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RadioShack

2.8 (4 reviews)
Open • 10:00 am - 9:00 pm

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Micro Macro Mundo

Micro Macro Mundo

(31 reviews)

$$$

I have used Micro Macro Mundo/Rocousa on and off for approximately 20 years…read more They have always treated me well and with respect. Last week I placed an order for model train cars and after a few days I noticed they had not shipped. I called the shop and they informed me the items were no longer in stock but they were trying to get them from elsewhere. Cutting a long story short I cancelled the order and ordered something else in its place. They refunded my money before I even got off the phone with them. Within 30 minutes of placing the new order, I got an email saying the item was in the process of being shipped. The man I spoke with was kind, he listened, he thanked me and was great. So yes I will continue to use MMM/Rocousa. All the best, Craig.

First time visiting Micro Macro Mundo in Kendall and definitely the last…read more There were two employees present, and we dealt with the bald gentleman, who unfortunately had zero customer service skills. Not a single item in the store had a visible price tag. When we asked about pricing, we were told to look it up ourselves on their website by typing in the item numbers. (Seriously?) While on the site, I noticed they had a 4th of July sale going on. When I asked the employee about it and other basic questions, he seemed visibly annoyed and irritated. Also important to note: even though Yelp says this store is wheelchair accessible, it's absolutely not. Our son uses a manual wheelchair and had a hard time maneuvering through the aisles. I honestly don't see how a power chair could even get through the narrow entry area let alone the narrow turns in some of the isles. My husband and I have visited hobby shops all over the U.S. because he loves model car building, and this is the only one we'll never return to. Businesses thrive on customer relationships, and people remember how you make them feel. If you want to feel welcomed, respected, or even acknowledged, stay away from this place.

RadioShack - mobilephones - Updated May 2026

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