I went in today (I've come here for 20 years though no longer live in Ojai) and immediately felt so unsafe -- about 50% of their staff maskless, definitely 50% of their customers maskless-- this while the incomparably contagious Omicron variant is surging. [edited to hopefully protect employee from any retaliation] I spoke with a masked employee and could see that they felt unsafe, vulnerable and unprotected in their workplace because their higher ups were very clearly making the choice to not enforce the mask mandate. I really, really hope that your employees have amazing benefits, Rainbow Bridge. As a fellow small business owner I cannot possibly imagine doing anything that might threaten my staff's safety and wellbeing-- that is our number one job as an employer. You are putting the very people who keep your ship running at risk, which is irresponsible, and so deeply disrespectful to their physical and mental health (some might say abusive). As far as I see it, the only thing you actually (re)enforce is an extremely toxic white wellness culture. If you are looking for some Ojai crunch, go to Farmer and the Cook where they believe in science and enforce the mask mandate so their community of staff and customers can stay actually-well. read more

I came here before covid was even a thing. I had one notably unimpressive smoothie, saw their ridiculous prices, and told myself I'd never come back. and now I learn they're anti-maskers? oof, get it together. it's not that hard to wear a mask for extended periods of time. I had to do it for 4-8 hours at a time back when I worked retail so there's really no excuse read more

unfortunately, this otherwise excellent health food store ignores The mask mandate. when I politely asked an employee shelving in the aisle I was shopping in to put her mask on ( it was around her neck), she rudely refused "unless I was within 6 feet." one of the cashiers wasn't masked & several customers. The manager claims they just can't enforce masks. with narrow aisles and congestion, It's just dangerous. I'll be shopping elsewhere. Our tow's other health food store can & does enforce the mask mandate. read more

This deli has been a local go-to for us in the past, but recent cost-cutting (I presume) has left us more than unimpressed with their offerings. We ordered an egg salad sandwich on brioche bun and were stunned at the amount of food we paid +12.00 for. The sandwich bun was literally 3" in diameter - the size of a "slider". The bun was obviously old and stale. Inside, there was a thin smear of egg salad that could've passed for the condiment, and one small scrap of lettuce. VERY disappointing. Any value that was part of the draw has become victim to Rainbow Bridge's pursuit of making an obscene profit (That is: selling $ .10 of food for $12.00). And, after perusing their other offerings, I have no doubt that this is indicative of the business model for the entire store. We will no longer shop at Rainbow Bridge. read more

Honestly, so many issues with this place, I don't know where to start. Ignoring mask mandates, rude cashiers, overpriced deli, smoothie & juice items... I could continue. On top of that, the politics of the owners just make the place disingenuous. They target towards a health conscious, liberal crowd just to make money off of them. Ew. read more

COVID friendly market! Come for the gluten-free leave with Covid, salmonella, listeria, whatever... since their staff and customers disobey the Ojai indoor mask requirement... What other health/safety laws are they violating? Are their freezers set at the right temp? Do they wash their hands before they prepare your food? Do they keep expired food on the shelves? Walked in while visiting Ojai today and was stunned by their flagrant disregard for the health of their employees and customers. read more

Came in to purchase my all time favorite dark chocolate covered ginger in bulk only to find the store has been reorganized. The bulk food items are gone, moved next door to the Rainbow Bridge market. Sadly, no more chocolate covered ginger. However, this store does carry a large assortment of healthy dog and cat treats and some toys. I noticed several of the treats are several dollars more than I'm used to paying, then again, this is a specialty store. The incense, crystals and organic seeds are still there as are the very friendly employees. read more

Rainbow Bridge - Health Markets Near Me - Ojai, California

ABSOLUTELY HORRIBLE CUSTOMER SERVICE! I WILL NOT BE COMING BACK! Everyone here is always very rude! This is an over priced store and should treat its customers with respect. I was treated rudely by the manager when returning an unused item. I was treated rudely again when ordering some smoothies. I waited in line with 2 young children for over 10 minutes. Once I finally made it to the register at the front of the line, I was told that I have to go place my order with a different person, and then go wait in line again. The line was now twice as long. The person was very rude and said that they didn't care. Go take your business somewhere else! read more

Giving Rainbow Bridge 5 stars because they have supported my health and wellness with their quality, whole foods and GREAT supplement section for 20 years! read more

