The only reason I'm upping my one star review to a two star review is based on the excellent sense…read moreof customer service from their pharmacist, Chuka (young black gentleman). He's pretty darn impressive. Recently, the pharmacy, as usual, was short staffed. While waiting in line, I watched Chuka move from customer window to customer window (4 all together) to service the standing customers. He'd not only wait on a particular standing customer, but start whatever process is needed to fulfill the customer's request, then touch base with the other standing customers with updates on their requests. Wow! If I was doing something like that, I'd probably look manic and stressed. Instead, I watched Chuka do all this calmly and in an unrushed way, but still very efficiently gave continued communication to each customer, while their requests were being all fulfilled. I wonder if he's ever tried juggling: I bet he'd be really good at it. Better yet, he probably meditates regularly On a side note: please fix your lotto machine! It's always down.

went to CVS to pick up my dad's prescription. The first pharmacist very nice Asian doctor who…read morehelped me was very kind and professional. However, another pharmacist who introduced himself as Kam repeatedly asked me to scan a QR code for survey. I was drowsy from my medication and he said you need to put this code number let me put it in your phone i said ok he took my iPhone and completed and submitted the survey himself without my permission. I immediately asked, "What are you doing?" and tried to take my phone back he hold my phone and , he had already submitted the survey very quick I felt misled and very uncomfortable No employee should ever complete a customer survey on a customer's personal phone without their clear consent.

Daniella is amazing! She is always very helpful and is one of the reasons I shop at the particular…read moreWalgreens. She should be the manager because she has excellent people skills and is smart!

June 2024 | Marina del Rey: On the way home, I stopped at Walgreens to pick up an item I had…read morecreated & ordered online to include with a gift! I was grateful for the 1 Hour Photo Department! Personality Plus: Even better, when I arrived at the Photo Department, Kanishka was immediately welcoming, conversation flowed easily, and she was so friendly! Thanks again for excellent customer service! She was so upbeat; great vibe! Minus One: I'm taking away a star, because I was looking forward to picking up a product that showed in stock at this location. When I arrived, I was told that the product was not sold at the location at all. I had to backtrack and go to a completely different store, which had the product! Overall: Friendly customer service, as well as a friendly customer who also gave me a tip regarding the product I was looking for! Score!

Often referred to as the "Mount Olympus of the pharmaceutical industry", the Marina Del Rey…read morePharmacy is at a constant state of playing chess when the competition is barely keeping up with checkers. This isn't a pharmacy. It is THE pharmacy. I called FIVE SEPARATE pharmacies and no one had my medicine, but that challenge is no match for this land of milk and honey! No, the Marina Del Rey Pharmacy stood there as the valiant warrior we all wish we could be, fighting for our customer service and the availability of our medicines. They had my prescription ready SAME DAY when all others couldn't even promise a week. I love this pharmacy so much I might even name my firstborn child after it. Not to be dramatic, but I would die for the Marina Del Rey Pharmacy. I've even heard rumors that your third visit gives you super powers. Also, the staff is super nice and chill, plus they've got really good prices and a solid inventory, so 10/10 definitely recommend this place

I moved my Rx here from CVS and had amazing service from the staff. Despite the inconvenience of…read moretheir hours, have been picking up my Rx here for the better part of a year. BEWARE THOUGH!!! The owner/pharmacist is indeed, as these reviews reflect... a nutcase! He's extremely condescending and frequently frankly, an ass. But for his staff, I'm sure everyone would leave this pharmacy!! I've had enough -- too many other independents available who have better customer service attitude to be dealing with him!

Great staff and quick to fill prescriptions. They are so helpful. Unlike CVS with long lines,…read morecouldn't care less attitude and errors.

WHAT a breath of fresh air this pharmacy is! Oh my gosh I'm so glad I never have to use CVS or…read moreWalgreens ever again lol. Everyone here has been so kind and extraordinarily accommodating with regard to my disability. They go over and above. They're actually interested in me as a human being. I feel like I can call and ask any kind of questions I have about any of my medication's even as they relate to different aspects of my health and well-being. It truly feels like a community neighborhood small business and I'm so happy I found it! I will say just as a heads up, the one drawback is that they do do not let you know when your prescriptions are ready so you do need to follow up. For me, it's a small price to pay.

After numerous negative experiences at the CVS Marina del Rey and new CVS Playa Vista, I am so…read morerelieved to have found this hassle-free, minimum wait pharmacy. The staff is so friendly, and they can usually fill your Rx while you shop. I typically receive a text midway into my weekly grocery trip - shocking for a Sat or Sun! I had never refilled at a grocery store before, assuming they had inconvenient hours like a bank or Post Office. I love that they are open late after work and have extensive weekend hours. After the past year of using this pharmacy, I will never go back to a drug store like CVS, Rite Aid or Walgreens!

