Avoid this place. They have inflated prices and scummy billing practices. Somehow it cost me nearly…read more$400 for an eye exam and contact lens fitting, and that's with both medical and vision insurance. The biggest issue is that they didn't disclose any prices in advance. They billed me over 2x as much for a "premium" toric contact lens fitting. Of course this wasn't mentioned at the time of service. In 25 years I've never been charged more than the standard price for a contact lens fitting, and it has always been covered by my vision insurance. Not the case here as apparently a toric fitting falls into their special/"premium" category. This was my first and last visit to Dallas Eye & Ear.

Seriously, do not go here. Scheduling staff were unpleasant, reception staff should be drug tested…read moreand even though I had called and asked for an appointment with Dr. Burk I was told halfway through my 2 1/2 hr wait that she wasn't ever at this location on Friday. No one ever told me the name of the octogenarian who hobbled in (including the octogenarian) but it seemed a bit like bait and switch. Request an appt with one doctor but see the very slow moving wobbling doctor who might be better off in assisted living.

Dr Burke is an old school Dr that knows her stuff. Staff is pretty decent but the lounge needs an…read moreoverhaul. So many patients are trying to be seen by Dr Burke.. But she's good!

Dr. Burk is an excellent doctor. I had very dense cataracts in both eyes and very complicated…read morevision. She removed them. I am super happy because the doctor helped me recover my vision. I am very grateful to the doctor and her staff. They have helped me a lot. Thank you again, doctor. Burk I'm super happy.

My experience with Dr. Pandit and his staff was extremely disappointing. During my first visit, I…read morecame prepared with my blood results from my PCP, which I had already emailed to his office prior to the appointment. When Dr. Pandit came in, he asked where my thyroid and Chronic Fatigue Syndrome results were - which made it clear that neither he nor his staff had thoroughly reviewed my labs. My thyroid results were clearly included in what I sent. Despite that, I proceeded with the visit. Later that same week, I called his staff to follow up and asked them to review my blood work again. They told me they would submit a request to my PCP to get all my results, even though I had already provided them. When I checked in the following week, they said they still hadn't heard back from my PCP. By that point, I had already received my Chronic Fatigue Syndrome results and wanted to send those over as well. I repeatedly asked the staff to review my original blood work because my thyroid results were already there, but they kept brushing me off. After several calls, they finally reviewed it and admitted that my thyroid results were indeed included. I then asked them to confirm whether the Chronic Fatigue Syndrome results I was about to submit were the correct ones Dr. Pandit needed to review before my next visit -- because he had specifically mentioned that he needed to see those results before proceeding. Instead of helping, two different nursing members raised their voices at me, saying they didn't know because the doctor wasn't in. I politely asked if they could confirm with him later and get back to me, but they both said the doctor "didn't have time for that" and that I would just have to wait until my next visit. I explained that I wanted to be proactive and make sure I had all the necessary labs ready ahead of time, but they dismissed me again, saying the doctor would "probably be fine with it." When I asked if they could review the doctor's notes, they said they didn't have access to them but somehow insisted the doctor already had everything he requested - which felt dismissive, confusing, and inconsistent. The staff's tone and attitude made it clear that my health concerns were not a priority to them. If this is how the staff behaves toward patients, I can only imagine how things are handled behind the scenes with the Doctor. After reading other reviews, it now makes sense why many people have shared similar frustrations - and it's hard not to believe that this office may be buying positive reviews for marketing purposes. My health is my top priority, but it was evident that it isn't theirs. I would not recommend this office to anyone looking for a doctor or staff who truly care, communicate clearly, or take the time to review patient information properly.

Great experience. Helpful staff. Doctor listens and has…read moreanswers to you concerns. Appointment kept on time.

Dr visher is very professional and knowledgeable takes the time to listen and explains everything…read morein details she's a great doctor I highly recommend and her staff members are very friendly and there's practically no wait I'm so happy I found a great doctor

Dr. Visher really took care of me. I saw her for an ear infection and after seeing her and…read morereceiving the proper medicine, my ear infection was gone in a matter of days! She seemed to really care about me and listened to everything I had to say. I will definitely go to her again.

