We are so blessed to have this wonderful little grocery store right here in Laguna Beach! My husband and I shop here at least three times a week and absolutely love the staff -- they truly feel like family to us. Mark, the night manager, always goes above and beyond to make sure the store runs smoothly and customers are happy. He's friendly, attentive, and genuinely cares about the community. It's a very busy location, just one block from the beach, and while the parking lot can get a little tricky (tourists sometimes come in through the exit!), it's worth it. For its size, this small store is impressively stocked with a great selection of fresh foods. The store is always clean, the produce is beautiful, and every member of the staff is so helpful and kind. We're so grateful to have this gem in our neighborhood! read more

Ralphs - Mark and some of the awesome staff at Ralph's. - Grocery Near Me - Laguna Beach, California

Went to get sushi and was not very fresh at all. I sat in the parking lot eating my food and the rude security guard told me I have to Leave after buying my food. Do not come to this place to shop at all!!!! read more

This place is the worst! Dated food, poor produce, freezer burnt frozen food.. nothing is rotated properly.. very poorly managed. I've thrown out so much food from there. I could go on and on. The worst read more

Ralphs - Ice cream.. would you buy it?? - Grocery Near Me - Laguna Beach, California

my sweet tea was 3 months over its due date, nasty i knew i tasted something off about the tea

The store was nice but I had gotten fresh sushi from their location and I was DISGUSTED by how much hair i found in my sushi. 1 or 2 I am not a huge person to make it a big deal but someone scratched their head or something in my sushi... put on a hair net or something PLEASE read more

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Excellent market beautiful location in Laguna Beach right on the Pacific coast walking distance to all the hotels if you're staying in town

Coming from New York, I had never heard of a grocery store called Ralph's until I moved to California. Now that I live in Laguna, it's become my number 1 go-to for my main grocery shopping. The staff are THE BEST YOU WILL FIND and they make the experience great. They really do. They often recognize locals and warmly welcome you with a friendly smile and greeting. When you shop there often enough, the cashiers and staff seem more like friends than employees. They are knowledgeable, kind, helpful and super friendly. Their location is super convenient, being just off of PCH. The prices are AMAZING and the selection is incredible. Although it's not the biggest Ralph's store, they sure do well at stocking exactly what you want and need. Some of the sales, discounts and deals they have are jaw-dropping. And my husband is obsessed with their deli's fried chicken. From the cashiers to the baggers to the managers - every member of their staff is absolutely phenomenal. Here is an example of how amazing the staff is - In the past I had a problem with a homeless man a couple blocks away from Ralph's who was threatening me and trying to follow me home - but thankfully I stopped in to Ralph's and told the male Cashier what was going on and he was such a hero! He immediately informed the Manager and together they kept me safe while they monitored the parking lot until he was a far distance away. I have never had strangers take such good care of me and prioritize my safety above all else. I will always remember that and be so very thankful to them for protecting me in my time of need. read more

Ralphs - Laguna Beach's best grocery store for great deals! - Grocery Near Me - Laguna Beach, California

My mom is a regular and I occasionally go in. Tonight while waiting in line I had three bottles of NA wine and Mark was checking someone else out, but was so nice to tell me that if I get buy three more bottles then I'd receive 20% off. It was so nice of him. Kathy helped bag and she was so nice and kind as well. Their kindness made my not so good day into a pleasant night. read more

Don't come to this Ralphs location because of the manager called Richie he yelled at me for bringing in my service dog

I have been coming to this Ralph's since I was a kid because I live up the street and never have I felt so disrespect by their staff. I came in 03/29/23 around 6:30pm. Usual Friday evening rush but nothing crazy. I was in cashier Nico's line and there was a customer in front of me. Once Nico had finished scanning the last of that customers items, I went to grab the lane divider to place it behind my items and to my disbelief, he gave me eye contact and yanked it from my hand, legit yanked it from my hand like I was stealing his damn wallet or something. I was purchasing alcohol and he raised his voiced demanding to see my drivers license. When I extended my hand to give him my drivers license, he yanked it out of my hand and dramatized the entire situation by placing it towards the ceiling in attempts to ensure it was real? Are you not able to read a DOB or scan it? You really have to dramatize the situation? After he "analyzed" it for what seemed like a minute, he threw it on the counter. The drivers license literally bounced and almost slid off the counter. Why did you have to be so rude. I literally had 3 items and there was one more customer behind me. The lady bagging items was extremely sweet and was a witness to his behavior. I will be placing a formal complaint as this is ridiculous. Sorry you hate your job, Nico but this isn't how you treat customers. Sincerely, a customer who also worked, and managed in retail all through college. read more

