This is my second review for this restaurant, and i warn everyone who goes to canes to check for things that can be missing. Once again canes disappoints and forgets my extra canes sauce. They don't even care at this point. I went in to get my extra sauce and it's like the lady was expecting me to say I was missing something. Honestly sick of having to check every single time for missing items, don't think I'll be returning to canes. read more

I loved the chicken, it was so good. I also loved the Texas toast. The environment was really good, not too loud. The food came really fast and the person at the register was really nice. read more

I asked for a small kids meal and got super cold food. The manager came out and said he didn't understand because it just got pulled off the rack. I told him I have been here dozens of times and it's the coldest chicken I've ever had. Well, instead of them just giving me two chicken fingers cost them maybe a couple quarters Benjamin - was the manager and was handling the situation well Devon - came out yelling, throwing his hands and blaming me saying that what I said was not true and all kinds of things and becoming loud and violent. The manager had to push him aside multiple times as he threw hand signs at me. unacceptable. On top of that, not only do they not give me any more food. They also did not do a refund. Wow read more

Very disappointed with this place, we have been to locations in different states but this is by far the worst. Let's start with the chicken sandwich, chicken lettuce and a bun (not toasted as claimed) no tomatoes, no anything else, now i get that the menu is coming from corporate so it is not the fault of this location, however the soggy fries is and so is the lack of service, and to top it off they want $0.45 for an extra sauce... in a world where we have Chick Filla, In and Out burger, Freddys etc where focus is on quality and service this is such a waste of time and money. read more

We went thru the drive thru for our order which was a big one with that order there was the Caniac Combo which is supposed to have 6 pieces & there were only 4 we love Raising Cane's but it is becoming a disappointment read more

Truly great food I'll be honest besides the fact that I found a little black piece probably from a chicken bone in my 3 finger combo. The people sitting next to us were not very kind but the employees were the complete opposite. Thank you canes! read more

**Disappointing Experience Every Time** I've been to this Cane's location multiple times, and unfortunately, the experience is consistently bad. The drive-thru employees always seem to have an attitude and are incredibly rude. It's frustrating to be treated poorly when you're just trying to get a meal. Customer service is clearly not a priority here. The staff doesn't smile, rushes through your order, and acts as if you're bothering them. It's disappointing because the food is OKAY, but the rude behavior from the employees makes me want to avoid this place altogether. I hope management takes this seriously and trains their staff on basic customer service skills. WILL NOT BE VISITING THIS LOCATION AGAIN! read more

When this place first opened, you couldn't get near it because the lines were so long. We waited until the crowds died down to try it. We all ordered boxes to get a taste of everything. First, the good: The service is awesome. Very friendly and fast. The hot food is hot and the cold food is cold, rather than everything being vaguely warm. The chicken is delicious. Hot, fresh and crispy. The coleslaw was also good. The canes sauce had a nice flavor. Not so good: The fries were boring. Unseasoned and mushy. No one ate them. Texas toast was the same. It's toast. It was also mushy. Overall, it was okay, but not worth the wait in line. read more

A fine example of the chain. IMO their weak spot is the sole-option sauce, which is okay but not bet-the-franchise good. (Admittedly, they've been very successful with it.) The Texas Toast is really good; fries are ordinary; coleslaw is below average. Their ad campaign - based around a guy (Post Malone) who looks like his friends drew on his face with a marker while he was passed out - makes me want to go to Chick-Fil-A. read more

For the past couple of years, Cane's has been trying to get away with giving you less and less chicken, and it's gone too far. The picture attached is what passes as a "full" tender now. I hope this little cost-cutting measure comes back and bites them in the rear, soon. read more

Raising Cane's Chicken Fingers - "That'll be $18! " - Chicken Shop Near Me - Longmont, Colorado

I stopped going because they had Styrofoam containers and plastic bags. What business in 2024 is that unaware of what's happening to the planet? Then, I decided to give it another chance when I heard they had changed their packaging. Just came home after waiting in the drive-through for 18 minutes, opened the box, and it's completely the wrong order. Lesson learned. I will not be back. read more

Food was great will always drive over to Longmont instead of Fort Collins. Everyone was friendly and the store was really clean. Always love coming here read more

DO NOT EAT HERE!!! They served me fries today and you can literally see the sprouts coming out of the fry because it is rotten. I never write reviews, but I had to make a Yelp to warn people. I was wondering why the fries tasted so bad the past few times I've been. Never eating at a canes again. read more

Raising Cane's Chicken Fingers - Rotten fry - Chicken Shop Near Me - Longmont, Colorado

Worst service i have ever experienced from a canes. Waiting at the intercom for 10 minutes. Had to go up to the window to order my food. Cashier was supper rude and had a lot of attitude when i was asking for help. at least the food was good read more

