The staff at North Dallas Ent is by far one of most upscale place of business I have ever been too,…read morefrom the minute you walk in to the time you leave your visit with the doctors are so so professional and not to mention the top quality of care you receive. I highly recommend them.

First time visit as we just moved from another state. everyone was professional and showed real…read moreinterest in helping me resolve my hearing issues. Very positive and energetic professionals am glad my GP MD referred me to this staff.

I was referred to this practice. I hope that you never have to be referred to these people. Not…read morebecause they're not really good at what they do, but because if you are referred to them you have a situation on your hands. My situation was not fun and took me a little by surprise. I had what I thought was a skin blemish taken off by a Mohs Surgeon and it came back as melanoma. Scared is an understatement, but the Mohs surgeon assured me these were the right people for me to see. My office visit with Dr. Britt was informative and helped build my confidence that this was the guy I needed to help me. He informed I would require additional surgery and testing and consulted with me about all the potential outcomes. His office staff followed up to schedule, just as he said they would. The communication was thorough and always followed by an email detailing my pre-surgical instructions. The day of my procedure everything went exactly as Dr. Britt had advised it would. If you need them, these are the folks you want in your corner, but once again, I hope you never need them!

Efficient , courtesy , professional , Discussed symptoms and…read moreresponded with referral.

Dr. Gottlieb and his office staff are just phenomenal! I,…read morepersonally, don't like doctors who are over-coddling and sugar coat their responses and conversations. I want a real doctor who is responsible and genuine and that's him and his office! Dr. Gottlieb could easily read that right off the back and was just fantastic when it came to responding to me. Honest, to the point but I 100% felt and received top notch care. I had four other friends go to him for the deviated septum surgery and they couldn't stop raving about his work. I'm just now recovering and it has been such a healthy for the most part easy recovery. My face is looking great and not a lot of bruising! Surgery lasted an hour and that surgicare staff was just as amazing. Very rarely do I review doctors office but this was worth it!

My personal experience was this was the worst first-time visit I have ever had. I made an…read moreappointment with Gottlieb as I could not get into my normal doctor for a clogged ear, and his reviews seemed decent. I filled out the usual new patient paperwork and then was called back into see Gottlieb. When he saw my chart and inquired about a procedure I had done with a colleague of his in the industry, and I did not have glowing things to say about said colleague and my procedure, Gottlieb proceeded to chastise me for even showing up to see him for a simple ear cleaning. This Gottlieb guy felt he was so unworthy of being selected by me, a new patient, to choose him for a procedure cleaning when I could have just "gone to his idol instead," who, I may add, did a surgery on me that did not go well, was a complete failure, and made my condition worse, so why would I choose to go back to said provider that made my condition worse, or ever see him again? Read the room, dude. Were you really that clueless?? Apparently so. I have never in all my years of going to ear doctors (over 40 years) seen a man feel so inferior to his colleague at the sheer mention of his idol's name and then have the nerve to chastise a new patient for "choosing him" instead of just going back to this other colleague of his that he idolizes and feels a massive inferiority ego complex being mentioned in the same industry against. Total unprofessionalism; if he is that ego-sensitive to the sheer mention of his idol's name and anything negative mentioned about a patient's experience with said idol of his, which the patient has every right to say, as I did, he should not be dealing with patients in any form if he is that sensitive to a differing viewpoint that challenges his view. It's none of his business why a patient chooses to go to another provider, the reasons are many, and he shouldn't have questioned me for choosing him over another competitor of his. Honesty, It's none of his business, it is a choice who a patient chooses for medical care. I did not bring this conversation up initially and had no plans to even talk about it. He prodded me for information when he saw the other guy's name mentioned on the form and wanted details when I told him I was not fond of his idol colleague. This entire conversation was instigated and started by Gottlieb almost immediately after he came into the room to see me. This is the most unprofessional first visit I have ever had with any medical provider. I told my regular ENT about this interaction, and he was shocked at this kind of treatment and agreed that it was very unprofessional and bizarre. Terrible experience. There are plenty of ENT providers to choose from in the DFW area to help you with your needs; in my opinion you would obviously want to choose someone else who actually cares about you, the patient, wants your business, wants to help you, and won't judge you instantly and question you for even choosing to use their services or question you if your view on something or someone is different than theirs. Go anywhere else. I wish I hadn't seen this provider.

