Had a few hours to roam the big city of Casper. Spent some time at 42 Degrees North and enjoyed the…read morestore. Staff was super friendly, too. Good selection of outdoors gear...even when it's too damn hot to go out and enjoy it!

Great customer service. Great selection of clothes and outdoor gear! A Casper treasureread more

We went out on the Reef with Troy Pinkerton of the Ugly Bug guide service. My 21yo novice fly…read morefisher granddaughter and I had the best experience. She said it was a 20 of 10 rating. Troy focused on her, as I asked. She caught 12 nice rainbows spread out over the day. Troy has done this for ten years and it shows.He let us fish but was always putting us in the right place, teaching skills for that river, and having great conversations. Originally, we wanted a day on "the Mile", but the team convinced us to change. They were really right. The Mile's water was very low and close to unfishible. Their expertise and progressional approach saved our day. Thank you...

I'm from Georgia...spending a few weeks in WY fishing for trout. I stopped by the Ugly Bug Flyshop…read moreat the recommendation of our waitress at The Fort (thanks Addie.) Upon entering I was greeted by Mike. He spent several minutes explaining where I should fish and what flies to use. He circled the areas on a map to make things clear on where to fish. The store is tastefully decorated with a large selection of flyfishing related merchandise. It's in a great location, surrounded by shops and restaurants. Even though the shop is in "town" parking was not a problem at all. There is a city parking deck across the street but we were able to park on the street. I'd highly recommend The Ugly Bug Fly Shop....especially for visiting anglers who are not familiar with the area.

Spent 4 days on North Platt River in early September with guide Aidan . We did 4 different sections…read moreincluding the Miracle Mile. Aidan knew every run that we should put a fly in! He is great!! The fishing was great! My friend had little experience fishing moving water but Aidan had him catching fish with in mins. Would like to spend a lot more time with him on any body of water! You guys need to keep him around!!! Mike one of the guys from Maine

We had a large group outing (14 people) and had a fantastic day fishing! We were able to divide…read moreinto smaller groups and separate all along the river so we weren't all on top of one another. The people we scheduled with were communicative, easy to work with and accommodating. Most of us had never fly fished before and we all had success and want to go back next year!

Very helpful shop. One employee was just stopping by on his day off and seemed more than happy to…read morehelp me with a bike rental. Same employee also directed me to several local trails. Overall my mountain bike experience wouldn't have been anywhere as fun in and around Casper without this shop and the helpful, friendly and knowledgeable employees. I'm an avid mountain biker, race several times per year and found myself in Casper do to a death in the family. Without time to pack my own kit I was relieved to find this shop and triple relieved to find halfway decent full suspension bikes at a great rental rate. Thanks guys! I'll be back!

Came here to just get tubes and tires replaced on an old road bike. Seemed to be no problem, the…read moreguy was nice, but said he was pretty full that day and would let me know when i could pick it up. Two days later i get a text to pick up. I find out that they had, without my consent, put on their most expensive race tires and gave me a slight discount because they "had no other tires that would fit the bike ". WTF. Overcharging me by double, plus taking two days to change them is just absolutely ridiculous and horrible business practice. It doesnt end there.. As soon as i got home i realized the back tire was already flat. Had to load it up, drive all the way back, and let them know. No apology, just a 20 min wait to fix it again. Im super pissed about how they handled it. A phone call about the upcharge and lack of generic products would have saved me the time.. but instead i pay $95 and make three trips. I will go to Mountain Sports where I've always had great service from now on.

Bought a new bike and messed up the assembly. Called Ragged Edge to see if I could come in and get…read moreit adjusted - friendly employee answers and tells me to bring the bike in. I show up and wait in line behind one customer buying a high-end bike. After a few minutes, I check out the helmets, then get back in line. A little while longer and I decide to walk around the store while I wait. Another customer is looking at clothes. Back to the line. Fifteen minutes have passed and not one word from anyone. Another employee comes from the back and starts helping clothing shopper, which is good because he was in the store before me. Twenty minutes now and clothing guy is going to check out. Other customer and employee finish transaction and chat about the world of biking. Employee comes around the counter and begins to stand next to me. "Hello, I called about some help with a bike?" is my cry for help, since I am clearly the one that is going to have to start this shindig. "Oh, sure. Let's have a look," he replies. "Yep there are a few problems, let me get my wrench." Awesome. I'm going to get help, but as the employee goes back to get his wrench he decides to help another customer who has walked in. Another customer then walks in, past me with a bike in tow. Other employee finishes checking out customer and greets the walk-in, beginning to help her with her bike. I wait another five minutes as the first employee continues to help the customer select and then ring-up a bike tube, while the second employee finishes up with the new customer and then proceeds to walk into the Narnia that is the back of the store. Customer with bike issues who was in the store for less than five minutes is now on her way out, as compared to my thirty minutes with absolutely no help (the employee's original ascertain that there are problems with my bike is only a confirmation of my already established state of existence - not helpful). She asks, "Can I get the door for you?" I say, "Yes." I pick up my bike and walk out - Mountain Sports helped me within thirty seconds of walking in. I won't be returning to Ragged Edge - terrible customer service.

this is an awesome local bike shop. I came out to visit my sister and wanted to do some riding…read morelocally. Tyler in the shop lent me one of his personal bikes since the store had just sold a demo bike. Very much appreciated, and just a good example of a small, friendly bike shop. If you're in the area check out this shop as the folks there know the area pretty well and have some good insight as to some rides in the local and surrounding areas. Check 'em out!

I had Collin adjust the deraler on my ebike for me because it wasn't going into 7th and 8th gears …read more Collin had it adjusted in less than an hour for me. I also asked if he would change out tires for me and he said sure no problem so I will be taking it to him again as I was really impressed with his service.

Very upset with how I was treated here. The 14 year old with a major attitude quotes me a price…read moreThen I go pick it up and it's doubled. No phone call or request for approval. Bad service.

Great little sporting goods shop with decent prices and a knowledgeable and friendly staff.read more

Good Service and a Great Place to gear up for fishing or plinking! Heck, They even fill Propane…read moretanks!

This place actually has salesmen that know the products , it's quite refreshing in this day and age!read more

I used to buy everything through Rocky Mountain and have bought thousands and thousands of dollars…read morethrough here. I've been having an issue with my 7 pin IQ bowsight which I bought through Rocky. The sight has a lifetime warranty on it. I understand having to send it in and wait for iq to get back to me, I brought the sight up to one of the guys at the counter and he started messing with it. Adjusted it way out of whack had absolutely no clue what he was doing then proceeded to take an Allen wrench to the tightening screw and stripped it. I literally watched him over tighten it and strip it. He blamed me for stripping it. Then through a hissy fit because i pulled the sight off and told them to take care of the warranty. That's just the start. He was mishandling my bow and knocking the cams all over the counter with absolutely no care in the world. I don't know what happened to all the good archery techs but I will not spend another penny there. I'll drive across the state and deal with Sheridan Rocky before I give Casper location anymore of my business.