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Rainbow Inn

5.0 (1 review)
Closed 11:00 am - 2:00 AM (Next day)
Updated 2 months ago

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Tortured Souls Brewing

Tortured Souls Brewing

(6 reviews)

A group of ten of us went in for dinner and trivia. As the second person ordered, they ran out of…read morebuns. This was 30 minutes after opening. This is a place that serves majority of burgers. The person who got the last burger bun, it was stale. I wasn't told I was getting mine on white (stale) toast. The remainder of the people couldn't order half the menu because they were out of everything so they were stuck with mostly fried appetizers. Three of the girls never received their appetizer therefore it when it finally came after we told the server, it was after they ate their meal. Really poor experience. A shame because it could be fun as they have trivia Thursday. The mc for trivia was great but the kitchen is very poorly equipped. Won't return. Embarrassing experience as I brought these 9 other girls with me for trivia.

First and foremost, this is a review of the newly established relationship with the former…read moreEvolution Grill which is now the in-house food provider and NOT Tortured Souls. That said, they need to take note how the food service may impact their reputation. When you walk in, you're in the bar. There is no sign that says seat yourself or wait to be seated. No one acknowledged out entrance to explain how things work i.e. no hostess. I had to flag down the bar tender and was told you seat yourself, get drinks at the bar (and pay for them there) and order food back by the kitchen where the "counter" is. There is no table service (kind of). If you want refills, you walk back to the bar. Condiments, silverware and napkins are at the counter. If you want salt and pepper, there were two sets that you share with the restaurant and return when you're done. You take your plates, glasses and silverware to the station/garbage can and leave them there when you're done. None of this business model is appealing to me whatsoever for a non-fast food restaurant. Maybe others like this but if I wanted to go to McDonald's I'd go to McDonald's. I said "kind of" earlier because the kid who was taking orders was a hard worker and brought everyone's food to them even though we were told we would pick it up when our buzzer went off. He was a nice kid doing a good job especially considering he was the only one there. The bar tender was also very nice once she was able to talk to us. Now for the food.... I had been to Evolution Grill a few times and the meals were always excellent which is why I was excited about this collaboration. The fried zucchini was excellent! For some reason though, it came out last. Ironically, no matter who owned that restaurant in the past, they could NEVER seem to get the timing/order of the food right. It's like the building is cursed-very weird. My wife liked the Brussels sprouts and they looked good to me. My burger however was a joke. Look at the pictures. ONE PIECE OF BACON on a bacon cheeseburger. Seriously? I also wanted lettuce which you can see in the picture what was on the plate for me to put on the burger. Lastly, the burger was ordered medium rare and it came out gray and dry. We had high hopes for another option near our house but this was seriously disappointing. It was mid-priced-not cheap but not as expensive as some. Given that it's the same type of service as Chik-fil-a though, it's expensive to me. And....my meal was terrible. It won't last if it doesn't improve quickly. Tortured Souls owners need to have a talk with Evolution Grill folks and address this. The only reason I gave this 2 stars instead of 1 is that it felt a little unfair to Tortured Souls since they're separate to some degree.

Rainbow Inn - tradamerican - Updated May 2026

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