I was a new patient last month (July 2026) and showed up early to be greeted by a very young front…read moredesk check-in person who was aggressive and had an angry tone and asked me for two things, which, I had my license and medical card ready but she asked for license and something else like a permit and I had to ask her what that was, she said my medical card and I did not say this out loud but wanted to say "why didn't you just say medical card" but it was my first time here so I didn't say anything , figured she was having a bad day. Then when I got to see Dr. Walter Humann, who only took about 3 minutes time with me and when he asked me a question, I was cut off before finishing my sentence. He was late getting in to see me because I heard him with the patience next door talking for 15 minutes about the FIFA soccer games, I get it, I enjoyed the conversation too even though I was just eavesdropping through the paper thin walls and I figured he would be in a better mood than his front desk staff person was since the convo with his patient was going so well. He was quick, seemed like he didn't care, and I felt just like a number and from the looks of my bill, I just paid his car payment (or maybe half a car payment, depending on his car). The audiologist Dr. Kelly Briley doesn't smile like she does in her pics, I felt like she was also wishing I wasn't there. She was cold, distant, even though I really liked her office, it was warm and inviting and I told her this, no response. After I paid my bill, made a follow up appointment and I had to deal with the same front desk person that checked me in and as she was checking me out, I asked her if she had the correct pharmacy on file for the script that Dr. Humann ordered and she said she did, but how could she since I didn't put it on my paperwork so I asked her to read it out to me to confirm and of course, it was wrong, so I gave her the right address and she got mad, and said "that is what I said" and her voice sounded so angry and evil that I just grabbed my bag and got out of there. Then, I get a call from my pharmacy, the script was called in incorrectly and they were letting me know they contacted the Dr. Humann's office to get it fixed. That was good and I waited, and waited, two days later, my pharmacy told me to call them since they are not getting a response, so I called, left a voice mail and it has been 3 weeks, no response to the pharmacy or myself. I decided to just ask my PCP to fill the script since I would not ever be going back to this office again. Please find a better ENT office, if you can, because this office, does not care about the patient, only the very expensive fees they charge for less than 15 minutes of service.

Dr Briley is wonderful and very caring. She has always taken the time to help me with my hearing…read moreaids. She makes herself available to help you if you have any problems. If you are struggling with your hearing, I highly recommend Dr. Briley!

I was referred to this practice. I hope that you never have to be referred to these people. Not…read morebecause they're not really good at what they do, but because if you are referred to them you have a situation on your hands. My situation was not fun and took me a little by surprise. I had what I thought was a skin blemish taken off by a Mohs Surgeon and it came back as melanoma. Scared is an understatement, but the Mohs surgeon assured me these were the right people for me to see. My office visit with Dr. Britt was informative and helped build my confidence that this was the guy I needed to help me. He informed I would require additional surgery and testing and consulted with me about all the potential outcomes. His office staff followed up to schedule, just as he said they would. The communication was thorough and always followed by an email detailing my pre-surgical instructions. The day of my procedure everything went exactly as Dr. Britt had advised it would. If you need them, these are the folks you want in your corner, but once again, I hope you never need them!

Efficient , courtesy , professional , Discussed symptoms and…read moreresponded with referral.

Dr. Metts did my tonsillectomy and gave me a great referral for a specialist that did another…read moresurgery for me. I like the nurse that works there as well, and never had any issues with check in or payment. Surgery was great, no complications, and they helped get insurance to cover it.

Ok bedside manners. Not the friendliest or most welcoming. Not impressed as my first visit…read more Literally spent 5 minutes with me. Epley procedure was performed on me for $60 bucks plus my copay. Seems like a ripoff. Beware of all the signs in the office with all their charges. This office reminded me of Spirit Airline. They charge a fee for anything and everything! I think they must be hurting for patients. Therefore they nickel and dime the patients they have. Need FMLA forms filled out? $30 dollars! Medical record requests? $30 dollars! No show? $30 dollars! Shots? $30 dollars. After hours call? $30 dollars! Phone conversation with the doctor? Yup u guess it folks, $30 dollars! I would think some of these things could be done as a courtesy to your patients in order to keep them and to send referrals....

Great experience. Helpful staff. Doctor listens and has…read moreanswers to you concerns. Appointment kept on time.

