1. Rainbow Moving & Storage

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    Rainbow Moving & Storage

    5.0 (1 review)

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    2 years ago

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    Clark and Sons Moving

    Clark and Sons Moving

    3.1
    (49 reviews)

    Clark and Sons responded quickly to my request for a quote, which was in line with others I'd…read moreobtained. Jake from the office stayed in touch as the move got closer. In fact, when he called to confirm the day before my move, I explained how I hoped to be done early in the day due to a family event in the afternoon. He responded by saying he actually had a crew that could move me in a few hours. I jumped on it and the crew - Germain, D.J., and Mike couldn't have been more courteous and helpful. The move took less time than estimated and everything arrived safely and was placed where I wanted it. I would be happy to use them again!

    If you're wondering why this company has so many glowing reviews, read on to learn about the…read moreunethical threats, intimidation, and bribery used by the owner, Clark. If not for the owner's behavior, this would be a five-star review. Bruce and Ryne, the two movers who showed up, were phenomenal--professional, respectful, and tireless. They worked quickly but carefully, took only one short break, and kept positive attitudes through an exhausting fourteen-hour day. They were the bright spot in an otherwise dark experience. We chose Clark & Sons because their website emphasizes "strength in unity," professionalism, and care. Sadly, none of those values were reflected in how we were treated. Our written quote clearly stated $189 per hour for a three-man crew and one truck to move our three-bedroom home about twenty-five miles. On October 11, only two movers arrived at 9:15 a.m. They immediately called the company to report they needed help. We overheard multiple calls throughout the day asking for assistance, yet no one was ever sent. Because there were only two movers instead of three, the job took from 9:15 a.m. until 11:30 p.m. At the end of the night, Ryne called the owner, Clark, to discuss payment and handed the phone to my husband. My husband first praised Bruce and Ryne for their hard work, then raised the issue of the missing third mover. Clark's response was hostile, abusive, and threatening. He called us "thieves," said he was driving to Indianapolis and would "turn his car around" to come to our house to "embarrass us in front of our neighbors", and physically attack my husband. When my husband confronted him about his behavior, Clark threatened to call the sheriff. His aggression destroyed any sense of trust. We refused to provide our credit card number, fearing he might overcharge us, and instead requested a secure payment link like the one used for our deposit. Five days later, on October 16 around 11 p.m., my husband began receiving repeated calls from 513-264-2622. When he finally answered, the same man admitted it was him--the same Clark who had threatened us--and said he was "frustrated that day." He then demanded that my husband make me remove a review, even though I had not written one. When my husband refused, Clark continued calling--**six times between 10:49 and 11:04 p.m.--**and finally texted: "If you get that review removed, I'll give you $1,000 right now." Screenshots confirm both the quote and the repeated calls. Sadly, the harassment has continued with more calls today. And so NOW I am writing a review. We've moved many times, across states and even internationally, and have never experienced such unethical and threatening conduct from a moving company--let alone from its owner. Adding to the irony, Clark & Sons promotes itself as a Christian, family-owned business. Their trucks display Bible verses and crosses, and they advertise in the Christian Blue Pages under the phrase "Strength in Unity." I end with one of my favorite verses: "By their fruit you will recognize them." -- Matthew 7:16

    College Hunks Hauling Junk & Moving - Lebanon

    College Hunks Hauling Junk & Moving - Lebanon

    2.3
    (3 reviews)