I'm a local and I love this store. The hot food bar is amazing and the store prices for normal items is actually reasonable for the convenience of being right in town. I go in there many times a week, and have been for a while now. I have not noticed employees or customers failing to wear masks. Occasionally, you will notice someone that has forgotten and will put it on once they are told. read more

I personally like the store and for the most part offers unique food and has a generous nutrient store. Most of my concerns, but not dissatisfaction with the store has to do with customer relations. The management is aware of the issues and responsive. I rated a three to emphasize the dog policy issue. According to federal government procedure: A service dog does not have to meet any criteria except house broken and is not unruly. You cannot question a owners criteria for naming the dog a service dog. Credentials do not have to be shown to anyone. You cannot restrict dog access under service dog criteria unless they are not house broken or unruly. Then, you can restrict the dog, but must offer the owner entrance without the dog. At least that is the current procedure and policy. Some service dogs do have vests and papers, but there is no mandatory obligation to show. If the dog is unruly, certainly please have the animal removed because that can cause safety issues for all concerned. read more

Salsas are free again! But someone please tell the tall blonde girl at the deli to say thank you to costumers and quit looking so mad. read more

Rainbow Bridge - Rainbow charges extra 50 cents for 1/2 filled salsa - Health Markets Near Me - Ojai, California

I like coming to Rainbow Bridge for their great smoothies and sometimes food, but the customer service could be improved. The lady with the purple hair in the deli has been rude and agitated with every encounter I have had with her. I work in the service industry and this type of behavior would not be acceptable. For example yelling at a customer when they don't hear you the first time since I was in the middle of a conversation. Love the store but wish I didn't have to feel this way walking out of it. read more

I will avoid shopping here as much as possible. The staff is notoriously rude and every interaction I've had with this store has been unpleasant. If you have any questions about items you are purchasing, especially in the vitamin section, I advise going anywhere else. They are very passive aggressive, condescending, and utterly unhelpful at Rainbow Bridge. They also tried to deny the purchase of a food item that I was paying for with EBT. Claiming the store won't allow me to purchase it on SNAP. However, the state of CA sets the limits on what can and cannot be purchased on EBT benefits. When I told the cashier that I purchase this item weekly at other stores he began to make inappropriate comments that were again condescending and passive aggressive. EBT did in fact honor the purchase of that item. For the cost of the over priced goods in this store, I expect to be treated with basic dignity and respect as a customer. read more

The Rainbow Bridge deli is the best! So many great salads & hot foods. I'm not crazy about kale but their kale salad is AMAZING (the only place I ever eat kale, lol), as is the tabbouleh (which is always perfectly seasoned, fresh & light). Great service & great food - who could ask for more?? We drive up from Ventura just to eat at the deli! read more

I've been going here for years and I'm not one to leave bad reviews but it's every time at check out the staff is so fucking rude and condescending. Stop hiring these creepy rude women as cashiers. Can't even ask a simple fucking question without them making an effort to make you feel like an idiot. read more

Customer service is top I needed Elderberry syrup for my cough saved me from coughing to death they had it reasonably priced cheaper then a lot of health food stores they have a nice hot buffet this is the peoples canteen when visiting Downtown Ojai read more

Review is 3.5 Stars. I have been coming to the store for many years, and there are a few constants: 1) nice selection of products; 2) good prepared food; and 3) staff that seems disinterested and bothered! I'm sorry to say #3, but it's true. On a recent long weekend to Ojai we shopped in the store, and came back to pick up some dinner. Counter staff at the prepared food was crabby and disinterested, and on both occasions was a long line and one cashier. Really...sadly things haven't changed. read more

Rainbow Bridge is an awesome store with organic produce, a great selection of supplements, and a deli where they make smoothies and sandwiches fresh to order. Today I went there in search of any kind of raw veggie wrap for dinner. Their wraps usually come in tortillas, but they made an exception for me and wrapped mine in lettuce. It held together and was very delicious! This store also has some cool hippie jewelry and scarves and things like that. I am always tempted by them when I walk in the door. There is no Whole Foods in Ojai, but as long as Rainbow Bridge is here, you will never miss it. read more

Rainbow Bridge - I am always tempted by this kind of thing when I walk into Rainbow Bridge! - Health Markets Near Me - Ojai, California

