Not sure why this business has gotten such low marks, except maybe they've gotten better? A lot of…read morethe low scores are from a few years ago. I've used them twice while passing through Longview, and both times have been great. Nice, friendly service, consistent movement even when they are busy, and a nice, clean outcome. The car wash was just fine! The vacuum we used after wasn't the strongest, but it picked up dry pine needles and loose dirt on our rubber mats just fine. And, no extra charge for using them, so who can complain about that!? We'll be back!

First time visiting & last. No hot water, spot free rinse didn't work, tangled in hoses... no wall…read moreclip, change machine out of order, no wax. Big disappointment!! Oh yeah, one bay down on top of everything else.

Ended up here since it was the closest brushless wash at the time. I chose the highest level wash…read moreand instantly knew I was in for some bs. As I drove into the wash, there wasn't an under carriage wash happening. It seemed like there wasn't a lot of action going on but I put that out of my mind once the triple foam came out. After the rinse and terrible blow dry, I had to drive through the nozzles which were still pissing water everywhere. I even waited a minute before I drove through it. And the best part of it all was when I got home and saw what a crap job this place did. It's only been two weeks since I cleaned my truck from top to bottom, with very little driving, so it's not like my vehicle was caked with grime. The only part of my truck that was clean was the top. The sides didn't even look like they were cleaned one bit. I will definitely not go here and I'd suggest you don't either. This place is obviously neglected and doesn't clean your car well, at least for the brushless side. The price would be fair if your vehicle actually got cleaned.

Waste of money wash is horrible. Makes the car look even worse then when it started. I would not…read morerecommend

We were able to get our 30 ft travel trailer pulled by long bed GMC truck in around the back and…read moreinto a stall with no problems. Pay system is card friendly. Spay is good and did a good job. A brush available. Did t use the vacuum. Cleanish place and we were happy. Decent price.

Yea it's the shittiest car wash I've ever been to in my life , the car was more dirty than when I…read moregot there what a rip off , they sure went down hill , I want my $17 bucks back DONT EVER GO THERE ITS A SCAM!!!!

I took my pickup truck there to have a back canopy window tinted. They got me in within a couple…read moredays and we're pretty fast doing the work. It cost a little more than I expected but they did a good job and it's always good to support local businesses.

Trenten has a fantastic work ethic! They tinted my office windows and I though they were great. He…read morethought they poorly done. So he did them again free of charge. It isn't everyone that would do that. Detail is super imported to Trenten and his team. Thank you

The GT collision team represents among the highest levels of customer service I have experienced in…read moreLongview (HANDS DOWN). The Information provided was accurate, responses to inquiries were turned around very fast. Answers were clear and were detailed enough for us to make informed decisions, minimising the end to end time to process complex transactions among a number of (insurance) parties. The attention to DETAIL.....UNPARALLELED. We were referred by a friend and could not be more pleased. Tate and the ENTIRE team, we could not be more appreciative for all of you. Thank you for making our vehicle situation a seamless and pleasant experience. Gena & Shannon Graham (Aaron Wilkie)

Well my buddy got into an argument with a mailbox and the mail box won. I use Geico for my…read moreinsurance and I submitted pictures of this claim. They told me to take it to any body shop I wanted to. I have no experience with body shops, and this one is right next door to the Honda dealership where I bought my car. I gave them a call and they set me up with an appointment the following week. I had asked them if I could drop my truck off early as I had transportation and did not need access to the truck. They were more than happy to let me do that and assured that it would be kept secure in their fenced in parking lot. Now my appointment was for yesterday. I was shocked when I got a call from them that my truck was ready today. I walked over there and picked up my truck. They did a wonderful job. Not only did my truck look like the day I bought it, but they detailed it inside and out. The staff is super friendly, they informed me that they reached out to my insurance company and it was done so quickly that Geico hadn't even had the check cut yet. They are practicing COVID 19 safety precautions and I have never been so pleased with a business that I didn't know anything about. If you need a body shop, this is definitely the place to go to. I don't want to be a repeat customer, but if something happens in the future, I know where I'm going!!

I've been in the process of purchasing a car with Bud Clary Subaru, but communication has been…read moreextremely poor. It's been over two weeks without a clear update, and when I called to ask questions, the finance officer said he was "working on it" and ended the call before I could ask anything further. I expected better professionalism and transparency from a local business. It's frustrating to be left waiting this long without basic courtesy or follow-up.

No surprises. I bought a car. That car came with five free oil change packages which include oil…read moreand filter change, tire rotation, and car wash. As I've experienced at this dealership in the past, no car wash...out of coupons...come back in a few days and see if we have any then. Tires were not rotated. Thankfully the oil looks clean and the filter new. Avoid this service department. They are not apologetic about the missed services and there is never a manager on site to help remedy the issues. Take some time and read their reviews. Shame on me for trusting them to do right.

I give two stars only because they do good work. I give them NO stars on their pricing. I shopped…read morethe part they replaced for $99.00 and found, online, prices ranging from $9.99 to $39.99. The high end prices came from the dealer (GM) and NAPA, both reputable suppliers. I called and asked how a $39.99 part came to $99 on my bill. The response was that shops are in the practice of adding additional markup to the parts. I questioned the almost triple the highest amount I found. \They could not say why such inflated prices were charged of did they offer and satisfaction. I was told the manager would call me to discuss but I have not heard from him. Don't get mewrong...they are very thorough and do excellent repair work. Their labor prices seem a bit high bit I understand the need to charge these prices. I just don't feel that the amount they inflated the cost of the part is fair or even good practice. I will be finding a new repair shop.

Terrible experience. My significant other was recommended to use these guys. We should have known…read morewhen some lady was rude to us on the phone. My significant other said while there, some Emilia or Emily was extremely disrespectful and rude. Stay away.

New issues very quick. Great customer service. They top off everything. Check lights, tires etc…read more They do hit you up on other items as well, no pressure if you say no. No issues. I'd go back.

Thank you for excellent service once again. Rick and all the guys are always so courteous.read more

Bought my 2023 accord sport hybrid In 2023 from here and I have been loving my car! It's an amazing…read morevehicle

I walked into the showroom knowing exactly what I wanted. They didn't have the vehicle that I…read morewanted, but they said that they could make another model just like it. I'm not a car expert, and there wasn't enough time to thoroughly look through everything to see how it compared. One of the very important items I needed was a tow package with a 2 inch receiver. The salesman I was working with assured me that they could make it happen. After nearly a month, the added items were installed, but there was a HUGE problem. A tow package with a 1 1/4" receiver was installed. I told the service department that there must be some mistake. They treated my like I was the idiot because they said that Honda doesn't even make a 2" receiver that fits my car. I had a long talk with the salesman that I had worked with, and he did not take any responsibility for the mistake and showed no remorse. I asked if they could take off the tow package and credit me back, and they said they "couldn't" do it. I went to U-Haul to get the correct receiver, but they really struggled with the install because the removal of the incorrect tow package was very difficult due to the poor workmanship by the dealership. All I can say is this... I won't buy another car from Stirling because they are not trustworthy and honest.