So far I'm very unimpressed, slightly disgusted and annoyed at the rates for this hotel. They said…read morethey don't have normal room service, they only clean rooms once every 3 days. The shower drain is backing up. When I just took a shower, I had to stand in dirty water. The refrigerator is barely keeping anything cold and is freezing over on the inside. I went to lay down and I found jelly on the side of the nightstand next to the bed! The bathroom configuration with the toilet and shower separated and having the sink's faucet offset, is ridiculous. Then at night when I want to wind down and watch tv from my bed I can't because the TV is so far off to the side I can't barely see it. I have paid far less to stay at Marriot hotels with much better conditions. I assume since there's an event in town - Marriott decided to price gouge instead of charging a reasonable rate for a very poorly managed hotel. Update: Their breakfast is about as desirable as the rest of the hotel. There was hardly anything to choose from. They had breakfast sandwiches that were soggy and cold. The oatmeal was dried out. Of course your standard powdered eggs and sausage patties. The area with cereal look like it had exploded because no one was cleaning up any messes. No bagels or breakfast pastries, just English muffins. Usually I'd just grab a yogurt but they didn't even have that. What was really upsetting is when the lady who was supposed to be restocking everything couldn't restock food for everyone but brought ONE person like 2 dozen sausage patties but can't restock food for anyone else? Breakfast wasn't stocked ANY day we were there. (Reduced to 2 stars) Update 2: I'm assuming this is a pet friendly hotel but pet friendly shouldn't mean I have to listen to a dog barking all night in a room next to me. Normally I can sleep decent but I slept horrible from the beds and pillows being super uncomfortable. The hotel shakes every day around noon to 2pm, I thought it was an earthquake at first, no clue what that was about. So be aware of that if you try to take a nap mid-day. (Reduced to 1 star) I noticed on their website that the manager responds to complaints, but there are similar complaint by a lot of people. I can't believe we spent $1k to stay here and not have any amenities as simple as daily room service, a decent breakfast, clean room, working refrigerator, drains that aren't backed up, etc. Also, the upholstered furniture in the room is disgusting and needs to be cleaned.

This is the third time my husband and I have stayed here. The first two times were more than a…read moredecade ago. We use for convenience to the UCH Anschutz medical center in Aurora. Our more frequent doctors are conveniently in Boulder and Longmont. But some surgeries do need to happen at Anschutz. It's a facility that draws patients from several states so nearby lodging is important. SpringHill Suites was one of the first. There is a Hyatt next door. They share a shuttle service that takes patients and family members across busy, 8 lane Colfax to both University Hospital and Anschutz Outpatient Pavilion, Sue Rodger's Anschutz Eye Center as well as to Colorado Children's Hospital. This visit was planned for my husbands eye surgery and though a day surgery with a post op appointment the next day, we decided to stay over until he was cleared to drive back to Boulder as I don't drive because of a low vision condition. In winter, the extra time is even more important. The hotel has rooms designed and priced for this need. It was less expensive to stay here than to pay for car rides back and forth each day. The rooms are small studio suites with comfortable furniture and linens, micro fridge and micro wave and workspace with lots of lights and charging plugs. The room we had was nearly identical to what we had a decade ago, so upkeep and updating must be done regularly. The staff only changes linens as needed to save water but they were happy to leave off extra towels for our 3 day stay. The lounge downstairs serves breakfast staples as many do. Simple stuff my husband was ok with though I needed more options but u was free to do this while he was in surgery. There is a bar for evening that we did not use. There was a small convenience area with sodas, snacks, and. Serious treats but they were out of a few things he wanted, like ice cream. The rotating staff members were all helpful and pleasant. We used the shuttle on surgery day but walked the next day in nice weather for a little exercise. Shuttle driver was very feelingly. The second day there was a phone issue at the Hyatt next door that prevented us getting the shuttle though we didn't really need it anyway.if the weather had required it, I think we had plenty of time to have it resolved. The walk was only 6 minutes, using the pedestrian bridge over Colfax, which you are not allowed to cross on foot. It is prominently posted at the corners where it had been allowed in the past before the road got so wide and busy. One thing we noted different on this visit was that we were given a room facing Colfax as in the past , both times, we had rooms facing the parking lot. It was very noisy even with the heavy drake across the window. Take parking lot if you can get it. We will if there is a next time. Another small annoyance was that our 3rd floor room smelled lightly of bacon for about 30 minutes as the breakfast was being cooked. That had not happened in our first floor rooms a decade ago but I am not aware if they even served breakfast back then.

