Bobbi came to our house to discuss designing our entire yard all the way through to execution. Was…read morea good meeting, nothing out of the ordinary. Had appointment April 21st to discuss the concept. She called the day before and said she couldn't find it on her computer but would be fairly easy for her to redo. I said no worries, when ready call me back to reschedule. No response back, I emailed her after 2 weeks, didn't get a response. After a month I contacted the owner, Garrett, and then the next day Bobbi contacted me and left a message saying she was sorry, it was unprofessional, she should have got back to me, if I still wanted to do the project call her back. I didn't call back that day, but the next day Garrett left me an email saying he was sorry and they prided themselves on communication. So I answered the email fairly promtly that day, which was May 19th, saying I wanted to continue and I would call Bobbi. I called to leave her message and her outgoing mail said she's out of the office till June 2nd. I left a message saying I would continue with the project even though I thought it was odd she never mentioned she was going to be out of the office when she told me the day before to call her back. Well, it's June 9th and I think it's pretty clear that Bobby doesn't want anything to do with it job for whatever her reason is. There was no unpleasantness in our first meeting or after so I don't understand why she would ghost me when this is a sizeable job for them to do. She never mentioned any difficulties with a job that could have put her off wanting to continue. I won't even go to the nursery to buy aplant or anything after being treated this way. Very poor business.

I feel like visiting most nurseries is just like walking through inventory of plants. This place is…read morenot like that at all. It is more like touring an established garden with winding paths and a pond browsing the plants along the way. They have a good selection of native and unique plants and the prices were good!

Thank you for the beautiful flowers you do!! Every time we have ordered flowers from you they are…read morealways gorgeous and the best part they stay fresh for a long time!!! We are so thankful for you!!!

1st Class!!! After…read morebeing badly hornswoggled with Blossom Flower Delivery's Google ads that they were #1 Florist in Langley, WA, and a Top Florist for 30 years -- the explicitly promised delivery did NOT happen, and reaching customer service was a long and horrible story in itself (oh, why hadn't I come to BBB or googled reviews first!)... ... and afterwards, almost succumbing to yet another [also sponsored!] ad for Ava's Flowers being a local Langley shop (vs. Newark, Delaware, as noted in bold at the very bottom of their webpage), I then trusted blessed Yelp to help identify Langley's actual brick and mortar stores.... A Special Touch Flowers and Gifts was ranked #2 of 28, from the entire geographical region. An appropriate ranking, indeed, despite the number of reviews as only 1? (But they're ranked 4.3 stars from 12 reviews on google.) Calling too early at PDT, and hours apart, with my EST, I followed their recorded instructions to order online. While much seemed to be unwanted custom -- I later learned they stopped affiliating with either Teleflora or FTD -- I selected a pictured dish garden, chose which size, filled in what I wanted on the card, and in the Special Instructions area, explained my situation and the sad terminal diagnosis, sharing I MUST have confirmation of same day delivery availability, and to please email or call. With beloved's difficulties in either speaking and/or hearing, the living (loved) plants were my best far-away way of trying to reach out. Then, the call came, first thing, at 9 am PDT time. Wow! A real live, caring person. A real store. We discussed what would be different from what was pictured. And I received, as promised, email confirmation of delivery, when the timely delivery actually occurred. I'm confused by the A+ rating, when it says they're not BBB accredited. But I wanted to be sure to leave word at BBB (and Google and Yelp!) that you can buy from A Special Touch Flowers and Gifts with confidence! They are Special!!!

My wife & I had a wonderful visit here the on Wednesday, April 22. Marie the owner is very sweet,…read morefriendly, humorous, and informative. There's even a very brave squirrel, Doug. She takes peanuts out of your hands which Marie hands out to visitors. We purchased candles and other goodies which we really loved. The prices for the treats, into which Marie puts her heart, are very reasonable. Trust me, the treats in Hawaii cost way more, and they are made with factory machines. We even bought a large cookie from a batch that Marie baked that morning. The cookie was really good. We ate the cookie, fudge, and caramels before we reached Deception Pass Bridge (we are visitors from Hawaii). Mahalo so much Marie!!!

This place used to have a storefront in Langley proper and now is a half mile or so out of Langley…read moreon a farm. The property is cute and beautifully maintained - the owner specializes in dark flowers and is extremely knowledgeable. I am not a gardener but my wife and my mother are and they loved looking at all the plants and bought a few. There's four goats! You can feed them peanut shells, which they love. It was adorable. And there is a super cute shop with lots of local things for sale. Fudge, flowers, soaps, cards, all sorts of gift things. Definitely worth a visit!

We enjoyed our visit to the Chocolate Flower Farm. Owner was welcoming and we were grateful for her…read morerecommendations on a local festival and the community food hub. We even got to feed her cute goats, which our baby loved. All of the chocolate treats we tried were delicious. Their farm is beautiful and smells delicious. I'm excited to visit in the future and see the growth in the garden.

Today was my wife and my anniversary, and It was the first time we've traveled to the south part of…read moreWhidbey Island just to look around at some of the shops and restaurants. We were a little taken back with the disengaged, uninviting, and/or arrogant demeanor these entrepreneurs exhibited on more than five occasions beginning with this store. Just a tip, when a customer compliments your store, or your craft, have enough decency to politely acknowledge their kind admiration. As I said, it wasn't just this shop, it was almost every business we visited.....must be something in the water.

My wife was away on business at an off-the-grid retreat... and her trip overlapped our wedding…read moreanniversary! What's a guy to do from so far away? Contact Flying Bear, that's what! These wonderful people swooped in to the rescue and made my wife's day. The ordering process was both easy and personalized. Though you can certainly order by phone, I do not have access to one during the work day and was able to complete everything via email - including describing the look I wanted, how much I wanted to spend, and the delivery coordination. Paying online was super simple (I even used Apple Pay). Bottom-line: they did great work and brought a smile via their wonderful floral creation! I highly recommend them.

Stumbled upon this cute shop on our way back from lunch and couldn't resist the most beautiful…read moredahlias being sold outside of the shop. The lady helping us was nice and the prices are fair. Will definitely come back.

Very chill customer service. The produce is supreme--other than growing your own, you can't…read morepossibly find better produce. Very fresh. Very healthy!

My family and I are incredibly impressed with Deep Harvest Farm. From the thoughtfulness and…read morequality of their products, to the swift turnaround of their seed shipments- they are our first choice. They've taken time to source, protect, and distribute seeds that WILL grow in our region. Pricing is great. Customer service is top notch! Truly look no further. Thank you Deep Harvest.

Great for koi, pond and aqua garden supply and advice. Great selections…read moreGreat Great Great

Went to Falling Water Gardens today and had the best experience! Lauren helped us and was super…read moreknowledgeable. We learned so much and had a very positive experience. We will definitely be back soon for more koi!