could have done was to come and professionally clean it for us. So our flooring has never looked new because dirt clung on the glue. Word to the wise use pay extra and have Randy's lay it not their contractors.

We were very impressed with the selection, guidance, and customer service as well as the follow up…read moreservice we received from the employees of Randy's Flooring. A big shout out to Tim (in the showroom) and Rick (here at the house)--both stellar at what they do. There was a slight problem with one of the floors we chose for our new home--we didn't even notice--but Rick pointed it out (after 3/5th of it had been laid) and said he wasn't happy with the product. We picked new flooring and it did not delay the project. What amazing integrity. Thank you! We appreciate all they did for our us and our home throughout the project (which covered several kinds of flooring). We highly recommend these men and Randy's Flooring of Coralville.

What a painless (ha, kind of) experience with Randy's Flooring!…read more I DESPISE carpet. All caps. Underlined. Bold. In red, even. Carpet is disgusting. Alas, we moved into a house with carpet throughout. Not only carpet, but at the time, new carpet. So I was stuck with it. (Because why would we possibly tear up something that was brand new?! Or so I was told.) Fast forward nearly eight years and the carpet had finally grossed out even my partner. (Two kids under 10-- one of which is a boy-- three dogs, and a pandemic of home workouts will do that.) Huzzah, new flooring! We had Brian with Randy's Flooring come to the house and get all the measurements. We decided to try to salvage the only non-carpet flooring in the house (original oak) and just match that throughout. Pricing was expensive, but on point. Jake came and worked his butt off, let me tell you. He painstakingly took off floorboards (and meticulously labeled them), ripped up carpet, cleaned subfloor, laid new wood to match pre-existing wood and then sanded down the old wood. He then stained it, reinstalled the floorboards and doors and answered all of our ten million questions. Additionally, he went above and beyond in that he knew we had a Great Dane (Marvin) that could wreak havoc on our floors-- so he got extra heavy duty hardening product to ensure his nails didn't do damage. What a process. I went nearly three weeks without my pups, a stove, refrigerator or washer and dryer. It was quite an experience. (Thank goodness for my air fryer.) I'm insanely happy with the product, the people and overall experience. (Though, in 20 years-- when this floor needs updating. I'm just moving.) Home renovations are not for the faint of heart. Randy's Flooring makes it bearable and the end product is marvelous.

These guys are great. Tom, the owner came out to provide an estimate for a relatively small…read morejob.... re-stretch the carpet and repair a seam.... he fit us in even though they had a backlog of work that would have pushed out a couple weeks. They did a great job and I wouldn't hesitate to use them again in the future.

Great service, great product and great locally owned store. Hands of to the Schumacher brothers for…read moretheir quality service and seeming commitment to good customer service!

... Took my couch and chair into Kamals in Cedar Rapids to have it recovered…read more It was originally covered in a perfectly good, neutral covered wool fabric, but I wanted a faux leather look instead. ... Less than 1 yr later, after extremely light and seldom use it looks hideous, and is now unusable, without the repeated expense of reupholstering it again. I travel the majority of the time and am rarely home. On top of that, it is myself alone, and I barely weigh 100 lbs, so use would be considered by anyone to be about as minimal as you can get. ... Kamal and son not only refused to stand by their own defective fabric, but were needlessly rude and condescending about it. I would go out of my way to deter anyone from doing business with them. ... Be advised that they are overly friendly and personable to obtain your business, but just the opposite when it comes time to standing by what they sell. I regret the unfortunate experience of walking thru Kamal's door.

Very good experience with Kamal's. Friendly helpful and courteous at all levels. Prompt and…read moreconsiderate and even helped us move the furniture back in place when the rug was installed. Would be very happy to do business with them again.

Cabinet Specialties was amazing to work with! Scott and Lacey were very knowledgeable and helped…read moreeducate my husband and I on what would be the best cabinets for our basement renovation. They gave us an outstanding price for both bar and bathroom cabinets (beating 2 big-box stores in pricing!) with a much higher quality product. They were meticulous in installing the cabinets and counters for us, ensuring everything looked perfect. I'm already trying to get my husband to let me re-do the cabinets in our kitchen and other 2 bathrooms.

This misogynistic company wouldn't even come out to quote my master bathroom remodel without my…read morehusband being home. Would they have worked with my husband if I hadn't been home? To my benefit, I found Jeff at Cedar Rapids Construction. He did a phenomenal job on the master bath and is now replacing my deck, patio door and kitchen remodel. What a disappointment this company is to our community.

Joel & Jeremy were so polite, happy, worked so well together making it a great experience to have…read morethem in our home. They also worked well with the plumber from Valenta which was great. They did a super good job. The bathroom remodel looks so beautiful. I had a question after a few days & they came to the house & showed me what I needed to do to make things work the way I wanted them too. Josh was great at this. We'd recommend them to anyone. They took 2 days to install but the job was much better than those 1 day installs. We'd give them a 5 star rating. Ron & Elaine Tatro

I replaced tile & carpet with manufactured wood. I'm beyond happy with Carpet Tree's service! Jason…read morecoordinated the big project from beginning to end. His expertise & experience was invaluable and in the end, saved me money & headaches! The installers were professional with lots of experience. They solved many complications regarding demo, transitions of different materials with wise suggestions learned from years of experience. Save a penny? Cost a dime!

This is the second carpet project we've done with Jason. Ordering was easy...no drama or upsell…read more The first project went great and the newest project (due on Thursday) is expected to be just as well. I was pissed off to see a review (lately) that said Jason was "condescending"...bull****! If you don't "get" a person's personality....blame it on your own personality! Would do business with Carpet Tree for ANY need! The installers were awesome too!