Okay. Here's the situation. I came here for an anime convention. The hotel overall was quite nice…read more The restaurant and bar were decent. One bartender, Angie (who has been doing this for decades) was amazing. Actually enjoyed the panel rooms. I wish the largest area has been even larger for some of the more popular events. Our hotel room itself was a bit of a mixed bag. We had a southern exposure and the curtains were open when we checked in and the room had heated up quite a bit. It was in the mid 70s in the room and it took a long time to cool it down to the 60s. Probably never complain about the room was that I couldn't 62° and was limited to 65° and it took a long time to get there. My second complaint would be, something that I've seen as a trend recently in hotels. The bed is oriented towards the window, and so the TV is at kind of a weird angle for people who like to watch from bed. It was a decent sized room, but I kind of felt there was so much furniture in there, and at such weird positioning that it felt rather cramped. Bed was OK, pillows were a little small. Refrigerator worked fine, it did not have a freezer compartment. I really would've appreciated a microwave in the room. The bathroom was nice and large and I don't really have any complaints about that. The parking garage was quite large, but it was a bit of a haul from the parking garage to the entrance of the hotel and did not make enjoyable trips with considerable luggage.

Stayed here while relocating to Denver quite a few times...hotel itself is very nice and staff has…read morealways been great. Area not so great! Tried walking to dinner a few times and didn't feel that safe. They are trying to clean up the area, but too many homeless and shady people walking around especially at night. Inside however Thursday feel like a whole different oasis for sure. Rooms are very nice and so are the other amenities. Ate downstairs at least 50% of my time based of convenience. Great bar as well...drinks are a little pricey but so is every hotel. Very conveniently located as well easy on/off freeway access.

My Mom & I checked in on Saturday evening August 9th. We traveled to support my brother during his…read morebladder cancer surgery. The trip was a difficult one, but I wanted to make the best of it so I chose The Benson Hotel. It is a beautiful building located on the Colorado University Anschutz medical campus. The inside of this hotel is beautiful and has extra special touches located throughout the facility. There are 2 fireplaces with spacious seating area, located near the coffee bar area. There is a library so the guests are able to select reading material during their stay. There is a bar area and restaurant located opposite the front desk. The restaurant Common Good has wonderful food and everything is made from scratch including their pasta, and yogurt. My Mom and I had a late meal, at the bar area on Sunday night. We had a beautiful mixed greens salad that had radishes, tomatoes topped with a buttermilk ranch dressing. It was so wonderful. We also had Sausage Penne Vodka pasta which was fantastic. The sausage was a little spicy, but I absolutely loved it. For dessert we decided to have the lemon blueberry cake which consisted of cream cheese frosting, lemon curd mixed with cake crumbles, topped with fresh blueberries bursting with flavor. It was so delicious. I highly recommend this dessert. The hotel room we stayed in had 2 Queen beds, a beautiful seating area with a table and 2 Blue high back leather chairs. These chairs looked like something that would be in someone's living room. They were extremely comfortable. There were 2 separate luggage areas that contained a small shelf area underneath for shoes. The closet was spacious with wooden hangers and had a safe plus an umbrella. The top of the dresser had a small coffee bar area that contained Everybody boxed water. One important point that I must mention is that in order to access your room your hotel key must be scanned in the elevator. This is a very nice safety feature that ensures only people staying in the hotel, can access the rooms, of the floors. The electricity in the room is controlled with the hotel key, it is smart electricity whichI is a nice feature. A light comes on once you enter the bathroom which is really nice. There are so many nice small touches in the bathroom. There is a complimentary blow dryer which saves space in your luggage since they provide this. Lockwood Shampoo, conditioner, and lotion are located in a nice dispenser, in the shower. The shower is spacious with a nice bench seat. It has a glass shower door that pivots inside and out. The entire bathroom is beautiful. The towels are located underneath the sink on a wooden shelf. There is also a nice touch with a scale. This hotel has thought of everything. The one thing I noticed was that there wasn't a Gideon's Bible in the room. I am used to staying in hotels that have a Bible. I left my Bible at home and really wanted to read one since my brother was having his surgery. Being a believer is the one thing that has gotten me through so much. I actually thought that a Bible might be located in the library.

