People are nice, Doctor went above and beyond, to fix a problem and develop a treatment plan. She…read moreis great!!!

Let's get to it. Braces are expensive - my beautiful daughter needed them, so here we are…read more These people are nice & kind. After a few initial hurdles everything worked out and her smile is perfect. Braces yourselves. I got used to my little brace face, and when they came off; my little girl was gone. I now have a Young Lady to deal with.

My siblings have been going to Difranco Orthodontics for a very long time, i just got my braces off…read morea couple weeks ago. Which i'm very glad, the office experience was very good, they were very nice. Dr Difranco is a sweet man. The doctors were very sweet, you would have to wait 5 minutes to get your teeth done/ get your check up but it's better than waiting for longer. i would recommend this place to anyone.

I took my seven year old daughter here for an initial appointment, the staff were very professional…read moreand kind with her. Equipment and tools looked new and there were good sanitation practices. I'm a little concerned that the recommended treatment for my daughter was more invasive than I hoped, but I will review again at the conclusion of her care which should be in about a year.

Could not recommend Willow Lake more! Dr. Siargos and Israel are patient, knowledgeable, and super…read morefriendly. The staff are all wonderful as well. I am just finishing up my Invisalign treatment after a year and they explained every step of the process. Now my daughter is starting treatment and I know that she is in good hands.

So, we haven't had any actual dental work yet here. My daughter needs braces and we have gone for a…read morefew consults (they've said to wait a bit). The staff is super friendly and the kids like that they can make hot chocolate and such while we wait. And ya gotta love an orthodontist with a candy bar for when you get your braces off and a dress up station!

Amazing so far! Staff is wonderful and will bend over backwards to help. They are responsive to…read moreurgent calls and helped me with an issue in the evening. I have not seen the final results yet but the beginning has been great!

My daughter chose Dr. Yue as her orthodontist over several others who promised shorter time in…read morebraces but seemed to care less about an individualized treatment plan for her. She trusted him right away and liked his intelligent, friendly approach. We are confident that he is making choices that are best for her long-term dental needs and not just moving us in and out of the orthodontic process. He clearly explained different options and variables that could come into play during the course of my daughter's treatment. The office is very organized, and appointment times so far have been kept perfectly without any waiting. Melissa is great -- very friendly, organized, and responsive to needs and questions from clients. She understands and presents the financial issues very well, and the office has multiple financing options to make braces more affordable. The technicians also have been great - Kirsten did a nice job of placing braces on my daughter this morning and helping her to feel relaxed. We are looking forward to working with Dr. Yue and his staff over the next two years to give my daughter a happy, healthy smile that will last a lifetime! --Leslie Rowan Parent of Katherine, 12 1/2 years old La Grange, IL

Any decent orthodontist knows that the upper jaw needs to be adjusted to align with the neural…read moreposition of the lower jaw, not vice versa. But this orthodontist would force my lower jaw to move out of its neutral position to fit the upper. Also the first and only orthodontist I've ever encountered that completely denies asymmetrical expansion from palate expander even in face of visible cant and blames patient. Beyond unprofessional. Definitely cares more about maintaining his own relationship with other providers in the area instead of patient's health.

very professional and patient. Dr Kerzner was explaining treatment and answering all of my…read morequestions. If you wanna results, this is the place your looking for. Staff is amazing too

I called to inquire about becoming a new patient. Within the first 10 seconds of the phone call, I…read morewas met with condescension. Due to the tone in which I received and condescension I will not be going to the dentist. I had a simple question and couldn't even get an answered in a professional tone. This is rather disheartening as this is a dentist that is walkable from my home and would have been an ideal location had there been professionalism and care towards a new patient in a professional kind manner.

The staff are nice and my appointment went good, however customer service is horrific. I am not…read moresure if they are understaffed, but getting a hold of a person is a nightmare. No one answers when you call or it goes straight to voicemail. In trying to pay my bill, there was little information on my options on the invoice or where to even send payment. The lack of an online pay option is very inconvienient as well. When I finally got a hold of someone, they gave me the address of where to send a check only for it to come back to me weeks later as undeliverable. I had to go in person and ask and they said "oh yeah we changed the address". Not only did they not care, but I was sent to collections because their staff are incompetent. When I suggested improvements to their process, they were dismissive and basically implied it was all my fault. Would never go here again.

Highly attentive, thorough and caring team! I always feel very comfortable during my session…read more Everyone is knowledgeable and confident. They take their time with you and it doesn't feel rushed.

The dental hygienists and dentists are good at this location. The office staff is terrible! Double…read morecheck paperwork and call to remind them of any pending dental notices. Twice they told me that they'd call me when their braces would arrive. I never got a call and after a few weeks I had to call and they said that they have them. No call??? And they also screwed up some insurance issues. Not going back for sure.

Not a good experience today, receptionist was nice and friendly, Dentist was ok, Dental assistant…read morewas unfriendly, miserable and generally rude to my 12 year daughter. Will never return, look elsewhere folks !!!

My children recently started going to this place and so far , we have had a great experience with…read moreall of the staff. My 8 year old daughter needed some hard work done to her teeth. Dr. jazmine was wonderful, patient and warming, which made the entire process smooth and quick! We love this place. You can definitely see that they have their patients best interest.

My son Jack has been going to Peterson Orthodontics for quite a while. When he started he needed…read moresignificant amounts of work on his teeth. The progress has been great. Additionally, Dr Peterson and the staff are always pleasant and helpful. I highly recommend them.

My husband is a dentist and my son and his friends go to Peterson Orthodontics. My husband went to…read moredental school together with them. Highly recommend!

Garbage place, didn't really do much but change the wires and take bunch of pictures make it look…read morelike they were doing some. Don't really go out of their way to fix things. Just the basic bunch of bullshit

We like the doctors but we are not crazy about the receptionists. They tend to be a bit too…read moresarcastic and preachy about lateness. I mean the delay is a few to 10 minutes. They berated my child for being late without even being considerate to what we go through on our end. Sure it is our lateness but things happen and we always call to let them know and they have a page full of reading to share with me as a punishment. Totally understand the protocol of office management particularly in light of COVID-19. No issues with them making their point across about our lateness but I don't believe they need to be preachy. I first thought I was being too protective of my child but I got upset by overhearing what was being said to my child during our recent call. Again, doctors and their assistants are nice.