I loved the fact that Dr. Pandit and his whole team worked with me to figure out the best way to…read moreaddress my health issues which were primarily allergies and sinus concerns. They guided me through my treatment plan, starting with allergy testing. Once that was under control, we looked at how to better my lifestyle to reduce my reactions. He recommended the air purifier and staying disciplined with my allergy medicines. While my symptoms got much better as a result, my chronic sinus infections were still an issue. It was only then after addressing all the underlying issues first that we pursued surgery. The balloon sinuplasty was fantastic and painless, and the recovery time was equally quick and pain free - I have yet to take a single Tylenol. I was very informed at every step of the way; I feel the entire team are my advocates and always have my best interests in mind.

The staff is professional, courteous and efficient. The entire experience from diagnosis to…read moretreatment to follow up was seamless and easy. I would highly recommended Dr. Pandit to anyone.

Very nice people 100% recommended Got attended very fast…read morefirst time going and really liked it

All they want is money! I went in for a dry skin problem in my nose, literally a dry patch of skin…read more The first thing the doctor asked me when she went into the room after the nurse checked my blood pressure and what not was "are you willing to have surgery"... First red flag, why would I need surgery for a dry patch of skin. She proceeded to tell me it might be allergies, so I did an allergy test. I had to come back to get my results about a week later and had to force her to give me a culture in my nose. After forcing her doctor to do a culture she proscribed me a topical antibiotic "just in case it's bacterial"... Red flag 2, why would I need antibiotics if we don't know if it's bacterial. If it's not bacterial and I take antibiotics I will kill all the good for no reason at all. Will not be going back

Dr. Pena is excellent and most likely saved my life by diagnosing cancer that two other ENT ''s…read moremissed.

Great office! Staff is always helpful and friendly! Dr. Pena is super, and I look forward to seeing…read morethe girls on allergy shot day! I would recommend it to anyone suffering with allergies!

I have spoken to the RECEPTIONIST Gloria on more than one occasion at this location and every time…read moreI speak with her, she's rude, short, impatient, and condescending. People call and often are experiencing pain or distress. Care includes listening and being empathetic. The way she speaks almost made me not utilize the services at Methodist. I wonder how much money she's lost you all already with her attitude and snobbish behavior.

I had to be rushed 7 hours away from my hometown for an emergency cancer diagnosis and found myself…read morein Methodist Dallas. I was all alone and had no support with me. The staff here fill all the voids and took me by the hand. With every single person being attentive to my fears and pain I made it through my surgery in good spirits. I am so grateful for these people.

I am so impressed with Dr Agan. She assisted in my surgery removing displaced hardware from a…read moreprevious ACDF. I was scheduled for surgery when COVID restrictions were put in place, pushing my surgery date to who knows when! She, along with Dr Vira were amazing in advocating for me even post operatives. Being both a patient and a provider, I appreciate her more than I can say!

Dr. Lauren Ausuma is great! She met all of my meds and expectations. I haven't made my health a…read morepriority and things could've been bad. She did not make me feel any kind of shame and she assured me that she'd help me get everything back in order. She even gave me samples to take home instead of waiting for the pharmacy. The office staff are nice as well. I was in and out in thirty minutes. That's great for a first visit. Including labs

The doctors at this location are nice but as of recently; I have had a completely horrible…read moreexperience with this organization/office. They take months to reply to your concern and do not pick up the phone. The codes that were sent to my insurance needed to be changed to be covered and everyone was giving me the run around. I completely reached my deductible and out of pocket expenses due to surgeries but was billed because Methodist did not want to change a code. It has been months since I have been trying to get help and no one is helping. Some of the test that were ran were even rejected because they submitted it wrong and I am getting charged for it. This is completely horrible customer service. They are quick to have you come in for an appointment but don't help you after when they charge you for it. I will not suggest coming to this location unless you want to get charged for no reason for things that can get covered because they do not feel like changing it. I am disappointed in this organization/ office if this is how you treat all of your long term clients.