Anyone who has ever lost a pet knows that the vets tell you they go to the Rainbow Bridge. So, really, how could they call this store the Rainbow Bridge? The locals laugh at this joke, and wholeheartedly agree. So, in honor of all the cats and dogs I've loved, I had to set foot in said store. I had to I found health food. Gongs. New age paraphernalia. Gluten free nirvana. Fresh tumeric, not commonly found. But no kitchen for me to cook during my brief sojourn in Ojai, so I ended up buying some artisan earrings, very reasonably priced. If I lived in Ojai -- you never know -- I'd probably get to know the people behind the deli counter. read more

A compact Whole Foods without the pretense. The front of the store has lots of eastern-inspired bobbles and accessories, and as well as an assortment of scented candles. And they have some fancy water section that I've never investigated, but it looks like serious business. There's lots of local, organic produce, and some tasty looking cuts of meat. The deli counter is always bustling, with an enclosed area for seating. They have a great variety of oils and vinegars, both imported and local (such as the Ojai Olive Oil Company). And a new addition is their flavored salts, including Lavender, Cranberry Lime, Tangerine Ginger, and Lemon Garlic. 1/3 of the store is dedicated to bath and beauty products, with various oils, scrubs, cosmetics and lotions. If you need some sort of obscure alterna-natural something or other, chances are they have it. So yeah, this is a healthy vegan-friendly hot spot, but for omnivores such as myself, you can still find plenty of sugary salty options. One hidden treasure in the freezer section is their selection of Coolhaus ice cream sandwiches. They've got the favorites, including Brown Butter Bacon and Dirty Mint Chip. They have some of the fancier sodas too. Expect to find some Hansen's, but ginger beers and root beers are in stock as well, such as Maine and Virgil's. To be honest though, we come for the cookies. A local bakery, Les Bles D'or cranks these out. Flavors vary, but they include cranberry shortbread, oatmeal chocolate chip walnut, and butterscotch chip, among others. I don't even know if Ojai has other grocers, but Rainbow Bridge has it covered pretty well. read more

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I was on the last leg of my mini-road trip, wandering around Ojai aimlessly, looking for lunch. I was looking for a certain eatery, but it happened to be closed. Giving up, I made my way back to my vehicle. THAT was the moment I came across Rainbow Bridge! My search was over. I knew right away that I was in my element! You've probably been to a Whole Foods Market, right? Well, Rainbow Bridge is a lot like that, but only smaller, and on a more personal scale. Plus, it's independently owned. It's an AWESOME place if you are into wholistic and homeopathic stuff. They have a PLETHORA of good stuff for the inside as well as for the outside of your body: organic and local foods, body products, cleaning supplies, pet supplies (okay, for pets too), and oh, so much more! What's really awesome is their deli. Again, local, organic, and sustainable AND delicious! Oh, yes! They have lots to choose from. I ordered a grilled free-range chicken burger served with some very leafy greens, grilled onions, yummy cheese, and veganaise on potato bread. Now when I saw the bread, I thought it was going to be dry and tasty. Oh no! I was wrong! This sandwich was just tasty goodness! Along with the sandwich, I had a side of kale salad. Very fresh, clean, and tasty. They have a seating area with tables and comfortable wicker chairs. This is where I enjoyed my meal. As I was enjoying my meal, a man with Richard Simmons hair, standing by the deli, facing the seating area suddenly exclaimed, "No wi-fi!". Then he walks out to return to his laptop in the seating area outside the store. So, I guess they don't have free wi-fi. Nonetheless, this is a great place with that neighborhoody vibe. The next time I'm in Ojai (soon I hope cuz there's a few places I wanna check out) I'm DEFINITELY coming back! read more

Rainbow Bridge - Grilled free-range chicken burger on potato bread with veganaise! - Health Markets Near Me - Ojai, California

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I have been coming to Rainbow Bridge now for a few years. One thing for sure, what I love about it has not changed. All my favorites are rock solid. Love the fountain at entrance and the beautiful gifts hanging close to the bountiful produce. A very warm, nourishing, vibrant, and earthy feeling here. Yes, the employees can be mixed, some attentive and great, some distant and not so great. I've had it all here! Back recently after being away for awhile, found some new favorites and was so happy my 'ol faves were still there. Like the awesome big pancakes. Best breakfast deal in Ojai, just get here early. Sold out and done by 10 am. The grocery selection ( especially snacks and cookies) is excellent, with a lot of variety. Unique choices and specific dietary items. Wonderful cheese and wine selection. Bulk vinegars, oils, syrups, and herbs. Smoothies are superb, reasonable, and full of aware ingredients. Fun names too! I love the ones with maca, "Grace from Manna Cocoa" is fullfilling and "Have a Cacao" is energizing and perfect if you like chocolate. In hot case, the teryaki tofu ( chicken version too) is loaded with veggies. So satisfying and simply scrumptious. Order as a bowl, with brown rice, and it is more affordable. Deli and hot bar have lasagna, meats, and also raw~vegan choices. Get any sandwich with their walnut pesto..it is so good. Skin care area is fantastic, with a lot to choose from. Love the little baskets by checkout with all sorts of healthy lozenges, eclectic treats, and yummy chocolates. Seating area outside is laid back and comfortable. Really peaceful read more