Worst pharmacy I have ever been my mother had surgery and had to pick up her pain meds, the people…read morehere don't care if your in major pain , always give an excuse, how are you open if you are locked out of your medication locker.... This is so unheard of, now I have to go to another pharmacy across town because they can get there shit together...such a complete waste of time go somewhere else

December 2024 | Venice: Grateful to Christina! I made a quick stop at CVS today, which has the…read moreiconic Clown Ballerina artwork at the top of the building! I was looking for a number of gift cards and there were gift cards galore! Score! Personality Plus: Christina, the new manager at the CVS location, was so nice, super friendly! She helped me with all that I needed to get today, was super smiley & helpful the entire time! She rocks! Cute Dog Central: While getting additional items, a cute dog walk with its friendly owner! Then another cute dog walked in! Christina was so sweet as she gave the dog several treats!! Overall: What a wonderful location & such a friendly experience! Thanks again, Christina! Happy Holidays!

I come here to pick up my medication very often because I really like the staff; the pharmacists…read moretake excellent care of me and are very friendly. Plus, getting vaccinated here doesn't hurt at all.

My friends make fun of me for this but I LOVE this cvs. It has anything and everything I need I…read morerarely have to hit target now for certain essentials. Yes it's annoying having to wait to get certain things unlocked but it's so convenient having this nearby.

If I could give this place negative stars, I would. They will waste your time to the point of deep,…read moreregrettable frustration. The pharmacy is absolutely devoid of any customer service. I wasted over 2 hours here to get a simple vaccine, the price of which changed multiple times over the course of this horrific visit. I was instructed to pay for it via QR code, which I did. After making it all the way home, they call me to inform me that I have to return because they can't see if the payment processed - even though it showed as successful on my screen. Corporate should investigate this location if it has any concern whatsoever about customer experience.

I would like to say thank you so much to Joanna and Mariah. They provided excellent customer…read moreservice. I had placed this order with a different CVS on Mindanao Way, they called me last minute this morning to tell me they could not fulfill my photo order. I went ahead and placed a new order with this CVS and called them to ensure they could fulfill the order as it is Mother's Day and I knew it would be busy. I called and explained to Joanna what had happened and she said they could fulfill the order and would call me back. She called me back within 5 minutes to tell me they were fulfilling the order and bumping me to the top because of the experience I had had with the other CVS. I know it is a busy day because it is Mother's Day, but I appreciate so much the care and concern they both took. I want to say a special thank you to Joanna for going out of her way and then calling me back again to tell me my order was ready. I appreciate you so much and really want to thank you for such excellent customer service. You went above and beyond the call of duty and I will be using this CVS from now on for all my purchases. Thank you again ladies, especially Joanna for caring and providing great customer service.

I hate that I can't talk with a pharmacist or anyone that works in the pharmacy. Wasting my time…read morewith the automated responses is insanely frustrating! Please make a real person available.

This CVS in Venice is perfectly fine. It is in a larger strip mall and you will find parking with…read moreease. The area is not the best, so lock your car and no you don't want to give money to someone who I promise you will use it to buy drugs and no you don't want to buy a bike, it is stolen. Park as close as you can to CVS and you will be fine. The lines tend to be long and the area is not very large so you can end up feeling cramped. But, the service is very nice and they will help you find a drug that maybe they don't have. Wear your mask or you wont be allowed in.

This CVS near Whole Foods is a joke. LONG, LONG wait times. Not open for lunch. No matter when you…read morego, there will be a dozen people ahead of you at the Pharmacy counter. TERRIBLE customer service. Walgreens near Pico is FAR superior. I will NEVER go back to this CVS store.

I spilled on my carpet and was out of carpet cleaners so I panicked because everything was closed,…read morebut I came into this Walgreens 30 minutes before closing and everyone was not only helpful with finding the products I was looking for, but they helped me find better products than I came in for!

The staff at this Walgreens is absolutely incredible. They are kind, patient, hard working and my…read morehope for them is they can escape and move onto something better. So why 1 star? Private Equity has ruined this place. Sycamore Partners could easily lower prices, hire enough staff and give us a great experience. Unfortunately, the undigested corn in human feces offers more to society than Stefan Kaluzny and Peter Morrow. Shame on both of them and may karma not be kind to either of them.