My experience with Dr. Pandit and his staff was extremely disappointing. During my first visit, I…read morecame prepared with my blood results from my PCP, which I had already emailed to his office prior to the appointment. When Dr. Pandit came in, he asked where my thyroid and Chronic Fatigue Syndrome results were - which made it clear that neither he nor his staff had thoroughly reviewed my labs. My thyroid results were clearly included in what I sent. Despite that, I proceeded with the visit. Later that same week, I called his staff to follow up and asked them to review my blood work again. They told me they would submit a request to my PCP to get all my results, even though I had already provided them. When I checked in the following week, they said they still hadn't heard back from my PCP. By that point, I had already received my Chronic Fatigue Syndrome results and wanted to send those over as well. I repeatedly asked the staff to review my original blood work because my thyroid results were already there, but they kept brushing me off. After several calls, they finally reviewed it and admitted that my thyroid results were indeed included. I then asked them to confirm whether the Chronic Fatigue Syndrome results I was about to submit were the correct ones Dr. Pandit needed to review before my next visit -- because he had specifically mentioned that he needed to see those results before proceeding. Instead of helping, two different nursing members raised their voices at me, saying they didn't know because the doctor wasn't in. I politely asked if they could confirm with him later and get back to me, but they both said the doctor "didn't have time for that" and that I would just have to wait until my next visit. I explained that I wanted to be proactive and make sure I had all the necessary labs ready ahead of time, but they dismissed me again, saying the doctor would "probably be fine with it." When I asked if they could review the doctor's notes, they said they didn't have access to them but somehow insisted the doctor already had everything he requested - which felt dismissive, confusing, and inconsistent. The staff's tone and attitude made it clear that my health concerns were not a priority to them. If this is how the staff behaves toward patients, I can only imagine how things are handled behind the scenes with the Doctor. After reading other reviews, it now makes sense why many people have shared similar frustrations - and it's hard not to believe that this office may be buying positive reviews for marketing purposes. My health is my top priority, but it was evident that it isn't theirs. I would not recommend this office to anyone looking for a doctor or staff who truly care, communicate clearly, or take the time to review patient information properly.

I made my appt for a time my boss would be on a flight. Doctor ran 35 minutes behind schedule. They…read morewould have turned me away if I was that late. I had a text come in from my boss when she landed and I was texting her back. Doctor got snippy and said I can go see another patient. I had to remind her she was running late not me. They did nothing for me. I knew better and only went to show my mother I was right. They tried to sell me a pillow for which I answered I already have a FREE app that does the same thing. They also pitched therapy to help learn to deal with pulsative tinnitus. I'm ready to cut my ear off and they had zero solutions but throwing money at it and hoping for the best. So disappointed

Dr Jordan was took the time to understand my sinus problem. She answered all of my questions. Gave…read moreme the pros and cons of treatment options. Unlike the previous ENT I saw, she focuses on her patients, not her social media score. Dr Jordan is one of those rare doctors we all hope to have treat us. I am grateful to her.

I was dismayed to see negative reviews for dr. Albritton and his staff. I have been a patient for…read morealmost 2 yrs and have suffered severe dizziness for over 25 years. Paige Williams is a godsend .She has helped me almost overcome the problem. And the staff has always been kind. I would definitely highly recommend this office. Estelle H

I've been to Dr. Albritton multiple times now over the years for a number of issues and he's been…read moregreat at every turn. Very personable and warm, but also knows his stuff. Very conservative in his approach and isn't someone that's quick to push unnecessary procedures on people just to make a quick buck. He truly cares and is one of the best doctors I've ever been to.

I switched to this practice after having a bad experience at another. This office was recommended…read moreto me by a close friend and I'm so glad that I switched. My friend sees another Dr, so I know that if my Dr isn't available to deliver my baby, I'm still confident in the other Drs in the practice. My doctor is Dr. Michelle Heintges and I can't say enough great things about her! She takes the time to get to know you and goes out of her way to make you feel comfortable and understood. I prepare my questions in advance of each appointment we've discussed my birth preferences throughout the entire pregnancy. Parking for each appointment has been easy & although my husband cannot go to each full appointment (due to COVID regulations), he has been welcome (after temp checks and waiting in a separate area) at each ultrasound.

I have been going to AWH for more than 5 years now seeing Dr Maria's Reyes. She is really good and…read moretaking her time to understand my need and help me through my journey . I have couple friends going there also and seeing the other doctors and feel the same. Highly recommended !

Personable friendly staff and doctor Easy access and…read moreparking. Not a huge practice making it easy to be seen on short notice.

You could not find a more professional, caring, experienced ENT and Audiology team than Dr. Moore…read moreand Tara Weinberg. Dr. Moore has a wonderful bedside manner, clearly explains any treatment or solution to my ear blockage issues, and I trust him implicitly, which is important when someone has a long pointy instrument poking around inside your ear! Tara has guided my 84 year old husband to some much-needed new hearing aids and their upgraded technology has resulted in an enormous improvement in what my husband can hear on a daily basis. We are very thankful to be patients of Dr. Moore and Tara, and cannot recommend them both highly enough. Roger & Alexandra.