To the two employees at Ralphs who didn't think I was listening- as I walked around your store with three young children, I heard your conversation. You thought I didn't. You thought you'd be able to hide the context of your comment by saying "that in front of me should be illegal" and I wouldn't know you meant me. You meant me and my beautiful children shouldn't be allowed to grow and learn and create in this world together. As we enjoyed an early morning shop for their favorite breakfast foods, on a trip for my birthday gift that the husband and father of our household worked and saved to buy for us, we smiled and delighted that we were near the ocean, and you looked at us with such disdain and disgust. You know nothing of our lives and our journey. You're absolutely entitled to your opinion, but as a patron of your store it was a sad thing to hear. I wonder how your mothers would feel hearing you say such awful things. We're going to continue to shop there during our cherished family tradition Laguna beach vacation. Maybe you'll still be bitterly stocking drinks. See you then. read more

Laguna Beach, Ca. I like Ralph's, they always have what I need including todays quest, Nelson's Alpine IPA. They only had it in the can here but it is close to home. Check out is easy if you use self check out. Unfortunately I found you cannot use self check out for any alcoholic beverages. I later found that nearly everybody knows this except myself. read more

I am a regular at this store since I live in town. I stopped by this morning and bought two items. At the checkout my coupons were not redeemed and the cashier named Christina, said that I had used the coupons previously. I explained that I did not and she commented that it doesn't matter. Well, it did matter, I told her that I had not used the coupons. She helped reluctantly. After I paid, I realized that I had overpaid and had to wait for her to give me my money back, I have never seen anyone there who is so not willing to help and makes comments that are not appropriate. Christina, if you do not like people, this job is not for you, read more

The store in Laguna is small. The isles are narrow. They have no motorized shopping carts for people who cannot walk or stand . The product selection, if you don't want to buy Kroger brands, is spotty at best. Most of the time the manager says we are out of that item, or we don't carry that product or brand anymore. On a positive note the checkers are pleasant and efficient. And so are the entire staff. I understand that lot of people love that store. It is a very old store. However because of its lack of not having motorized carts for us who are disabled, I think the store should be remodeled or relocated. read more

My friend and I came here to satisfy our snacking needs. Ralph had everything we wanted and more! Highly recommended taking the family here:) read more

As a person who works daily up the street at the hospital. I love having this tiny but mighty grocery store just down the street. Very small but everything you need from a grocery store. The flower section isn't a floral station like the regular size stores. fYI! Ample parking. Which comes in handy. Because DT Laguna parking is absolute s--t. The staff here is great! Always friendly and greeting costumers. Since I have to go in uniform I love that I am always asked "going in or going home?" The staff is good at empathizing with the daily grind (heart emoji). But they have the normal aisle items, freezer items, fresh produce and anything else you may need to fill your cabinets, take for lunch that day, or something to grab to take for a picnic at the beach. Happy Shopping! read more

Love this cute small Ralph's, they have what you need usually but it's a smaller store. Kind staff

I went in with my husband wanting a sandwich cause we came into town to visit our artist friends. And the sandwich was bad so I went back in and was like can I get another one this is spoiled it made me vomit it was like all bad and the manager talked down to me cause he was like I sell a lot of those and we never got a complaint before. I was like well it's spoiled and I'll pay the price difference but he was very degrading in how he handled it, and talked to me like I was nothing. Selling spoiled food and talking down to people. Wtf is wrong with him. I was having a good time visiting my friends and then this happened. This is ridiculous! Thought the world should know. THAT MANAGER SUCKS NOTHING PERSONAL BUT REALLY NEEDS TO BE BETTER. read more

This store #4 in laguna beach, is a beach store, not the best products but they try, the problem is management, because the store is not managed, when you check out, no one would ever help you and you can count on the check out to be a nightmare, as you try to empty your cart, help bag, get out your card, then get out your payment card, you never have time to see what you are being charged. tried the app, spent a long time on the app but when you get up to check out, no one knows how to do it and it doesn't come up, you also get overcharged. no I am not the only one, people feel cheated as there are posts on nextdoor on this store...the app is a hassle and you cannot get any help, been going there off and on for 50 yrs . there is literally no savings and you are normally overcharged..They don't care! When will they get the act together ? read more

