As always - friendly, professional and prompt service! Thank you Tony and Team - we are so grateful.read more

About a month ago, i found a homeowners worst nightmare both: drywood termites and subternean…read moretermites eating my home in my external and interior attics and mudtubes in my raised foundation of my home. I had gotten quite a few quotes from various vendors for tenting and trenching Termidor and Nykor provided a no-tent solution that was priced competively and only a few hundred more than the traditional methods of tenting/ trenching, and they offered the same 2 year guarantee that all the competitors offered. They worked with me to inspect the home and noted their findings and gave me a very clear invoice and quote to my email. I had a good experience for a whole home Termite Service from Tony and Chris, they arrived promptly on 3/31/2026 and proceeded to treat the bare wood areas of my home inside my garage and inside my interior home attict, and also the subteranean area under my home and base boards per their quote. The service took about 2.5 hours and it was relatively painless beyond some overspray clean up on my appliances and lighting fixtures, they were very clear to cover and remove any paper items like books, and I moved everything off the walls for the interior spraying as best I could per the instructions. The service went well, and as it takes time to see if the treatment worked given that they sprayed Termidor, I cleaned up all the frass/ termite droppings i could see in the affected areas and I will ask them to come back next year around this time for an inspection or If i see more activity and once the 2 year guarantee is over, subscribe for them to come back to inspect and do a treatment of any newly affected areas. The only issue was they charged me the wrong price at the end but promptly refunded the amount and charged me properly, which is one of the most honest things I've seen any vendor do, then their payment went through the next day.

These guys are amazing. They were professional, friendly, and economical. They also provided with…read moreexplanation of everything they are doing detailed to ensure we understand.

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

We initially had a few issues come up with the treatment, but once we were connected with Bryana,…read moreeverything was smooth sailing. She is extremely responsive and helpful. Would highly recommend.

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

Friendly service and great attention to detail. Erica was great and worked with us to keep our dogs…read moresafe during our service.

Erika serviced my property today in 100°+ heat. With this heat wave and humidity from the hurricane…read morei've been seeing a lot more ants in my house along with the typical outdoor spiders this time of year. Rather than treating this like a routine service, she took the time to find the root cause areas and was not at all deterred by the heat. Above and beyond!

Ant issue at our house. Prompt response, communicated well, and did everything asked during the…read morevisit. Highly recommend his services.

After being completely fed up with Orkin, I decided to try a small business. So happy that I did!!…read moreMathew is so nice, professional, and easy to work with. Big bonus, his Service did a better job of keeping the spiders away! He really knows what he's doing. Stop letting spiders rule your house & yard!

Our cat brought in a very large (and alive) mouse / rat a couple months ago that was able to take…read moreresidence under our kitchen floor. My husband and I had tried everything to catch it ourselves and finally accepted we needed to call in a professional. Matt came by our house yesterday and quickly assessed that the mouse was eating our cats food and set a few traps out with the cat food. This morning we woke up and the mouse had already been caught!! Highly recommend Matt if you have pest issues - very knowledgeable and is a pleasure to work with.

Highly recommend Innovative Pest Management! Their customer service, communication and prices are…read moreamazing! Darrell Roach came to my house, assessed the situation, gave recommendations, and is a pleasure to work with!

We had been hearing sounds coming from the attic for a couple of days, and my landlord sent Sam…read moreover for an inspection, great profissional, located possible entries around the house, easy explanation about the process, a day later his team showed up and spent the day sealing everything, setting up the traps, Sam was great answering our texts during the process and checking out on us too. Would totally recommend Rodent Control for anyone that is having pest problems! Celia Snowdon Hermosa Beach

I was incredibly stressed after I started noticing a foul odor coming from the walls in my closet…read moreand hearing scratching noises up in my attic. I knew something wasn't right, and I needed help as soon as possible. From my very first call, this company went above and beyond to accommodate my urgent situation, and I am so grateful for their kindness and professionalism. Our field representative, Nicolas, was absolutely outstanding. From the moment he arrived, he was incredibly friendly, patient, and thorough. He completed a detailed inspection and took the time to explain exactly how mice can get into a home, pointing out areas of concern and answering every question I had. He then walked me through their entire plan for sealing entry points and preventing the rodents from returning, making sure I understood every step of the process. What really stood out was how understanding they were about my budget. They presented the recommended service but also worked with me to find options that fit within my budget without making me feel pressured. That level of honesty, flexibility, and compassion is hard to find these days. By the end of the visit, Nic didn't feel like just another technician--he felt like a trusted family friend. His knowledge, professionalism, and genuine care turned what was an incredibly stressful experience into one where I felt informed, supported, and confident that my home was in good hands. I wholeheartedly recommend this company to anyone dealing with a rodent issue. If you're lucky enough to have Nicolas as your representative, you'll be in excellent hands. Thank you for treating us like people instead of just another customer. It truly made all the difference :)

Santiago and the team did an amazing job with the fumigation. Their communication was excellent,…read morethey were very professional and respectful, and they completed a very clean, thorough job. I truly appreciate the great work they did.

From their field inspector Luis to their office staff (Kathy and Eva), Excellent Fumigation is…read moreexcellent from top to bottom. Everyone is extremely courteous and professional. A special shout out to Luis who also performed the termite treatment. He's so thorough that it's obvious that he takes pride in his work. It's important to employ good termite protection, so you can trust this company to tent your place when the time comes. If you live in the South Bay, we highly recommend using Excellent Fumigation! Gotta support a local termite company that performs 100% their own work!

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

Marcus was great. Very happy with our first service. Looking forward to a long relationship. Thank…read moreyou.

Marcus was at my house yesterday to exterminate roaches which had made themselves at home in mine…read more He arrived on time and thoroughly explained the process he would do. He was friendly, professional and answered all my questions. I'm very satisfied with his service.