Yesterday I was searching for somewhere new for a mani/pedi and came across Rainbow as "clean" & "reasonably priced" so bc it happens to be right near my bank so I ended up here for convenience.
You get the standard "Hi what you want, pick your color". Pretty decent selection of colors though I just wish there was some organization. I did notice the irony of "Rainbow" being in their name & adorned on their Dunkin Donuts inspired Brown and Orange smocks....?! Anywho, I picked my color and out of the 5-6 open chairs, sat next to the 1 other person also receiving service. I told this sweet girl I do have gel polish on & she told me it would be an additional $5 to remove before she started so I appreciate that. She handed me their brochure/menu? & asked what kind of pedicure. I informed her just a regular pedicure and for the $30 you do also get a 6 minute leg massage, paraffin on the heels so that was really nice. For the price, it was worth the value. She also asked me clarifying questions to make sure that she understood what I'd like (I had 1 accent nail done).
At this point, it was just 1 other person in the whole place and there are 9+ mani stations...I was seated right next to this woman, which made her move her purse to the floor. Before my technician starts, I show her a finger nail that tore &needs repair (my natural nails) she said ok, asked the other man what he would you and then proceeded. As she gets started I asked if there was a somewhere that I can put my ring in as there was nothing out. Something that you never notice until it's missing but not a problem, she digs is from the back of her station and we move on.
Let me start by saying that the manicure is WELL WORTH the price of $12. One thing I am not sure how I feel about... the scrub comes from a giant picnic mustard squeeze bottle. Of all containers in all of the world? I now see her in the Brown/Orange smock squeezing this mustard/scrub onto my hands and have to have an internal giggle at the fact I am at Rainbow Salon still. Not a big deal just odd. I get to wash my hands &she hands me a half "pick your size" sheet of Bounty to dry with. I was pleasantly surprised to go back to my seat & watch her open a new packet that contained lotion gloves. I sat in those while she came around &gave me a little back 'massage' (more of a grazing but maybe that's me). She showed &set the timer again "See I do for 3." Ok, yep, I see. I appreciate that the massage they have deemed part of your services and the timer that they set each time they start to rub. At first, but by this time ...it felt more like they are showing these timers as more of a "See, so you can't accuse me otherwise". I have to assume there was some event that perpetuated this practice that is similar to why McDonalds has to put "Caution: Coffee in Cut is Very Hot". It's during this time (about noon) that I realize what is playing on the TV is something I've never seen in a salon. Now I love CSI as much as the next housewife but it was stressing me out a little! Within 2 minutes they were removing some corpse lady's eyeballs with a needle. True story. Needless to say I spent the rest of the time just watching the other employees sit in the back row cut up foil and napkins.
Oh, I forget to mention at this point another customer has walked in for a nail service & yep, they have sat her now on the other side of me (so now the first woman moves her purse to her right and I pick mine up and move to my right like a game of dominoes). The 3 of us are lined up in front.The place is spacious so looking out didn't feel too claustrophobic but as any of us move around (nail polish and check out desk directly behind us), it felt a little tight.
So my little timer goes off and she stops grazing me, takes my gloves off and asks me to pay. OK, np...except my hands are covered in lotion so I just ask to borrow the hot towel she has on the station &wipe down a little first. I pay and again, a fair price for the services received, I get to put my ring on and wipe off a little more.
Now to do the repair to my nail, she uses "SNS" brand nail dipping...something I've never tried before but been interested in. Was easy &lightweight while my nail felt secure.
Painting, here is where I flag from impartial to meh. Maybe the paint I chose (neon pink) but it wasn't applying smoothly, she noticed herself & applied 3 thick coats.It is also drying matte. W/ a top coat no big deal but it did seem to change the end result shade a bit. Barely noticeable. I'm walked to the dry station& not interacted w/ again. I did seem to dry quickly for the amount of polish so that was nice.
I leave go about my business... 2 hours later first chip. Then another & another. And about 5p I realize I have discoloration bubbles as well as 2 actual cracks. Polish issue? idk but going back tomorrow in hopes that they will do the right thing & fix me up. I'll end up using a different Brand & color though for a fresh 2nd chance! read more