I saw a job listing for this hotel and passed it along to my friend who had extensive experience in…read morethe position and was a great candidate, they however were unable to apply because of the strict and biased hiring policies. No visible tattoos or piercings & no colored hair is a wild ask for a job paying under $20/hr 95% of my high profile clients all have colored hair and visible piercings and tattoos as well as myself, this seems to not be the hotel or club for anyone like us unfortunately. Luckily other more accepting and progressive hotels/clubs are in Denver! We will pick another & would recommend you do as well

This was a great hotel! I was worried when I walked up to my room because it was 2 am and I could…read morehear music blasting from my next door neighbor but once I actually stepped into the room I couldnt hear it. The bed was comfy and clean, and the ac/heating unit worked super well. Nice shower with nice Dove soap, shampoo, and conditioner options (appreciated that they have the refillable ones rather than single use ones.) decent breakfast that's complimentary. Didn't end up checking out the workout room so can't comment. Very convenient to get to the airport (traffic seems like it's usually better from the direction of aurora to the airport than from Denver itself) as well as Colorado's medical center. The hotel has a shuttle to take ppl to the medical center, and you can bus-train to the airport in like 45 min. Was super happy with this place, felt like it was really nice for how cheap it was. And staff were great too.

1. I was station at Fitzsimons Army Medical Center and Buckley Airbase is not five minutes away…read more Let's try twenty to twenty-five minutes and that depends on your direct and traffic. 2. I arrived on December 24, 2024 for a scheduled medical appointment the following week. On December 25th a note had been slipped under the door saying "no cleaning of rooms." Nothing posted at the counter upon check in nor did the desk check in say anything on December 24th. 3. Bathtub had a dark ring around it from not being cleaned from the onset. 4. Room stayed dirty for two days. You have to personally ask for it to be fully cleaned. Nothing is mention on their website about asking to be cleaned. They want you to leave the room during their stated cleaning session which does not occur. 5. Floor was NEVER cleaned during my entire stay for eight days. 6. Some of the housekeeping employees does understand a ENGLISH WORD. 7. Called the corporate office and made and a complaint. The housekeeping manager engaged me for an argument and being to say "why did you call corporate I have to answer those complaints. 8. Had an issue with a guess and had to fully explain the racist ruddiness of the Individual. I was told to calm down by the front desk representative. She played the race card game in full view. 9. If you have small kids or major health issues with your back or legs the beds are too high. As a person being 57 inches the matters reached my lower buttocks standing up. 10. Extremely small towel space while setting down. If you have large legs or bigger size forget it. Don't forget to close the commode led while flushing because the water will flash up and out. 11. Thin cheap bath towels and clothes. The pillows stinky! The wash clothes are like rubbing your bare hands on your face. They are just that thin. The Dollar General store ones are much thicker. 12. Small trash cans are less than the size of a kid's soccer ball. 13. Staff gets offended if you bring issues to their attention. I informed them about cold water for coffee and was told the water had been placed in the pot. Called maintenance about the refrigerator not being cold. He arrived and stated the reason was I had adjusted the temperature to the number seven setting. Any one that's mechanical inclined knows about PSI and seven is high. He adjusted it to zero almost. 14. One guest had a dog in the dining area where you eat your food. 15. The breakfast is not for vegetarian. If you are looking for sugar and fat that is the place. 16. Staff are not as friendly as you might think.

Had a very nice stay here. The staff was excellent starting with the front desk. The warm fresh…read morecookies are bonus points. The lobby is inviting and clean. Quiet is also a positive description. The room was comfortable and provided for a nice dark calm atmosphere for sleep. See you in the morning.

