Avoid this place. They have inflated prices and scummy billing practices. Somehow it cost me nearly…read more$400 for an eye exam and contact lens fitting, and that's with both medical and vision insurance. The biggest issue is that they didn't disclose any prices in advance. They billed me over 2x as much for a "premium" toric contact lens fitting. Of course this wasn't mentioned at the time of service. In 25 years I've never been charged more than the standard price for a contact lens fitting, and it has always been covered by my vision insurance. Not the case here as apparently a toric fitting falls into their special/"premium" category. This was my first and last visit to Dallas Eye & Ear.

Seriously, do not go here. Scheduling staff were unpleasant, reception staff should be drug tested…read moreand even though I had called and asked for an appointment with Dr. Burk I was told halfway through my 2 1/2 hr wait that she wasn't ever at this location on Friday. No one ever told me the name of the octogenarian who hobbled in (including the octogenarian) but it seemed a bit like bait and switch. Request an appt with one doctor but see the very slow moving wobbling doctor who might be better off in assisted living.

Yeah, I wanted to like this place. I went to there last year for both ear and eye care. The ear…read moreside required unreasonable multiple visits. I needed cataract surgery and the woman in the office quoted me a stupid price of $3,000 per eye + clinic charge which she could not quote. I instead went to a WONDERFUL clinic in Las Colinas and paid less than $1,500 with my Medicare. The staff at Lind Burk's clinic seems to be not qualified, don't have a good knowledge of costs, or are upselling to pay for such a huge staff. I felt like I was in a car showroom. The clinic I went to has given me 20/20 vision with reasonable follow up visits. This review was to not so much to criticize, but hopefully to maybe suggest they change their practices and be more upfront with costs, procedures and spend more time with the patient (I felt rushed).

Dr Burke is an old school Dr that knows her stuff. Staff is pretty decent but the lounge needs an…read moreoverhaul. So many patients are trying to be seen by Dr Burke.. But she's good!

Great experience. Helpful staff. Doctor listens and has…read moreanswers to you concerns. Appointment kept on time.

My experience with Dr. Pandit and his staff was extremely disappointing. During my first visit, I…read morecame prepared with my blood results from my PCP, which I had already emailed to his office prior to the appointment. When Dr. Pandit came in, he asked where my thyroid and Chronic Fatigue Syndrome results were - which made it clear that neither he nor his staff had thoroughly reviewed my labs. My thyroid results were clearly included in what I sent. Despite that, I proceeded with the visit. Later that same week, I called his staff to follow up and asked them to review my blood work again. They told me they would submit a request to my PCP to get all my results, even though I had already provided them. When I checked in the following week, they said they still hadn't heard back from my PCP. By that point, I had already received my Chronic Fatigue Syndrome results and wanted to send those over as well. I repeatedly asked the staff to review my original blood work because my thyroid results were already there, but they kept brushing me off. After several calls, they finally reviewed it and admitted that my thyroid results were indeed included. I then asked them to confirm whether the Chronic Fatigue Syndrome results I was about to submit were the correct ones Dr. Pandit needed to review before my next visit -- because he had specifically mentioned that he needed to see those results before proceeding. Instead of helping, two different nursing members raised their voices at me, saying they didn't know because the doctor wasn't in. I politely asked if they could confirm with him later and get back to me, but they both said the doctor "didn't have time for that" and that I would just have to wait until my next visit. I explained that I wanted to be proactive and make sure I had all the necessary labs ready ahead of time, but they dismissed me again, saying the doctor would "probably be fine with it." When I asked if they could review the doctor's notes, they said they didn't have access to them but somehow insisted the doctor already had everything he requested - which felt dismissive, confusing, and inconsistent. The staff's tone and attitude made it clear that my health concerns were not a priority to them. If this is how the staff behaves toward patients, I can only imagine how things are handled behind the scenes with the Doctor. After reading other reviews, it now makes sense why many people have shared similar frustrations - and it's hard not to believe that this office may be buying positive reviews for marketing purposes. My health is my top priority, but it was evident that it isn't theirs. I would not recommend this office to anyone looking for a doctor or staff who truly care, communicate clearly, or take the time to review patient information properly.

Dr visher is very professional and knowledgeable takes the time to listen and explains everything…read morein details she's a great doctor I highly recommend and her staff members are very friendly and there's practically no wait I'm so happy I found a great doctor

Dr. Visher really took care of me. I saw her for an ear infection and after seeing her and…read morereceiving the proper medicine, my ear infection was gone in a matter of days! She seemed to really care about me and listened to everything I had to say. I will definitely go to her again.

Dr. Pandit has made such a huge impact on me that I cannot say thank you enough. Several years ago…read morehe performed a surgery for my deviated septum. I am now able to breathe freely and the impact on my overall health has been huge. Additionally he has guided me in coping with my allergies which I have had all of my life. He also recommended ear tubes that have enabled me to have better hearing than I have ever had. Thank you, Dr. Pandit!

