Service, top notch, great people…read more Food, could be better...I know they are going through some different cooks rn but dang I really hate half cooked wings. Atmosphere is chill and fun, and thats always a plus in my book. My main issue is that they charge Downtown prices for mid food that struggles when they change cooks.

Weeknight dining for 2 at the location on Paoli Pike, conveniently located near I-265 and State…read moreStreet exit in New Albany. Plenty of free parking. Waitstaff and bar staff greeted us upon entering and were great throughout our visit. My kiddo ordered the GOAT burger with fries, as well as a Nightlite lager beer on tap. He said his food was okay, but the brew was great. I ordered a taco flight of the Good, Bad, and Ugly accompanied by a side of black beans and rice. I liked the Ugly and would order it again since it had great flavors. The Good was fine. The Bad was okay, but not memorable. The rice and beans were bland for my personal tastes, so I'd opt to try a different side next time. I ordered a Rootbeer and it was Outstanding. We sat in a dining room located off of the bar dining area and it was fairly quiet for a weeknight around 7 PM. Lots of interesting concert posters and art on the walls. We plan to return soon to try the wings and I also would order the Ugly taco again.

I've been here several times, and I can definitely see myself coming back again…read more The prices are very reasonable, and I really like the healthier side options they offer. Instead of the usual fries, you can choose from a salad, fruit cup, edamame, and other fresh sides, which is a nice change. My friend ordered the mushroom and cheese burger, and it was packed with mushrooms and melted cheese in every bite. I had the crispy chicken sandwich, and it was perfectly crispy, juicy, and full of flavor. Drink refills are free, which is always appreciated. The only small inconvenience is that you have to ask an employee for a refill since the drink station isn't easily accessible. It would be even more convenient if the drink machine were located in an area where customers could refill their own drinks. Overall, the food, value, and service make this an easy 5-star experience. I'll definitely be back!

I love Jaggers. I likely get their Crispy Chicken salad at least once a week. The greens are crisp,…read morethe croutons crunchy, and the chicken is flavorful with a bit of that black better spice. I highly recommend the honey mustard, but they have other sauces, including ranch and Jaggers sauce. For awareness, you'll get two containers of sauce, so extra sauce means three or more containers. I almost always use the mobile app to make an order, but the one time I ordered for takeout at the counter, it took less than two minutes for my salad to be ready, bagged, and on the counter. There is drive thru where a person with an ordering pad will take your order before you go around to the collection window. I warn you, there is always a long line for pickup so ordering ahead for takeout or going inside to order may be quicker.

10/10 every time I go! Chillburger is one of my favorite burgers ever -- they always have that…read morefresh taste. I've tried the burgers, salads, and grilled chicken sandwich, and they're all amazing. I've been there hundreds of times and never had a bad experience!

The food was fantastic. Really fresh and a good size portion too. The service was great and…read moreprompt. The restaurant is clean and has comfortable seating. Don't forget Mondays is half-price milkshakes.

The Tony's hot wings are to die for! He cooks them on the grill to get that extra flavor. Of all…read morethe wings I've tried in my lifetime, these are the absolute best.

I ordered a ton of wings for a holiday party. I ordered a day in advance, my order was exactly on…read moretime, they were super hot, so I know they weren't made in advance and just sitting around. I received plenty of blue cheese dressing and celery. And an offer to carry my order out to the car was the icing on the cake. I have always enjoyed going to eat there. I have never had bad service, eat in or carry out.

Update... To be fair to Zaxby's…read more.. Zaxby's refunded, in full, the money spent on our dinner that night. Zaxby's does listen, at least in New Albany, In. I honestly feel like I have given this Zaxby's multiple opportunities to just simply do their job. My family and I go there, order from there all the time. The food and service go from 1 star to 5 stars. It's a roller coaster. Today, I ordered curbside at 6:38pm. I get to Zaxby's at 6:45pm. Mine was simple. 2 grilled chicken zalads, and chicken fajita quesadilla. I sat at my curbside position until 6:55. I decide to go in, After I watch more than 10 cars order in drive thru and pull away with their order. My order is literally sitting on the counter with name. It had probably set there for 10 or more minutes. No one was going to bring it to me. Get this, when I get there, no one was at the counter ordering food. No one was even up there. Ok, so they ignored my order on the counter. I like the food and it wasn't terrible today. The Zalads have been a little short on content, but I've complained about with management before. They continue to charge more for less of the ingredients.

Basic and boring. Everything is too salty and greasy. We…read moretried several items including veggie egg rolls, chicken and shrimp. All unremarkable as were the sauces we were served. We never got any for our veggie egg rolls, a sauce might have helped. Decent service and clean restaurant but nothing special.

We appreciate the convenience of this location near the Target store and Home Depot on State Street…read morewhen we're trying to bundle our errands. The caveat is that the parking lot feels tight and a bit claustrophobic to navigate when cars are zipping through to the various businesses packed into the same parking lot. Food is consistently good and typical order is spicy crispy chicken sandwich to go. Quality and cost appears to be a great value. Employees have always been friendly and polite.

Honestly the worst chick fil a. Service was terrible. Will never go back to this location.read more

First time trying this spot & we weren't disappointed! The soda machine had no ice, and I don't…read morethink I ever realized how much soda fits in those cups! We had their special: a sandwich, chips & drink. It was perfect and the sandwich was big enough for 1.5 meals! Turkey was light and awesome with Swiss, and husband loved his chicken & cheddar. Overall, not a bad lunch stop!

Great service, tasty food, and lots of options for sandwiches with soup and salad combinations…read more I was greeted by a friendly welcome, and ordered the sweet heat bbq sandwich with chicken pot pit soup. Both tasted good, the portions were average, and I left slightly hungry, so I'd recommend opting for the largest size. I also ordered the Italian sub for a later meal, which held over very well. I'd choose this place over most fast food sub places like subway, firehouse, etc, and will probably return. The restaurant itself had a plethora of tables, much more seating than you'd expect for a sandwich shop.

Great service, predictable ambiance, nothing unique. The burger was strange. The bun was perfectly…read moretoasted, the cheese was amazing and the burger was just okay. All together it kind of works? It's nothing you'll ever crave but in a pinch it'll hit the spot. The fries are overcooked but floppy and are nothing to write home about. All in all, 3/5. Would only return if I'm in the area and don't want a McDonald's burger.

Maybe I got the wrong thing but it wasn't good. Chicken Sandwich was mid, over cooked on the…read moreoutside for sure. It's almost as if it wasn't cooked on an actual grill. Fries were good but soggy, who wants soggy fries?! Uhh not me. Customer service can use some improvement as well. Overall? Maybe I picked the wrong day. But I had higher expectations based on the reviews and for the price...I'll pass on going back!