Wow! Doubletree really put together a fantastic team here at this location. From the minute our…read moreshuttle driver, "Wally" arrived at the airport we knew we were in good hands. We were a bit early to check in at 9:00am, so our room was not quite ready. "Ed" our hotel associate at the front desk, recommended a diner close by (see "Rosie's Dinner" review). After breakfast it was still too early so we toured the property. There's an indoor pool and Spa. A Fitness Center, and several conference rooms. One was set up to buy gold. While waiting Wally stopped by and offered us the famous Doubletree cookies. They were still warm and falling apart as we tried to eat them. Finally our room was ready. Since we were part of a group our room was on the group leaders card. There was a minor issue, but Ed was on top of it. He had it resolved in mins. Got the key to our room and we were quite impressed. Spacious King bed room, smartly planned and a good use of space. Great place to come to at the end of the day. When in Aurora, I highly recommend this location. Free parking, restaurant on site, indoor pool, and lots of other amenities. I truly can't say enough about our stay. Stop by and say hello to Ed for me. Michael C. - Georgetown, Tx.

I stayed at the Hyatt House on a not so recent trip (August, 2024). I've stayed at Hyatt properties…read morebefore, but this was my first time staying at a Hyatt House. The hotel is located across the street from the Anschutz Medical Campus. They keep the entrance locked at all times. If you don't have a key card to enter, the front desk staff will buzz you in. Upon my arrival, I received a complimentary bottle of water which I appreciated. When I got to my room, I tried to turn on the TV, however it wouldn't work. Maintenance came up pretty quickly to fix the issue. Somehow my room did not have the correct remote for the TV. Luckily they were able to find a remote that did work with the TV so that was a relief. The room was nice, spacious, and clean. It had a microwave, mini fridge, and a little coffee bar. The bed was very comfortable and I slept well. They offered complimentary breakfast each morning. The food was mediocre, but I did appreciate the fact that they had a good amount of offerings like eggs, ham, pastries, cereal, and yogurt. I stopped by the H Bar (located in the lobby) for happy hour. I didn't order any food, but I did have a French 75 which I enjoyed. I had a comfortable stay at the Hyatt House.

We checked in here yesterday for a 1 night stay due to an early appointment the next day. Check in…read morewas very easy. Being that it was located right across the street from several hospitals... They only had 2 wheelchairs and one luggage cart? Trying to pull up to the front of the hotel was a bit of a mess because their huge van sits right out front of the very little space to park and unload. Once I loaded everything up, I was juggling quite a bit... And it just seemed like the workers there even though they were young men were not very helpful at all. And one of them was just kind of standing around.. It was spacious and clean when you walked in. There was a bar situated to the left... Where you could have drinks or could order some dinner... once we got settled. I went downstairs to see if I could order some food there and the first thing the guy tells me is that they have no salads and offered me to go to the restaurant that was around the corner... I didn't get the feeling he really wanted to work. I was pretty tired at this point after working all day... So I was a little annoyed that I had to walk down there to go get food. As far as the rooms went for a one night day, it wasn't bad! It was also ADA friendly, which helped with our wheelchair. Breakfast was really good and fresh and the staff were very kind! So it definitely ended on a better note! I would probably stay here again... For a night. But they just need to figure out how to really be a little more hands-on with the guests that are staying and have more wheelchair availability luggage cards, etc..

What can I say? They win in every aspect. Despite private accommodations' options elsewhere along…read morethe Front Range Urban Corridor not ultra far away, this came under consideration since being in UpDo or DTDEN suddenly became part of the next day's plans. What does that mean? Well for starters, there are 70 hotel options and one need never leave core downtown Denver; that is unless you don't want the potential to have your night disrupted by the wail of sirens echoing down the canyon walls of the city's skyscrapers. What came next in this quick, unplanned overnight was a welcome jaunt from central Denver. I'd read high praise of the property and decided to see for myself. While located close to the main airport, it's not in the most socially active area. With that noted, everything else was great and fell in to place smoothly. Accommodations resembled acreage and were adequately appointed. The front desk staff was top rate. The large breakfast spread that came with my overnight was well above average. Crazy this roadside hotel, "out near the airport" in a place with more traditional mid-level box hotels rivals the best alternatives across the Denver region once you enter their sphere. Upon learning it was a pet project of one of the descendants of the Embassy Suites empire, it all makes a little more sense.

