Very helpful shop. One employee was just stopping by on his day off and seemed more than happy to…read morehelp me with a bike rental. Same employee also directed me to several local trails. Overall my mountain bike experience wouldn't have been anywhere as fun in and around Casper without this shop and the helpful, friendly and knowledgeable employees. I'm an avid mountain biker, race several times per year and found myself in Casper do to a death in the family. Without time to pack my own kit I was relieved to find this shop and triple relieved to find halfway decent full suspension bikes at a great rental rate. Thanks guys! I'll be back!

Came here to just get tubes and tires replaced on an old road bike. Seemed to be no problem, the…read moreguy was nice, but said he was pretty full that day and would let me know when i could pick it up. Two days later i get a text to pick up. I find out that they had, without my consent, put on their most expensive race tires and gave me a slight discount because they "had no other tires that would fit the bike ". WTF. Overcharging me by double, plus taking two days to change them is just absolutely ridiculous and horrible business practice. It doesnt end there.. As soon as i got home i realized the back tire was already flat. Had to load it up, drive all the way back, and let them know. No apology, just a 20 min wait to fix it again. Im super pissed about how they handled it. A phone call about the upcharge and lack of generic products would have saved me the time.. but instead i pay $95 and make three trips. I will go to Mountain Sports where I've always had great service from now on.

Best bicycle shop in town. If you are into bicycles this…read moreplace is awesome, we have 2 sons that love riding so having a place like this really helps, staff is always super helpful and it is a pleasure to do business here.

They have a knowledgeable, friendly staff, and are always willing to loan out simple tools so you…read morecan make a quick repair or adjustment outside. They are almost always able to order any parts you need. Poor bike parts selection, but like I said, you can order what you need.

This is our second time renting from Gordon's and we can't say enough great things!!…read more If you are in town looking for electric bikes, electrics scooters or slingshots, this is your place! Prices are totally reasonable and absolutely worth it! Gordon takes great care of his machines and gave us great recommendations for where to take the slingshot and scooters. Anytime we are back in Casper, this will be our first stop for another day date! Thank you!!

I came in March looking specifically for waterproof gloves with e-tip (so I can tap the camera…read morewithout removing my waterproof glove). Courtney got me exactly what I needed, listened with patience and asked guiding questions. At the register, the salesman wasn't pushy but mentioned the benefits of joining. It was one of the smoothest shopping experiences I've had. I'm confident these gloves will work for my winter sports.

We just left Dick's and Matt greeted us at the door and guided us to the exact product we were…read morelooking for. What a great store to shop at. Friendly and noticed my Vets cap and offered us a discount. Price was great. Thank you Matt and Chase Larry L

We were returning from Sturgis and had a shift linkage issue on a Harley and the owner got us right…read morein and back on the road in 30 minutes and didn't overcharge since we were in a jam...this is a Veteran owned Bike shop and highly recommend!

Water pump went out on our 2015 HD Ultra Limited. Great service folks. Got started on it and…read moretried getting us going quickly.

Dropped bike off for warranty work. They had bike sitting outside for over 30 days and work was…read morestill not done. Went to pick it up and as a result of sitting outside I now have sun rot damage and damage from sitting in the rain.

What a great day. From Front to back, a class act…read moredealership. Would recommend to anyone interested in the product.

I had Collin adjust the deraler on my ebike for me because it wasn't going into 7th and 8th gears …read more Collin had it adjusted in less than an hour for me. I also asked if he would change out tires for me and he said sure no problem so I will be taking it to him again as I was really impressed with his service.

Very upset with how I was treated here. The 14 year old with a major attitude quotes me a price…read moreThen I go pick it up and it's doubled. No phone call or request for approval. Bad service.

Poor customer service. Don't leave your bike here unless you want to be months without it. Simple…read morecarb adjustment that should take minutes will leave your bike sitting for months even with an appointment. Not sure this guy even knows what he is doing. Will never use this place again. btw , I had the kickstand changed by my neighbor, arteries told he couldn't find a kickstand to fit it.