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    The Pedaler Bicycles

    4.0 (5 reviews)
    ModerateBikes
    Open 9:00 am - 6:00 pm

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    Ragged Edge Sports

    Ragged Edge Sports

    3.3(4 reviews)
    2.9 mi
    $$$$

    Bought a new bike and messed up the assembly. Called Ragged Edge to see if I could come in and get…read moreit adjusted - friendly employee answers and tells me to bring the bike in. I show up and wait in line behind one customer buying a high-end bike. After a few minutes, I check out the helmets, then get back in line. A little while longer and I decide to walk around the store while I wait. Another customer is looking at clothes. Back to the line. Fifteen minutes have passed and not one word from anyone. Another employee comes from the back and starts helping clothing shopper, which is good because he was in the store before me. Twenty minutes now and clothing guy is going to check out. Other customer and employee finish transaction and chat about the world of biking. Employee comes around the counter and begins to stand next to me. "Hello, I called about some help with a bike?" is my cry for help, since I am clearly the one that is going to have to start this shindig. "Oh, sure. Let's have a look," he replies. "Yep there are a few problems, let me get my wrench." Awesome. I'm going to get help, but as the employee goes back to get his wrench he decides to help another customer who has walked in. Another customer then walks in, past me with a bike in tow. Other employee finishes checking out customer and greets the walk-in, beginning to help her with her bike. I wait another five minutes as the first employee continues to help the customer select and then ring-up a bike tube, while the second employee finishes up with the new customer and then proceeds to walk into the Narnia that is the back of the store. Customer with bike issues who was in the store for less than five minutes is now on her way out, as compared to my thirty minutes with absolutely no help (the employee's original ascertain that there are problems with my bike is only a confirmation of my already established state of existence - not helpful). She asks, "Can I get the door for you?" I say, "Yes." I pick up my bike and walk out - Mountain Sports helped me within thirty seconds of walking in. I won't be returning to Ragged Edge - terrible customer service.

    this is an awesome local bike shop. I came out to visit my sister and wanted to do some riding…read morelocally. Tyler in the shop lent me one of his personal bikes since the store had just sold a demo bike. Very much appreciated, and just a good example of a small, friendly bike shop. If you're in the area check out this shop as the folks there know the area pretty well and have some good insight as to some rides in the local and surrounding areas. Check 'em out!

    The Pedaler Bicycles - bikes - Updated May 2026

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