An Ojai Oldie but goodie. Expensive yes, but you pay for good quality. Staff is always super schooled in the skincare and vitamin section.

Great variety, respectable prices and at least one clueless employee. Yes, go here. No, don't expect the first person you talk to there to have the answer, or any grasp of what is being asked. Asked about some produce; the guy really didn't know and soon enough confessed to not being the Produce Guy. When the Produce Guy came by, he's 'really not that much into citrus,' so we struggled to talk about things. There's a big thing about Water there. Get some water that has been through reverse osmosis. The checkout guy couldn't answer what that involved. A neighboring checkout gal could and did. They have many options if you're thinking about pasta, or good olive oils, cold drinks like juices and waters, dried fruit, and some good looking snacks, too. Not your high-powered urban grocery store, but you're in Ojai anyway. It's a lovely, down-to-earth, health-conscious food store and deli -- with a local flavor. Just...don't ask so many questions, or don't be surprised if you have to ask more than one person. read more

Best little market in town. I found a lot of radical organic food options. Will come again.

As a very long-time customer, I'm disappointed that Rainbow Bridge is choosing not to comply (as of 9/2/21) with Ventura County's current mask order. I shopped there on 8/31, and my husband shopped there this morning. Both times, most customers were not wearing masks. Nothing was posted about the mask ordinance, or that customers are required to wear masks while shopping. It seems that the owners do not agree with masks. Very disappointing. We will not shop there for now. The risks do not outweigh the benefits, in more ways than I can share in this review. read more

I love Rainbow Bridge! This place is amazing. The staff, the food and the environment as a whole is welcoming and warm. I come here almost every day to get lunch as I work really close. The deli is fantastic, such great food too! The Power Paleo Bowl is the best thing I've had there. So delicious! I really appreciate the alternatives to food items as well. They have a wonderful selection of health foods and their vitamin section is great also! On a side note, I see a lot of mask reviews on here and I have to comment on that. People need to understand that some employees and customers have medical exemptions as to why they cannot wear a mask so before leaving a nasty review, I encourage people to read the Osha guidelines. This place is a gem and I will continue to support this business! Thank you, Rainbow Bridge. We love you! read more

I was just in Rainbow Bridge and am very impressed with the quality and variety of produce and many other items. I am visiting and an grateful they are right around the corner. read more

The management and owners do not mask- -comply even though it's a City ordinance. The staff is often unfriendly.

This is a cute little market in Ojai...... a lot of interesting and healthy items in here! It's like a miniature Trader Joe's but has a tiny sandwich shop and tables inside, lunches to go, and it's healthy. I was going to order a salad and then I saw the prices and got turned off. I found some very interesting items ...I went in after one of my patients referred me for natural beauty and health products....they have snacks, hygiene items, refrigerated food items health and beauty products there's just so many little treasures in this shop! It is very pricey however..... but that is how these little markets make their money. The one thing I did not like is that not a single person asked if I needed help they just saw me looking around and ignored me the only person who helped was another shopper. Most of the workers were really young teenagers and they all looked miserable like they hated their jobs at least put on a fake smile for your customers.... this is definitely not up to par with Trader Joe's, whole foods, Lassens or any other health food store I will not be returning. read more

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The Rainbow Bridge deli food is delicious, fresh, with both hot as well as cold items to choose from. It's a nice friendly meeting place as well. Choose to eat indoors or out during nice weather. I have to give this health market & deli five stars for quality of food and variety in their lineup. The grocery store is wonderful, too, with a very good selection; however, prices are too high, so I've deducted a star for this. I still highly recommend visiting when in town for an informal quick lunch or dinner read more