From the owner: Dallas ENT provides care for the ear, nose, and throat, specializing in the medical and surgical…read moretreatment of pediatric and adult ear, nose, and throat issues, including allergies, sleep apnea and snoring, hearing and voice disorders, endoscopic sinus surgery, and head and neck surgery.

I loved the fact that Dr. Pandit and his whole team worked with me to figure out the best way to…read moreaddress my health issues which were primarily allergies and sinus concerns. They guided me through my treatment plan, starting with allergy testing. Once that was under control, we looked at how to better my lifestyle to reduce my reactions. He recommended the air purifier and staying disciplined with my allergy medicines. While my symptoms got much better as a result, my chronic sinus infections were still an issue. It was only then after addressing all the underlying issues first that we pursued surgery. The balloon sinuplasty was fantastic and painless, and the recovery time was equally quick and pain free - I have yet to take a single Tylenol. I was very informed at every step of the way; I feel the entire team are my advocates and always have my best interests in mind.

The staff is professional, courteous and efficient. The entire experience from diagnosis to…read moretreatment to follow up was seamless and easy. I would highly recommended Dr. Pandit to anyone.

Very nice people 100% recommended Got attended very fast…read morefirst time going and really liked it

I am a singer & I went to see Dr. West about my chronic hoarseness & throat soreness .He went to…read morepreform a scope on me & prescribe me a helpful steroid for my chords. He was very honest and didn't over sensationalize a "condition". Dr. West is fair and personable and his staff is friendly. I highly recommend this ENT office.

Dr. Pena is excellent and most likely saved my life by diagnosing cancer that two other ENT ''s…read moremissed.

Great office! Staff is always helpful and friendly! Dr. Pena is super, and I look forward to seeing…read morethe girls on allergy shot day! I would recommend it to anyone suffering with allergies!

I am so impressed with Dr Agan. She assisted in my surgery removing displaced hardware from a…read moreprevious ACDF. I was scheduled for surgery when COVID restrictions were put in place, pushing my surgery date to who knows when! She, along with Dr Vira were amazing in advocating for me even post operatives. Being both a patient and a provider, I appreciate her more than I can say!

I have had the most unprofessional back and forth with this office and would give it zero stars if…read moreI could. I had surgery with Dr. Oh in early 2024. Staff was great, process was smooth and surgery was completed after rounds of physical therapy and a steroid injection. My employer required Short Term Disability and the paperwork was filled out in January 2024 with no hiccups. I started having pain post surgery about 10 months after surgery. I got back in to see the doctor and we planned on the exact same treatment plan as before- starting with physical therapy. However the office staff was downright nasty to deal with regarding any paperwork that my employer needed. Started with Valerie who was condescending to the point that the people who overheard the conversation said "she really just talked down to you like that??" and about things she didn't even know about at that. She didn't understand the difference in Short Term Disability and FMLA which for that position, should be a minimum requirement. She kept saying she wasn't going to complete my paperwork and after DAYS of back and forth passed me on to Lilly. I have dealt with Lilly in the past and she was extremely pleasant-however she was downright rude this time and it was totally out of the character I know her to have. AND I QUOTE from a portal message about how important this paperwork is, " We are NOT filling out the paperwork. I have spoke with Dr. Oh and our office policy is we don't do Short Term Disability or FMLA Paperwork for ANYONE that is NOT within their 90 day post op period, We are a surgeon's office'". Like I am unaware that they are a surgeons office? Ive been a patient for over a year and a half and HAD SURGERY. It was meant to be condescending. What is the most frustrating part is that their policy states ""We will complete forms for patients' who have undergone surgery by our physicians only" which, I have. They keep insisting it's within 90 days but can't show me this in writing anywhere. Also, if that's the case why was it done last time? This office has absolutely gone downhill and I would not recommend this office purely based off of the incompetent staff they have. Which is a true shame because Dr. Oh as a surgeon is fantastic. It goes deeper, I asked Valerie to email my paperwork back when she refused to do it the first time and she never did (I brought a physical copy to my appointment). Then Lilly asked me if I had the paperwork and I said I left a physical copy but offered to email or fax it again. My short term disability case worker ALSO called and faxed and they ignored them. STEER CLEAR of this place. Dr. Oh really needs to change the policy and have a serious meeting with his employees about the importance of professionalism and following the policy that his patients sign. I can read and know that per that policy, the paperwork should be completed. They also need a reminder of empathy and that his patients are in pain if they are coming to his office. This has affected me receiving my treatment, delayed necessary paperwork that my employer needs for weeks at this point and it's directly affecting my pay. This is nothing light. Go literally anywhere else. I will certainly be transferring care after this experience.

Dr. Oh has performed back surgery on my father-in-law, mother and my Father, each time we have had…read morea very big success with Dr. Oh. He is compassionate,truthful,caring ,very patient, and an extremely good surgeon. His entire staff deserves a standing ovation they are FABULOUS! Five stars in an understatement for this Dr.!