Reliable is an ironic name. I am locked out my unit because the company they use for the door…read moresecurity hasn't come to fix them. No manager on site. No one with a key to let us in. No idea when they will get fixed. Luckily "they escalated the concern" Wow I would hate to go into my presentation tonight empty handed if I didn't have that assurance. UNACCEPTABLE SERVICE. UNCARING REMOTE MANAGERS. You are better off down the street where they care and their units work.

Took some items to their storage facility and met the employees. Very friendly and clean. Family…read morerun business.

everything about my experience with Cross Creek self storage was positive. Tia always greeted me…read morewith a smile and was super helpful. The units themselves are easy to access safely fenced in and extremely clean. Thank you!

My 83 year old mother was stuck. She had movers ready to go but suddenly her 'move to' apartment…read morewasn't ready for her and she was on her last day at her 'move out' apartment. I found and called Cross Creek Self-Storage on my mother's behalf. Dane was the wonderful soul who answered the phone. With compassion, patience and understanding, Dane quickly secured a unit for all of her things. Emailed everything to me and assured me they would take care of her. He was right. When she arrived she was extremely happy and grateful for welcoming her and caring about what she had to say. THANK YOU, DANE, SO MUCH. You are a wonderful human.

We have used Randall Way for YEARS!! since before they even…read morehad the second building! Our 5x10 came in handy so many times through home and office moves. We moved farther away, and also now have room for all the things, so it was time to let it go. Our stuff was always dry, protected, and safe. The units are easy to access, there are always dollies available, and everything is kept in great condition. I've also been there late at night and always felt safe. I think that's especially important for military families or spouses of deployed service members who may need access at odd hours. Shout out to Mike for helping us with the end of our contract and going the extra mile! If you're in the Silverdale area and need storage, 100% go to Randall Way!!!

I recently got my storage unit 5x10 and really love how clean and easy access it is. I use the app…read moreto open the gates and doors, so far they haven't failed me. Elizabeth and Mike were amazing in showing me around and helping me get the perfect storage unit for my needs & informed me of Washington state policy for military members which made me have peace of mind if deployed my items wouldn't be auctioned off.

KC and Amanda are amazing!!!! They were so helpful, knowledgeable, and patient. I have been…read moreperpetually moving since Thanksgiving; moving kids back form college, into dorms, moving out myself, moving into a new house, just finished moving my oldest son closer to work to cut his commute in 1/2. We've rented multiple units there over the last 4yrs. The site is clean, safe, well lite, easily accessible. Great discounts and easy pay options. Again the on-site staff hands down, just awesome and friendly people. I will definitely rent there again if I ever need heated storage and recommend them for all your storage needs.

Customer service training and E.I. coaching is desperately needed. From being verbally attacked by…read moreJeremy while he was blowing leaves on Saturday to the lack of leadership by the office manager who witnessed and allowed Jeremy to interrupt a conversation between herself and my 53 year old family member, I ask Silverdale Self Storage, is this the best you can do? At the very least, teach basic communication skills to your staff in a world where customer service no longer exists. Helping my elderly aunt move her things into this storage facility was one of the worst experiences my family has had. Giving someone the title manager should come with de-escalation training for your ermployee(s) versus allowing him to act aggressively towards anyone, let along 2 females over the age of 50. Professionalism needs to make a comeback, along with human decency.

Facilities were clean and secure. The staff, Lori and Allen, set the bar for customer service and…read moremade our move so much easier. Thank you both!! I would definitely recommend Rancho Storage.

We moved here last minute and needed a storage unit ASAP. Everything about this storage place is…read moregreat. Very nice and protected and the customer service is great. I'd use them again

The people who work here are very nice and extremely helpful! Fair pricing and when I need to get…read moreanother storage facility I will be going back to them. I went there on a holiday to start moving my stuff out and broke the key off in my lock. The lady who works there technically was not working but was more than willing to go out of her way to help me fix the issue. Pick this place over any in the area!

I LOVE Reliable Storage in the Bremerton area. The people that work here are amazing individuals…read more Brian, at the Military Road site was always awesome to me and Craig, at the Fairgrounds Road location went above and beyond his call of duty to support me. I love that they are always there on site, to make sure everything is safe and I feel so comfortable knowing they are always there for my storage and moving needs and will do everything they can to help!

I rented a unit to store another person's things that I needed out of my life, and later went in to…read moretell the staff there that I wanted to close my account and wash my hands of it. The man on duty was very understanding and accommodating, offered to toss what was in the unit at the end of the month so I wouldn't have to do it, kept one backpack with personal papers so the person could come back for it within the next six months, and generally said that he'd take care of everything. Very impressed.

Amazing staff ! The faculty is kind of old but extremely well maintained ! I absolutely love that I…read moredecided to store with them. I am a very satisfies customer. Thanks

A great storage place. Very military friendly ! Jim was fantastic from getting me the appropriate…read moresize unit, to making sure my autopay was set up properly prior to my deployment. They also offer a moving truck for move in and if you are military you may request one for moving out as well. The process was seamless all the way until my move out date. It's a gated keypad storage site with indoor and outdoor units. I stored my things for an entire deployment no ruined items in my outdoor unit also no bugs in my things ! 5 stars for sure !

Great place to store your things that you may not use all the time so that you don't clutter your…read morehome or apartment. The place has a security gate that you access with a code and is accessible till 9pm, 7 days a week. The place is very clean and seems very secure and they have an on site person to keep an eye on things. I would recomend this place.