Standard hat shop except they offer a bunch of older styled hats now on super clearance. Hence why…read morethey are located at an outlet mall. Many of which aren't worth much mention (outdated styles), what is worth mention is the detailing system they have available. Get your hats detailed with any type of logo or pattern you've created. Supposedly they scan the image and their machine does the rest. Personalization is final and takes about twenty minutes. Great spot to pick up a gift for a toddler or grab bag.

Recently visited this Lids store, came here looking for Christmas gifts. Compared to other stores,…read morethis one has a much larger variety of hat wear but mainly it's more Chicago apparel. Store was very dimly lit, awkwardly quiet.

Pro Image Sports is located in DT Naperville, and they offer jerseys, hats, and even kid options…read morefor various NFL, NBA, MLB, NHL, and NCAA teams. The place seemed to have a decent selection, but more options and sizing could have been great. There was only one employee on site, but there wasn't much of a service - patrons were coming in and out, but there was no greeting or any offering of any assistance. +non-existent service +limited selection & sizing

they had every thing I needed and very kind and helpful and they helped me find stuff I couldn't…read morefind and they had a great secltion

Poor customer service. Ordered 2 personalized hats, first one turned out good, finished the hat in…read morea timely manner. While both hats were purchased at the same time, they made one, then sat around jaw jacking with other customers, made 2 other hats for their "buddies" who came in. Approached the manager about the hat that we were waiting on and said they were getting ready to Work on it. This was 55 minutes after the first hat was done. They stated they quoted the time wrong, and the hat would take an hour to stitch. Ordered the hat at 545, said that the second hat would be done at 635. Got the last hat at 738pm, an hour past the quote. Gave some lame excuse that they had issues with the needle, but were able to customize 2 other hats in between. Get the hat and the stitching is messed up. Was told that the stitching is how the font is, but you can clearly see from the picture that they messed up on the alignment and spacing. Told my daughter that they did mess up and tried to remove the extra stitching. Pretty much they said, "we will blame it on the font style" and they will live with it. Pretty poor customer service that they can't even own up to their mistakes. Maybe they take care of certain people, but all customers should be treated the same. Pretty sad that the work force these days have zero regard for customers. Be wary of your order, double check everything.

I went into Lids the other day looking for a Bulls T-shirt for my friend to wear to the Bulls game…read morethat we were going to later that night. I was able to find many shirts that I liked, and purchased one. They had an amazing selection! The only downside is that because the merchandise is licensed merchandise its fairly pricey. Luckily the employees were very friendly and helpful, and even got me signed up for their discount program so that I could save money on my purchase as well as on future purchases. I will definitely be back for my sport merchandise needs!

I love this shop! I've gotten so many cute vintage tops and accessories. There is SO MUCH great…read morejewelry! This is one of, if not the best place to get clean vintage items that are one of a kind. The shop lady is very helpful and seems like she lives and breathes vintage. This place is a gem, I can't recommend it enough. Will definitely be back.

Want to go vintage? This is the place! My daughter and I find such amazing pieces...from all the…read moredecades. Lindsay, the owner, is such fun and finds you the exact fit. It's a secret gem! "This is the perfect place ever!"

I can always find what I'm looking for there even though I may have to travel about 15 miles to get…read morethere

Great customer service and a plethora of beauty items to choose from. If you can't find it at First…read moreImage, it's not worth looking for!

These people are absolutely genuine. Travis is one heck of a guy. This man deserves a raise…read more Upstanding people work here, holding the line of what it means to wear Filson wear. -Motorcycle guy

Filson in Naperville is the best…read more I have several Filson bags and love the quality of the bags. My first bag is over 10 years old and the strap broke. I brought the bag into the shop, and they looked at the bag, and sent me home with a new strap, and let me keep my old strap. Awesome customer service and really cool people. THANK YOU Filson Naperville.

A picture speaks a thousand words. That smile on my face is because of the beautiful human hair wig…read moreI received from Michele Pasco at Alopecia Hair Solutions. She comes to the privacy of my own home and stays as long as I need her to stay. I have since purchased two more human hair wigs and in the process of a fourth. I have stage 4 cancer so I will be on some form of treatment for the rest of my life. All of which cause hair loss. I'm so excited to have so many options for beautiful custom hair! Life is short who needs to worry about a bad "hair" day. Michele has been a God send for sure. You will love hanging out with her because she is so much fun! What a wonderful way to pamper yourself while dealing with hair loss or thinning.

We went to Chrysalis and spent over a month trying to get a wig for my mom. They were rude and we…read morewere going to be paying almost $5k. So after they screwed up the wig, my mom was so upset that I decided to try to find someone else. I randomly called up Michelle and she came out and was easy breezy, understood what we were looking for, super patient, funny, kind and compassionate. My mom is at ease with her, she has super reasonable prices and we didn't feel rushed or like she was scamming us! It's the most amazing experience ever! I recommend her to anyone in need of a wig

The store is so much fun! The music the decorations are so great. Memories and memorabilia from 20…read moreyears ago... they chose quality stuff to sell that's in great condition. And the staff were so nice and friendly.

Everything is overpriced, and honestly, the selection was beyond underwhelming. I came in expecting…read morereasonable prices and a decent variety, based on what I'd heard, and left wondering where the value was supposed to be.The whole experience felt like a middle-aged man trying to sell a 2000 Chevy for $15,000 because he "knows what he has." The prices are wildly inflated, while the selection does very little to justify them. If you're charging premium prices, there should at least be premium variety and quality to match. As for the customer service, it was practically nonexistent. No one seemed interested in speaking to customers until it came time to promote or push their program. That alone left a pretty bad impression.1/10. If you enjoy paying too much for clothes, having a painfully limited selection that feels like it's mostly just teams, and being treated like a potential sign-up rather than an actual customer, then by all means, this is the place for you. Otherwise, save your money and shop somewhere that actually understands what good value and customer service look like.

We were looking for shoes for my wife and found a pair we liked. We requested a different pair than…read morethe one we tried because that pair looked a little beat up. We ended up receiving the shoe size we requested in MEN'S size. The store refused to exchange to the correct size or refund because my wife wore the shoes long enough to realize they gave us the wrong size. We thought it was just a small mistake and we could exchange to the size we paid for. Obviously we were wrong, and Tilly's has no issue ripping us off our $60. This is a terrible company, do not shop here unless you want money stolen. Mistakes happen, but leaving the customer to pay for those mistakes is ridiculous and something I have never dealt with before.

I have been bringing my teens to shop here for a few years and always have a great experience. The…read moreemployees are all helpful and willing to add style advice. They always have a nice variety of clothes and frequent sales. One stop for clothes, backpacks, shoes, socks and undergarments!

Such a cute place with great stuff! My friend got a super cute sweater and was able to try it on…read more Worker was very nice and it was a quick check out. Prices were fair for most items I saw. Would definitely go back!

So expensive , unbelievable . $20 for a small short, nothing fancy or vintage. Looked at kids…read moreclothes same thing