Ralph's is the cheapest supermarket in socal with good and fesh quality food! Awesome customer service. read more

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Went to buy snacks and pick up tacos from across the street to take to to the beach. We went and bought our stuff and went to leave when the manager (sharice according to the receipt) pokes her head out of her car to tell us that if we leave she will tow her car cuz she's the manager and parking is for when your in the store.ended up returning part of our stuff since she was on a power trip and the cashier shorted us on our return. Overall don't recommend. read more

Do not ever but seafood from this store. I brought salmon back and they could smell it from the bag and refused to open the bag. Several employees came up and said I'm a twenty year customer .I will never shop. At Ralph's again. The manage gave me the exact change back and said. She would look into it. Never saw her again. Bring back Nick, Jain and Jim and ...... you have gone so down hill. I'd rather pay more than have management question me. I'm sorry for the great employees and the terrible Mgmt that day. It Took several employees saying hi for Her to understand I've been going there for over twenty years. Bad service. Bad seafood. Lost customers read more

I shop here only because it's convenient. I don't understand why there is one cashier lane and other employees standing around directing you to self check out when the store can easily open another line. Even still, I prefer waiting in line and skip self checkout - dirty screens, employees hovering (while the customer does their job), waiting for bag, etc. Employees are going to lose jobs if self-checkout becomes the only option:-( Moving forward, I'm shopping elsewhere. read more

Not only is this grocery store close to the beach, they also stock most supplies for regular home shopping. The manager, Mark is super friendly and he has demonstrated real attention to customer needs. I don't know all the names of the other employees, but many of them are so friendly! read more

I always like shopping at Ralph's and this location is great. They have plenty of easy parking which is hard to find on PCH so close to the beach. The store is older and smaller than most, but they still have a great selection. Prices are great, especially for the area and if you shop seasonally or check their sales. Great location, especially easy to grab some stuff and head straight to the beach. read more

Stopped by here to grab a drink after lunch. It has a tiny parking lot and people are honking at each other constantly. This is the only grocery store where I've seen that they sell body boards. As parking spots are rare in the area, some people try to snag a spot as it is only a few blocks away from the beach. Great service and quick check out lanes. I'll be back for sure if in the area. read more

Christy and Mr. Grumpy need to find new jobs. Let's toss dairy boy in there too. He gets angry when you try to make your way by his many boxes that he is loading into the yogurt, cheese fridge. Go home. They are never happy. Christy works on Saturdays when it is very busy and could not be more rude. The older grumpy dude doesn't wear a name tag, but you will recognize him when you see his mean face, no eye contact and moping walk. Get it together Ralph's. Your workers are rude. read more

Don't listen to the other reviews the staff is super friendly and down to earth!! Manager is a great man !! Come here for groceries or anything you need! read more

It is close to our hotel in Laguna beach we just walk and the staff is very friendly!!

Located right on PCH this is the tiniest Ralph's Market I've ever shopped in. Out for a drive along the coast on a gorgeous summer afternoon, we searched for a place to grab a snack and use the restroom. Spotted this petite grocery store nestled between high-end art galleries and swank cafes. Confident we could grab a quick sandwich I parked and dashed inside. A clerk, positioned at the door, directed me to the restroom, located in a storeroom. The helpful deli clerk showed me their selection of freshly-made sandwiches. A brief walk through the store assured me, while housed in a smaller building, this store was loaded with a brilliant variety of fresh fruits, veggies, staples and sundries. Some shopping carts were full, others carried baskets on their arm. Aisles were small, but shoppers were cordial to one another. Outside the store was festooned with plants, flowers and garden minutia. Pretty. The postage-stamp parking lot accommodated the flow of vehicle traffic, but there seemed to be more foot traffic from houses on the hill behind the market. I can't imagine doing my weekly shopping in such a tiny store, but maybe just over the hill, inland, larger stores and markets feed the residents of Laguna Beach. We'll have to explore more next time we're in the area. read more

Ralph's in Laguna Beach has super crowded aisles due to all the boxes they are constantly unloading during the day. Jay at the deli counter is always friendly and helpful and so is Martin. However, the manager and assistant manager do not know how to run a store. At lunch time every day they only have one checkout line available. The rest are self check out with two or three checkers just standing around. This causes a long wait in line. I have tried to talk to the manager about this but they don't want to change. i take my business to Pavillions. Much better service and a much nicer store. read more