Come on, man! You guys don't even do French fries right. That's just the basics. Undercooked, tasteless, actually really tastes like frozen food. Lots and lots of advertising, but low yucky quality food. Good luck. read more

I have heard that this restaurant had excellent chicken although I have never been able to try it because they do not have a location close to my home. While I was driving on a short visit to Colorado I happened to see it so I stopped to try it out. The chicken was a very tender and delicious. Very fresh. I noticed that the parking lot had cones and signs to direct cars so it seems that this is a very popular spot. I can see why. The chicken was delicious and I hope to be able to try this again sometime. read more

Wow. I have never experienced customer service like this. I was warmly greeted by Addy, who took extra care with our order and maintained professionalism during the entire exchange. I was unsure about whether I wanted to go to Chik-Fil-A or Canes and Addy ensured that it was the right decision to go to canes. read more

Raising Cane's Chicken Fingers - Chicken Shop Near Me - Longmont, Colorado

Went through drive thru and ordered 1 three piece combo and 1 four piece combo. The French fries were under cooked on the 4 piece and no fork the cole slaw, the chicken on both were the size of chicken nuggets. With each order, drinks came with them. The sweet tea was close to having no sugar. We have eaten at Raisin Caine for close to 20 years. This was worst meal I got from a Raisin Caine any where. read more

I ordered a gallon of unsweetened tea two days in a row. Both days they were sweet! Attitude about the sweet tea the first night from the guy at the window. Was reassured second night it was unsweet. It wasn't. read more

Food used to be good, but it has gone downhill. The chicken fingers are so tiny it's not worth the cost, French fries are soggy and tasteless, and cold. The toast wasn't toasted, cold and tasteless, too. Too bad, our kids used to love it, not any longer. read more

I didn't order a headache with my drive through. The food is always great, However the guy who gave us our food in drive throughs cologne was sooo strong I could smell it in the passenger seat and it stayed in our car! People working with the public need to be aware how their fragrances can bother others. The guy is probably nose blind to how much he sprays cause he is used to it. Management needs to tell him to tone it down. read more

We came in for a late lunch all was good till we sat down ,place was filthy,got our food brought it back to the girl who waited on us and told her fries are cold and stale she replied well they shouldn't be and told me we can't take food back I will see if I can get you some fresh ones we ate the chicken which was hot and fresh 20 minutes later still no fries I could here the kitchen staff arguments in the restaurant finally went to the counter asking for the manager then asked for my money back won't be back this place is not run well and poorly managed 3 customers in the restaurant with 3 in the drivethru and they can't keep up. read more

Was so excited when I saw this place was opening in Longmont since I had only ever been to one in Fort Collins and that's about a 45 minute drive. Been to this location multiple times and consistently let down. Fries are always undercooked and smushy, Texas toast isn't even really toasted and chicken isn't hot even if you eat it right away. Kind of a bummer and I hope the staff gets it together! read more

TERRIBLE SERVICE 7/27/24 approximately 8:15pm. I wait at the speaker box drive thru forever and watch 4-5 other cars place their order at the opposite speaker box and and I'm saying Hello... Hello.. ect. into the speak box over and over again and no one ever takes my order and I can not back out of the drive thru because there are cars behind me so i have to drive around and wait in line with everyone else (which the line was SUPER LONG) and when I get there tell them the problem the first person I talk to just makes excuses and the second makes the same excuses but in addition acts like i had no right to be upset and just continued to make excuses and I repeatedly from the start of talking to the employees asked for a discount for the next time I come and they just dance around my asking for a discount multiple time so i finally said "Just say NO, if you can't give me a discount" so they actually finally told me "NO" so I left. read more

Fries were cold and mushy. Chicken tenders were small and not very crispy. Very underwhelming experience.

Overpriced, long lines, dining room closed. Go elsewhere, it's mediocre fast food at a premium with a long wait.

Raising Cane's is one of our local favorite places for delicious eats. We love that the patio is dog friendly. Food is always perfectly prepared. The staff is always helpful and friendly. The restaurant and patio are always clean. Parking is plentiful. read more

While the chicken was good, we did not receive any coleslaw in our order which was requested. Very disappointed because we paid for a full meal but did not receive everything. We also liked it better when we could order online and pick it up. They only do drive thru now; lobby is not open. read more

i'm very dissatisfied with this service. madison the tall, lankey, blonde. was very rude to me, and she was on her phone for like a minute while i was waiting for someone to take my order. and then when i told her the order was wrong she got mad at me told me it wasn't and walked away. i'm very disappointed read more

there has never been salt on my fries and the girl working had the worst attitude. put me in a bad mood