    I'm a 20 year military spouse with over 6 moves under my belt and I felt it was extremely important…read morethat other families planning their long distance PPM (previously called DITY) moves (or corporate, personal moves - whether military or not) to be aware that College Hunks employees are not trained at all to pack boxes appropriately or load up a moving truck to limit damage as it travels. In addition, the job came in almost 3x the quoted price AND we received zero customer support or communication from the franchise ownership when we experienced problems (read below for details). The negative vibes started when their team arrived the morning of our move with only 2 people and no packing paper, no boxes, no markers for labeling, etc. Although the pack out had been confirmed with College Hunks' scheduler and main POC (his name was Alexander - he oozes confidence but he is not accurate, effective or helpful in a negative situation) two days prior the team didn't get the memo and thought they were just there to load a truck (it was supposed to be a pack out and load job). We had completed a detailed on-site meeting/walk thru with their scheduler, Alexander, and discussed picture boxes, wardrobe boxes, etc. so it wasn't that the company had never laid eyes on the job. The lead packer, Ethan, did get on the phone when I told him the actual scope and he quickly got supplies and 2 more people to our site, which was great, but it went downhill from there. If that had been the only issue I would not be leaving this long winded negative review. When we got to our destination we unpacked box after box after box with ZERO packing paper. Most items had not been wrapped or protected at all. All they did was take drawers and shelves of items and throw them into a cardboard box and seal it up. I had many damaged and broken glass, wood and ceramic items on the other end. I will acknowledge there was 1 packer, named Ethan, that did use packing paper and attempted to label boxes (after he borrowed a marker from us and after we asked them to label). He was the packer in our line of sight most of the day so we had no idea the others were not packing correctly or labeling anything. Ethan was great and had a good attitude all day - if all of their employees behaved like Ethan it would have been a very different move. Movers should know this but when you pack a truck for a long distance move and the boxes have no packing paper or internal support (and they're only 1/2 - 3/4 full) they all start to collapse and crush down from weight above as the truck drives and bounces. This is why we had so much damage. None of our boxes were labeled and the final straw was their cheap packing tape wasn't sticking to the boxes so as the movers at the destination site picked up boxes they were falling apart and collapsing on them. Items were falling out onto the ground as they tried to move stuff inside. I reached out to Alexander several times during the pack out, and also while we were unloading, with photos and expressed our disappointment and concerns and he assured me that the franchise owner would reach out within 24-48 hours to discuss what happened. Well, it's been over 2 weeks and crickets - not a single text, call or email. So it's clear their upper management really doesn't care about customer service. They got their 3x money and with job over we don't matter to them anymore. Take this review as a beware - they look great at face value but their team is not trained, equipped or supported by upper management.

    It's taken time for me to post this due to embarrassment…read more First let me say that I take full responsibility for what I didn't do. But to the two movers who ACCIDENTALLY left my brand new vacuum cleaner and many other items on the truck that I was too weak to come out and look in, you, God and I know what you did. I hope this disturbs your peace. As a repeat customer, I trusted where I shouldn't. So this disabled, single mother will neither recommend not utilize your company again. Do better.

    Robinson Relocations

    Robinson Relocations

    3.8
    (12 reviews)

    These guys were awesome. Big thanks first of all to Jared for following up with me about the amount…read moreof stuff I needed to move so we were able to determine the number of movers to send and make the job go smoothly. They were nice and upfront with costs when I reached out for an estimate and were ready to answer my questions. On the day of, these guys all showed up ready to work, were very friendly, and had great attitudes. They didn't waste time and were quick without sacrificing care for my stuff. Recommend them 100% and will be keeping them in mind if and when I look to move again. Just a quick update: I used these guys again for a long distance move from Cincinnati to Georgia and they were once again a great company to work with. They were on time and had great attitudes which is always a huge plus when you're dealing with the stress of a move. Glad to have had two positive moving experiences with these guys.