Ralphs is my local grocery store, being just 2 blocks away. Its great having a place I can easily walk to that's quick and convenient. I love Kathy and Mark who are always such a pleasure to see. Plus Miguel in the deli is great. He sees me and knows to slice up my chicken with just a nod. So yes he has spoiled me. Thank you Ralphs it's a pleasure to shop here. read more

The staff is generally great. The deli is fabulous. It's a small market but a great local stop to grab essential typically well stocked. I've lived in this area on/off most of my life and operated local businesses. Today- to my surprise, it's COVID 19 and you must wear a mask. As I was approaching check out, MARK the manager on duty loudly stops me telling me I can't be in the store!! I was stunned! I spoke direct & loud saying "Why, what in the hell are you talking about?!" Mark continues to aaccuse me of a prior customer a day/days prior of stealing cosmetics! My daughter was on the line and had to hear this nonsense plus the bakery, deli and produce deoaryment!! Mortified, I removed my mask! I said "ME?! I wasn't even here days prior!" He then did not apologize but said "it's ok! If it's not you don't worry about it!" So rude, embarrassing and unprofessional. Absolutely a D--bag and I don't normally speak like this. Then a patron speaks up saying, "careful, you were wrong and made us ALL uncomfortable. You can be liable for slander and sued by such negligence. I did buy my champagne and leave but I'm so upset, furious that an idiot could shame me out of mistakeen identity. My 8yr old was very fearful saying "mommy what's going on!" Mark- your a loser. I'd NEVER HIRE YOU CORPORATE OR EVEN RETAIL SALES. YOU'D NEVER GET THROUGH MY HR! Loser! This was JUST 30 minutes ago and I'm calling your district manager while I enjoy my champagne you ass!! read more

Yesterday, June 19th, I noticed two gentlemen standing in the checkout lane with me at the Ralphs on PCH in Laguna Beach. Neither were wearing masks. I politely asked them if they would put on masks. One immediately did so. The other seemed not to hear. When I asked the checker why this was happening, he called the store manager. The store manager told me that Kroger/Ralphs policy is NOT to enforce the mask requirement for the safety of their employees. When I asked about the security guard standing in the parking lot, she said he also is their employee and will not require customers to don masks. This is despite the fact that it is, to my understanding, the law throughout California to wear masks in public, including while shopping: https://www.latimes.com/california/story/2020-06-19/everything-you-need-to-know-about-californias-mada The Laguna Beach Ralphs store in particular is extremely cramped. I have heard from an employee that its location and small size make it one of the most profitable stores per-square-foot in California. In the pandemic it is also potentially the most dangerous, particularly when Laguna is the 3rd highest city in the County in covid cases per 10,000 population. The last time I was at both Gelsons, there was a person at the door, sanitizing carts and metering social distancing and masks. There is nothing stopping Ralphs from doing the same. Politely asking shoppers to don a mask is not confrontational and should never be a problem. The manager told me she would convey my concern but that this is Kroger policy. Kroger is not just the largest supermarket chain in California; it is the largest supermarket chain in America. It can afford to do better by the health of its customers and by the law. I suggest everyone shop elsewhere read more

Helpful and friendly staff! Fresh fruits and veggies

This location should come with a WARNING SIGN: WAR ZONE, ENTER AT YOUR OWN RISK!!! How the employees can work in this store withOUT ear protection during this renovation is beyond me!!! I was only in here a few minutes and I wanted to LEAVE as soon as I entered!!! Protect your ears as well as your sanity and shop elsewhere until they are FINISHED!!! read more

I would like to thank the team in the deli department. Two days a week I bring about 5 clients in for lunch around lunch time, and the deli team is awesome. Very friendly, helpfully and super patient. Thank you for all your help. read more

Terrible service, 4 different workers are unpacking produce at 11am customers have no room to shop. Checkers don't acknowledge you or smile. It's a bad vibe! read more

Luke was a great employee, helped me find exactly what I was looking for. Great customer service!!

This is a great very small market frequented mostly by locals. The people who work there are helpful and friendly and go the extra mile to help. I have always been amazed at how much is packed into that little market and how I always am glad that I stopped there. Their meat department and the deli is terrific and they always have a good selection of freshly made breads and baked goods. Their wine sales are terrific also. read more