Great experience. Helpful staff. Doctor listens and has…read moreanswers to you concerns. Appointment kept on time.

My experience with Dr. Pandit and his staff was extremely disappointing. During my first visit, I…read morecame prepared with my blood results from my PCP, which I had already emailed to his office prior to the appointment. When Dr. Pandit came in, he asked where my thyroid and Chronic Fatigue Syndrome results were - which made it clear that neither he nor his staff had thoroughly reviewed my labs. My thyroid results were clearly included in what I sent. Despite that, I proceeded with the visit. Later that same week, I called his staff to follow up and asked them to review my blood work again. They told me they would submit a request to my PCP to get all my results, even though I had already provided them. When I checked in the following week, they said they still hadn't heard back from my PCP. By that point, I had already received my Chronic Fatigue Syndrome results and wanted to send those over as well. I repeatedly asked the staff to review my original blood work because my thyroid results were already there, but they kept brushing me off. After several calls, they finally reviewed it and admitted that my thyroid results were indeed included. I then asked them to confirm whether the Chronic Fatigue Syndrome results I was about to submit were the correct ones Dr. Pandit needed to review before my next visit -- because he had specifically mentioned that he needed to see those results before proceeding. Instead of helping, two different nursing members raised their voices at me, saying they didn't know because the doctor wasn't in. I politely asked if they could confirm with him later and get back to me, but they both said the doctor "didn't have time for that" and that I would just have to wait until my next visit. I explained that I wanted to be proactive and make sure I had all the necessary labs ready ahead of time, but they dismissed me again, saying the doctor would "probably be fine with it." When I asked if they could review the doctor's notes, they said they didn't have access to them but somehow insisted the doctor already had everything he requested - which felt dismissive, confusing, and inconsistent. The staff's tone and attitude made it clear that my health concerns were not a priority to them. If this is how the staff behaves toward patients, I can only imagine how things are handled behind the scenes with the Doctor. After reading other reviews, it now makes sense why many people have shared similar frustrations - and it's hard not to believe that this office may be buying positive reviews for marketing purposes. My health is my top priority, but it was evident that it isn't theirs. I would not recommend this office to anyone looking for a doctor or staff who truly care, communicate clearly, or take the time to review patient information properly.

Extremely knowledgeable Very down the Earth and approachable…read moreGave great advice in common non medical language

Personable friendly staff and doctor Easy access and…read moreparking. Not a huge practice making it easy to be seen on short notice.

ENT Specialist - DFW Metroplex - 3 Generations See Dr. Kirkham…read more My parents, my son, and I are all patients of Dr. Kirkham. I've read the other reviews and definitely understand the "long wait" frustration. Having seen him since the age of 16, I can attest that the wait is usually long. I can also explain why. This man will approach every appointment with a breadth of knowledge, experience, and expertise seldom found these days. He brings this to each appointment and that takes time. For him, I can guarantee you, it is not just a job. This is Dr. Kirkham's calling. He is not my friend and I'm not writing a review because I think he's a nice guy. I do think he's a nice guy, but I am writing a review because I have been in his office well over a dozen times in my 43 years. He approaches otolaryngological health comprehensively and holistically. Though he has known me for decades, he still asks me dozens of questions when trying to decipher an underlying cause for a symptom, just as he should (but, remember...this takes time). I was a professional opera singer for over 10 years and I trusted him 100% as a surgeon, when the time came to operate on my sinuses. I trust both of my parents and my toddler with him. I wrote to him when I was overseas, experiencing chronic laryngitis. These are just my experiences, but they have been echoed by friends and family. Peggy and the ladies at the desk do the best job they can. I have raised my voice in frustration a time or two only to be calmly reminded that Dr. Kirkham will "get to me as quickly as he can." In those moments, I remember the painstakingly individualized time he takes, I take a breath (usually through my mouth, if I'm visiting him it means I have some nasal issue...ha ha), and I sit down.

Dr. Kirkham is the greatest doctor in the world is he still retired I knew he had a foot problem…read moreand retired and I read that he was feeling better. I hope he returns at his young age of 73. Thank you David Todora a past patient.

