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    Services - Radiant Air Systems

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    5 months ago

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    6 months ago

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    Comfort Solutions Heating & Cooling - Started with one man and a van!

    Comfort Solutions Heating & Cooling

    (25 reviews)

    I reached out to them about a broken thermostat on a weekend. They were able to come out and…read morereplace the thermostat that day. Oven been using them for maintenance ever since. The technicians are always knowledgeable and helpful. Highly recommend.

    Very pleased. Recommended…read more It's really good to find a small company that is dedicated to HVAC and giving their customers great service. In an industry dominated by big-box names and corporations or cheapskate, God-only-knows-when-they'll-show-up workers, finding Comfort Solutions is a terrific blessing. They were responsive via their website, phone, and text quickly. The office staff (Ms. Amanda, I believe) was courteous. She explained my options to me and let me pick what was best. The tech, David, showed up in the window and did good work. He educated me as he worked, including telling me several steps I could do myself to save money and time. He was very personal and professional both. It may not be a big deal to all, but they have both their mission statement and their vision statement on their brochure, which means a lot to me: "We are dedicated to being well known in our community for providing the highest quality of HVAC services the industry has to offer. It is imperative to provide same high level of comfort and confidence to our customers, as we do our own families. We provide honest and ethical services, and always strive to do the right thing for the customer no matter what. We will always do what we say we will do, and we will establish and maintain personal relationships with our customers." So far, mission accomplished in my book. Very pleased with their services and recommend to anyone.

    Ragsdale Heating Air & Plumbing

    Ragsdale Heating Air & Plumbing

    (78 reviews)

    We've been using Ragsdale for the past 6 years, but that is coming to an end. We had a contract…read morewith them for HVAC services in the spring and fall, and we've even used them for plumbing repair. We originally scheduled our Fall service for October, but Ragsdale canceled that due to high volume; they rescheduled for November 11th. They called earlier this morning stating a tech would be on their way - the tech never showed up. We called them back twice throughout the day and was told someone would be here. Didn't happen. We need reliable, not false promises. We'll be using another HVAC service from this point forward.

    The staff and technicians are friendly but that's where it ends. We have the monthly membership we…read morepay and that gives us 2 free "tune-ups" per year - one in Spring and one in Winter. However, it seems like every time the techs come out, they find something wrong that has to be fixed and it costs hundreds of dollars. Being a member, we get a discount, but their prices are so inflated, it isn't like getting a discount at all. We have been talked into the Captura System which was extremely expensive, and they did NOT tell us that you have to replace the UV bulbs every 2 years and those are VERY expensive. They want us to buy our filters from them and even with their discount, their pricing is almost 4 times what I can get the filters for online, so I always opt to buy them online instead. If we need them for something that is considered an urgent or emergency call, we get charged $59.99 instead of their normal $89.99 and they still have to work you in. It just seems like they use words that are over our heads and we have to take their word for it. I'm not saying they are dishonest, I just think they've been trained to try and sell you on more and more goods. They've told us we need to have the ducts cleaned out yet the Captura system was supposed to help you avoid that. They've told us we need a surge protector and blower wheel cleaning. We have had many things done to this system which is only 7 years old. It must have been the bottom of the line system because we've had to replace the defrost board, motor power pack, capacitor, thermostat, 5 dampers that stopped working, and we had a leak in the pan which overflowed onto our son's ceiling and we had to have the ceiling replaced and repainted. Then they installed a switch so it wouldn't overflow anymore but it was faulty and it overflowed ruining his ceiling again - this time I made them pay to have it fixed and repainted (which they did). We also had a larger line installed because the line was getting clogged and we had to have it flushed. I realized we've had it flushed every 11 months and each time it's almost $300 - I thought the larger line was supposed to eliminate that??? We also had to get a new hot water heater this year and he told us the pressure valve also had to be replaced at $500 just for that - all in all $2800 and he said it was because of the tarrifs that what was once quoted at $1500 had now almost doubled. I really don't believe that to be true. In any case, I'm seriously thinking of getting rid of our service contract and looking elsewhere.

    Radiant Air Systems - hvac - Updated May 2026

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