    Jared came for the initial assessment and estimate of what I needed to move. We walked through…read moreevery room in my house and Jared made notes. At the end of the walk through, Jared reviewed what it would take to move all of my belongings and reassured me that all items to be moved would easily fit into their standard moving van. He also said he, Jared, would arrive on the day of the move with a crew of very capable and experienced guys. However, in the day of the move Jared never showed and left me with crew with very little experience. From the very start leader expressed to me that he had doubts that everything would fit in the truck and subsequently the storage unit I had, the size of which I chose based on Jared's reassurances. From the very beginning, the crew repeatedly packed and repacked the truck to make it all fit and by the time it was fully loaded and ready to go to the storage unit they had been working for 5+ hours which was already more than the 4.5 hours I was told would be the time for the entire move, loading and unloading. When we reached the storage unit, the process was repeated. The crew began unloading but each person had a different opinion of how to get everything in the storage units. By the time everything was out of the truck and stored away, it was past 9 pm. Eleven plus hours from start to finish. At that point, the lead crew member spoke with Jared, he blamed everything on me as if my input caused them to turn into absolute morons who couldn't move their way out of a paper bag. I was present for the entire move but the only suggestions or requests I made were only made when the crew leader came to me and asked what he should do. I did ask, since I had rented 2 storage units that they try to put the furniture in the indoor unit. But when I saw the confusion that ensued, I simply told them to pack as they saw fit and that I did not want to get in their way.I I would not recommend Robinson Relocations to anybody. I think Jared is a crook!Please beware!!!

    Moving Ahead Services

    Moving Ahead Services

    3.5
    (21 reviews)

    Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

    I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

    Economy Moving & Storage

    Economy Moving & Storage

    4.5
    (6 reviews)

    Mark led the team with Sam and Brian and they all did a great job. If we wanted help with furniture…read moreplacement they were so patient. They treated our stuff with care and listened to any special instructions that we gave them. They all were so pleasant to work with. The estimator did an amazing job, too. We called for a fast move and she met with us the same day. She was within 15 minutes of the actual hours. Mark did the math, adjusted the bill and made sure we were happy. Highly recommend, easy to work with.

    We contracted with Economy Moving and storage to move us from Mason to Liberty Township. The owner…read moreAntonio came to our house to see what we had to move. He assured me the move would happen in 1 day with two trucks and 4 men. I requested an early start of 8 am as I knew it would be a long day. The movers arrived at 10 am. They called me on the way to our home and told me that the move would take 2 days. I eventually got a message to Antonio and he showed up at our move. He once again said he thought the move could be completed in 1 day as promised. Well it took until 7pm to load up the trucks. They ended up putting us up in a hotel that evening. They returned the next day to unload our load once again about 10 am. They took all day-Day2 to unload our stuff, leaving after 6 pm on DAY 2. The men moving the stuff did get our possessions to our new home in one piece. However the cost of the move ended up being $1000 more than the estimate I had been given. Had I known that the estimate for the move was bogus, I would have gotten someone else to move us. So buyer beware, don't believe their estimate.

    Sebastian Moving SW Ohio

    Sebastian Moving SW Ohio

    3.5
    (2 reviews)

    They were great to work with because my move in kept changing. I had to give them 450.00 up front…read moreand in cash for his truck and to keep a space open for me. I had one standing freezer my daughters fridge and mine which the said they could move I told them they'd probably need to take the doors off to get it out of the house. I had 8 shelving units, white and light weight. I had 6 units that each had 4 squares in them with clothes. Also not very heavy, I also had some boxes about 10 and a washer and drier and two small pieces of furniture. I got a text from Patrick saying his truck had broken down so they were going to have to get a U-Haul and not a very big one! When they got to my house they took one look at my refrigerator and said oh, that's a new one! We're not allowed to move those! I mean, he says, we could try but we didn't bring the tools to remove the doors! I told them before they ever got there about the doors. We had to make two trips from Chillicothe Ohio, to Circleville Ohio, about a 30 minute drive. Because the truck was small we had to make two trips. I wasn't taking any of the other furniture in my house because it's too large for my new house. In the end it cost me with the 450 dollar advance a thousand dollars for about 5 hours of work. So they were nice and friendly, but I wouldn't recommend them to anyone. It was too expensive for the small amount of stuff that they moved and because they wouldn't move my fridge I ended up having to buy a new one. I couldn't find anyone on such short notice to move it. And, wanting to keep all the 450 I'd already paid them, his truck breaking down ( he said he had two) and renting a small U-Haul. No stay clear!

    Customer service was the best and the price was perfect. Will be using them for my next move for…read moresure!

    Rainbow Moving & Storage - movers - Updated July 2026

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