I love that there is a store like this in town! However, the first time I went to to the deli counter I ordered a grilled cheese. What I got was a sandwich that was warmed in an oven. The bread was not grilled and the cheese wasn't even melted. Very disappointing. But the hubster did enjoy his tuna melt. We returned a couple weeks later to try it again. I ordered an avocado and veggie melt and was pointed to a sign that said that the avocado was an extra $2 for the next 2 weeks! What??? So now instead of an $8.25 sammy it's a $10.25 sammy. They claim that it is because of heat waves in CA but NO other place that we have eaten at in the vicinity has raised their avocado prices and in other states where the avocados are imported from CA they are only $1. I do not appreciate feeling gouged. read more

Rainbow Bridge - Health Markets Near Me - Ojai, California

I appreciate this store being there, Ojai definitely needs a store like this. However their exchange policy and customer satisfaction is crap. This is the last time I am going to "try something new" because if you don't like it your stuck with it! I spend a few hundred bucks usually when I go to this store, now I am going to be much more reserved and selective in the items I choose. The manager has an attitude. read more

Every time I've come to Ojai and needed safe fresh food and a place to sit, this place never fails. I do go to Von's and want to check out Westridge but I'm thrilled for what Rainbow Bridge offers on a wide selection for a specialty market, so as a tourist, this is a great stop. the price point does speak for itself so spend wisely. read more

What an awesome natural food market. There was everything we wanted and more. It was clean and well kept up and organized. The people workin there were friendly, polite, and helpful. The produce was beautiful and fresh! We got dried mango by the lb, organic carrots, coconut mouse, almond dream ice cream, a 6 pack of organic free range eggs, coconut yogurt, granola, and a treat for our dog. My only regret is I should have bought the necklace I saw for 10.- because I saw it at a fancy shop downtown marked up to over 100.-! read more

There's not a whole lot of options in Ojai but if you are looking for some tasty, healthy food Rainbow Bridge has been and still is one of my top picks. Since their renovation a few years back, the prices have floated upwards and the old school hippy vibe has been overshadowed by a "Real Foods" professionalism and efficiency. Sure, the aisles are now organized so that one can actually find the probiotics and fish oils and flax seed crackers - though the magic of the mystery is now gone. Plus when I see a satchel of Queen Ann cherries nestled in the fruit aisle with a whooping $9 per pound price tag, I lose my hunger for organic real fast. The deli counter is where the real magic happens - both then and now. Somehow the manage to grill up some of the tastiest, most flavorful tofu steaks I have ever had. Lightly charred, marinated in teriyaki sauce - I can hardly get to the car before ripping into those babies. The greek orzo salad I had yesterday was also delicious, though the incredibly large amounts of parsley actually overwhelmed the flavors - a strange thing to have too much of. My recommendation: if you are looking for healthy eats in Ojai, grab something to go at Rainbow Bridge and have a picnic in the park...you're not going to find much low fat, low cal in these parts. read more

Rainbow bridge has been a staple in Ojai. One in which I have frequented often over the years as I was born and raised here. I rarely leave this store feeling as though the customer service is good, at best. With that being said, they have a few checkers that are very kind, though seem unhappy. The deli is delicious, but poorly run and have zero to no pep in their step when they have a long line (took me 40 minutes to get a bean burrito last summer). REAL ISSUE -- Today I went to return a large bag of rice purchased on March 15th right as we began preparing for the Covid Crisis. We noticed on March 29th BUGS had hatched and were flying inside the bag. I was denied a return first because "how could they know it was purchased at Rainbow Bridge", but after pointing out this was clearly their plastic bag provided at the fill station the issue turned into "how could they know when it was purchased". Given this bug issue is a semi-common problem with bulk rice, I cannot believe they would treat a customer like this. No apology. No excuse. Nothing. Just a rude manager...At this point I would rather purchase my items elsewhere in Ventura or online. Sad Ojai doesn't have a company that cares more for their clientele, but I suppose that's what you get when you have no competition. I will be passing on the word to friends and relatives. read more

Love this little market and the friendly employees! Great cold bar, great grab and go, fresh, ripe, local produce, great honey selection, and the coolest natural goods. I always shoo at Rainbow when I am in Ojai. read more

Though I don't live in Ojai, one of my friends (and customer), is from there, and is on a much deserved vacation visiting friends. The way he and his service dog were treated today in this store was unacceptable. People need to know where they are shopping, and who they are giving their money to. You can be as pure and organic as God's green grass, but nobody wants to shop where the owner is an... Good luck with that kind of customer service. A persons true colors show when they are disrespectful to others, but seriously, a man with a physical disability and his service dog? Wow. read more