Unfortunately, I needed a hand surgeon after a tree limb took out my ladder dropping me and jamming…read moremy hand in the ground. During the Emergency Room visit at Medical City Plano, they sent my swollen wrist X-Ray to Dr. Zivaljevic. Dr Z as they call him, identified a "dislocated peri lunate bone" in the wrist and scheduled surgery. I had a brace cast (behind the elbow to my fingers) for two weeks as the swelling went down, and moved to a full cast at the two week visit. His great team put the cast on in his office. Amazing process. Dr Z said I would have been luckier to have broken my wrist as bones heal. I scheduled regular visits and changed out the cast around 7 weeks as the muscle atrophy had taken over. Dr Z told me exactly what would happen to the letter over the course of the 3 months of visits. His physical therapy team had me doing finger stretches to keep the mobility going... Everything with a straight wrist. At the end of three months and half a dozen-ish office visits it was time to get the pins out. Another surgery, but this time a day visit so really quick. Now the real stretching and manipulation started, but keep in mind, the only thing holding my peri lunate in was one ligament and now scar tissue. I had to stop stretching so much as to not break up the scar tissue and I'm 70% mobility, which is exactly where he expected and wanted me to be. Strength is increasing and I have serviceable use of my wrist though I would avoid ladders if I were you! [And I had used lots of ladders in the past doing some really crazy things. Crazy stuff happens with ladders and YOU ARE NOT INVINCIBLE!!!!!] Dr Z was super knowledgeable and insightful. He patiently answered any and all questions I had each time. His staff was super friendly and professional even working with us and our medical sharing plan which caused some back and forth between all three parties, but we are grateful and appreciative of Lankford for working with us. I had calls from their office team reminding me of appointments and from Dr Z's nurse Kristen, who I even had the need to call her cell phone to ask a question. She was happy to help and advise. Dr Z said my outcome was fantastic in his experience. I had followed their instructions fairly well, only I didn't do as many reps stretching as they recommended. During a visit, I also asked about other Dr's in his office at Lankford Hand Surgery. From Dr Z's description, it sounds like they can handle any hand surgery even if intricate nerve reconnection work is necessary. If you have a hand surgery need, reach out to Dr Z and Lankford Hand Surgery. Dr Z and his team will take care of you. PS. Their downtown Dallas office can use some sprucing up, and they were in the process of doing some reorganizing and rearranging as I was "graduating."

I strongly advise against choosing this practice. My experience with Lankford Hand Surgery was…read moremarked by a lack of professional communication and disruptive administrative conduct. I was scheduled for mallet finger surgery and had already pre-paid both the surgical center and the surgeon. Based on the office's urgency, I cancelled a non-refundable flight home cross county to visit an elderly parent with cognitive decline. Despite this, the office cancelled my surgery only hours before it was scheduled to take place. When I asked questions regarding my procedure, the office manager informed me that I was 'not a fit' for their practice, explicitly stating, 'your surgery is not significant enough to be bothering our staff with these questions'. While I eventually received a refund of my surgical fees and recouped the costs from the surgical center, the financial and emotional toll of the last-minute cancellation was significant. I subsequently sought care at the Orthopedics Institute of North Texas with Dr. Patel. Unlike the previous recommendation, Dr. Patel determined that surgery was not necessary given the angle of the injury. I have since successfully treated the injury with a splint and physical therapy with Inga Krips, and I am now almost fully healed. I HIGHLY recommend these two people. They are extremely competent professionals. Patients deserve clear communication and professional treatment, neither of which I found here

I have seen NP, Mahnaz Mostofi, a few times and also took my cousin in for a check up. She is…read moreeasily approachable and knowledgeable, Mahnaz shows care for her patients and guides them in the best way possible. She will explain any concerns you have thouroughly without making you feel rushed! I definitely recommend her and I will continue care with her for as long as possible.

This office charges a $35 no-show fee but does not send appointment confirmations or reminders to…read morepatients. I was charged the $35 fee for missed appointments despite receiving neither confirmations nor reminders. Even for an appointment I attended, I had to call the office that morning to verify the time. Staff explained that they were too busy to make reminder calls. I tried to resolve these concerns before choosing another OB-GYN practice, but instead of hearing why I was frustrated, staff repeatedly asked me to pay the $35 fee. I was not given the opportunity to speak directly with my doctor about the office's communication and policies or to have my concerns properly reviewed. I understand patients are responsible for keeping appointments. However, an office that charges a $35 no-show fee should also provide basic appointment communication and listen to patients who dispute those charges. Automated booking confirmations and reminders would help prevent missed visits without requiring individual calls. A clear process for addressing patient concerns and reviewing disputed fees would also improve the experience.