This hotel was, I believe, recently bought by Marriott. There are rumors that plans include…read moredemolition of its signature multi story central atrium, which would be tragic. So long as the atrium architecture remains, we highly recommend this wonderful property, with its unusually upscale rooms. Shuttle to DIA, very nice. Good restaurant and bar. Great access to nearby DIA for flights in and out of Denver. Well trained staff. Highly recommended.

This was the worst hotel experience I've ever had. We were told by hotel staff not to drink the…read morewater in our rooms, the AC was broken and it was 100 degrees outside, and worst of all me and the girls staying in my room all got bit by something - spiders we think. My legs were covered with giant welts with new ones popping up every night. I still have marks from the bites and it's been months. I wish I had slept in my car.

I have no clue why two male employees would walk into a lone female's room at midnight just to ask…read moreto get a card on file for incidentals, but they did. The were not invited or allowed in. They let themselves into the room. I will be contacting Choice Hotels over this.

I stayed at this Comfort Suites for 60 days, from September 2025, with a total of $5,584.35 paid on…read moremy behalf. This experience was so bad that I need to warn anyone considering this hotel. Cleanliness and housekeeping: My room (225) was only cleaned once during my entire stay. Towels were refreshed occasionally, but bed linens were changed only once. I had to request room service four or five times before anyone came, and even then, the bathroom wasn't cleaned. The cleaning staff tried to reuse the same two-week-old duvet and mattress cover until I insisted everything be replaced -- and even then, they still put the old duvet back. I ended up having to wash linens myself because no one would properly clean the room, which is not something any guest should have to do. I literally had to strip both beds myself and take them downstairs in order to get clean linen. Unprofessional staff: I experienced multiple interactions with the front desk that were extremely unprofessional. One employee was dismissive, interrupted me repeatedly, and handed me wet towels as replacements. I even overheard staff admit that they had been instructed not to treat guests connected to programs the same way as regular paying guests -- and it definitely felt that way. Safety and disturbances: The hotel is very noisy. Guests were constantly stomping, fighting, and running up and down the halls. Dogs were barking in the middle of the night, and I had to deal with guests fighting next door. On one occasion, the overnight clerk was screaming and cursing loudly in the lobby with multiple guests present. It felt unsafe and chaotic. Broken amenities: The elevators were not working for much of my stay, forcing people of all ages to walk multiple flights of stairs. I even called the City of Aurora myself to report the different issues. The laundry facility was also broken, forcing guests to walk to a nearby laundromat, which is not a safe option in this neighborhood. Communication issues: There were clear language barriers with some housekeeping staff, and my repeated requests for service were ignored. I had to intervene multiple times just to get basic cleanliness addressed. Overall, I would not recommend this hotel to families or anyone looking for a safe, clean, and professional stay. For over $5,000 for 60 days, the experience was horrific -- unclean rooms, unprofessional staff, safety issues, broken amenities, and ignored guest requests.

DO NOT STAY HERE! ROACHES CRAWLING EVERYWHERE. we checked in late due to having a kid at the…read moreChildren's Hospital. Went to room and there were roaches crawling from behind picture frames and under beds. The place was disgusting. Immediately left to find another hotel (IHG for the win) told them they will not be charging my card for the weekend stay. Would give ZERO stars if I could. The front desk acted surprised that the room had Roaches. Which could be because they never clean or step foot in there. Still charged my card. ​

Stayed here with a family member to go to Ball Arena for hockey games back to back on a Sunday and…read moreMonday. We stayed here Sunday- Tuesday and had a great stay! The breakfast was great, the happy hour too, and every person of staff was so kind and helpful. Will stay here again, they were great and the room was great as well!

Was charged $15 a night for parking but front desk said it was free when I talked to front deck at…read morecheck. And $15 is crazy because the hotel is in a warehouse area, not a city location. Called front desk and they told me it was a mistake at checking and I'm screwed. Hotel was nice, but staff is the worse